View from property

Reviews of Hôtel Beaurivage

Hôtel Beaurivage
7 Promenade Roger Laroque, Nouméa

Reviews

8.2

Very good

Rating 10 - Excellent. 183 out of 562 reviews" "
Rating 8 - Good. 274 out of 562 reviews" "
Rating 6 - Okay. 78 out of 562 reviews" "
Rating 4 - Poor. 18 out of 562 reviews" "
Rating 2 - Terrible. 9 out of 562 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MARK DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel ac struggled , no transport need a car as bus is difficult for non French speakers
Stayed 4 nights in Mar 2024
Response from DEBIEN FLAVIE RECEPTION MANAGER on 3 May 2024
Good morning ! Thankyou very much for your comment! The whole team was very happy to welcome you and we hope to see you again

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there, stayed 14 days, friendly helpful staff
Stayed 14 nights in Mar 2024
Response from DEBIEN FLAVIE RECEPTION MANAGER on 11 Apr 2024
Thank you for choosing the Beaurivage Hotel for your stay in Noumea. “Knowledge of reception” is our very essence, thank you for highlighting it. With our thanks.

10/10 Excellent

Don Heli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Friendly staff. They speak English. Best area in Noumea. The price I paid was relatively low compared to the high cost of living cost in New Calidonia. The bus stop is 1 minute away. The beach is across the road with shark-proof barrier.
Stayed 7 nights in Jan 2024
Response from Flavie DEBIEN Reception Manager on 5 Feb 2024
Dear CustomerWe thank you for your positive feedback following your recent stay at the Beaurivage Hotel.What a pleasure to read that your stay went very well! The satisfaction of our customers is our priorityWe hope to have the opportunity to welcome you again during your next stay in Noumea!Our best regards,

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the property I had caught a taxi from the domestic airport and the taxi driver did not take credit cards, and I had no cash. The receptionist at the hotel told the director who was very kind and paid the taxi driver with petty cash and then I paid the hotel by credit card. This was for me, going above and beyond and it made such a great impression on me. The hotel itself was spotless, the room was clean, tidy and great value for money. There is no pool there however I prefer to swim in the sea which is just across the road. The staff were friendly and helpful. It is in a great location where everything is within walking distance. I thoroughly enjoyed my two-night stay there and would definitely return.
Stayed 2 nights in Jan 2024
Response from Flavie DEBIEN Manager Reception on 5 Feb 2024
Dear MadamWe thank you for choosing the Beaurivage hotel for your stay in Noumea, and for taking the time to leave us your comment.We are delighted to read that your stay lived up to your expectations and hope to have the pleasure of welcoming you again during your next stay in Noumea.See you soon.

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness
Room was clean and spacious. Across the road from a lovely beach and lots of options for dining. There is a mall about 10 mins walk away too. No breakfast option, receptionist wasn’t overly helpful just yes/no answers to questions.
Response from DEBIEN FLAVIE RECEPTION MANAGER on 22 Jan 2024
Thank you Emma for your comment.We work with the Babar Café located at the foot of our establishment, we offer formulas at 1500 XPF for breakfast, I am sorry that this information was not sent to you.Yours sincerely

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic, in the rooms there are 2 bath towels, no wash clothes, no hand towel, no kleenex . Nothing! But cleanliness made up for it, fresh sheets comfortable mattress, our room was in the back , so very quiet. Reception staff was very friendly and helpful. Special shout out for Precilla, she was AMAZING, PROFESSIONAL, HELPFUL, FRIENDLY always smiling. This lady deserves a medal and a raise. She was just one if the nicest person i met in the hotel industry. Just a wonderful lady. Thank you for all your help every day Precilla.
Stayed 4 nights in Jan 2024
Response from Flavie DEBIEN Reception Manager on 15 Jan 2024
Dear Audrey,Thank you for taking the time to write us your warm comment We are happy to read that you enjoyed your visit to the hotel, in particular thanks to the cleanliness, our friendly staff as well as the calm and comfort of our establishment!I will not fail to inform Prescillia of this lovely comment which will please her greatly, she is our first to receive and we are very proud of it!Sincerely,

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the price
The property was really clean and bedroom suites for a short stay. The basic rooms had tv, phone, balcony and the bed was comfortable. Could do with more storage/hanging space. 24hr reception was great and the location exceptional. Only downside was we left a credit card in our room which was taken, we enquired at reception but we’re told the cleaner didn’t find it, so be careful with your valuables. There is a safe (which we used, but forgot on this occasion).
Stayed 6 nights in Dec 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 10 Jan 2024
Dear Sarah,We thank you for your compliments about our hotel during your recent stay and are delighted to learn that you appreciated our service!Concerning the theft of a credit card, we have blind trust with our cleaning ladies who have worked with us for more than 10 years and we have never had any problems with theft... if we ever get our hands on it you will be informed.Sincerely,

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and so clean . We stayed in2 bed unit ground level. Beautifully new - tastefully decorated. Again hotel could use more power points . Beds were Hard. Coffee and tea but no milk . Why no milk . They just dont povide it was the reply . Ensuite was large and new They can store bags. Pre check in . Righ.t across the road from beach . Perfect to there and cafe . Recommend
Stayed 1 night in Jan 2024
Response from DEBIEN FLAVIE RECEPTION MANAGER on 10 Jan 2024
Dear Kylie ,Thank you for your comment, we are delighted that you appreciated our staff.Concerning the electrical sockets we have one next to the bed, and on the desk, do not hesitate to ask us for a multiple socket for your next stay if necessary, the mattresses were changed less than 3 years ago, but we take note.Concerning milk, it is difficult to obtain it in the region for a 3 star hotel, this service is not obligatory.We hope to welcome you again soon.Sincerely,

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and well located.
This is the perfect location in Noumea. Right opposite the shark proof beach. Near to bars and restaurants. The bus to and from town stops almost out the front. And its also a pleasant and easy walk around the bay into town. The staff are friendly and helpful and most is all it scores the highest marks for cleanliness. The rooms are immaculate. Thanks to the team.
Stayed 4 nights in Dec 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 13 Dec 2023
Dear Customer,We thank you for taking the time to leave us a comment on your stay, we are delighted that you appreciated the cleanliness of our establishment as well as the quality of the services.Hoping to welcome you again during your next stay.Sincerely,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome stay for 6 nights, they upgraded me no charge when a balcony room became available. cannot fault the hotel. would definitely stay again
Stayed 6 nights in Dec 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 11 Dec 2023
Dear customer, Thank you for taking the time to share your experience, We thank you for this great comment. We hope to welcome you again soon, Kind regards,

10/10 Excellent

meryem

Liked: Cleanliness, staff & service, property conditions & facilities
Great 😊
Stayed 5 nights in Nov 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 29 Nov 2023
Many thanks for your comment and excellent evaluation. We look forward to welcoming you again and sincerely.

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the beach that you can swim at.
Stayed 1 night in Nov 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 29 Nov 2023
Dear Madam, We sincerely thank you for your kind comment! We are touched by your compliments and happy to read that you had a lovely stay with us. We look forward to welcoming you on your next visit. Sincerely.

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Noumea at the Beaurivage. Rooms are clean, functional and modern. The location is very convenient, a semi-short walk to most places and restaurants in lemon bay. Great view from the lagoon view room we were staying in. The staff were very friendly and hospitable and did their best to help out whenever we needed anything.
Stayed 6 nights in Sep 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 29 Nov 2023
We sincerely thank you for your kind comment! We are touched by your compliments and happy to read that you had a lovely stay with us. We look forward to welcoming you on your next visit. Sincerely.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the bay. I had a great view of the bay & sunset. Restaurant downstairs was OK but lots of other options. Staff were very helpful.
Stayed 2 nights in Oct 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 24 Oct 2023
Dear Customer,Your presence among us is very important, as are your comments. By telling us what you liked about your stay, and telling us how we can improve, you help us provide a superior experience for you and other guests in the future. We hope you will come back to see us soon.Best regards

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a nice comfortable hotel in a really convenient area with lots of restaurants nearby and the best beach in Noumea and the only one open for swimming over the road. The cafe underneath is quirky and great for Breakfast. We were pleasantly surprised at the price and also surprised at the poor condition of some of the much more expensive resorts that were much further out of town. We stayed 9 nights and thoroughly recommend Hotel Beaurivage.
Stayed 9 nights in Oct 2023
Response from DEBIEN FLAVIE RECEPTION MANAGER on 15 Oct 2023
Dear Sir,We would like to express our sincere gratitude to you for the kind words you shared about your recent stay at Beaurivage. Your compliment touched us deeply and we are delighted to know that you had a pleasant time with us.Customer satisfaction is our top priority, and your positive feedback reinforces our commitment to providing exceptional service every time. We are delighted to see that our location helped make your stay memorable.We sincerely hope to welcome you again in the future. If you have any special requests during your next visit, please let us know. We will do everything possible to make your stay even more pleasant.Thank you again for your trust in Beaurivage de Noumea. We are honored to have you as our client, and we look forward to welcoming you again in the near future.Sincerely,

10/10 Excellent

Shane

Stayed 2 nights in Sep 2023
Response from flavie DEBIEN on 25 Sept 2023
A big THANK YOU for taking the time to share your comments following your stay with us. We are delighted that you enjoyed your stay with us so much.I will pass on your congratulations to the teams who will be delighted to see their daily work recognized.See you soon in our beautiful city of NoumeaBest regards,

8/10 Good

Larelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Hotel Beaurivage. The rooms were clean although fairly basic. The beds were comfortable and wifi fast. The staff were friendly and the location was great with great views from the street side rooms. There is a great restaurant below the hotel or for more choice a short walk away. This convenient location can mean there can be very loud music from the bar up the road until the early hours of the morning but this was only for one night of our three.
Stayed 3 nights in Aug 2023
Response from Flavie Chef Réception on 23 Aug 2023
Dear customers,We thank you very much for this wonderful comment about us following your stay at our hotel in the heart of Noumea.We are delighted to know that we have lived up to your expectations. As passionate hoteliers, we do our best to create this warm atmosphere and make you feel at home.Your opinion is very important to us, because the well-being and comfort of our customers is our priority.Looking forward to seeing you again very soon,

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Lemon Bay was great.
Stayed 4 nights in Aug 2023
Response from Flavie Chef Réception on 23 Aug 2023
Dear Daryl, Thank you very much for your words of appreciation.It is a great pleasure to learn that you thoroughly enjoyed your stay at Le Beaurivage.Hoping to have the pleasure of welcoming you to the heart of Noumea again soon, please accept our best regards.

8/10 Good

Doris

Liked: Cleanliness, amenities
The view was great. Just across the road from the beach. Great staff who were very helpful. The room was good size and the bed was very comfortable. Cafe next door was great. Restaurants were close by. Great location. Parking was easy, either in front or on the street. We had a lovely time.
Stayed 4 nights in Aug 2023
Response from Flavie Chef Réception on 20 Aug 2023
What a pleasure to read you ! We thank you very much for your comment. We are very happy to see that our friendly staff, our room and our perfect location were able to satisfy you. Hope to see you again very soon!Sincerely,

10/10 Excellent

Rhia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to the marina, enjoy a cocktail on the beach and a good selection of restaurants and bars within walking distance. Really nice atmosphere and really clean. Shame about the swimming restrictions, you can only swim inside the shark nets on Plage de citrons, but at least this is right outside the hotel
Stayed 9 nights in Jul 2023
Response from Flavie DEBIEN Manager of reception on 8 Aug 2023
Dear Rhia, Thank you for taking the time to share your impressions of your recent stay with us, which you enjoyed so much. We are happy to read that the quality of our location, our atmosphere and our cleanliness have lived up to your expectations. Know that your compliments have been transferred in each service. Your satisfaction is for us the most beautiful rewards, a big thank you to you.We hope to have the opportunity to welcome you again on your next visit to Noumea.Best regards,

10/10 Excellent

Gabby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service esp Michael- sorted out a lot of things for us. Would stay there again
Stayed 2 nights in Jul 2023
Response from FLAVIE CHEF RECEPTION on 8 Aug 2023
Dear Gabby, A big thank you for all your compliments which touch us sincerely.We will be delighted to welcome you again and will do our best to offer you an unforgettable stay, like this one!Best regards,

8/10 Good

John, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
First off, I will say I would stay here again and would recommend it. The hotel itself is great and the staff fantastic. My room was spotless and well maintained. The area is great, safe and well provisioned for dining, from the excellent cafe on the ground floor to heaps of options up the road. The beach is literally across the street. but full disclosure: I had a pretty rough night due to some guests next door partying all night (until 3m) then starting again at 6am - loud music, singing along, raucous laughter, etc. I always carry silicone earplugs but this was well beyond their rating. I made the best of it and watched the cricket until about 2am (Ashes in England). The staff tried to intervene and were abused for their trouble. The 2 huge blokes were pretty intimidating and all 4 of them were off their faces on something high-energy, so it was a tense situation. After they left next morning I saw them on the beach making idiots of themselves all over again. It was just bad luck and entirely beyond the control of the hotel. I've stayed in a lot of hotels all over the world and I suppose my number just came up. I will not be deterred from staying again. The next night was completely peaceful and I caught up on my sleep nicely!
Stayed 2 nights in Jun 2023
Response from Flavie Chef Réception on 27 July 2023
Dear John, Thank you very much for your recent stay with us and for sharing your experience, we are delighted to have lived up to your expectations.We are also delighted to learn that you appreciated the professionalism and availability of our teams who animate the hotel with passion.Your encouragement being a real source of motivation for us, we will naturally share your feedback with all our employees.Regarding your first night we truly apologize for the inconvenience caused.Looking forward to welcoming you again very soon at the Hotel BeaurivageVery sincerely,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, peaceful, lovely & helpful staff, close to a lot of dinings, aquarium, beach and other tourist sites
Stayed 3 nights in Jul 2023
Response from Flavie DEBIEN on 12 July 2023
It is a pleasure to read your comments, a big thank you for your nice words! We are very happy to read that you appreciated our staff and their service as well as the unique location of our establishment.Hoping to have the pleasure of welcoming you on a future visit, I wish you a very nice day!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Flavie DEBIEN on 12 July 2023
First of all, thank you for sharing your experience after your stay.We share your praise with our staff as together we provide our guests with unforgettable moments.we hope to see you again very soon at Beaurivage

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a lovely modern clean room overlooking the garden and away fro the road. It had a balcony with a view of the sea which we hadn't expected so was a nice surprise. Very quiet and comfortable room. Also a fab cafe on site.
Stayed 1 night in Jun 2023
Response from flavie debien on 12 July 2023
It is a pleasure to read your comment, a big thank you for your nice words! We are very happy to read that you appreciated our room and its service as well as the unique location of our establishment.Hoping to have the pleasure of welcoming you on a future visit, I wish you a very nice day!

6/10 Okay

Warwick

Travelled with partner
Disliked: Cleanliness
Hotel Beaurivage is located in a cool area in bay de citrons. There are great bars, cafes and restaurants nearby and a pretty cool beach across the road. There is however plenty of loud nightclubs around generating music and loud noise to 4am each morning. The rooms at the hotel were not serviced each day and wet towels were not replaced [when asked]. Small things could be improved here. No milk or creamer supplied. No wine glasses, tea towel or hand towels supplied. A great location however requires some fine tuning to improve service delivery.
Stayed 4 nights in May 2023
Response from Flavie Chef Réception on 6 June 2023
Good morning !Thank you for visiting Hotel Beaurivage and sharing your review with us. We are delighted to read that you enjoyed the location.I note the problem of the room not being cleaned, this is not in our habits, I will pass on your dissatisfaction to the room service as well as to the housekeeper so that it never happens again.Best regards,

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great value, awesome location
This accomodation can be summed up as excellent value for money. Service was also excellent. While room amenties were basic (ie no bottle opener, 2 towels and no face washers etc) it was very fresh and clean, and the price more than made up for any lack there as very reasonable for Noumea. While not 'luxurious' it does not claim to be, and I would certainly stay there again. The location is superb with great beach views from the upper floor. Next to a 'funky' little diner/cafe we made use of more then once too!.
Stayed 2 nights in May 2023
Response from Flavie Chef Réception on 6 June 2023
Dear Glyn,We thank you for having stayed at the Hotel Beaurivage and for having taken the time to share your experience. We are delighted to read that your stay was a pleasant one thanks to our comfort of the room as well as our positioning.The whole team joins me in keeping you a great day!We will welcome you again soon with great pleasure.Cordially,

8/10 Good

Jan Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beach front. Only beach you can swim in Noumea currently due to new regulations. There are heaps of restaurants around. Bus stop in front of the hotel. Grocery store is 5-10 mins walk. Room is cleaned everyday and hotel staff are all lovely.
Stayed 3 nights in May 2023
Response from Flavie Chef Réception on 22 May 2023
Good morning,Thank you very much for choosing the Beaurivage for your stay.We are delighted that you enjoyed the hotel.Looking forward to welcoming you again.Cordially,

8/10 Good

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've had a nice stay.
Stayed 4 nights in Apr 2023
Response from FLAVIE CHEF RECEPTION on 17 May 2023
Good day Mrs,Thank you for taking the time to leave your testimonial on Expedia.Looking forward to welcoming you againCordially,

8/10 Good

Sachie

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is small a little but the room is large enough for a person. It was quiet at midnight like hearing wave sounds.
Stayed 3 nights in Apr 2023
Response from Flavie Chef Réception on 22 May 2023
Dear Customer,On behalf of the entire Beaurivage Hotel team, thank you for this very important testimony for us. We are always looking for recommendations in order to always improve and respond favorably to the needs of our customers.Don't hesitate to ask us when you next book a larger bathroom.We hope to see you again very soon at the Beaurivage HotelCordially,

8/10 Good

Lorna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel -
Would have been amazing but there is currently is a swimming ban in all of the beaches of Noumea including Duck and Master Islands - its so frustrating to be directly opposite the beautiful ocean and not be able to get in it. As the hotel does not have a pool this is a major consideration at the moment however it still has Lovely staff, clean rooms, great location
Stayed 5 nights in Apr 2023
Response from Flavie Chef Réception on 22 May 2023
Good day Mrs,On behalf of the entire Beaurivage team, thank you for your wonderful testimony.We are delighted that you enjoyed your stay with us.Indeed we hope that the bathing ban will soon be lifted!Looking forward to welcoming you againCordially,

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It was disappointing that staff were not more knowledgeable about where to go to swim/snorkel, given all Noumea beaches are closed due to shark attacks.
Stayed 7 nights in Mar 2023
Response from Flavie Chef Réception on 22 May 2023
Dear Customer,On behalf of the entire Beaurivage Hotel team, thank you for your testimony and your rating.We are delighted that your stay met your expectations.I am sorry that my staff did not know how to answer your questions.See you soon at BeaurivageCordially,

10/10 Excellent

Ritesh, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our Nouméa Holiday, will be coming back. Thanks.
Stayed 7 nights in Feb 2023
Response from Flavie Chef Réception on 9 Mar 2023
HelloThank you very much for your testimonial and rating. I will pass on your beautiful message to our team. We are delighted that our service met your expectations! To the pleasure

10/10 Excellent

Gregory, Redfern

Travelled with group
Liked: Cleanliness, staff & service
Noumea is a relatively expensive place to stay. Hotels, food, transport can do some damage to the credit card. This hotel, is surprisingly inexpensive by comparison and is very well. Situated. Plenty of eating options. Within five minutes, walk, beach across the road, but those expecting the five star resort experience, it’s not here. The rooms are large, with basic appointments. Think comfortable rural town motel with very friendly staff. Would I stay here again? Definitely.
Stayed 5 nights in Feb 2023
Response from Flavie Chef Réception on 9 Mar 2023
Hello Thank you very much for your testimonial and rating. I will pass on your beautiful message to our team. We are delighted that our service met your expectations! To the pleasure

8/10 Good

PATRICK

Stayed 1 night in Feb 2023

8/10 Good

Nattachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach
Stayed 8 nights in Dec 2022
Response from Flavie Chef Réception on 9 Jan 2023
On behalf of the entire Beaurivage Hotel team, thank you for this testimonial.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, values, location, ease of check in, staff friendliness and the best beds (compared to other 4-5stars hotel). I can agreed with another reviewer here… bed is better the most 4* hotels. Worth the ocean view room, the double glacé windows blocked noise. excellent location. I will highly recommend this place. Food / restaurants access, sunsets, snorkelling and volleyball all here. Thank you Hotel Beaurivage!!
Stayed 4 nights in Nov 2022
Response from Flavie Chef Réception on 12 Dec 2022
Dear Amy, On behalf of the entire team, I would like to thank you for your superb feedback following your stay in our establishment. We are delighted that you enjoyed staying at the Beaurivage.See you soonCordially,

8/10 Good

Susan

Liked: Cleanliness
noisy stay
The hotel is very well located directly opposite the beach. Unfortunately the windows aren't double glazed and my room was very noisy, with some people having all night parties in the car park and screaming and shouting all night. I didn't sleep well all week! The standard of the room was 'basic'.
Stayed 7 nights in Nov 2022
Response from Flavie Chef Réception on 12 Dec 2022
Dear Susan, Thank you for taking the time to leave your testimonial following your stay at Le Beaurivage.I am surprised to read that you have not slept all week, we could have found a quieter room on the garden side during your stay if you wanted more tranquility. Our hotel has double glazing in all the rooms, indeed our privileged location in the Baie des Citrons is often lively.Do not hesitate to notify us of any problems during your stay so that we can find solutions togetherWe are sorry to hear that our service did not meet your expectations.thank youCordially,

4/10 Poor

Tatiana

Travelled with partner
Disliked: Amenities, property conditions & facilities
We booked a deluxe lagoon view room (35 square meters - one of the corner rooms with a bigger size) - have got a small room 18 square meters. - TV did not work. - Fridge did not work. - There were small bugs in the room. Next time we will stay in a different hotel.
Stayed 1 night in Oct 2022
Response from Flavie Chef Réception on 12 Dec 2022
Dear Tatiana, On behalf of the entire Beaurivage team, thank you for your testimony.I remember you came, in fact we had works in the hotel which lasted longer than expected, we offered you a late check-out offered to compensate for this inconvenience.Regarding the TV and the fridge, you should have asked the reception to help you, because our TV and our fridge in room 203 did not encounter any problems after your arrival.See you very soon I hope, we would like to upgrade you on your next visit.Cordially,

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Great location directly across from the beach and next to a number of restaurants and staff were great - although i can get by with a small amount of french their was always a staff member around able to ask questions of in english if needed. Had a very comfortable and relaxing stay.
Stayed 7 nights in Nov 2022
Response from Flavie Chef Réception on 12 Dec 2022
Dear Jessica, On behalf of the entire team, I would like to thank you for your superb feedback following your stay in our establishment. We are delighted that you enjoyed staying at BeaurivageSee you soonCordially,

10/10 Excellent

JEANETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Excellent location and convenient to everything
Stayed 1 night in Oct 2022
Response from Flavie Chef Réception on 12 Dec 2022
Dear JeanetteThank you very much for taking the time to leave your testimonial on Expedia and for all your positive comments.We are delighted that you enjoy coming to stay at the Beaurivage.GoodbyeCordially

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Ludy

Travelled with partner
Liked: Cleanliness, staff & service
Overall nice a tidy place to stay in. Have a beautiful view of the beach. Many good restaurants in the are. What we didn’t like was that the walls weren’t sound proof and we badly overheard the people in the next room throughout the night which was very annoying and it was on a very loud street during the weekend with plenty of drunk teenagers around.
Stayed 2 nights in Aug 2022
Response from Flavie Chef Réception on 13 Sept 2022
On behalf of the entire Beaurivage Hotel team, I would like to thank you warmly for your testimony and your recommendation for travellers!We are happy to know that our services, our welcome and our positioning are appreciated, as far as noise is concerned, we are located in the center of Noumea's life in the most popular promenade, indeed it can happen that there is is noise at night.Looking forward to welcoming you again!Cordially,

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenience to public transport and airport shuffle. Walking distance to supermarket and a variety of restaurants. Great outlook to beach
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at reception was friendly and helpful. Unbelievable, not enough toilet paper was provided.
Stayed 2 nights in Mar 2020
Response from Moeana Creugnet on 9 Apr 2020
Thank you for your answer, we are sorry to hear that there was an issue during your stay, in the future please do not hesitate to contact the reception desk so we can resolve it before your departure. Regards,

2/10 Terrible

pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont stay here
This hotel refused to consider refunding my booking when I told hotels.com I had flu symptoms and did not want to travel. The hotel took two days to respond negatively- I could not possibly recommend this place in light of their unreasonable behaviour in the face of the corona virus threat.
Stayed 5 nights in Mar 2020

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Moeana Creugnet on 12 Apr 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a "Superior Room, Lagoon View" which was spacious and provided an excellent view of the beach just across the road. Bus (Tanéo) stops (for the city and for Anse Vata) are located conveniently close to the hotel.
Stayed 3 nights in Feb 2020
Response from Reception Manager on 20 Apr 2020
Dear Guest, Beaurivage's team thank you for your comment and choosing to stay in our establishement.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, very cheerful, friendly and helpful!
Stayed 7 nights in Feb 2020
Response from Moeana Creugnet on 9 Apr 2020
Thank you for your comment, we were greatful you stayed with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and as advertised however the advertised pool did not exist which is not a problem if you swim in the sea but not everyone is able to do so. As with all bookings it would be nice if the information was accurate. The location is great, the WiFi is good
Stayed 2 nights in Feb 2020
Response from Moeana Creugnet on 9 Apr 2020
Thank you for your comment, we are greatful that you stayed with us. We will resolve the issue concerning the swimming pool.