"It took us 40 minutes from the time we collected our keys to reach our room because of how many people there were checking in at the same time and how slow the elevators are. The sink did not drain properly and it had an unpleasant smell. Getting in and out of the building was consistently slow, and we had to plan for about an hour just to leave the building because of the elevator situation. On one day, only one of the three elevators was working, which made the wait even longer. Many people are staying in the building so the elevators stop at almost every floor and are constantly full of people. We also could not get into the building when we first arrived because access requires a fob. There was only one room key available. This meant we had to coordinate who carried the key at all times, even though our group often split up to do different things. A keypad lock or hotel-style keycards would have made things much more convenient and avoided the hassle of carrying bulky keys. Overall, the biggest disappointment was how long it took each time to get to or from our room because of the elevator delays. We came across residents of the building who complained about persistent elevator issues including the excessive wait times and recurring outages and also let us know that management has failed to address these concerns. It is an extremely busy property at all times of the year according to some residents and condo owners. Also, the washing machine button was missing."
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