Having stayed in September for two nights we were looking forward to our return. Our three night stay was disappointing as our room was not attended to at all - soaps had to be collected from reception on the second day, the rubbish was never collected & the long corridor to our room was dirty, with dust & general dirt. Breakfast was fine & the dining room staff were pleasant. Having quietly pointed out the shortcomings at reception twice, there was an indifferent response. It was a sad reflection on what our previous visit had made on us.