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Reviews of Henn na Hotel Osaka Namba

3 out of 5
Henn na Hotel Osaka Namba
2-10-16 Nishi-Shinsaibashi, Chuo-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 232 reviews" "
Rating 8 - Good. 68 out of 232 reviews" "
Rating 6 - Okay. 24 out of 232 reviews" "
Rating 4 - Poor. 7 out of 232 reviews" "
Rating 2 - Terrible. 0 out of 232 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。 アメニティも良かったです。
Stayed 1 night in May 2024
Response from 変なホテル大阪なんば on 20 May 2024
この度は、変なホテル大阪なんばにご滞在いただきまして、誠にありがとうございました。当ホテルにご滞在いただき、快適にお過ごしいただけましたご様子が拝見でき、大変嬉しく存じます。アメニティに関しましても、お褒めのお言葉をいただき嬉しく存じます。是非、また大阪へお越しいただけます際には、当ホテルをお選びいただけますようスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Jaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient, within 5 min walking distance has you covered with multiple restaurants, misc shops, and the train station. Rooms were spacious and clean. And the staff were very attentive and helpful.
Stayed 11 nights in Apr 2024
Response from Henn na Hotel Osaka Namba on 16 May 2024
Thank you very much for staying at Henn na Hotel Osaka Namba.We would also like to thank you for your kind words and evaluation.All of our staff are looking forward to welcoming you back to our hotel.

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out, great staff and shops within walking distance.
Stayed 1 night in May 2024
Response from Henn na Hotel Osaka Namba. on 13 May 2024
Thank you very much for staying at Henn na Hotel Osaka Namba.We are glad to hear that our colleagues were able to treat our customers with kindness.We would also like to thank you for your kind words and evaluation.All of our employees are looking forward to the day when we can welcome you back to our hotel.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff.😃
Stayed 1 night in May 2024
Response from Henn na Hotel Osaka Namba on 14 May 2024
Thank you very much for using Henn na Hotel Osaka Namba. We would also like to thank you for taking the time out of your busy schedule to provide us with your evaluations and comments. We are very happy to read your comments and thank you for your compliments about our hotel. I look forward to meeting again.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Henn na Hotel Osaka Namba on 18 Apr 2024
Thank you for staying at our hotel and sharing your review with us.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.

10/10 Excellent

Austin

Stayed 4 nights in Apr 2024
Response from Henn na Hotel Osaka Namba on 4 May 2024
Thank you very much for choosing our hotel out of many accommodation facilities.We are very happy to hear that you were satisfied with your stay.We hope that you will choose our hotel the next time you come to Osaka.

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Best location friendly and Helpful staff best service.
Stayed 4 nights in Apr 2024
Response from Henn na Hotel Osaka Namba on 13 Apr 2024
Thank you very much for using Henn na Hotel Osaka Namba.Thank you very much for taking your valuable time and giving us your evaluation and comments.After reading your comments, I am very happy to see that this stay met your expectations.In particular, thank you for praising the hotel's service.We work hard every day to provide services that please our customers, so your words are an encouragement to us.We will continue to work hard to please our customers, living up to the name "Henn na Hotel Continuously changing and evolving."We hope that you will consider staying at our hotel when you come to Osaka.We look forward to seeing you again.

8/10 Good

Yu Meng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No staff but cool dinosaur greeting you. Conveniently located.
Stayed 1 night in Apr 2024
Response from Henn na Hotel Osaka Namba on 12 Apr 2024
Thank you very much for using Henn na Hotel Osaka Namba.We are very happy to hear that you were satisfied with the location of our hotel.All of our staff members look forward to choosing our hotel when you come to Osaka.

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room, bed was comfortable. And the robots are a fun gimmick. Small room (think business hotel).
Stayed 1 night in Mar 2024
Response from Henn na Hotel Osaka Namba on 8 Apr 2024
Thank you very much for using Henn na Hotel Osaka Namba.We would like to thank you again for taking the time out of your busy schedule to provide us with your evaluations and comments.Henn na Hotel Our intention is to keep changing.Through the collaboration of robots and humans, we aim to create a hotel that is even more satisfying.We promise that we will continue to change and evolve.All of our employees are looking forward to the day when we can welcome you back to our hotel.

10/10 Excellent

Leight Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Loved the robot dinos in the front and its nice how theres also human staff when needed. Clean and neighborhood is close to many restaurants, shops, and the shopping street. Recommend!
Stayed 2 nights in Mar 2024
Response from Henn na Hotel Osaka Namba on 1 Apr 2024
Thank you very much for using Henn na Hotel Osaka Namba.Thank you for taking the time out of your busy schedule to post a review.All of our staff look forward to choosing our hotel when you come to Osaka again.

6/10 Okay

Marc

Travelled with partner, Travelled with group
Ok hotel. Temperature cobtrol of the room wasn't great. It was either hot or cold no middle. There was some dust accumulation here and there in the room and the pillows where not so confortable. We had to ask for another one. The shower was ok but not suited for western people Staff was very helfull and polite.
Stayed 5 nights in Mar 2024
Response from Henn na Hotel Osaka Namba on 31 Mar 2024
Thank you very much for using Henn na Hotel Osaka Namba.Thank you very much for taking the time out of your busy schedule to give us your opinions and impressions after your trip.All of our staff members are very happy to hear that you were satisfied with the service provided by our hotel staff.On the other hand, the rooms were not kept well-cleaned and it was difficult to control the air conditioning.We are very sorry that you were not able to fully relax.We will take your feedback seriously and all of our staff will work hard to improve it.Thank you for your continued support.We promise that we will continue to work hard to become the hotel of choice for our customers in the future.We apologize for the inconvenience, but we look forward to seeing you again.I kindly thank you.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, a lot of dining and shopping all around hotel. The room is on the smaller side so don’t bring too much luggage.
Stayed 2 nights in Mar 2024
Response from Henn na Hotel Osaka Namba on 27 Mar 2024
Thank you very much for using Henn na Hotel Osaka Namba.Thank you very much for your evaluation and warm comments despite your busy schedule.All of our staff look forward to choosing our hotel when you come to Osaka again.

8/10 Good

Sarah

Liked: Cleanliness
Overall enjoyed the stay and in a good location.
Stayed 3 nights in Mar 2024
Response from Henn na Hotel Osaka Namba on 23 Mar 2024
Thank you for staying at Henn na Hotel Osaka Namba.We are very happy to receive your high evaluation of our hotel.All of our staff look forward to choosing our hotel when you come to Osaka again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Henn na Hotel Osaka Namba on 13 Mar 2024
Thank you for staying at Henn na Hotel Osaka Namba.We are very happy to receive your high evaluation of our hotel.All of our staff look forward to choosing our hotel when you come to Osaka again.

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You would think it would be a novelty hotel, but it has just as good if not better quality than other hotels in Japan. A major plus needs to be given for luggage storage locks and containers that you can use before check in. This made the first part of our day infinitely better. When we got back to the hotel, everything else from the room quality, location and amenities made it even better. Would definitely recommend and plan on staying again in the future.
Stayed 1 night in Mar 2024
Response from Henn na hotel Osaka Namba on 11 Mar 2024
We are very happy to see that you enjoyed your stay at our hotel. We hope that you will choose our hotel the next time you come to Osaka.

10/10 Excellent

JEONGHYUN

Stayed 5 nights in Jan 2024
Response from Henn na hotel Osaka Namba on 31 Jan 2024
Thank you very much for staying at Henn na Hotel Osaka Namba. We are very happy to hear that you enjoyed your stay at our hotel and that you enjoyed your stay. We will use your feedback as encouragement in the future, and will continue to strive to provide even higher quality services. Thank you for your continued support.

6/10 Okay

Nathan

Stayed 2 nights in Jan 2024
Response from Henn na hotel Osaka Namba on 31 Jan 2024
Thank you very much for staying at Henn na Hotel Osaka Namba. We would also like to thank you for your kind words and evaluation. Both the staff and the dinosaurs will continue to work hard every day, keeping in mind the words we have received. Our entire staff looks forward to choosing our hotel when you come to Osaka again.

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but comfortable hotel in a great location. Our twin room was pretty spacious! Staff are super helpful here.
Stayed 2 nights in Jan 2024
Response from Henn na hotel Osaka Namba on 18 Jan 2024
Thank you very much for staying at Henn na Hotel Osaka Namba.We would also like to thank you for your kind words and evaluation.We will continue to strive to be the hotel of choice for everyone. We look forward to seeing you again.Henn na Hotel Osaka Namba

10/10 Excellent

YOOJIN

Stayed 3 nights in Dec 2023
Response from Henn na Hotel Osaka Namba on 10 Jan 2024
Thank you for staying at Henn na Hotel Osaka Namba.We are very happy to receive your high evaluation of our hotel.All of our staff look forward to choosing our hotel when you come to Osaka again.

6/10 Okay

Christina

the location is the prime reason to stay here. the hotel is basic, modern looking with all amentities included but the bed and pillows were rock hard. the vent and bedside lights were super dusty.
Stayed 3 nights in Dec 2023
Response from Henn na hotel Osaka Namba on 8 Jan 2024
Thank you for staying at Henn na Hotel Osaka Namba.I am glad that you were satisfied with the location of the hotel.We are very sorry that the cleaning of your room was insufficient.We will continue to improve and aim to become a better hotel so that our customers can come again.Thank you for your continued support.

10/10 Excellent

Kyung geun

Stayed 3 nights in Dec 2023
Response from Henn na hotel Osaka Namba on 30 Dec 2023
Thank you for staying at our hotel and sharing your review with us.We are very happy to see that you enjoyed your stay at our hotel.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.

4/10 Poor

RAPHAEL

Stayed 3 nights in Dec 2023
Response from Henn na Hotel Osaka Namba on 15 Dec 2023
Thank you very much for using Henn na Hotel Osaka Namba.We would also like to thank you for taking the time to review us despite your busy schedule.After reading your review, we apologize that your stay did not meet your expectations.Based on your valuable opinions, we will strive to make our hotel a comfortable stay.We will also do our best to be your hotel of choice when you come to Osaka.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, clean and despite its self-service, staff show up real quick for assistance if needed. Walkable distance to both Shinbashi and Namba station, makes it pretty convenient.
Stayed 3 nights in Oct 2023
Response from Henn na hotel Osaka Namba on 7 Nov 2023
Thank you very much for staying Henn na Hotel Osaka Namba. Thank you very much for taking the time out of your busy schedule to write a review and comment. Henn na Hotel means constantly changing and developing, and we will continue to strive every day to be a hotel that will please our guests. We look forward to your continued support of Henn na Hotel.

10/10 Excellent

miki

Stayed 3 nights in Oct 2023
Response from Henn na hotel Osaka Namba on 7 Nov 2023
Thank you very much for staying Henn na Hotel Osaka Namba. Thank you very much for taking the time out of your busy schedule to write a review and comment. Henn na Hotel means constantly changing and developing, and we will continue to strive every day to be a hotel that will please our guests. We look forward to your continued support of Henn na Hotel.

10/10 Excellent

YUEN SHAN

Stayed 3 nights in Oct 2023
Response from Henn na Hotel Osaka Namba on 3 Nov 2023
Thank you very much for staying at Henn na Hotel Osaka Namba. Thank you very much for taking the time out of your busy schedule to leave us your evaluations and comments. Henn na Hotel means to continue to change and evolve, and we will continue to strive every day to be a hotel that will please our guests. We and the dinosaurs are looking forward to seeing you again.

10/10 Excellent

Carlos

Stayed 3 nights in Oct 2023
Response from Henn na hotel Osaka Namba on 31 Oct 2023
We are very happy to see that you enjoyed your stay at our hotel.

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best city hotels I have ever stayed in. The hotel is modern and exceptionally clean. The facilities are fantastic and the staff are excellent. I would very highly recommend this hotel due to the location for shopping, eating, sightseeing and convenient location for public transport links. I will stay here again.
Stayed 7 nights in Oct 2023
Response from Henn na hotel Osaka Namba on 25 Oct 2023
Thank you very much for using Henn na Hotel Osaka Namba.We would also like to thank you for your high evaluation of our hotel.We will continue to change and evolve every day with the aim of becoming a hotel that is supported by our customers.I look forward to seeing you next time.thank you very much.Henn na Hotel Osaka Namba staff

4/10 Poor

Mersedeh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in the good area close to shops, restaurants and night life. Staff were helpful but room were not clean and it was very small in compare with other 6 hotels we stayed in during our trip.Room Service was very poor. Poor facilities as well. I could stay in the better hotel with the same price.
Stayed 2 nights in Oct 2023
Response from Henn na hotel Osaka Namba on 14 Oct 2023
Thank you very much for staying Henn na Hotel Osaka Namba. I would like to thank you again for taking time out of your busy schedule to send us your thoughts and opinions after your trip. We will continue to change and evolve based on customer feedback. I hope you enjoy your next trip to Japan.

8/10 Good

Libby

Travelled with family
Liked: Amenities
Contactless checkin and checkout. Great signs. Couldn’t get robot in the room to work properly. Didn’t need robot’s assistance as signage was adequate and easy to understand.
Stayed 1 night in Oct 2023
Response from Henn na Hotel Osaka Namba on 13 Oct 2023
Thank you very much for using Henn na Hotel Osaka Namba.Thank you once again for taking the time out of your busy schedule to give us your evaluations and comments.We will check the operation of the robots in the room again and make improvements.At our hotel, we are constantly trying through trial and error to make our guests' stays even better, so your kind words are very encouraging.We will continue to work hard to be a hotel that customers choose, so we appreciate your continued support. We look forward to seeing you again.

10/10 Excellent

Gordon Chak Hang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2023
Response from HENN NA HOTEL OSAKA NAMBA on 27 Sept 2023
Thank you very much for using Henn na Hotel Osaka Namba.Thank you once again for taking the time out of your busy schedule to leave us your evaluations and comments.How was your stay at our hotel?After checking your comments, we are very happy to see that you liked our hotel.We hope that you will use our hotel again when you come to Osaka.

8/10 Good

Gandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good economical choice for Osaka
Room was clean and staff were friendly. The hotel is in a good location close to lots of dining options. The room was pretty small but that is also to be expected in the area.
Stayed 4 nights in Aug 2023
Response from Hen na Hotel Osaka Namba on 1 Sept 2023
Thank you very much for choosing Henn na hotel Osaka namba for your stay, and for taking the time to give us your valuable comments. We will relay your kind comments to our staff, as they will be happy to know that you were pleased with their service.Thank you again for sharing your comments on your stay with us and we hope you will return to our hotel again.

8/10 Good

Ping Yu

Stayed 3 nights in Jun 2023
Response from 変なホテル大阪なんば on 24 July 2023
この度は、変なホテル大阪なんばにご滞在いただきまして誠にありがとうございました。引き続き、皆様に選ばれるホテルとなれるよう努めてまいります。 またのお越しを心よりお待ちいたしております。

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Henn na hotel Osaka Namba on 3 July 2023
Thank you for staying at our hotel and sharing your review with us.We are happy to know that all your needs were met during your stay.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel.
Funny robots at check-in. The human folks were friendly too. Some spoke english and some used google translate well. You can leave your luggage at the secure lobby lockers if you arrive before check-in time, and go off to tourist. The wifi is amazing, free amenities in the lobby to grab and go. Neighborhood is bustling at night but feels very safe. Many stores nearby for food, fun but still a distance from the main crowd, so quiet at night. I got a 2x twin room and the twin beds were next to each other, a smaller room than standard japan 2x twin, but big enough. bathroom was separated, which is great for using toilet and shower at the same time.
Stayed 3 nights in Jun 2023
Response from Henn na hotel Osaka Namba on 3 July 2023
Thank you for staying at our hotel and sharing your review with us.We are delighted to hear that you enjoyed our hotel and service.It would be great if we could have the opportunity to accommodate you better in the near future.Thank you.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Location VS Basic comfort
Let me bottom line this. The neighborhood is amazing. Food, shopping, nightlife, 10 minute walk to Dotonbori. I couldn’t have asked more for the location. The hotel was okay/fine. The room was tiny…and I am not fussy about room size. The sink was in the sleeping area. No closet. Nowhere to even put our suitcases. The bed was really uncomfortable. There were the basics in amenities. If the area is your number one concern then this is a great choice. If you would like a medium range hotel with comforts then maybe look a little further. But the dinosaurs were cool.
Stayed 3 nights in Jun 2023
Response from Henn na hotel Osaka Namba on 25 June 2023
Thank you very much for staying at Henn na Hotel Osaka Namba. Thank you again for your feedback during your busy schedule. However, we regret that you were not satisfied with the room. Thank you for letting us know, your valuable feedback will help us improve in the future. We will continue to strive to improve the room facilities and services so that we can meet the expectations of our customers.

10/10 Excellent

Sherry B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My grandson and I enjoyed our stay. Comfortable, clean, helpful staff who spoke good English to help us and we loved the dinosaurs who checked us in and out. It was in the Dotonbori district with lots of good eating places and entertainment, all within walking. We took the trains to other tourist places like Nara Deer Park, Osaka Castle and universal studios.
Stayed 4 nights in Jun 2023
Response from Henn na hotel Osaka Namba on 22 June 2023
Thank you for staying at our hotel and sharing your review with us.It is wonderful to hear that you and your family had an enjoyable stay with us.Thank you again for sharing your comments on your stay with us and we hope you will return to our hotel again.Thank you.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Henn na Hotel Osaka Namba on 9 June 2023
Thank you very much for staying at Henn na Hotel Osaka Namba.We would like to thank you again for your evaluation during your busy schedule.It is great to hear that you were satisfied with your stay at our hotel.We will continue to devote ourselves to meet the expectations of our customers.

8/10 Good

Hunter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Fun stay with the dinosaurs but not sure our room was ever dusted since opening, about an inch of dust on the TV. We paid extra for the robot room but our robot didn’t work so wouldn’t recommend this. Fun experience and close by to everything
Stayed 1 night in Jun 2023
Response from Henn na Hotel Osaka Namba on 9 June 2023
Thank you very much for staying at Henn na Hotel Osaka Namba.Thank you again for taking time out of your busy schedule to provide us with your opinions and impressions.It is great to hear that you were satisfied with the dinosaurs at our hotel.However, there was dust in the room, and we apologize for the inconvenience. We will further strengthen the cleaning.In addition, I am very sorry that RoBoHoN did not work.We have confirmed the operation of all Robophones before check-in, but we will make sure to do so again.We also have staff at the front desk 24 hours a day, so please feel free to contact us if you have any questions.We will continue to strive to improve our service, aiming for higher quality, based on your opinions and suggestions, so we appreciate your continued support.

8/10 Good

David

Travelled with partner
Liked: Property conditions & facilities
Great location, 5 min walk to Dotonbori but away from the crowds. Walkable to Namba station and several subway stations. Dinosaur robots are cool but passport self-scan didn't work for us so we needed a staff member to come help which made it a little pointless. Room was nice though a little dusty in places
Response from Henn na hotel Osaka namba on 9 June 2023
Thank you very much for staying at Henn na Hotel Osaka Namba.Thank you again for taking time out of your busy schedule to provide us with your opinions and impressions.It is great to hear that you were satisfied with the location of our hotel.However, we apologize for the inconvenience caused during check-in.We will also improve the cleaning of the rooms.We will continue to strive to improve our service, aiming for higher quality, based on your opinions and suggestions, so we appreciate your continued support.

10/10 Excellent

Brandon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Henn Na Hotel is the most unique hotel chain I’ve ever experienced, the robots were amazing, the food was delicious and the staff were incredibly polite and helpful throughout my stay.
Stayed 6 nights in May 2023
Response from Henn na hotel Osaka Namba on 2 June 2023
Warmest greetings from Henn na hotel Osaka Namba and thank you so much for sharing this amazing feedback.We are delighted to hear that our staff were friendly and helpful.We will relay your kind comments to our staff, as they will be happy to know that you were pleased with their service.Thank you again for sharing your comments and we are looking forward to welcoming you again.

10/10 Excellent

ETHEL JOY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location! location! location! if you are a first timer in Osaka, this is the hotel to stay in. the hotel itself it's cool. the robotic dinosaur was cool! definitely one of the reasons why you should stay here. the rooms are big. it has a modern feel to it. the breakfast buffet was good. however it can be very busy between 8-9 am. now lets talk about the location. this hotel is walking distance to everything! dotonbori is only a 10 min walk. all the restaurants, bar and shops are just 1 to 2 min. away. so it is definitely a great deal for your money.
Stayed 3 nights in May 2023
Response from 変なホテル大阪なんば on 15 May 2023
Thank you very much for using Henn na Hotel Osaka Namba this time.Thank you from the bottom of my heart for taking time out of your busy schedules to leave your evaluations and comments.I am very happy that you praised various points such as the location of our hotel, guest rooms, and the robot at the front desk.We will continue to strive to be a hotel that customers will choose and be pleased with.Thank you for your continued support.

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Henn na hotel Osaka namba on 5 June 2023
Thank you for staying at Henn na Hotel Osaka Namba.We would like to thank you again for your evaluation during your busy schedule after your stay.We will continue to strive to improve our cuisine and service so that we do not disappoint our customers' expectations, so we appreciate your continued patronage.

8/10 Good

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the value. Great location !
Stayed 4 nights in May 2023
Response from Henn na hotel Osaka Namba on 10 May 2023
Thank you for staying at Henn na Hotel Osaka Namba.Also, we are very pleased to hear that you appreciated the location of our hotel.We will continue to strive to improve the facilities of the room and the service so that we can meet the expectations of our customers.

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice room, very convenient location close to Dotonbori
Stayed 3 nights in Apr 2023
Response from Henn na hotel Osaka Namba on 24 Apr 2023
Thank you for staying at the Henn na hotel Osaka namba We appreciate that you took the time to input your valuable feedback.It is always wonderful to read such positive comments from our guests.We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.Best regardsHenn na Hotle Osaka Namba

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2023
Response from Henn na hotel Osaka Namba on 24 Apr 2023
Thank you for staying at our hotel and sharing your review with us.We are looking forward to seeing you next time.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Henn na hotel Osaka Namba on 22 Jan 2023
Thank you for staying at our hotel and sharing your review with us. We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Film star receptionist?
Receptionist was polite, helpful and multilingual. An absolute asset to the team. Looked like someone I’d seen in some movies before too. Oh well. He was great. Room was good. Location was good.
Stayed 2 nights in Jan 2023
Response from Henn na hotel Osaka Namba on 16 Jan 2023
Thank you very much for staying at Henn na Hotel Osaka Namba.We would also like to thank you for your kind comments regarding our hotel.In order to meet the expectations of our customers, we will continue to strive to improve the facilities and services of our rooms, so we appreciate your continued patronage.

10/10 Excellent

Qizhen, Sugar Land

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay
Response from Henn na hotel Osaka namba on 6 Dec 2022
Thank you for staying at Henn na Hotel Osaka Namba. Also, thank you very much for your feedback regarding your stay. We are very pleased to see that you have been able to stay at our hotel and feel refreshed. When you come to Osaka again, we hope that you will choose our hotel. Thank you very much for your stay and review.

10/10 Excellent

Cheok Hong

Stayed 5 nights in Oct 2022

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this property, everything is walkable, easy and simple check-in.
Stayed 2 nights in Oct 2022
Response from Henn na hotel Osaka Namba on 27 Oct 2022
Thank you for using Henn na Hotel Osaka Namba this time.I am glad that you had a comfortable stay.We look forward to seeing you again next time.