All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Best accommodation for this trip
Highly recommended
Saleshini
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Saleshini, Thank you for the valuable review during your most recent stay with us. Our team and I are delighted to hear you enjoyed your stay and we look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager
8/10 Good
Antony
14 Apr 2024
Liked: Cleanliness, staff & service
Antony
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Anthony,Thank you for the choosing us as your ideal hotel during your visit to New Plymouth. We are delighted to hear you enjoyed your stay and we look forward welcoming you back!Best Regards,Vivek VadeveluGeneral Manager
Dear Johnson, Thank you for the valuable review during your recent stay with us. Our team and I are delighted to hear you truly enjoyed your stay and we look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager
10/10 Excellent
Katie
Travelled with family, Travelled with family and small children, Business traveller
Excellent rooms and great food at Salt restaurant which is in the same building.
Katie
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Katie, Thank you for the valuable review during your recent stay with us. We are delighted to hear you enjoyed your room and the food offerings at our Salt restaurant and we look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager
8/10 Good
Charles
Travelled with partner
27 Mar 2024
Liked: Cleanliness
Large room with a comfortable king size bed. Hotel is located directly across the street from the Costal Walkway and is located within walking distance of just about everything in the City Centre. Property has some wear and tear and needs some TLC is certain areas. We did have an issue with staff at the onsite restaurant Salt for dinner that we addressed with management; otherwise, a good stay. We would consider staying here in the future.
Charles
Stayed 1 night in Mar 2024
Response from VV on 23 Apr 2024
Dear Charles,Thank you for the valuable feedback from your recent stay with us. Delighted to hear you enjoyed our location which is directly across the waterfront and the close proximity to the shopping mall and CBD. Please allow me to apologise for the unpleasant experience you had with the staff at Salt during dinner and rest be assured we will investigate this further and be in touch with you. Our team and I look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager
Very close to the walkway, cbd and views of the mountain
Claire
Stayed 3 nights in Mar 2024
Response from Millennium Waterfront on 8 May 2024
Kia Ora Claire Thank you for you feedback regarding your stay with us. We are pleased to know that you had an enjoyable stay with being close by to the walkway and views of the mountain. We look forward to welcoming you back in the near future.Best regards Hotel Management
Kia Ora Nick Thank you for your rating regarding your stay with us. We are glad to know that you had enjoyed your overall stay with us and we look forward to welcoming you in the near future.Best regards Hotel Management
Very convenient location close to Main Street and sea / Good restaurant at the hotel too.
P
Stayed 2 nights in Feb 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora P Thank you for sharing your experience with us. We are pleased to know that you had a good experience with convenient location and enjoyed our restaurant experience. We surely look forward to welcome you back in the near future.Best regards Hotel Management
Kia Ora We appreciate you taking out your time and rating us regarding your stay with us. We are glad to know that you had enjoyed your overall stay with us. We look forward to welcome you back in the near future.Best regards Hotel Management
Great accommodations with an amazing location, lots of dining options close by
Darry
Stayed 2 nights in Feb 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Darry Thank you very much for your feedback regarding your stay. We are extremely delighted to know that you had a lovely experience with great accommodations and amazing location with lots of dining options close by. We look forward to welcoming you back in the near futue.Best regards Hotel Management
Location is great. Near shopping center and many restaurants.
shen hsing
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora shen hsing We appreciate you taking out your time and writing your experience with us. We are pleased to know that you had enjoyed your stay with great location and shopping centre and restaurants being near by. We look forward to welcome you back.Best regards Hotel Management
8/10 Good
Eric
31 Jan 2024
Eric
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Eric We appreciate you taking out your time and rating us regarding your stay with us. We are glad to know that overall you had a good stay and we look forward to welcome you back.Best regards Hotel Management
Kia Ora Charles Thank you for you rating regarding your stay with us. We are glad to know that overall you had a good stay with us and we look forward to welcome you back.Best regards Hotel Management
8/10 Good
Sin Mui
30 Jan 2024
Sin Mui
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Sin MuiThank you for sharing your rating regarding your stay with us. We are glad to know that you had enjoyed your overall stay with us. We look forward to welcome you back.Best regards Hotel Management
We liked the convince to shops and beach walkway would definitely book this place again.👌
Michael
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Michael We appreciate you taking out your time and writing regarding your experience with us. We are delighted to know that your had enjoyed your overall experience with beach walkway and convenient to shops. We surely look forward to welcome you back for another great experience with us.Best regards Hotel Management
6/10 Okay
Kimberlee, Bainbridge Island
Travelled with partner
29 Jan 2024
Just ok. Nothing great.
Kimberlee
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Kimberlee Thank you for your feedback. We would like to apologise that we could meet your expectation and do hope that you will be back for a great experience with us.Kind regards Hotel Management
Wonderful service from everybody at the hotel. The people were the stand out.
Jaime
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia Oa Jaime We appreciate you taking out our time and sharing your experience with us. We are delighted to know that you had a lovely stay with wonderful service by everyone. We look forward to welcome you back for another wonderful experience with our team. Best regards Hotel Management
The staff was helpful locating parking. The restaurant served excellent food.
Larry
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Larry Thank you for your feedback. We are glad to know that the staff were helpful in locating parking and excellent food experience at Salt restaurant. We look forward to welcome you back in the near future.Best regards Hotel Management
Kia ora Peter Thank you for your feedback us regrading your stay. We are delighted to know that you had a great experience with us and we surely look forward to welcome you back.Best regards Hotel Management
The view was outstanding. And the staff were awesome
Bev
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora BevWe appreciate yo taking out you time and writing your feedback regarding you experience with us. We are delighted to read that you had enjoyed your stay with our awesome staff and outstanding view. We look forward to welcome you back.Best regards Hotel Management
Easy check in and they upgraded us to a sea view room very nice
Suzanne
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Suzanne Thank you for our feedback regarding your stay with us. We are delighted to know that you had enjoyed your stay with early check-in and upgraded to Deluxe room. We look forward to welcome you back.Best regards Hotel Management
Kia ora John Thank you for sharing your experience with us. We are delighted to know that you had a lovely experience with great location, clean and comfortable stay. We look forward to welcome you back in the near future.Best regards Hotel Management
Kia ora Robert Thank you for taking out your time and writing to us regarding your stay. We are delighted to know that you had enjoyed your stay and being very central and clean. We look forward to welcome you back.Best regards Hotel Management
Kia ora Tracey Thank you for your feedback regarding your stay with us. We are pleased to know that overall you had a good stay and hotel being very tidy and central. We look forward to welcome you back.Best regards Hotel Management
Great location with easy walking to ocean front walkway, restaurants, museums, bike rental, post, and shopping.
Do not expect a front ocean view room. The 1st floor restaurant/bar does have fantastic indoor/outdoor seating overlooking the Tasman Sea and surrounding area.
Guy
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Guy Thank you for sharing your feedback. We are delighted to know that you had enjoyed your overall stay with great location, easy to walkway, central to facilities and lovely view from the restaurant. Penthouse and family rooms booked will have front ocean view :) rest of the rooms are appointed sea view. We surely look forward to welcome you back.Best regards Hotel Management
10/10 Excellent
Krishneel
Travelled with family, Travelled with family and small children
Great location, easy to walk around the shopping area.
Krishneel
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Krishneel Thank you for sharing your experience with us. We are delighted to know that you had an enjoyable stay with great location, easy walk around being central. We surely look forward to welcome you back.Best regards Hotel Management
6/10 Okay
Tania
Travelled with family
17 Jan 2024
Liked: Amenities
Nice place to stay, convenient location. Only issue for us was easy and free parking - the carpark was full when we came back from being out. We didn't get told when we checked in where else to park, so wasn't until later when I waited and asked the receptionist where else I could park. It was slightly around the corner and not under cover like everyone else. Also understand that the staff park in where guests should be able too - which isn't a good look or experience!
Tania
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Tania Thank you for sharing your experience with us. Please allow us to express our sincerest apologies for the parking issue and staff not advising other parking options. Our parking is limited based on first come first serve as we do not reserve car park. However we are glad to know that you see us as a nice place to stay with convenient location. We hope you will give us a chance to better serve you in the near future.Kind regards Hotel Management
Location to the sea front. Fabulous weather this time
Lyn
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Lyn Thank you for your feedback regarding your stay with us. We are delighted to read that you had a perfect stay with good sea front location and fabulous weather. We look forward to welcome you back.Best regards Hotel Management
10/10 Excellent
Patricia
9 Jan 2024
Patricia
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Patricia Thank you for your rating regarding your stay. We are glad to know that you had a good stay with us and we look forward to welcome you back.Best regards Hotel Management
8/10 Good
Melissa
Travelled with family
9 Jan 2024
Liked: Cleanliness
Overall stay was ok. Room was spacious and mostly clean. They had assigned us the incorrect room on arrival, which resulted in us waiting 45mins for a new room to be cleaned/made up. No offer of late checkout or much of an apology for the wait. Car parking very limited..only approx 20 spaces. Area is quite noisy with traffic but double glazing helped minimize
Melissa
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Melissa Thank you for sharing your experience with us. Please allow us to express our sincerest apologies for the inconvenience caused for waiting for the room and not apologizing. Once again we are very sorry and hope you will give a chance to better serve you in the near future.Kind regards Hotel Management
Kia ora Racheal Thank you for rating us regarding your stay with us. We look forward to welcome you back in the near future.Best regards Hotel Management
1st class accommodation and good service… will definitely be back.
Charles
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Charles We greatly appreciate you taking out your time and giving your feedback regarding your stay. We are delighted to know that you had first class accommodation and good service. We surely look forward to welcoming you back in the near future.Best regards Hotel Management
6/10 Okay
KAREN
Travelled with group
2 Jan 2024
Disliked: Cleanliness
BEAUTIFUL COASTAL WALKWAY
This hotel is situated in a very nice area. Our service in their restaurant took some time to clean our table. They said they had problems with the staff quitting. Our room was nice but we looked at coffee cups and they were not clean and had to order more. Their parking lot was full. They told us to park around the corner which charged a fee at a certain time. She said their parking would clear as restaurant guests can park there as well. She said she would call and we could come and move the car (inconvenient!). She never called and we had to move the car by 9am the following morning. Again their lot was full but we were lucky to find one last spot.
It is beautiful with the coastal walkway across the street!
KAREN
Stayed 2 nights in Dec 2023
Response from Millennium Waterfront on 8 May 2024
Kia ora Karen Thank you for sharing your feedback. Please allow me to express my sincerest apologies for the inconvenience caused with the service and the restaurant and the parking, however parking is limited at the hotel and it is first come first come basis with restaurant guest parking as well. We are sorry once again for the inconvenience caused. We hope that you will give us a chance to better serve you in the near future.Kind regards Hotel Management
Great welcome, smells of fresh pine tree in foyer for xmas bought back childhood memories, easy check in, rooms a great size, very convenient location.
I always book on Hotels.com but lately instead of upgrades as a gold member. I keep getting the accessible room. Which didn’t even have a shower curtain this trip. I stay here every two weeks for work and use to be looked after but lately it’s been very poor. Also I have had to ask for my $18 food credit to be added which it use to be just deducted. If it wasn't for its location I’d stay elsewhere.