Penthouse (Suite) | View from room

Reviews of Millennium Hotel New Plymouth, Waterfront

4 out of 5
Millennium Hotel New Plymouth, Waterfront
1 Egmont Street, New Plymouth, Taranaki

Reviews

9.2

Wonderful

Rating 10 - Excellent. 542 out of 832 reviews" "
Rating 8 - Good. 237 out of 832 reviews" "
Rating 6 - Okay. 41 out of 832 reviews" "
Rating 4 - Poor. 8 out of 832 reviews" "
Rating 2 - Terrible. 4 out of 832 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saleshini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation for this trip Highly recommended
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Saleshini, Thank you for the valuable review during your most recent stay with us. Our team and I are delighted to hear you enjoyed your stay and we look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager

8/10 Good

Antony

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Anthony,Thank you for the choosing us as your ideal hotel during your visit to New Plymouth. We are delighted to hear you enjoyed your stay and we look forward welcoming you back!Best Regards,Vivek VadeveluGeneral Manager

10/10 Excellent

Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Johnson, Thank you for the valuable review during your recent stay with us. Our team and I are delighted to hear you truly enjoyed your stay and we look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and great food at Salt restaurant which is in the same building.
Stayed 1 night in Apr 2024
Response from VV on 23 Apr 2024
Dear Katie, Thank you for the valuable review during your recent stay with us. We are delighted to hear you enjoyed your room and the food offerings at our Salt restaurant and we look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness
Large room with a comfortable king size bed. Hotel is located directly across the street from the Costal Walkway and is located within walking distance of just about everything in the City Centre. Property has some wear and tear and needs some TLC is certain areas. We did have an issue with staff at the onsite restaurant Salt for dinner that we addressed with management; otherwise, a good stay. We would consider staying here in the future.
Stayed 1 night in Mar 2024
Response from VV on 23 Apr 2024
Dear Charles,Thank you for the valuable feedback from your recent stay with us. Delighted to hear you enjoyed our location which is directly across the waterfront and the close proximity to the shopping mall and CBD. Please allow me to apologise for the unpleasant experience you had with the staff at Salt during dinner and rest be assured we will investigate this further and be in touch with you. Our team and I look forward welcoming you back in the near future!Best Regards,Vivek VadeveluGeneral Manager

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the walkway, cbd and views of the mountain
Stayed 3 nights in Mar 2024
Response from Millennium Waterfront on 8 May 2024
Kia Ora Claire Thank you for you feedback regarding your stay with us. We are pleased to know that you had an enjoyable stay with being close by to the walkway and views of the mountain. We look forward to welcoming you back in the near future.Best regards Hotel Management

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Millennium Waterfront on 8 May 2024
Kia Ora Nick Thank you for your rating regarding your stay with us. We are glad to know that you had enjoyed your overall stay with us and we look forward to welcoming you in the near future.Best regards Hotel Management

8/10 Good

P

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to Main Street and sea / Good restaurant at the hotel too.
Stayed 2 nights in Feb 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora P Thank you for sharing your experience with us. We are pleased to know that you had a good experience with convenient location and enjoyed our restaurant experience. We surely look forward to welcome you back in the near future.Best regards Hotel Management

10/10 Excellent

wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Millennium Waterfront on 8 May 2024
Kia Ora We appreciate you taking out your time and rating us regarding your stay with us. We are glad to know that you had enjoyed your overall stay with us. We look forward to welcome you back in the near future.Best regards Hotel Management

10/10 Excellent

Darry, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations with an amazing location, lots of dining options close by
Stayed 2 nights in Feb 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Darry Thank you very much for your feedback regarding your stay. We are extremely delighted to know that you had a lovely experience with great accommodations and amazing location with lots of dining options close by. We look forward to welcoming you back in the near futue.Best regards Hotel Management

10/10 Excellent

shen hsing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Location is great. Near shopping center and many restaurants.
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora shen hsing We appreciate you taking out your time and writing your experience with us. We are pleased to know that you had enjoyed your stay with great location and shopping centre and restaurants being near by. We look forward to welcome you back.Best regards Hotel Management

8/10 Good

Eric

Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Eric We appreciate you taking out your time and rating us regarding your stay with us. We are glad to know that overall you had a good stay and we look forward to welcome you back.Best regards Hotel Management

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia Ora Charles Thank you for you rating regarding your stay with us. We are glad to know that overall you had a good stay with us and we look forward to welcome you back.Best regards Hotel Management

8/10 Good

Sin Mui

Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Sin MuiThank you for sharing your rating regarding your stay with us. We are glad to know that you had enjoyed your overall stay with us. We look forward to welcome you back.Best regards Hotel Management

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convince to shops and beach walkway would definitely book this place again.👌
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Michael We appreciate you taking out your time and writing regarding your experience with us. We are delighted to know that your had enjoyed your overall experience with beach walkway and convenient to shops. We surely look forward to welcome you back for another great experience with us.Best regards Hotel Management

6/10 Okay

Kimberlee, Bainbridge Island

Travelled with partner
Just ok. Nothing great.
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Kimberlee Thank you for your feedback. We would like to apologise that we could meet your expectation and do hope that you will be back for a great experience with us.Kind regards Hotel Management

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from everybody at the hotel. The people were the stand out.
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia Oa Jaime We appreciate you taking out our time and sharing your experience with us. We are delighted to know that you had a lovely stay with wonderful service by everyone. We look forward to welcome you back for another wonderful experience with our team. Best regards Hotel Management

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful locating parking. The restaurant served excellent food.
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Larry Thank you for your feedback. We are glad to know that the staff were helpful in locating parking and excellent food experience at Salt restaurant. We look forward to welcome you back in the near future.Best regards Hotel Management

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Peter Thank you for your feedback us regrading your stay. We are delighted to know that you had a great experience with us and we surely look forward to welcome you back.Best regards Hotel Management

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was outstanding. And the staff were awesome
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora BevWe appreciate yo taking out you time and writing your feedback regarding you experience with us. We are delighted to read that you had enjoyed your stay with our awesome staff and outstanding view. We look forward to welcome you back.Best regards Hotel Management

8/10 Good

Suzanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy check in and they upgraded us to a sea view room very nice
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Suzanne Thank you for our feedback regarding your stay with us. We are delighted to know that you had enjoyed your stay with early check-in and upgraded to Deluxe room. We look forward to welcome you back.Best regards Hotel Management

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean and comfortable
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora John Thank you for sharing your experience with us. We are delighted to know that you had a lovely experience with great location, clean and comfortable stay. We look forward to welcome you back in the near future.Best regards Hotel Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend staying here
Very central and clean hotel
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Robert Thank you for taking out your time and writing to us regarding your stay. We are delighted to know that you had enjoyed your stay and being very central and clean. We look forward to welcome you back.Best regards Hotel Management

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy and easy to get around to other areas
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Tracey Thank you for your feedback regarding your stay with us. We are pleased to know that overall you had a good stay and hotel being very tidy and central. We look forward to welcome you back.Best regards Hotel Management

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location with easy walking to ocean front walkway, restaurants, museums, bike rental, post, and shopping. Do not expect a front ocean view room. The 1st floor restaurant/bar does have fantastic indoor/outdoor seating overlooking the Tasman Sea and surrounding area.
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Guy Thank you for sharing your feedback. We are delighted to know that you had enjoyed your overall stay with great location, easy to walkway, central to facilities and lovely view from the restaurant. Penthouse and family rooms booked will have front ocean view :) rest of the rooms are appointed sea view. We surely look forward to welcome you back.Best regards Hotel Management

10/10 Excellent

Krishneel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to walk around the shopping area.
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Krishneel Thank you for sharing your experience with us. We are delighted to know that you had an enjoyable stay with great location, easy walk around being central. We surely look forward to welcome you back.Best regards Hotel Management

6/10 Okay

Tania

Travelled with family
Liked: Amenities
Nice place to stay, convenient location. Only issue for us was easy and free parking - the carpark was full when we came back from being out. We didn't get told when we checked in where else to park, so wasn't until later when I waited and asked the receptionist where else I could park. It was slightly around the corner and not under cover like everyone else. Also understand that the staff park in where guests should be able too - which isn't a good look or experience!
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Tania Thank you for sharing your experience with us. Please allow us to express our sincerest apologies for the parking issue and staff not advising other parking options. Our parking is limited based on first come first serve as we do not reserve car park. However we are glad to know that you see us as a nice place to stay with convenient location. We hope you will give us a chance to better serve you in the near future.Kind regards Hotel Management

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the sea front. Fabulous weather this time
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Lyn Thank you for your feedback regarding your stay with us. We are delighted to read that you had a perfect stay with good sea front location and fabulous weather. We look forward to welcome you back.Best regards Hotel Management

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Patricia Thank you for your rating regarding your stay. We are glad to know that you had a good stay with us and we look forward to welcome you back.Best regards Hotel Management

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness
Overall stay was ok. Room was spacious and mostly clean. They had assigned us the incorrect room on arrival, which resulted in us waiting 45mins for a new room to be cleaned/made up. No offer of late checkout or much of an apology for the wait. Car parking very limited..only approx 20 spaces. Area is quite noisy with traffic but double glazing helped minimize
Stayed 1 night in Jan 2024
Response from Millennium Waterfront on 9 May 2024
Kia ora Melissa Thank you for sharing your experience with us. Please allow us to express our sincerest apologies for the inconvenience caused for waiting for the room and not apologizing. Once again we are very sorry and hope you will give a chance to better serve you in the near future.Kind regards Hotel Management

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Millennium Waterfront on 8 May 2024
Kia ora Racheal Thank you for rating us regarding your stay with us. We look forward to welcome you back in the near future.Best regards Hotel Management

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
1st class accommodation and good service… will definitely be back.
Stayed 2 nights in Jan 2024
Response from Millennium Waterfront on 8 May 2024
Kia ora Charles We greatly appreciate you taking out your time and giving your feedback regarding your stay. We are delighted to know that you had first class accommodation and good service. We surely look forward to welcoming you back in the near future.Best regards Hotel Management

6/10 Okay

KAREN

Travelled with group
Disliked: Cleanliness
BEAUTIFUL COASTAL WALKWAY
This hotel is situated in a very nice area. Our service in their restaurant took some time to clean our table. They said they had problems with the staff quitting. Our room was nice but we looked at coffee cups and they were not clean and had to order more. Their parking lot was full. They told us to park around the corner which charged a fee at a certain time. She said their parking would clear as restaurant guests can park there as well. She said she would call and we could come and move the car (inconvenient!). She never called and we had to move the car by 9am the following morning. Again their lot was full but we were lucky to find one last spot. It is beautiful with the coastal walkway across the street!
Stayed 2 nights in Dec 2023
Response from Millennium Waterfront on 8 May 2024
Kia ora Karen Thank you for sharing your feedback. Please allow me to express my sincerest apologies for the inconvenience caused with the service and the restaurant and the parking, however parking is limited at the hotel and it is first come first come basis with restaurant guest parking as well. We are sorry once again for the inconvenience caused. We hope that you will give us a chance to better serve you in the near future.Kind regards Hotel Management

8/10 Good

Ajith

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and central
Great welcome, smells of fresh pine tree in foyer for xmas bought back childhood memories, easy check in, rooms a great size, very convenient location.
Stayed 1 night in Dec 2023

6/10 Okay

Anushelin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Johan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I always book on Hotels.com but lately instead of upgrades as a gold member. I keep getting the accessible room. Which didn’t even have a shower curtain this trip. I stay here every two weeks for work and use to be looked after but lately it’s been very poor. Also I have had to ask for my $18 food credit to be added which it use to be just deducted. If it wasn't for its location I’d stay elsewhere.
Stayed 1 night in Dec 2023

8/10 Good

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were wonderful, the food was exquisite and reasonably priced. Cleanliness was not quite to the same high standard.
Stayed 1 night in Nov 2023

6/10 Okay

Rommie

None
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very easy to walk from the hotel to shops, waterfront and restaurants
Stayed 2 nights in Nov 2023

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with waterfront location - walking distance to shopping and boardwalk. Beautiful food and lovely staff. Thanks!
Stayed 3 nights in Nov 2023

10/10 Excellent

REBECCA

Stayed 1 night in Nov 2023

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2023

6/10 Okay

Karryn

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the views. The room was tidy and spacious. Great location. Friendly staff.
Stayed 1 night in Sep 2023