Outdoor dining

Reviews of Stanford Inn & Suites Anaheim

2.5 out of 5
Stanford Inn & Suites Anaheim
2171 S Harbor Blvd, Anaheim, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 573 out of 1283 reviews" "
Rating 8 - Good. 362 out of 1283 reviews" "
Rating 6 - Okay. 174 out of 1283 reviews" "
Rating 4 - Poor. 94 out of 1283 reviews" "
Rating 2 - Terrible. 80 out of 1283 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay close to Disney
Stayed 5 nights in Feb 2024
Response from Tomas C on 27 Mar 2024
Hello Claudia,We are delighted to know you had a great stay here with us and that you left with no complaints which is lovely to see. Happy to know the location was convenient for you and it wasn't too far from Disneyland. We thank you for sharing your experience here with us and we certainly hope to have you back in the near future. Have an amazing day.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great!!! Very friendly and helpful. The property is clean and a good location. Pretty noisy due to street traffic but overall a great, budget friendly place to stay.
Stayed 1 night in Mar 2024
Response from Tomas C on 27 Mar 2024
Hello Heather,We are delighted to know you had a wonderful stay here with us and that you found our staff to be very friendly which is amazing to hear. Happy to know the location was to your liking as well. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a little outdated, but we liked that it had enough room for our family of six. The bunk beds and 2 bathrooms are a rare find. It also included breakfast which was nice. We like that it had a pool and hot tub.
Stayed 1 night in Mar 2024
Response from Tomas C on 27 Mar 2024
Hello Rebecca,We are glad to know you had a good experience here with us. Happy to know the room and breakfast were both to your liking. Glad to know the pool and hot tub were to your liking as well. We thank you for sharing your experience here with us and we certainly hope to have you back in the near future. Have an amazing day.

8/10 Good

Abdul Reza, Ajax

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"This is an excellent place to stay near the convention center."
Stayed 4 nights in Feb 2024
Response from Tomas C on 18 Mar 2024
Hello Abdul,We are delighted to know you had an excellent experience with us. Happy to know it was convenient for you and not too far from the convention center. We thank you for sharing your experience here with us and we certainly hope to have you back in the near future. Have an amazing day.

6/10 Okay

Sonia

Travelled with family
Liked: Cleanliness, staff & service
The walls are so thin we could hear conversation of adults and crying baby in the next room. The room had a pungeant smell, we had to go buy deorderizing spray. Hotel staff was awesome and so was the breakfast.
Stayed 1 night in Mar 2024
Response from Tomas C on 9 Mar 2024
Hello Sonia,We sincerely apologize for not being able to provide the stay you would've hoped for. We do apologize for the inconvenience with the noises and for the smell in the room. We do appreciate you for sharing your experience here with us as it helps us know where we can improve on as a hotel. Have an amazing day.

2/10 Terrible

Serik

Travelled with family and small children
In general, the hotel is not bad but very cold at night, the heater is very noisy. The muzzle from the front door. But that's not the main problem. A big problem in the competence of the employee. When we stopped by, the Daizy administration said that we could stay in the room the next day until 2 p.m. without problems, but as soon as the next day came at 11 a.m., we were called and told to vacate the room, and if you want to extend it to two hours, pay extra. We were not ready for this because there was an initial agreement with the administrator. If she had immediately said that it wouldn't work out like this and it would be necessary to pay extra, of course, everything would be different. Due to the fact that the room was terribly cold, my wife caught a cold and she had a fever and to all this we had to move out because of the incompetence of the employee.
Stayed 1 night in Mar 2024
Response from Tomas C on 18 Mar 2024
Hello Serik,We sincerely apologize for the inconvenience caused to you and for not being clearer about our late check out policy. In regard to your wife getting a cold we do apologize for that as well. We do appreciate you for sharing your experience here with us as it helps us know where we can improve on as a hotel. Have an amazing day.

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here for more than four times and never had an issue it’s clean it’s walkable, and even the art bus stops right in front
Stayed 2 nights in Dec 2023
Response from Tomas C on 9 Mar 2024
Hello Isabel,We are delighted to know you had a good stay here with us and that you left with no complaints which is amazing to see. We thank you for sharing your experience here with us and we definitely hope to have you back in the fusible future. Have an amazing day.

8/10 Good

David, Kurrajong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy and conveniently located
Stayed 3 nights in Feb 2024
Response from Tomas C on 9 Mar 2024
Hello David,We are delighted to know you had a good stay here with us and that you left with no complaints which is amazing to see. Happy to know the location was convenient for you. We thank you for sharing your experience here with us and we definitely hope to have you back in the fusible future.

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Tomas C on 9 Mar 2024
Hello Daniel,We are delighted to know you had a good stay here with us and that you left with no complaints which is amazing to see. We thank you for sharing your experience here with us and we definitely hope to have you back in the fusible future.

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great for light sleepers. You can hear all the cars and people walking by. Convenient when it comes to getting to Disney in way of the shuttle. The shuttle service is amazing. Breakfast is great. Parking fee is not included in upfront cost.
Response from Tomas C on 18 Mar 2024
Hello Jessica,We are glad to know you had a great stay here with us despite some small inconveniences which we do apologize for. Happy to know the breakfast was to your liking and the shuttle service was great as well. We thank you for sharing your experience here with us and we certainly hope to have you back in the near future. Have an amazing day.

8/10 Good

Nicole

Travelled with family, Travelled with family and small children
Liked: Staff & service
We enjoyed our stay and loved how nice everyone was who worked there! Our room was a bit noisy being closer to the back side with all the cars driving by pretty fast and loud all night. Good thing we brought our white noise machine. (Highly recommend!) The room all in all was tidy and clean. Beds were average not as comfy as I am used to. After a long day at Disney it did the job. To be honest it was good for the price and we had a wonderful time! My daughter loved the breakfast every morning with all the variety of items. If you do not like half and half there is a Starbucks close by! I had to go there every morning since that’s all they offered. The pool was sparkling clean too! Tip: There are no elevators so if you come with many bags I suggest asking for help or staying on the first floor.
Stayed 3 nights in Feb 2024
Response from Tomas C on 18 Mar 2024
Hello Nicole,We are very happy to know you had a good stay here with us despite some small inconveniences which we sincerely apologize for. Glad to know the breakfast was to your liking and love to know you liked the variety we offer. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

8/10 Good

Maya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tomas C on 9 Mar 2024
Hello Maya,We are delighted to know you had a good stay here with us and that you left with no complaints which is amazing to see. We thank you for sharing your experience here with us and we definitely hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything Is close
Response from Tomas C on 9 Mar 2024
Hello Tierra,We are delighted to know you had a good stay here with us and that you left with no complaints which is amazing to see. We thank you for sharing your experience here with us and we definitely hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Sofia Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I had a nice stay, and would recommend Stanford Inn & Suites Anaheim to family and friends.
Stayed 4 nights in Feb 2024
Response from Tomas C on 18 Mar 2024
Hello Sofia,We are very happy to know you had an exceptional experience with us and that you left with no complaints which is lovely to see. We are glad to know that we made such a good impression on you that you would recommend us to friends which is amazing to hear. We thank you for sharing your experience here with us and certainly hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tomas C on 9 Mar 2024
Hello Shirley,We are delighted to know you had a good stay here with us and that you left with no complaints which is amazing to see. We thank you for sharing your experience here with us and we definitely hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was great everyone we ran into greeted us with a good morning, good evening. The young lady in the kitchen Jackie was amazing with myself and my kids all three days we stayed very polite and patient.
Stayed 3 nights in Feb 2024
Response from Tomas C on 28 Feb 2024
Hello Delia,We are delighted to know you had a wonderful stay here with us. Thrilled to know our staff made a good impression on you in particular Jackie who provided great costumer service. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

THIEN-HUONG

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location to Disneyland and near my friend's house. Not great for light sleepers. By midnight and early morning, there will be quiet a bit of noisy. People coming back from Disneyland and going to ... in the morning.
Stayed 2 nights in Feb 2024
Response from Tomas C on 28 Feb 2024
Hello Thien,We are glad to know you had a good stay here with us despite the inconvenience with the noises which we sincerely apologize for. Happy to know the location was convenient for you. We thank you for sharing your experience here with us and we hope to see you again soon. Have an amazing day.

10/10 Excellent

Teaira

Stayed 1 night in Feb 2024
Response from Tomas C on 27 Mar 2024
Hello Teaira,We are delighted to know you had an exceptional stay here with us and that you left with no complaints which is lovely to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

Anthony, San Jose

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice place but would look into staying somewhere else next time is visit the area.
Stayed 2 nights in Feb 2024
Response from Tomas C on 28 Feb 2024
Hello Anthony,We are glad to know you had a good stay here with us. We thank you for sharing your experience here with us and we hope to have you back in the near future. Have an amazing day.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing I love it so much the staff was so welcoming and sweet I would definitely come back
Stayed 2 nights in Jan 2024
Response from Tomas C on 25 Feb 2024
Hello Maria,We are delighted to know you had a wonderful stay here with us. We are thrilled to know our staff made a good impression on you and that they were really welcoming. We thank you for sharing your experience with us and we certainly look forward to having you back in the fusible future. Have an amazing day.

2/10 Terrible

Scott

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smelled and are dirty
Stayed 4 nights in Feb 2024
Response from Tomas C on 28 Feb 2024
Hello Scott,We sincerely apologize for not being able to provide the stay you would've hoped for. We appreciate you sharing your experience here with us as it helps us know where we can improve on as a hotel. Have an amazing day.

8/10 Good

Sierra Lynsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property. Close to Disneyland parks. There was a convenient shuttle available. The breakfast was excellent and a great start to the day. Staff were very kind. It was quite noisy off the street, however, it felt safe and parking was also included in the rate, the pool facility was also nice.
Stayed 4 nights in Feb 2024
Response from Tomas C on 28 Feb 2024
Hello Lynsey,We are delighted to know you had a wonderful stay here with us. We are glad to know our staff made a good impression on you and that the breakfast was to your liking. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed her numerous times before and after pandemic the breakfast was great they use to have potatoes bacon eggs sausages i didnt get a chance to eat this time because of the rain coming and i qm in ventura county so i needed to go sandbag my house and prepare since we are by the ocean we need to prepare with the patio furniture and move the cars off the street and in the garage so they dont flood out and put the trucks closer in case we have to leave
Stayed 1 night in Feb 2024
Response from Tomas C on 19 Feb 2024
Hello Lorraine,We are delighted to know you had an excellent time during your stay here with us and that you left with no complaints which is lovely to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tomas C on 19 Feb 2024
Hello Brandon,We are delighted to know you had an enjoyable experience here with us and that you left with no complaints which is lovely to see. We thank you for sharing your experience with us and we definitely hope to have you back in the fusible future. Have an amazing day.

8/10 Good

LIZEL

Stayed 1 night in Feb 2024
Response from Tomas C on 19 Feb 2024
Hello Lizel,We are thrilled to know you had an enjoyable stay here with us and that you left with no complaints which is great to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Tomas C on 14 Feb 2024
Hello Micheal,We sincerely apologize for not being able to provide the stay you would've hoped for. We do appreciate you for sharing your experience here with us as it does help us know where we can improve on as a hotel. Have an amazing day.

10/10 Excellent

Jared

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel. The breakfast was filling and yummy with many options that changed each day. Beds were nice and having two rooms and two bathrooms was incredible. The hot tub and pool were clean and warm. The grounds were well kept and had beautiful trees and plants. The front desk workers were friendly and helpful and Maria in the breakfast area was so awesome! She always had a big smile and a helpful and friendly attitude. Unfortunately, it is 1.1 miles away from Disneyland entrance, which is a good walk (we know, we tried it the first day! Yikes). However, it does offer a shuttle for $6 per person per day which was convenient and cheaper than parking at the park. We loved our stay here and will come again when we return.
Response from Tomas C on 28 Feb 2024
Hello Jared,We are thrilled to know you had an exceptional stay here with us. Glad to know the breakfast was to your liking and that you enjoyed the variety we offer. Happy to know the room and our facilities were also to your liking. Delighted to know our staff made a good impression on you in particular Maria who provided great costumer service. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness
Good breakfast:) okay beds. A little run down
Stayed 3 nights in Feb 2024
Response from Tomas C on 15 Feb 2024
Hello Rachel,We are glad to know you had a good experience here with us. Glad to know the breakfast was to your liking. We thank you for sharing your experience here with us and we certainly hope to have you back soon. Have an amazing day.

10/10 Excellent

Robbyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved having his own room with a bunk bed. He kept playing "magic tree house". We liked that he was able to take naps and go to bed while we stayed up. The breakfast was better than expected, there were hot options. Waffle makers and either potatoes & eggs or sausage & eggs every day.
Stayed 4 nights in Feb 2024
Response from Tomas C on 19 Feb 2024
Hello Robbyn,We are thrilled to know you had a wonderful stay here with us and we are extremely happy to know your little one had the time of his life with his room. Delighted to know the breakfast was to your liking and that you enjoyed the variety we offer. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

Tamara

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
We booked three rooms for four nights. The staff was polite. The breakfast was good and the breakfast server was delightful. The rooms were clean though outdated . It was noisy, but so is the city. My only issue was that the staff were not accommodating. It was pouring rain, we needed a bathroom and they expected us to leave the lobby- where there is a washroom, and use the one over by the pool. Too, when we had questions, they gave us basic answers that were not super beneficial. They did not go the extra mile. They were polite.
Stayed 4 nights in Feb 2024
Response from Tomas C on 28 Feb 2024
Hello Tamara,We are glad to know you had a good stay here with us despite some small issues. We are thrilled to hear that the breakfast was to your liking. Delighted to know our staff made a good impression on you despite that one small inconvenience which we do apologize for. We thank you for sharing your experience here with us and we hope to have you back in the near future. Have an amazing day.

10/10 Excellent

Mariana

Stayed 4 nights in Feb 2024
Response from Tomas C on 27 Mar 2024
Hello Mariana,We are delighted to know you had an exceptional stay here with us and that you left with no complaints which is lovely to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

2/10 Terrible

Dave

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!!DO NOT STAY AT THIS HOTEL!!! They have the worst customer service I have ever experienced. The front desk staff was nice, but the manager purposefully avoided me when I had issues with my lodging. The rooms are very dated and dirty. The only thing that keeps it in business is it's location next to Disneyland, if it were anywhere else it would be shut down. Do yourself a favor and book something comparable down the street, their are several older hotels that actually do provide great service.
Stayed 4 nights in Jan 2024
Response from Tomas C on 19 Feb 2024
Hello Dave,We apologize for not being able to give you that stay you would've hoped for. We apologize for the inconveniences you had to deal with during your stay. We do appreciate your feedback as it helps us know where we can improve on as a hotel. Have an amazing day.

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was excellent front desk jesse H was so helpful and great customer service The ladies from breakfast super friendly and helpful Well stay here moving forward
Stayed 3 nights in Feb 2024
Response from Tomas C on 15 Feb 2024
Hello Alma,We are delighted to know you had an amazing stay here with us. Thrilled to know Jesse was great help and provided amazing service. Glad to hear our breakfast staff was also amazing. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

8/10 Good

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient and room was very clean. Was hoping for a themed room but didn’t get it. Not all rooms are themed. Furniture is a little outdated. But overall had a good experience. Staff has great customer service skills.
Stayed 3 nights in Feb 2024
Response from Tomas C on 19 Feb 2024
Hello Melissa,We are glad to know you had a great time during your stay here with us. Happy to know the room was to your liking and that our staff made a good impression on you. We thank you for sharing your experience here with us and we hope to have you back in the near future. Have an amazing day.

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities
Our stay was nice, would definitely stay again but, the lady working the desk in the morning is rude and not helpful, Jesse H who checked us in the first night was very pleasant and quick with helping get us situated, the 1st room we checked into looked clean & put together but, had a terrible mildew smell.. Jesse got us a new room quickly without any hassle.! The 2nd room was clean and smelled better but, the shower pressure was not good, though it did still have hot water. The sink pipes do need to be cleaned, a terrible stink comes from the hand washing sink and definitely could use some new softer towels.! Other than those few small details, the stay was great, the convince to get on a shuttle to Disneyland was perfect, good food places near by, breakfast was a normal hotel meal, the staff walking around cleaning the grounds were very friendly and helpful.! 4/5 star.
Stayed 2 nights in Jan 2024
Response from Tomas C on 28 Feb 2024
Hello Kimberly,We are delighted to know you had a great stay here with us. We do apologize for the inconveniences you had to deal with during your stay, but we are glad it didn't ruin your experience. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. The only problem this time was we had a whole family with children above us where we ended up having to call the front desk to have them clam down.
Stayed 1 night in Jan 2024
Response from Tomas C on 19 Feb 2024
Hello Jaime,We are thrilled to know you had a great experience here with us despite some small inconveniences which we sincerely apologize for. We thank you for sharing your experience with us and we certainly hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Tomas C on 14 Feb 2024
Hello Alexandria,We are extremely happy to know you had a wonderful stay here with us and that you left with no complaints which is lovely to see. We thank you for sharing your experience here with us and we certainly hope to see you again soon. Have an amazing day.

4/10 Poor

ANNE MARIE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had booked 4 nights into Room 112 and then 48 hours later are told we had to check out - after numerous calls and visits to the front desk, I was told our reservation had disappeared from the system and later, that it had been confused with room 121, a couple from Tijuana. we ended up staying and the parking fee was waived $10 per day). That night there was heavy banging footsteps in the room above -- I called front desk as midnight then again at 2 30AM when it stopped then again at 6 30AM when the banging started over again - this went on the next night as well and I was happy to check out on Saturday -- they charged me $20US which still ahs not been resolved. We DO NOT recommend this place and it is misrepresented as 2 bedrooms when it is one separate bedroom with 2 queen beds in the living room. --- we left exhausted and feeling abused with he confusion adn the noise
Response from Tomas C on 28 Feb 2024
Hello Anne,We sincerely apologize for not being able to provide the stay you would've hoped for. We do apologize for the inconvenience with the confusion in reservations which should be something that never happens. We apologize for the noises you had to deal with during your stay. We do thank you for sharing your experience here with us as it helps us know where we can improve on as a hotel. Have an amazing day.

10/10 Excellent

wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast & Family suites
Stayed 3 nights in Dec 2023
Response from Tomas C on 15 Feb 2024
Hello Wayne,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. Glad to know the breakfast and the room itself was to your liking. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lo recomiendo , excelentes hubicacion y buenas instalaciónes
Stayed 2 nights in Jan 2024
Response from Tomas C on 19 Feb 2024
Hola Sergio,Estamos muy felices de saber que disfruto su tiempo aqui con nosotros. Les agradecemos por las amables palabras y esperemos en verlos pronto. Que tengan un buen dia.

6/10 Okay

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities
My kids loved the bunk bed room. The layout was very convenient and nice, however the rooms and furniture need some updating and repairs. Staff was great and the maid service was excellent cleaning everything. It is just a little old and the room doors and furniture need to be fixed up
Stayed 4 nights in Jan 2024
Response from Tomas C on 19 Feb 2024
Hello Allan,We are glad to know you had a good experience with us despite some small inconveniences. Happy to know the layout of the room was convenient for you and that our staff made a good impression on you. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

Shawn

Business traveller, Travelled with group
Stayed 3 nights in Jan 2024
Response from Tomas C on 15 Feb 2024
Hello Shawn,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Tomas C on 15 Feb 2024
Hello Mario,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

Letty

Travelled with family
Disliked: Staff & service, property conditions & facilities
I liked the big mirrors, but the room looks old, the couch arm is damaged. The paint needs to be redone. The staff at check-in she is sweet but not professional at all. There was not much of explanation. She just handed the map, the parking permit, and the key card.
Stayed 1 night in Jan 2024
Response from Tomas C on 19 Feb 2024
Hello Letty,We do apologize for not being able to give you the stay you would've hoped for. We do apologize for the inconvenience with your check in and that it wasn't to your expectations. We do appreciate you for sharing your experience here with us as it helps us know where we can improve on as a hotel. Have an amazing day.

10/10 Excellent

Hong

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tomas C on 15 Feb 2024
Hello Hong,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

6/10 Okay

John

Business traveller
Liked: Cleanliness
It was like sleeping on a freeway. Loudest room I've booked in thirty years of travel. Had to wait to check in as no staff were anywhere to be found. Room was clean and the breakfast was convenient and staff were very pleasant. Would not stay here again simply because it was almost impossible to sleep.
Stayed 4 nights in Jan 2024
Response from Tomas C on 19 Feb 2024
Hello John,We apologize for not being able to give you that stay you would've hoped for. We apologize for the inconveniences you had to deal with during your stay. We do appreciate your feedback as it helps us know where we can improve on as a hotel. Have an amazing day.

10/10 Excellent

John

Stayed 1 night in Jan 2024
Response from Tomas C on 15 Feb 2024
Hello John,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

10/10 Excellent

Ebony, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Close to Disneyland! Amazing staff!
Stayed 4 nights in Jan 2024
Response from Tomas C on 15 Feb 2024
Hello Ebony,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. Glad to know the location was convenient for you and that it wasn't too much of a hassle from us to Disneyland. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.

2/10 Terrible

Omobono

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel very unsafe. People screaming all night outside our room. Room on top super noise we could hear every step they took. Very old looking. Not staying here ever again.
Stayed 2 nights in Jan 2024
Response from Tomas C on 19 Feb 2024
Hello Omobono,We sincerely apologize for the inconvenience caused by the noises during your stay. We apologize for not being able to provide the stay you would've hoped for. We thank you for sharing your experience with us as it helps us know where we can improve on as a hotel. Have an amazing day.

8/10 Good

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for the price.
Stayed 1 night in Jan 2024
Response from Tomas C on 15 Feb 2024
Hello Javier,We are delighted to know you had an amazing stay here with us and that you left with no complaints which is something we love to see. Happy to know the room prices were reasonable and not to extreme. We thank you for sharing your experience here with us and we certainly hope to have you back in the fusible future. Have an amazing day.