Executive Suite, 1 King Bed
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Reviews of Presidential Motel

3.5 out of 5
Presidential Motel
152 Jubilee Hwy West, Mount Gambier, SA

Reviews

8.2

Very good

Rating 10 - Excellent. 299 out of 783 reviews" "
Rating 8 - Good. 284 out of 783 reviews" "
Rating 6 - Okay. 137 out of 783 reviews" "
Rating 4 - Poor. 48 out of 783 reviews" "
Rating 2 - Terrible. 15 out of 783 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wayne, West Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and had ample parking. The walk into town is about 1km but did us good after a long drive.
Stayed 1 night in Apr 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Mar 2024

10/10 Excellent

Kritika

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice
Stayed 1 night in Feb 2024

10/10 Excellent

Alyssia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. The room was bigger than we thought and it was so close to everything.
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and big room and bed.
Stayed 1 night in Jan 2024

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great just a pity the restaurant was closed, would have been good to know before hand
Stayed 1 night in Jan 2024

10/10 Excellent

Marysol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated, very comfy.
Stayed 1 night in Jan 2024

10/10 Excellent

Dharmeindre Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Phil

Stayed 1 night in Jan 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Will be back.
Stayed 3 nights in Jan 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never in my life have I stayed in accommodation as filthy as this place! The shower was filthy with thick white smears all over the glass and mold along the tracks and in the drain. There was long black hair all through the bathroom and there was fecal matter on the wall next to the toilet. We didn’t notice this until we returned after midnight from the even we were attending with the hopes of having a shower before bed but after seeing the state of the bathroom I couldn’t bring myself to use it. We had housekeeping knock on the door at 9am when we were checking out at 10am. The bedside lamps didn’t work above either bed, there was no toilet brush nor any washing up liquid to wash out mugs before we could use them again which begs the question how many people use them and just rinse and dry them and put them back in the cupboard? When I checked out and spoke to ‘the manager’ he refused to acknowledge there was a problem with the room even after we went back with him and showed him. His attitude was disgusting! Don’t book here, spend your money at a place where they actually care about your stay and aren’t going to be shut down by the health department in the near future!

8/10 Good

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were great. Beds very comfy. Beautiful bathroom. Room was spacious and welcoming. Close to town for shopping and sightseeing. Only thing is walls felt very thin. We could hear the neighbours tv.
Stayed 3 nights in Dec 2023

10/10 Excellent

vera

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were very large, comfortable bed, very clean bedding
Stayed 1 night in Jan 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room matched the pictures and was lovely. The Smart TV's in the main bedroom and second bedroom where of great use and very much appreciated. The shower was pretty lackluster and changed temperature on it's own frequently, and had very little pressure. Didn't talk to the concierge much because he wasn't all that friendly or welcoming when we arrived. Didn't bother going across to the restaurant due to this initial interaction, so can't comment on the food. It should be noted there is no pool onsite, despite conflicting reports online. Overall a nice play to stay on the way to somewhere else, but I wouldn't consider this your ultimate destination or home base for a long stay.

6/10 Okay

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Neat enough
The front desk guy was very pleasant. The room was huge, modern and clean. A couple of major issues though. The tv is in the lounge area and not watchable from bed, whilst on holidays who is watching tv on the couch? So it needs a tv for the bedroom also. And the pillows were like sleeping on logs. The hardest pillows ever.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ross

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value compared with other properties we’ve stayed at in Mt Gambier at the same price point. Modern rooms and bathrooms. Didn’t get a chance to dine there but the menu looked great
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
Happy to stay again
Good place to stay, value
Stayed 1 night in Jan 2024

8/10 Good

Mirren

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Comfortable beds, modern bathroom and very clean. The only downside was the kids room had no windows or AC. Good enough for a one night stop for the price.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, reasonably priced, new facilities
Stayed 2 nights in Jan 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Very spacious room however was quite dated, no microwave or toaster, not much character.
Stayed 1 night in Jan 2024

6/10 Okay

Sonia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was dirty. Staff member at the front desk was not friendly and tried to charge me again for a room that I had already paid for.
Stayed 1 night in Jan 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The kitchen was closed without prior advice and we were not told that we needed to order our breakfast the night before
Stayed 1 night in Jan 2024

6/10 Okay

Holly

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Very clean and convenient.
Stayed 1 night in Jan 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the essentials - clean, quiet, spacious, affordable. Needs charging facilities.
Stayed 1 night in Dec 2023

6/10 Okay

Yi

Travelled with family
Our room was close to the main road and main car park so it gets quite noisy Very basic amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities
I love staying here as the rooms are newly renovated. You can tell it’s under new ownership. No staff on Sunday to do room service and found food under the lounge. The towels are a white grey colour.
Stayed 3 nights in Dec 2023

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms and a good gym
Stayed 1 night in Dec 2023
Response from Presidential on 5 Dec 2023
we are glad you enjoyed our stay with us.safe travelskind regardsThe Presidential

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Motel has been consistent in the food options and customer service I always stay at this Motel
Stayed 2 nights in Nov 2023
Response from Presidential on 22 Nov 2023
Thank you George for your positive feedback.We wish you safe travelsregardsReservations

8/10 Good

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good facilities, it was just an overnight stop over
Stayed 1 night in Nov 2023
Response from Presidential on 12 Nov 2023
Thank you for your feedback Ian. We hope you will consider us again on your next trip to Mount Gambier.We wish you safe travels

10/10 Excellent

Haylie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family room and it was perfect for our purposes. The rooms were very clean and spacious, with two double beds and a single. The beds were super comfortable and a clean and modern bathroom. The staff were very accommodating. This was way better than I expected for such a reasonable price and will definitely stay there again.
Stayed 1 night in Nov 2023
Response from Presidential on 15 Nov 2023
Thank you for your lovely feedback. We are so pleased you enjoyed your stay.We hope to welcome you back again soon.Safe Travelskind regardsReservations

10/10 Excellent

Ashlea

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling for work with a young baby and the staff were considerate and moved us to a room that was further away from the road without us asking. They also didn't hesitate to help when we realised we'd forgot toothpaste and happily accommodated us. The meals offered in the restaurant were also fantastic! They were much better than I expected for a motel restaurant and very good value for money. I wouldn't stay anywhere else in Mt Gambier! Highly recommend
Stayed 1 night in Nov 2023
Response from Presidential on 12 Nov 2023
Thank you Ashlea for your lovely feedback We are so glad you enjoyed your stay with us.We look forward to welcoming you back again soon.We wish you safe travelskind regardsReservations

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
being talked into a more expensive room, the light fuses blew, very poor and slow internet for streaming.
Stayed 3 nights in Nov 2023
Response from Presidential on 8 Nov 2023
Good Morning Davidwe apologize your stay wasn't up to expectation. We did have the lights fixed as soon as it was reported and even sent over a complementary bottle of wine for the inconvenience of the lights and slow internet.We wish you safe travels in the future

4/10 Poor

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed sheets had blood marks on them The fridge did not sill
Stayed 3 nights in Oct 2023
Response from Presidential on 31 Oct 2023
Good EveningWe do apologize that your stay with us was not up to standard. If you had reported any problems with your room we would of moved rooms at no extra cost.We wish you safe travels

2/10 Terrible

Glyn

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I was in a room down the very back of the property and had some issues getting wifi. I rang the front desk and asked if it was possible to move to a room with better internet access, I was advised that I could but I would be charged for two rooms for the night instead of 1! I had literally been in the room 20 minutes. Rooms also not as pictured or anywhere near it. Really disappointing experience, I have never wrote a online review before so this experience must have been bad..
Response from Presidential on 31 Oct 2023
Good AfternoonWe do apologise that your experience with us was not up to standard. We had no other guests complain on that night that they were having trouble with the wifi. Normally we will move gusts free of charge if there are problems with the room. I do apologise the wrong information was given too.We wish you safe travels for the future.

8/10 Good

Caroline

Stayed 2 nights in Oct 2023
Response from Presidential on 31 Oct 2023
Thank you for your feedback. We are so glad you enjoyed your stay with us.We wish you safe travels

10/10 Excellent

Gurwinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Presidential on 29 Oct 2023
Thank you for your feedback. We are so glad you enjoyed your stay with us.We wish you safe travels and look forward to welcoming you back again soon.kind regardsReservations.

10/10 Excellent

kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and clean and bed very comfortable
Stayed 1 night in Oct 2023
Response from Presidential on 27 Oct 2023
Thank youWe wish you safe travels

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All fine. Big rooms. Out of the way but good for quick exit to points north in the morning. Pillows a bit hard!
Stayed 1 night in Oct 2023
Response from Presidential on 18 Oct 2023
Thank you for your feedbackwe wish you safe travels

4/10 Poor

Fred

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Did not live up to expectations. Needs a drastic upgrade. Your receptionist was good , but I have seen so many much much better than her. I would not stay at your establishment ever again.
Stayed 1 night in Sep 2023
Response from Presidential on 18 Oct 2023
we wish you safe travels

6/10 Okay

Rogelio

Stayed 1 night in Sep 2023
Response from Presidential on 31 Oct 2023
Thank you for your feedback.We wish you safe travels

6/10 Okay

Karen

Travelled with partner
Liked: Amenities
Stayed 1 night in Oct 2023
Response from Presidential on 18 Oct 2023
Thank you for your feedbackwe wish toy safe travels

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2023
Response from Presidential on 18 Oct 2023
Thank you for your feedbackwe wish toy safe travels

6/10 Okay

Ken

Big and awkward-out dated only one entrance to property
Stayed 1 night in Sep 2023
Response from Presidential on 18 Oct 2023
Thank you for your feedbackwe wish toy safe travels

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well this was a surprise!! The hotel has just been renovated and what delight. Large comfortable rooms, huge TV and bed and pillows , so restful. Even though we were on the highway, the hotel is set back and you don’t hear a thing. Definitely stay here again.
Stayed 1 night in Sep 2023
Response from Presidential on 7 Oct 2023
Hi DonnaThank you for your beautiful feedback.We are so glad you enjoyed your stay.We hope to see you againWe wish you safe travels :)

6/10 Okay

Douglas P

Stayed 1 night in Sep 2023
Response from Presidential on 7 Oct 2023
Thank you for your feedbackWe wish you safe travels