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Reviews of Imperial Narathiwat Hotel

4 out of 5
Imperial Narathiwat Hotel
260 Pichitbumrung Rd, Tambol Bang Nak, Amphur Muang, Narathiwat, Narathiwat

Reviews

6.2
Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 6 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 3 out of 20 reviews" "

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanveer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from INT on 12 Oct 2023
Dear Sir / Madam,Thank you for your valuable feedback. And hope to welcome you back again in the future. Hotel Manager

8/10 Good

Nik mohamed sukri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from INT on 17 Sept 2023
Dear Sir / Madam,Thank you for your valuable feedback. And hope to welcome you back again in the future. Hotel Manager

4/10 Poor

Vernon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We loved the beautiful trees and shrubs around the property. The pool was great too! The hotel was disappointing with how run down it has become. There were roaches in our room every night. The shower curtain was dirty and moldy. The tub is cracked and needs replaced. The hotel needs fixed up and made beautiful again.
Response from INT on 17 Jan 2023
Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Hotel Manager

8/10 Good

Zainai

Stayed 1 night in Sep 2022
Response from INT on 18 Oct 2022
Thank you for the review.

2/10 Terrible

Pulendran

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
COLD COCKROACHES BEFORE BREAKFAST
Horible ! Continues Cockroaches coming out of bathroom. No hot water. Bath tub rusted. Carpet floor wet and smelly. No kettle for boiling water. No coffee or tea provided in room..
Stayed 2 nights in Jan 2020
Response from Hotel Mananger on 17 Jan 2020
Dear Sir / Madam, Thank you for your value feedback and we are apologize for this inconvenience, we will improving our services. Hotel Manager

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
About the only game in town, a bit worn out hotel, but best option in city.
Stayed 3 nights in Aug 2019
Response from Hotel Manager on 20 Aug 2019
Dear Sir / Madam, Thank you for your feedback, we do appreciated your comments for improving in the future. Hotel Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
old room,
Stayed 1 night in Dec 2018

8/10 Good

Mohd Razaki, Terengganu Malaysia

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

2/10 Terrible

Dennis, Mill Creek WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Outdated hotel, in need of significant upgrades. Needs new carpets, new linens, new towels and improved amenities. All mechanical and HVAC systems need to be replaced. No hot water in shower, sporadic A/C system reliability. Old TV with very limited channel access. Consider at tent instead.
Stayed 1 night in Oct 2017

4/10 Poor

James, Chiang Rai

Disliked: Property conditions & facilities, room comfort
An old hotel much in need of an upgrade.
The sockets didn't work, the TV didn't work, the kettle didn't work. Took 30 minutes to fix these problems. TV chanels very limited. Impossible to have a hot shower due to low water pressure. The water pressure was only sufficient when you switched to very cold! The breakfast buffet was terrible. Poor selection. Had breakfast at 9am and very little left. Complained but nothing happened.
Stayed 1 night in Jun 2017

6/10 Okay

Dylan

Liked: Staff & service
Moderate hotel
The hotel was moderate. The condition is old, with stains in bathroom. The staff were friendly but the condition of the property can be improved.

6/10 Okay

Nazir, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Clean Hotel close to heart of main town
Stayed in the hotel for 4 days. Check in and Check out was a breeze. Room and toilet was clean .. but water was initially brown. However after letting the tap and shower run , water colour eventually cleared. Believe it was due to lack of use. TV and Wifi was dissapointment. TV was CRT and only had Thai and Malaysian free to air channels. Room Service was good. Breakfast Buffet was satisfactory. Overall if you are looking for a nice and decent hotel to stay in.. this is it .. Finally, staff are pleasant but difficulty in communicating in English. Will be a plus if you can speak Malay, which I could.

6/10 Okay

Aiyub

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019
Response from Hotel Manager on 18 Oct 2019
Dear Sir / Madam, Thank you for staying with us, and appreciated your value feedback. Hotel Manager

8/10 Good

Preecha

Liked: Staff & service, room comfort
ห้องมีกลิ่นอับ เพราะปูพรม
Stayed 1 night in Sep 2019
Response from Hotel Manager on 20 Sept 2019
Dear Sir / Madam, Thank you for your value feedback, we do appreciated for our future encouragement and improving . Hotel Manager

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hotel comodo para unas noches
El hotel muy bien y limpio. Fue muy facil de coger el shuttle al aeropuerto por la mañana
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

PONGSAK, กรุงเทพฯ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
กลางเมือง
สะดวก สะอาด สงบ

2/10 Terrible

Tar bbkan, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
การบริการที่ยอดแย่ที่สุด ในการเดินทางในรอบ 8ปี
การเดินทางที่แย่ที่สุดเพราะการพุดจาของพนักงานตอนรับแย่มาก ใช้คำพุดจาดูถุกลุกค้าที่เปนเพศที่สาม บอกตามตรง บริการไม่ผ่าน....ให้คะแนน 0

6/10 Okay

Mindo

Liked: Staff & service
standard hotel
Staffs are friendly. The hotel is 15 years old so don't expect too much as some facilities need renovation. Bangnara is a Halal restaurant. Breakfast is ok. I stay in standard room without free WiFi and no in room complimentary coffee. Nice city view from room.