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Reviews of The Royal at Atlantis

4 out of 5
The Royal at Atlantis
Paradise Beach Drive, Paradise Island, New Providence

Reviews

8.4

Very good

Rating 10 - Excellent. 1256 out of 2222 reviews" "
Rating 8 - Good. 471 out of 2222 reviews" "
Rating 6 - Okay. 244 out of 2222 reviews" "
Rating 4 - Poor. 124 out of 2222 reviews" "
Rating 2 - Terrible. 127 out of 2222 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chuong

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Royal at Atlantis is a five-star hotel resort that met all of my and my family’s needs while we vacation in the Bahamas. It’s huge and basically like putting Las Vegas and Disney World water park in the middle of the Caribbean. Me and my family would come back here again and again. Lots to do and see. The only issue I would advise is check your spending account and billing statement on your TV to ensure it’s accurate. I highly recommend the Atlantis to any tourist with families.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 2 May 2024
Dear ChuongThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 Good

KRISTEN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We very much enjoyed the customer service and the resort as a whole, however the room was a bit dated and the room was a bit damp with a smell of mildew possibly from the carpet in the room.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 2 May 2024
Dear Kristen,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good vacation experience
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 2 May 2024
Dear PhyllisThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 2 May 2024
Dear MimiThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

6/10 Okay

Darren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was our second trip to Atlantis in as many years and it will be our last. Last year when our family went, our kids said it was the best trip ever. This year they they gave it a 4/10. A resort with a massive waterpark managed to lose two boys (8 and 12) because the didn't open more than half of the waterslides on any given day. A few didn't open a single time during the entire week. When you have a resort full of people and multiple cruise ships on site you can't think that having half of your slides operational will be sufficient. There were times when the lines made their way down the muliple stories to ground level. We spent the majority of our time in the pools or at the beach. While they are quite nice, we can go to any resort and find the same. There are only so many times you can look at the aquariums and do the rapid river over the course of a week. Pair that with the Tyler Perry filming a movie and it made for a very sub-par experience. Entire areas were closed off (including the lobby) for them to film causing the other resort guests to be inconvienced. I'm sure he paid quite handsomely to film there and no fault to him, but the thousands of other people at the resort paid to be there as well. If we were to go back to the Bahamas, it would be to Baha Mar.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 2 May 2024
Dear Darren,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

2/10 Terrible

Satpaul

After staying at this resort over a dozen times... was upset the hotel, with over a weeks notice, would not provide us with a full refund when we weren't able to take our much needed trip! For returning guests, it would be an appreciated gesture... like a small acknowledgement for the tens of thousands we've paid to the resort, happily, on previous trips. Just makes us feel undervalued.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 30 Apr 2024
Dear Satpaul,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

10/10 Excellent

shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Shayla,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 30 Apr 2024
Dear Desiree,Thank you so much for staying with us at the Royal Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back again!

10/10 Excellent

RUGGERO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Atlantis Team on 30 Apr 2024
Dear Ruggero,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 30 Apr 2024
Dear Dennis,Thank you so much for staying with us at the Royal Atlantis and for this great rating. We are happy to see that you had an amazing experience and can't wait to welcome you back again!

8/10 Good

Colette Brunet

Liked: Cleanliness
Stayed 6 nights in Apr 2024
Response from The Alantis Team on 30 Apr 2024
Dear Colette,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

8/10 Good

Heung, Cherry Hill

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Heung,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at The Royal Atlantis. The room was spacious and very clean. The service staff was superb and we felt very welcomed. Dining options are great but reservations are a must for many of them. There are many beach options in the resort so make sure you visit them all as they are pretty different. The Royal beach is great but it can be a bit crowded because of the water sports offered there. Paradise beach and Cove beach are a bit more secluded but beautiful. Paradise beach is perfect for watching the sunset. We had a fabulous time and we are definitely coming back since there is so much more to explore.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Monica,Thank you so much for staying with us at the Royal and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and soohisticated. Ambiance and Details are remarkable.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 26 Apr 2024
Dear Rachel,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

4/10 Poor

Reynold

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Inside hotel was EXTREMELY COLD I had to wear a jacket indoors Very long lines for breakfast in the morning, so be prepared to wait for your morning coffee, you have to take a cab to a Dunkin Donuts, the cab will cost you at least $25 one way You cannot walk to anything outside the resort, you have to get a cab which is very expensive, no UBER here, paid $20 one way to go 1.5 miles Seems like everyone here is trying to scam you out of money Everything here and I mean everything is super duper expensive, like double the price I pay in New York, paid like $7 for a soda, I’m not a drinker do I can imagine how expensive liquor is Every morning there was loud construction and drilling noises above my room making it hard to sleep (I did get a $150 comp) The water park was ok, many slides were closed All in all I feel you can get more bang for your buck at an all inclusive resort This resort looks great on TV but not worth it
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 26 Apr 2024
Dear Reynold ,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

8/10 Good

Liliana

Travelled with family
Liked: Cleanliness
Wish there were more bohemian choices… attractions and entertainment
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 26 Apr 2024
Dear Liliana Thank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear James,Thank you for vacationing with us, it was a pleasure to have you. Your rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!

8/10 Good

Sheeva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 29 Apr 2024
Dear Sheeva,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Narisha Tilhoo, Toney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from The Atlantis Team on 26 Apr 2024
Dear Valued GuestThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Food was expensive. Certain areas under construction and 1 or 2 slides closed. The room had a clicking noise coming from the bathroom. Other than that, the hotel was beautiful. Beach was excellent and the marine life was awesome.
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 24 Apr 2024
Dear Oscar,Thank you for staying with us at the Royal, it was a pleasure to have you. The feedback you have left us will be shared with our management team to look further into as it gives us an opportunity to improve and address our service concerns.Thank you again and we hope to have the honor of welcoming you back again

10/10 Excellent

Keiyona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!!
Stayed 2 nights in Apr 2024
Response from The Atlantis Team on 24 Apr 2024
Dear Keiyona,Thank you for staying with us at the Royal, it was a pleasure to have you. It's great knowing you had an enjoyable time and we look forward to welcoming you again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer, staff are friendly and helpful. Beaches are beautiful and pools are so clean.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 23 Apr 2024
Dear StephanieThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Niraan Aquil, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 23 Apr 2024
Dear Niraan,Thank you so much for staying with us at the Royal and for this great feedback and rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 24 Apr 2024
Dear Marissa,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Atlantis Team on 24 Apr 2024
Dear Edson,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

6/10 Okay

David Ignacio Castro

Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 24 Apr 2024
Dear David,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back again!

10/10 Excellent

Kurt Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 23 Apr 2024
Dear Kurt,Thank you so much for staying with us at the Royal and for this great rating, it was a pleasure to have you. We are so happy that you enjoyed your vacation with us, and we hope to welcome you back again!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To make it easier I would use a wrist band for hotel access. So much easier than constantly pulling out hotel key.
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear NicoleThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had everything I needed. Entertainment, food and activities. I had no reason to leave the property.
Stayed 2 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear MarlonThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear GordonThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Janessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate! The the decor and ambience is surreal. The moment you walk in your taken a back by the beauty of the details. There is so much to do from aquariums, to the beach, water park and shops! Everything is a must see. The rooms are spacious is modern. The only downside is the beds are uncomfortable, there isn’t many gluten-free options, and there is much communication about what’s going on. You sort of have to wing it and find out for yourself. Must staff were friendly but some were rude. The resort is big so expect to walk a lot. Find food options are easy but the times are limited. I highly recommend.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear JanessaThank you so much for staying with us at \The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 Good

Joanna G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear Valued GuestThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Maria Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Royal Atlantis was such a treat. Had the best time. Courteous and pleasant staff. Clean and spacious rooms. So many dining options to choose from. Superb amenities. Convenient and close to everything. Cannot wait to go back and stay at The Royal Atlantis again.
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear Maria Elizabeth,Thank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 Good

irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t aware that we had $300 credit to spend on breakfast. Is there any chance we can get it in any other way? Maybe to my credit card? Vacation was great. Thanks for your service.
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear IrinaThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

8/10 Good

Troy Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was amazing for a family trip. Pools and Beaches were fantastic. Food and drinks expensive. Everything closes early, wish they had more family entertainment after 7pm.
Stayed 8 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear TroyThank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

4/10 Poor

Tabitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Atlantis Team on 22 Apr 2024
Dear TabithaThank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Apr 2024
Response from The Atlantis Team on 17 Apr 2024
Dear Andrew,We appreciate your review. It is great to hear that our staff were great. We appreciate your feedback and look forward to welcoming you back!

10/10 Excellent

Marjus

Liked: Cleanliness, staff & service, property conditions & facilities
The people are friendly
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 17 Apr 2024
Dear Marjus,Thank you for vacationing with us, it was a pleasure to have you. Your feedback and rating will be shared with our team. We appreciate you choosing to stay at the Atlantis and hope to welcome you back to paradise again!

10/10 Excellent

John P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the trip. the facilities and amenities were terrific!
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 17 Apr 2024
Dear John,We are happy to hear that you had an amazing stay at Atlantis. Our pools, slides, miles of white sandy beaches, incredible marine habitats, and variety of activities really offers something for everyone!We hope to welcome you back to paradise again soon

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great vacation, staff very kind and friendly.
Stayed 7 nights in Apr 2024
Response from The Alantis Team on 16 Apr 2024
Dear Robert,Thank you so much for staying with us at Royal and for your feedback, it was a pleasure to have you. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities, and an overall amazing experience. All your feedback will be shared with our team. Thank you again for staying with us and we hope to welcome you back

8/10 Good

Mechelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely beautiful but the food and transportation was very very pricey. Staff was great and had good customer service. Room needs to get regularly check before occupieing. But I love the resort
Stayed 3 nights in Apr 2024
Response from The Atlantis Team on 16 Apr 2024
Dear Mechelle,Thank you for staying with us at The Royal and for your review. Your feedback is valuable to us, it gives us the opportunity to grow and improve and it will be shared with our management team. Thank you again and we hope to welcome you back to paradise again very soon!

4/10 Poor

Mark John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was very dated and untidy to say the least I think grubby best describes the hotel.
Stayed 7 nights in Apr 2024
Response from The Atlantis Team on 23 Apr 2024
Dear Mark,Thank you for taking the time to share your feedback on your recent visit with us. Our hope is that every guest has a great stay and is so sorry we weren’t able to provide you with that perfect stay. Please know that we take all guest feedback very seriously and will be reviewing the details with our Team to look further into as it gives us an opportunity improve and address our service concerns. Thank you for your stay and we sincerely apologize for this experience.

10/10 Excellent

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 16 Apr 2024
Dear RaphaelThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Leonid A, Bellevue

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort, all around accommodations. Something to do for everyone in the family from youngsters to seniors and in between. Tons of activities. Beautiful and clean property. Will return again.
Stayed 6 nights in Apr 2024

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, and recommend better signage to the different locations around the resort. I stayed at the Royal Hotel, and I did not know that my bed would not have a comforter. Throw blankets had to be requested, and bottled water was not provided in the room. Those are basic amenities for a high-end property. The security was visible and attentive. The staff was professional and cordial.
Stayed 6 nights in Mar 2024
Response from The Atlantis Team on 15 Apr 2024
Dear BeatriceThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was really great and very enjoyable to visit, we would come again in the future if we can.
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 15 Apr 2024
Dear CraigThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 15 Apr 2024
Dear SergiiThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Shashank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent experience
Stayed 6 nights in Apr 2024
Response from The Atlantis Team on 15 Apr 2024
Dear ShashankThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful resort. Will return
Stayed 5 nights in Apr 2024
Response from The Atlantis Team on 15 Apr 2024
Dear MichaelThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do within walking distance
Stayed 4 nights in Apr 2024
Response from The Atlantis Team on 15 Apr 2024
Dear KellyThank you so much for staying with us at The Royal and for your feedback. We are so happy to hear that you enjoyed your vacation with us! At the Atlantis we offer a uniquely Bahamian experience with warm hospitality, great amenities and an overall amazing experience. Thank you again for staying with us in paradise and we hope to welcome you back soon.