Interior detail

Reviews of Te Henui Lodge

2.5 out of 5
Te Henui Lodge
20 Bell street, welbourn, New Plymouth

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 50 reviews" "
Rating 8 - Good. 24 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 0 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Anon, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room and very clean. The shared kitchen had everything you needed and was kept super clean. While they provided a fan for the room and had it on for us when we arrived, the room was very warm. Other than that was perfect for what we required
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfortable and affordable, just what we needed😀
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well suited to those folks who need a bed for the night(s), while busy during the day in New Plymouth. Staff were friendly and efficient.
Stayed 2 nights in Dec 2018

10/10 Excellent

Pete, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect value for money lodgings. I would definitely stay again. The only downside worth noting is that the walls are a little thin. You will hear conversations and the TV from your neighbours.
Stayed 3 nights in Nov 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Plymouth Stay
Lovely clean accommodation, friendly check in, helpful and pleasant. Good quiet location. Would definitely visit again.
Stayed 1 night in Oct 2018

8/10 Good

teejay, rotorua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town easy to find.
Loved staying at Te Henui lodge the receptionist was very lovely and welcoming. The lodge was very clean and the facities were really good. The decor in the room was on point no extreme overload. The only let down we had was when getting out of the shower the hand basin was right there. Not much space in the bathroom in our room. However we would recommend this lodge to others who are traveling.
Stayed 2 nights in Sep 2018
Response from Jaz on 26 Sept 2018
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value of money.
Excellent Accommodation. Value of money. Thanks.
Stayed 2 nights in Aug 2018
Response from Jaz on 26 Sept 2018
Thanks for lovely Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and clean and well equipped facilities
Stayed 1 night in Aug 2018
Response from Jaz on 26 Sept 2018
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here multiple times now when in town for a couple of days on business. Love arriving to a room that feels welcoming because the lights are on, TV quietly playing in the background, and in Summer has a fan going - make me feel expected and welcome. Rooms are always clean, and the beds comfortable. Only warning - Walls/ceilings a bit thin, so can sometimes hear the 'neighbours' moving about.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, handy to city. Why do I have and more??
Stayed 2 nights in Jul 2018

8/10 Good

stu, puhoi nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay to look about the area
Not really a hotel, more a student accomodation block for the adjoining technical institute. Also appearing to cater for other long time residents. So a bit like a youth hostel with separate rooms. The room I had with my daughter was a double twin which we used as a base to go out and explore the city and nearby region. It had a toilet and shower which was wheelchair accessable ( not for us just mentioning). It had a fridge, microwave and electric jug. Tea and coffee was provided along with linen. There was a comunal kitchen, tv room, games and social room. There is an outside courtyard with tables and bbq. None of which we used. The staff are friendly and helpful. The facilities were very clean and tidy. Fresh linen was provided when needed. It is within easy walking distance of the CBD. The only negative comment I have is that I found it quite noisy at night and ended up buying some earplugs. On saying that we live in the middle of nowhere so it might not be a problem for most.
Stayed 3 nights in Apr 2018

8/10 Good

sarah, Hawera

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy self contained room
Room was very clean and tidy. Bed and pillows not overly comfortable but fine for our quick one night stay. Very warm room. The lip into the bathroom was a hazard, tripped on that multiple times.
Stayed 1 night in Apr 2018
Response from Jaz on 11 Apr 2018
Thanks for your valuable reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, economical & close to town if you’ve got transport.
Stayed 2 nights in Apr 2018
Response from Jaz on 11 Apr 2018
Thanks for your valuable reviews

8/10 Good

Sybil, Pukekohe

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to get to town
Clean and tidy room ,all requirements for our stay, microwave etc, bed a little hard , shower great, location great to get our meetings. All and all a good place to stay
Stayed 3 nights in Feb 2018
Response from Jaz on 21 Mar 2018
Thanks for your Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful and provided personal service. There was a large kitchen with all cooking facilities in addition to the in-room refrigerator and hot beverages. Nice common area and also outdoor eating area. Exterior access is secured at night.
Stayed 1 night in Feb 2018
Response from Jaz on 21 Mar 2018
Thanks for your Reviews

10/10 Excellent

Kristin, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest accommodation by far
We were looking for accommodation in New Plymouth and jumped on Wotif. Based on other positive reviews, we booked in for one night. The staff were so friendly upon check in and then when we got to our room we were so surprised at how clean and comfy the rooms were. There was the effects of the ex-tropical cyclone Gita on the coast and so we spoke with reception the next morning and reviewed local weather forecasts and decided to stay another night in New Plymouth rather than moving on to Wellington as we had first planned. Again, the staff were so friendly and informative and it was very easy to stay in the same room for an extra night. We stayed in a range of places in our time in NZ and this is by far the cleanest and friendliest place we stayed and they have the best showers and most comfortable beds. I would not hesitate to stay here again. At first, it may seem like a strange location, as it is in the grounds of the Institute of Technology, but this is a tiny matter and should not be a barrier to anyone staying here.
Stayed 1 night in Feb 2018
Response from Jaz on 21 Mar 2018
Thanks for your Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and tucked away nicely from the downtown sprawl.
Stayed 1 night in Jan 2018
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike, Hamilton, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place!
The lodge was fully booked and had lots of friendly people staying when we were there. Clean facilities and great helpful staff.
Stayed 1 night in Jan 2018
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

drey, auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and near the town centre
I was a bit annoyed that someone was using a jackhammer around 730am at the back of the motel. I was still a bit sleepy but Couldnt go back to sleep because of the noise so I just took a shower and checked out
Stayed 1 night in Jan 2018
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lucas Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mike, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te Henui
Excellent room,spacious, clean, excellent fire & life safety diagrams & instructions. Cheerful staff. Good location.
Stayed 1 night in Jan 2018
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rose, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming , clean and safe
I arrived late but was given clear instuctions on how to get my key via email.To my delighte I was greeted by the manager who was dropping some items at the lodge.I was greeted warmly and given my key and shown how to use it. The complex is very tidy.My room had everything I needed .It was very clean and the bed comfy.Very thankful for the fan in the room as it was very hot at night.I would recommend for anyone looking for good clean basic friendly staff.Only a 15 to 20 min walk to town.
Stayed 2 nights in Jan 2018
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

kim, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Beautiful surroundings, friendly staff The staff were helpful and pleasant. Great clean facilities available
Stayed 1 night in Dec 2017
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Brett, Palmerston North NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean and tidy.
Friendly helpful staff. All facilities you need are there including games room.
Stayed 1 night in Dec 2017
Response from Jaz on 6 Feb 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick trip
Nice room and facilities, bed was quite hard/not very comfortable. Odd location. Walls are paper thin and unfortunately we heard our neighbour snoring the entire night. Staff friendly and accomodating. Was good for what we needed, 1 quick stop over night.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great money saver
Very good value for money. Quite, clean and good value.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
The staff were very friendly. Unit was clean and tidy with all amenities needed. Only disappointment was that we were not supplied with any face washers. Heating was great, bed very comfortable and the water pressure in the shower was the best we have had in a motel for a long while. Gaming room was a great added bonus
Stayed 2 nights in Jul 2017
Response from Jaz on 16 July 2017
Many thanks for your valuable Review.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

6/10 Okay

bee, western australia

Clean and basic
The rooms are clean and staff friendly. But the walls are to thin and you can hear everything that is happening around you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay , fantastic staff and would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
Very convenient and comfortable as passing through New Plymouth and needed overnight accomodation

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet central place
Brilliant modern tidy place that is central and also away from the hustle bustle , well presented and definitely recommended place to stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upmarket Hostel
Budget priced accommodation that is clean, secure and comfortable. Seems to be a lot of permanent residents here. Lots of rooms but only a few for travellers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lodge in the cbd
Apart from a few insects in the room, the place is pretty good

10/10 Excellent

Maria, Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay
From the moment we arrived till we left two days later our stay was excellent. The owners and staff were helpful and welcoming. Our room was spotless, bed comfortable, amenities all we needed included TV, own private bathroom with shower that had instant heat and wonderful pressure. Grounds were beautifully laid out, had picnic tables, BBQ and lovely grassed area. There was a large kitchen facility, TV lounge and pool table area. We will recommend and shall return.

8/10 Good

Wynand

Liked: Cleanliness, staff & service, property conditions & facilities
Good value lodge style
Rooms are newly painted and kept very tidy and clean, basic amenities all there although a couch would have been nice. Located on the WITT campus it is not so easy to find, Street address a bit misleading and really need a car to get to shops. But overall an enjoyable stay, will probably go back there on my next stay in New Plymouth.

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure premises and all things needed were in the room. Nice and clean

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room friendly staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet location, tidy, comfy bed, a bargin for the price!

10/10 Excellent

Claudia, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay! We enjoyed it a lot! Good experience!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
저렴하지만 실속있는 선택
에어컨은 없고, 큰 선풍기가 있다. 여름에는 좀 덥다. 전원콘센트가 적어서 불편했다. 값이 저렴한대신 세면대, 화장실, 테이블이 작다. 그러나 인터넷은 느려도 안정적이어서 괜찮았다. 3일에 한번씩 청소하는 것은 오히려 나에겐 좋았다. 값이 저렴하지만 웬만큼은 갖추고 있어서 큰 기대만 하지 않는다면 괜찮다.
Stayed 9 nights in Jan 2019

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jaz on 11 Apr 2018
Thanks for your valuable reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Lodge in New Plymouth.
Die Lodge ist insgesamt in einem sehr guten Zustand und auch die Mitarbeiter sind sehr nett und bemüht. Die Zimmer an sich sind nicht so groß und das Bad nicht sehr gut ausgestattet. Dafür gibt es einen sehr gepflegten Gemeinschaftsbereich mit Garten und schöner, großer Küche. Theoretisch ist es möglich ins Stadtzentrum und zum Park zu laufen, aber ein Auto ist eindeutig vorteilhaft. Preis-Leistung auf jeden Fall super.
Stayed 2 nights in Feb 2018
Response from Jaz on 23 Mar 2018
Die Lodge ist insgesamt in einem sehr guten Zustand und auch die Mitarbeiter sind sehr nett und bemüht. Die Zimmer an sich sind nicht so groß und das Bad nicht sehr gut ausgestattet. Dafür gibt es einen sehr gepflegten Gemeinschaftsbereich mit Garten und schöner, großer Küche. Theoretisch ist es möglich ins Stadtzentrum und zum Park zu laufen, aber ein Auto ist eindeutig vorteilhaft. Preis-Leistung auf jeden Fall super.

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Jaz on 21 Mar 2018
Thanks for your Reviews

8/10 Good

Jesper, NEW plymouth nz

Liked: Cleanliness, staff & service, property conditions & facilities
okay for the money
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good price, comfortable bed, room tidy and clean but a bit noisy when the other people going up to the 2 floor and using their bathrooms

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerne wieder
Sauberes und helles Zimmer, bequemes Bett, freundliches und hilfsbereites Personal.