Dear Ranvir, Thank you for choosing to stay at our hotel and for sharing your feedback about your experience at the Nouvata. Your opinion is highly valued, and we are delighted to learn that you had a pleasant stay with us. It's always heartening to know that we met your expectations. We look forward to welcoming you back again soon. Best Regards, Rachel - Guest Relations, NOUVATA Hotel

Dear Amanda, Thank you for taking the time to share your feedback with us. We are sorry to hear that you experienced noise disturbances during your stay, and we thank you for bringing these points to our attention. We are aware that the nightclubs located on the pier near the beach play loud music over the weekend. The noise problem is not related to the hotel, but rather to the city. We have sent a letter to the mayor of the city to control the volume of the bars and nightclubs nearby. Please accept our sincerest apologies for any inconvenience that might have affected your comfort during the night. We apologize for the room cleanliness and water supply issues and will take steps to ensure a more comfortable stay for our guests. Your feedback is valuable to us as we strive to improve our services, and we hope to have the opportunity to welcome you back for a better experience in the future. Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Mr Trevor, Thank you for choosing to stay at our hotel and for sharing your feedback about your experience at the Nouvata. We are delighted to hear that despite finding our hotel a bit dated, you still found your overall experience satisfactory. Your feedback is invaluable to us as we continuously strive to maintain and enhance our services. It is wonderful to know that you appreciated our central location, offering convenient access to shops, bus stops, car hire services, restaurants, and being right in front of the beach. We hope you had a fantastic time exploring the area and enjoying delicious meals. We look forward to welcoming you back for another enjoyable stay! Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Mrs Eva Pernille, Thank you for taking the time to share your experience about your recent stay at our hotel. We are committed to providing the best possible experience for our guests, and your comments are essential in helping us achieve this goal. Could you please provide us with more details about the reasons for the score you have given? We would like to understand your concerns so that we can actively work to address them. Your feedback is valuable, and we are here to ensure that you are fully satisfied with our services. Please feel free to share any observations, suggestions, or anything else you believe could enhance your experience with us. We sincerely appreciate your time. Best Regards, Rachel, Guest Relations, NOUVATA Hotel

Dear Kerree, We greatly appreciate you taking the time to share your feedback with us. We are thrilled to hear that you enjoyed the charm of our hotel, including the tropical garden, pool area, and the live music at our front bar terrace. We are glad you found your premium room spacious with a beautiful view. We sincerely apologize for any inconvenience caused by the aqua aerobics class and the noise it generated. Your feedback is valuable to us, and we will take it into consideration to improve our guests' experience. We look forward to welcoming you back soon for another enjoyable stay! Best Regards, Rachel - Guest Relations, NOUVATA Hotel

Dear Michael, Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel to be a good value for budget accommodation and that you enjoyed your stay in the Premium Ocean View Room. We apologize for the inconvenience caused by the tiny ants, and we appreciate your understanding. Your suggestions regarding the pool area and music are noted, and we will consider them for future enhancements. We are delighted to hear that you found our reception team helpful, and that the check-in process was quick. We are also pleased that you appreciated the free and fast WIFI service. Your feedback regarding the need for upgrades, is important to us, and we will take it into consideration for future improvements. Thank you for recommending Nouvata for budget travelers, and we hope to welcome you back for another enjoyable stay in the future! Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We are committed to providing the best possible experience for our guests, and your comments are essential in helping us achieve this goal. Could you please provide us with more details about the reasons for the score you have given? We would like to understand your concerns so that we can actively work to address them. Your feedback is valuable, and we are here to ensure that you are fully satisfied with our services. Please feel free to share any observations, suggestions, or anything else you believe could enhance your experience with us. We sincerely appreciate your time. Best Regards, Rachel, Guest Relations, NOUVATA Hotel

Dear Belinda, Thank you for sharing your detailed feedback about your stay with us. We appreciate your honest assessment of the budget option and the challenges you encountered during your visit. We apologize for the inconveniences you faced during your stay. It is regrettable that the shower switch tap issue impacted your experience. We are grateful for your understanding and patience during the room relocation process, and we are glad to hear that it resulted in a better view for you. We also appreciate your understanding regarding the language barrier and the efforts made by our staff to assist you. Your comments will be used to address areas for improvement, particularly in enhancing the communication and service provided by our team. We sincerely hope to have the pleasure of welcoming you again in our property to show you that we can do much better. Best Regards, Rachel. Guest Relations, NOUVATA Hotel

Dear David, We appreciate you taking the time to provide feedback on your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit. We regret that you encountered a long queue during the check-in and check-out process. Your comfort is our top priority, and we understand the importance of a smooth and efficient experience. We will review our procedures and staffing to ensure a quicker and more seamless process for our guests. We have well noted your kind remarks and we will address these issues promptly to enhance the overall guest experience. We value your input, and we hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable stay. Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Peter, Thank you for choosing to stay at our hotel and for sharing your feedback about your experience at the Nouvata. Your opinion is highly valued, and we are delighted to learn that you had a pleasant stay with us. It's always heartening to know that we met your expectations. We look forward to welcoming you back again soon. Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Claire, Thank you for choosing to stay at our hotel and for sharing your feedback about your experience at the Nouvata. Your opinion is highly valued, and we are delighted to learn that you had a pleasant stay with us. It's always heartening to know that we met your expectations. We look forward to welcoming you back again soon. Best Regards, Rachel - Guest Relations, NOUVATA Hotel

Dear Lord Delfin, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our central location and the convenience of being near shops, restaurants, and the beach. However, we apologize for any inconvenience you experienced during your stay. We take your comments seriously. Your input helps us identify areas for improvement, and we will certainly consider this as we plan for future upgrades. Regarding the check-in process, we apologize for any delays and appreciate your patience. We will review our procedures to ensure a more efficient and seamless experience for our guests. We're glad to hear that you found the onsite parking satisfactory. We value your feedback and hope to have the opportunity to welcome you back in the future, providing an enhanced and improved experience. Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Guest, We appreciate you taking the time to share detailed feedback about your stay with us. We are pleased that the view from your premium room lived up to your expectations, but we sincerely regret to learn that your overall experience was not as satisfying as we would have hoped. Your insights are extremely valuable, and we take each of your points into consideration to improve our services. Firstly, we apologize for the communication issues regarding the shuttle service. We regret any inconvenience and will take steps to enhance our responsiveness. Regarding the wait before check-in, we are sorry for not providing necessary information or offering access to available facilities during that time. We are working to improve our communication and better guide our guests in such situations. We also appreciate your observations. Your feedback is taken seriously, and we will make every effort to address these issues and ensure a more pleasant experience in the future. We hope to have the opportunity to welcome you back to regain your trust and provide you with a memorable stay. Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Martin, Thank you for taking the time to write about your recent stay. We are very happy that you have enjoyed your stay with us. It is with great pleasure to welcome you back to our hotel in the future. We look forward to seeing you again and aspire to give you an even better trip next time! Best Regards, Rachel Guest Relations, NOUVATA Hotel

Dear Mr Brian Martin,Thank you for taking the time to share your experience.We recently noticed the rating you gave us, and we truly appreciate your feedback. We are committed to providing the best possible experience for our customers, and your input is crucial in helping us achieve that goal.Could you please share more about the reasons behind the 4/5 rating you provided? We would like to understand your concerns and actively work to address them. Your feedback is valuable, and we are here to ensure that you are fully satisfied with our services.Thank you sincerely for your time and cooperation.Best regards, RachelGuest Relations, NOUVATA Hotel

Dear Mr Gopal, Thank you for taking the time to share your experience. We are glad that you enjoyed your stay. We are committed to providing the best possible experience for our customers, and your input is crucial in helping us achieve that goal. Could you please share more about the reasons behind the 4/5 rating you provided? We would like to understand your concerns. Your feedback is valuable, and we are here to ensure that you are fully satisfied with our services. Thank you sincerely for your time and cooperation. It would be a real pleasure to welcome you back to our hotel soon. Best regards, Rachel Guest Relations, NOUVATA Hotel

Dear Steven, Thank you for taking the time to share your experience with us. Your observations are valuable as we constantly strive to improve our services. We understand the importance of maintaining a high level of cleanliness and quality in our facilities, which is why we will intensify our efforts. We appreciate you highlighting the kindness of our staff. We are delighted that their service could positively contribute to your stay. It would be a real pleasure to welcome you back to our hotel. Best Regards, Rachel - Guest Relations, NOUVATA Hotel

Dear Jean-Luc, Thank you for choosing to stay at our hotel and for sharing your feedback about your experience at the Nouvata. Your opinion is highly valued, and we are delighted to learn that you had a pleasant stay with us. It's always heartening to know that we met your expectations. We look forward to welcoming you back again soon. Best Regards, Rachel - Guest Relations, NOUVATA Hotel

Dear Monica,Thank you very much for this marvelous review as well as for your stay. We are glad you felt comfortable with us and had a good time in our property.We look forward to welcoming you soon again.Kind Regards,RachelGuest Relations, Hotel NOUVATA

Dear Mandy,Thank you! It's a real pleasure to read your positive comment following your stay in our hotel.It is always warm to know that we have lived up to your expectations.We look forward to seeing you again, very soon.Best Regards,RachelGuest Relations, Hotel NOUVATA

Bonjour, Hello,All our team at Nouvata thank you very much for taking the time to review your stay at NouvataWe hope to welcome you back again