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Reviews of il Palazzo Rooms & Suites Guest House

4 out of 5
il Palazzo Rooms & Suites Guest House
Zygomala & Farmakopoulou, Nafplio, Peloponnese

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 84 reviews" "
Rating 8 - Good. 26 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 1 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host, amazing view from terrace!
Our stay at Nafplio has been amazing many thanks to the hospitality of Marie, our host! She has been super helpful with our questions. We also appreciate the complimentary coffee, juice and cereal bars. We got the Suite and it was worth every money; the view from the balcony is superb - having coffee with the view of the sea and the old town is definitely not a bad start to the day!
Stayed 7 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms with fantastic views from the suite we were in. Great facilities and price of room. Highly recommend. Breakfast very good. The person who helped us during our stay was very friendly and helpful.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from "Il Palazzo" Rooms & Suites on 20 Aug 2019
Thank you!

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from "Il Palazzo" Rooms & Suites on 24 May 2019
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from "Il Palazzo" Rooms & Suites on 13 May 2019
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place
Great place. We didn’t get the suite we booked, we were given a room instead but as we liked the room was not an issue.
Stayed 1 night in Sep 2018
Response from "Il Palazzo" Rooms & Suites on 25 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, quiet place in Nafplio
The customer service was incredible. The rooms were very comfortable with great style. We loved staying here!
Stayed 3 nights in Jul 2018
Response from "Il Palazzo" Rooms&Suites on 8 Aug 2018
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Maria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very nice modern rooms.
Stayed 1 night in May 2018
Response from "Il Palazzo" Rooms & Suites on 14 June 2018
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to actions. It is very well located. The rooms are clean and the staff are friendly
Stayed 1 night in Sep 2017
Response from Il Palazzo on 8 Sept 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm and great location
Great place! Will consider it on our next stay! Great staff and location!
Response from General Manager on 25 Sept 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Costa-Vicky, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply outstanding!!! Exquisite and classy!
We enjoyed our stay at the Palazzo very much. We stayed at one of the suites and found everything to be perfect. Staff was friendly and very accommodating to all our requests. The room was spotless, as were the communal areas and the balcony. An overall excellent experience. Many thanks and we'll definitely be looking forward to our next visit.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Gunnar, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy, well looked-after place with great location
Lovely place - the owner obviously pays attention to detail. The only thing that wasn't perfect was that the drainage of the bath tub was a bit stuck. Other than that: great location, friendly staff, all very tidy and with taste. Breakfast is indeed just a coffee and cookies, but officially there's no breakfast at all, so that's upside. Plus, can easily have breakfast in one of the many restaurants and cafes around.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Tricia & Tony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable & central place to stay
Beautifully restored building with lovely contemporary touches. Our room was cool & spacious with a modern bathroom with jacuzzi and a small balcony with views over the town to the sea and the mountains. No breakfast but guests are offered a tray with coffee of your choice plus juice, cake and biscuits each morning. There is also a fridge in the room with mini-bar items and room to store water, yoghurt etc.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to downtown and waterfront
Excellent hotel. It was clean and the rooms were very comfortable. It was close to the downtown and walking distance to everything you'd need. The staff were helpful and always willing to do their best to answer questions and accommodate. Highly recommended!
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed for a weekend. Hotel staff came across as brash. This impacted on the quality of the stay. With so many other options in Nafplio, we are unlikely to stay here again. Otherwise room was clean and comfortable.
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

jared, Charleston, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVED this hotel!!!
This town is lovely, and this hotel is perfect. It is an AMAZING price and was just perfect. The staff was helpful. They made us cappuccino in the morning for free and were very helpful the whole stay.
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Patricia, Seminole, FL, USA

Liked: Cleanliness, property conditions & facilities
Affordable Choice
We had two nights in this location. I would say it was nice and I would stay again for the great price. However, it had no qualities that I would rate as outstanding. The owners, who were on site at times were very pleasant and helpful. The room was on the larger side and very clean. The hotel looks as if they tried to rehab it but needed to do it on a budget to make it all work. While traveling in Greece, I found most hotels included a nice breakfast. At this hotel you got ONE cup of coffee and a cake or biscuit. If you wanted additional coffee, it was available for purchase. At first I was concerned about the location because it seemed to be in an section where many of the hotels were in need of much repair or rehab and the area did appear to be a bit "shabby" but it was ultimately fine. The busier area of Nafplio was within walking distance which made it convenient for shopping and dining. Parking was readily available in a parking lot down the street with a short walk to the property. So, in summary not lavish, quaint or unique, but affordable and comfortable.
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

jeannie, holualoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Great location, beautiful and comfortable rooms, right in the heart of the village, yet quiet corner. The owners were so friendly and helpful. Loved our stay.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Valerie, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! Close to center of town.
I would definitly stay at this hotel again... It is modern and clean. The hotel staff were extremely nice and helpful regarding great taverns to eat where the locals go. The room was comfortable with great AC, and the bed was a complete Queen, (not (2) twins pushed together like most European hotels. I highly recommend this hotel if you are going to Nafplio.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Tony, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in FANTASTIC location.
Beautiful hotel with extremely friendly staff. They went out of their way to accommodate any request we had. As is most of Greece, they were also very kid friendly and made our daughter feel right at home. The rooms were very clean and comfortable and the hotel is in a premium location close to restaurants, shopping, main square, and lots of cafés. We would return again and would definitely recommend this hotel to family and friends traveling to Nafplio.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Michael, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Nafplio
Very good place, convenient location, great rooms, good staff.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

David, California

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice B and B/ guest house. Not a hotel
Nice place. Great town. Great view from the terrace. But this is not a hotel. The staff leaves as soon as you check in. Breakfast is coffee and a cookie.

10/10 Excellent

Lisa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il Palazzo
Lovely hotel in a great location. Very friendly staff.
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mike Sullivan, Austin tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicely restored building, very helpful staff
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

John, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a jewel of a hotel!
What a jewel! Excellent location, clean, safe, comfortable! Going back again next summer! Great job!
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel
I really enjoyed this hotel. It's small, but the staff was wonderful and it was a perfect atmospheric hotel for Nafplion. It's at an elevation, and you have to get to it by a lot of steps, but the waterfront is so close and the old castle is up on the mountain behind you!
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Michael, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nafphlio's gem - il Palazzo
Image relaxing and resting in a charming inn with only 6 rooms ideally situated in a quaint seaside town with a delightful staff in Greece can be a reality if you stay at il Palazzo. The inn truly is a gem with a modern and whimsical feel that is walking distance to all the sites, shops and restaurants. Best of all, Mary will greet you with enthusiasm like an old friend assisting you to make sure your visit to Nefphlio and the surrounding region with many historic ruins is exciting and memorable. We wished we could have stayed a few more days beyond the 3 days we enjoyed, especially the "feel like home" vibe and places such as Kypos and 360 wine bar!
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Mary, Reading UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
A stylishly refurbished old building in the heart of Nafplio old town. Rooms and shower rooms were modern, clean and well equipped. Parking very nearby which is a bonus in old town and we could drive to door to unload cases. Free breakfsast included a good range of home cooked bread, pastries and cakes. Easy walking distance to all old town with its many shops and tavernas. Owners were very friendly and helpful in planning our journeys and phoning to find opening times of archaeological sites. Corinth, Mycenae and Epidauros are within easy driving distance.
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

EVANGELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετικο!!
Εξαιρετικο δωματιο, αψογο service, ευκολη τοποθεσια με ευκολη προσβαση σε parking, τέλεια θέα!!!! Ανυπομονω να ξαναπάω!!
Stayed 3 nights in Oct 2022

10/10 Excellent

EVANGELIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il palazzo Ναυπλιο
Ομορφο δωματιο, άνετο, ευρυχωρο, καθαρο. Φιλοξενοι ανθρωποι, ησυχη τοποθεσία, ευκολο πάρκινγκ. Θα ξαναπάω σιγουρα!!!
Stayed 2 nights in Jun 2022

10/10 Excellent

I G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable. Nos hôtes étaient très sympa, la maison est très propre, la chambre est top ! Penser à transmettre votre heure d'arrivée pour être accueilli. Il n'y a pas quelqu'un sur place en permanence.
Stayed 2 nights in Aug 2021

10/10 Excellent

Φώτης

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Απροβλημάτιστη διαμονή
Το ξενοδοχείο βρίσκεται σε εξαιρετικό σημείο στην παλαιά πόλη του Ναυπλίου. Το δωμάτιο και όλοι οι κοινόχρηστοι χώροι ήταν εξαιρετικά καθαροί και με ησυχία, το δωμάτιο άνετο, το κρεβάτι ιδανικό και το μπάνιο απίθανο.
Stayed 1 night in Aug 2019
Response from "Il Palazzo" Rooms & Suites on 31 Aug 2019
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tor Arne, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
A very nice and spacious room in the center of Nafplio.
Stayed 1 night in Jul 2019
Response from "Il Palazzo" Rooms & Suites on 4 July 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alexandre, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un séjour romantique à Nauplie
Très bon établissement avec un personnel très aimable et disponible qui nous ont offert le petit déjeuner (cafe et gâteaux). Le lieu est romantique et irréprochable en terme de propreté. L unique inconvénient (mais qui doit s'appliquer également aux autres hôtels de la ville) est la proximité du parking car nous nous sommes garés près du port et nous avons dû marcher près de un km avec nos bagages. Nous recommandons cet hôtel.
Stayed 1 night in Aug 2018
Response from "Il Palazzo"Rooms&Suites on 2 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On y revient chaque année !
Séjour annuel dans la suite avec terrasse de ce beau petit palazzo
Stayed 3 nights in Aug 2018
Response from Il Palazzo on 12 Aug 2018
Thanks for staying with us!See you next year!

10/10 Excellent

lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très jolie suite et agréable séjour
Un excellent séjour à l hôtel. La chambre est sublime et très très propre. Nous avons beaucoup apprécié la baignoire à bulle présente dans notré suite ainsi que la décoration et l'espace dans la chambre. C'est un bel établissement. Le petit point négatif réside dans le fait que nous devions avoir un balcon au vue de la réservation faite et que finalement nous n'en avions pas. La chambre était cependant très jolie avec ces 5 fenêtres et sa jolie vue sur Nauplie. Nous ne pouvons pas juger le petit déjeuner car nous ne l'avons pas pris (souhaitant partir tôt). Notre hôte était très agréable, disponible et souriantes. Un très agréable séjour d'une nuit. Nous recommandons sans hésiter cet hôtel.
Response from "Il Palazzo" on 14 May 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit zuvorkommendem Personal
Das Zimmer war relativ gross und schön eingerichtet. Das Personal war sehr freundlich und zuvorkommend. Obwohl wir kein Frühstück gebucht hatte, wurde uns am Morgen, Kaffe, Saft und ein kleiner Snack angeboten. Die spontane Verlängerung um eine Nacht war absolut kein Problem.
Stayed 1 night in Jun 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

valentina, Lucca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendida accoglienza, camera comodissima
Una scelta ideale per visitare Nafplio. Splendida accoglienza professionale e al contempo familiare di Maria. Silenzio, pulizia e comodità in camera, più grande della media degli hotel. Ci si sente come a casa senza rinunciare alla propria privacy. Noi ci siamo stati solo una notte ma torneremmo subito. A due minuti a piedi dai ristorantini e negozietti del centro.
Stayed 1 night in Jun 2017
Response from Il Palazzo on 10 July 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Reisender, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
Kleines, familiäres Hotel in Altstadt von Nafplio
Kleines, familiäres ruhig gelegenes Hotel in der Altstadt von Nafplio in liebevoll restauriertem historischen Gebäude.
Response from "IL PALAZZO" on 14 May 2017
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in posizione centralissima. Stanza pulita e ben curata in ogni dettaglio. Personale gentile e preparato a rispondere ad ogni richiesta, merito particolare a Sofia, sempre sorridente e gentile. Ci torneremo sicuramente.
Response from General Manager on 3 Dec 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le petit déjeuner était frugal et uniquement sucre
Response from General Manager on 20 Oct 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

EMMANOUELA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Φιλόξενο και εξυπηρετικό προσωπικό ξενοδοχείου
Ήταν όλα υπέροχα! Μείναμε δύο ημέρες και μας άρεσε πολύ! Το υδρομασάζ μας ξετρέλανε! Το βασικότερο ήταν οτι το προσωπικό ήταν πολύ πολύ εξυπηρετικό και φιλόξενο και μας έκανε να αισθανθούμε σαν να ήμασταν στο σπίτι μας. Το πρωινό που μας σέρβιραν ήταν πλούσιο. Τέλεια εμπειρία!
Response from General Manager on 8 Oct 2016
Σας ευχαριστούμε που διαμείνατε σε εμάς. Εργαζόμαστε σκληρά, ώστε να παραμένουν ικανοποιημένοι οι πελάτες μας, και εκτιμούμε πολύ τα σχόλιά σας!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Silvia, Cuneo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastico!
L'hotel è curatissimo, la stanza (camera matrimoniale standard) è molto ampia, ben arredata e pulita. Le ragazze sono veramente gentili e disponibili, i prezzi del frigo bar sono bassissimi e i prodotti bagno buoni. A colazione vengono serviti caffè, biscotti, succo di frutta e torta. E' in pieno centro ma c'è parcheggio. Assolutamente consigliato!
Response from "Il Palazzo" Rooms & Suites on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Konstantinos, Αμαρυνθος

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Συγχαρητήρια
Άψογη εξυπηρέτηση κ στην ρεσεψιόν η Σοφια ήταν απλα εξαιρετική Συγχαρητήρια
Response from General Manager on 29 Aug 2016
Ευχαριστούμε που μείνατε σε εμάς.Δουλεύουμε σκληρά για να κάνουμε τους επισκέπτες μας χαρούμενους και εκτιμούμε τα σχόλιά σας !

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres belle chambre, bon Emplacement. Petit dej decevant pour le prix de la chambre. Acceuil sympathique
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anbefales!
Et meget hyggelig guest house i den hyggelige delen av gamlebyen. Flott takterrasse med utsikt over byen og havet. Vennlig betjening som bl.a. serverte frokost på rommet hver morgen. Kan anbefales!
Response from General Manager on 29 Aug 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!