This is the worst Hotel i have ever been in to. I arrived at the hotel with my wife and 4 kids after booking through Hotel.com. My booking clearly stated that i only need to make payment once i arrive at the hotel. At reception i was told that my booking has been cancelled as i didn't make payment. I tried to explain the situation but the receptionists were rude and did not care that my young children were stressed. I had to plead and beg for nearly one hour fifteen minutes before we were checked in. Once we entered our rooms they were filthy, untidy, unsafe and not suitable for human habitation. A toilet with no flash, dirty towels, no soaps and cramped up rooms.