"The reception staff were always 100% helpful with information, water, or anything we needed at our room. Valet always seemed on top of things except on the precise moment we brought in a rental car but I get a sense that they gave excellent service to everyone else the rest of the time. The one negative thing we found was the restaurant. The food was overcooked and the younger servers did not seem to be focusing on the work. There was a relatively older server that always seemed on top of things. But because our breakfast was overcooked, we opted to eat at the many other downtown spots with great service and tasty options."