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Reviews of Les Manoirs - RVMT

3.5 out of 5
Les Manoirs - RVMT
100 Chemin des Quatres Sommets, Mont-Tremblant, QC

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 40 reviews" "
Rating 8 - Good. 14 out of 40 reviews" "
Rating 6 - Okay. 9 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

william

Liked: Cleanliness, property conditions & facilities
Not enough toilet paper
Stayed 3 nights in Mar 2024
Response from Leena on 18 Mar 2024
William, Thank you for your feedback We supply only a starter amount of consumable products. We are sorry if this fell short of your expectations. We hope we have the opportunity to host you again.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We have been here a couple of times now and will be back again. Really nice place. Only thing that would be nice is if Les Manoirs had a hot tub that could be used in the winter.
Stayed 3 nights in Feb 2024
Response from Leena on 22 Feb 2024
John, Thank you for your loyalty and feedback. We're delighted to hear you've enjoyed your stays with us and plan to return. We'll consider your suggestion about the hot tub for winter. Looking forward to welcoming you back!

6/10 Okay

Yuelin

Stayed 2 nights in Dec 2023
Response from RVMT on 29 Dec 2023
Yuelin, it is our goal to provide 10/10 service and accommodations, so we are sorry that we did not meet your expectations or our! We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great condo, with all the supplies of a hotel. It was clean and very comfortable. Easy 15 min walk to the Mont Tremblant resort, and the bike path is accessible from within the parking lot. Not the best view in our condo, but given it is at ground level, it provides easy access, without a bunch of stairs as is the case for some of the other condos.
Stayed 4 nights in Nov 2023
Response from RVMT on 13 Nov 2023
Charles, Thank you so much for letting our future guests know what they can expect! We hope you had a fabulous visit in Mont Tremblant and the surrounding area and got to see some amazing views up close!

6/10 Okay

RENA

Stayed 2 nights in Oct 2023
Response from RVMT on 10 Oct 2023
Thank you for sharing your rating of your recent stay with us Rena! We are always striving to improve and offer our best services. We would love to receive some additional feedback from you in order to get a better understanding of what could have been improved so that we can continue making progress!

10/10 Excellent

Karolyne

Stayed 2 nights in Sep 2023
Response from RVMT on 7 Sept 2023
Thank you for your 10/10 review of your recent stay with us Karolyne! We are so glad to hear that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Management Team on 5 Sept 2023
What a wonderful review, Victoria, thank you so much for taking the time to let us know that your most recent stay exceeded your expectations. We're truly so pleased to hear this and we certainly hope that you'll stay with us again soon!

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property! Came fully equipped, had everything we needed!
Stayed 5 nights in Aug 2023
Response from Management Team on 27 Aug 2023
Thank you so much, Deborah, we're so happy to hear that everything exceeded your expectations and we hope you'll return to stay with us again soon!

8/10 Good

Jeff

Liked: Cleanliness
Generally good- couple things to be improved - Bed is pretty hard - No cushions on outdoor furniture - No instructions on how to enter pool - No where to use key card. However the place is super quiet, Convienient and good getaway .
Stayed 2 nights in Jul 2023
Response from RVMT on 2 Aug 2023
Thank you for sharing your review of your recent stay with us at Les Manoirs, Jeff! We appreciate your feedback and will definitely take time to reflect on your mentions to ensure that future experiences are more enjoyable!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Happy with the stay just needed updates.
The stay was good only a few issues I had. There was no paperwork on how or what TV channels were available to use. The bathroom door was sticking to the floor like it was not leveled properly. Not enough of the right cooking utensils to use. The walk way to the front door was never properly shoveled. One of the single beds was being held up by wood blocks. The dresser drawers on most of the bedroom furniture were sticking and old.
Stayed 5 nights in Mar 2023
Response from Tremblant Sunstar on 24 Mar 2023
Thanking you Sylvester for sharing your review with us at our accommodations, during your visit to Mont Tremblant! We always appreciate guest feedback and are sorry to learn we did not meet all your expectations but are glad your overall stay was enjoyable. Communication is very important to us, and we always encourage an open dialogue to ensure that your stay with us feels like a home away from home! Please know that we did our best to adjust the bed for your expected stay, With a direct check in and check out one right after the other, we remedied the bed as safely and securely as possible to ensure that your stay was as seamless as possible, until the bed replacement is delivered. Our aim is always to be as transparent as possible with respect to our listings and we would love to welcome the opportunity to work with you on a more personal level to ensure that we can help you find the perfect fit for your next stay!

6/10 Okay

Karen

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
There was plenty of common space for two couples. The heat worked great and the entry way allowed for the cold to be nicely shut away from the common area.
Stayed 3 nights in Jan 2023
Response from Management Team on 22 Jan 2023
Thank you for your review! We are happy to see you enjoyed your stay overall and managed to stay cozy and warm! Please do come back soon so we can aim to give you that 5 star experience all of our guests deserve.

8/10 Good

Safia

Travelled with family
Liked: Cleanliness
It was good clean place. But due to strom and power outage we had inconvenience.
Stayed 2 nights in May 2022
Response from Management Team on 27 May 2022
Thank you for your feedback Safia. We are glad you were able to enjoy your stay despite the inconvenience of the storm. We look forward to welcoming you back again.

4/10 Poor

guy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property getting old without any refresh. The kitchen was extremely dirty.
Stayed 3 nights in Dec 2021
Response from TS on 30 Dec 2021
Thank you for taking the time to share your experience with us Guy! Had we known more about this during your stay we would have been able to address this promptly. We welcome the opportunity to host you in the future so we can make it up to you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021
Response from Management Team on 30 Oct 2021
Thank you! We are glad you enjoyed your stay with us.

2/10 Terrible

Vincenzo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The experience started with the door to the entrance closet, falling and hitting my girlfriend. The bathroom was not very clean, no water pressure in shower and the bathtub did not drain. You were standing in 3 inches of water, while taking a shower. I advised the front desk about these issues, upon check out. I requested a phone call from a manager, so I could discuss. I have not received a call as of yet. I have stayed on their properties before, I will not in the future.
Stayed 2 nights in Aug 2021
Response from Tremblant Sunstar on 31 Aug 2021
Thank you for taking the time to share your experience with us Vincenzo. We are very sorry to hear that we did not meet your expectations, and had we known more about your concerns during your stay we would have been able to address these promptly to ensure that your overall stay be enjoyable. We trust that in the future we are able to have the opportunity to host you again.

8/10 Good

Catherine, Candiac, QC

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the village while providing peace and tranquility. No A/C, but the property was comfortable for the time of year we went. Clean, but definitely showing signs of age. The pool was a great bonus.
Stayed 3 nights in Aug 2020
Response from Management Team on 1 Sept 2020
Thank you Catherine for choosing Tremblant Sunstar and sharing your comments. We hope to have the opportunity to welcome you again on your next trip to Tremblant. Kind regards

2/10 Terrible

Starnino

Travelled with family
Disliked: Cleanliness, room comfort
Chateau Beauvallon
I did not like les manoirs at all smelly old dingy.. Annie from the hotel Chateau Beauvallon was a great help she found me a 3 bedroom room in the hotel which i paid extra but i was really happy ...Service was excellent..
Stayed 4 nights in Aug 2020
Response from Management Team on 31 Aug 2020
Thank you Starnino for sharing your comments. We are sorry that the Manoirs did not meet your expecations. We are really happy to read that you were able have another unit and enjoy the rest of your stay. Kind regards

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Not worth what we paid however close to town
The ceiling fans had dust so we didn't turn them on. The oven was not cleaned properly because when we added our food, it started to burn and the smoke alarm went off. I had an email saying the 4 tide pods will be given but nothing was there and when we called to ask for it we were told that it was something we had to bring on our own. Only advance of this property is, it is very close to town so 10 min walk.
Stayed 4 nights in Aug 2020
Response from Management Team on 18 Aug 2020
Good day I am sorry your stay did not meet your expectations. The 4 tide pods should of been in the unit. I would really appreciate if you can contact Annie Grimes so we can discuss your stay . Since the comment is anonymous I am unable to check which unit you were in. Kind regards

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little family fun in the snow
We couldn’t have had a better experience. This condo had everything we needed as well as some board games to help pass time when the weather wasn’t so pleasant. Each room was comfortable and spacious. Only minor thing is a few outlets need replacing but otherwise it was a perfect time. The condo is in a good location with shuttle service and is quiet. We will be back again
Stayed 2 nights in Feb 2019
Response from Melina on 5 Mar 2019
We are glad to learn that you enjoyed your stay with us! Thank you for taking the time to write your review and we are already looking forward for your next visit!

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East Coast has good skiing
Great area, great condo, very good skiing for the East Coast. If you live on the West Coast this is worth the travel East

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice area, nice views, multiple heated pools avail
nice clean heared pools, big trees, shades available, nice views

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
No information was provided about the check in details. There is no reception at this resort and no one was there nor was there any signage about how to check in. We lost 2 hours trying to check in. Once we found out we had to check in at another resort, I had missed a tee time for 3 people at a lost cost of over $450.00. The resort had no view and poor furnishings. The pool was staffed with young kids who had no idea about the resort and the weird check in arrangements. The resort blamed Expedia for not providing the check in details

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the condo was nice and clean. We feel like at home. my kids enjoy the deers walking near by ! It is very quiet. The frequent shuttles makes it very easy to access the ski slopes. We loved it.

6/10 Okay

Tracy L, Ottawa

Liked: Cleanliness, staff & service, room comfort
A little cramped at Tremblant
While the surroundings are beautiful, the weather was very cold for skiing - so we stayed indoors. Unfortunately, we were a little more cramped than expected as the condo description was misleading and was missing the featured "den" which did not give us all the space we desired. Despite paying peak prices for a condo we did not receive, Tremblant Sunstar did not provide any credits / refunds. BTW, despite the advertisements, Tremblant Sunstar does not have any 3 BR + Den condos in their rental pool.

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bernard, Cheltenham, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun trip
I went off of the map when selecting this location. The site isn't in the village but a short trip by car. There is free parking near by and also shuttle service from 8 to 4.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay and quiet
it was very nice

6/10 Okay

Marc Aucoin, Tracadie-Shiela

Liked: Cleanliness, property conditions & facilities, room comfort
Not as advertised
Everything was ok, but what made me write this review was that the condo wasn't at the location indicated on the map on Hotels.com. I paid extra to be in the village, but wasn't even there... I had to walk a lot more than what I had hoped for.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Lucie

Travelled with family
Liked: Cleanliness, room comfort
Service très très ordinaire… manque de communication…. J’attend toujours l’appel du directeur pour discuter de certaines choses…. Dans le très ordinaire
Stayed 2 nights in Aug 2022

8/10 Good

Jean-Yves

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021
Response from Management Team on 28 June 2021
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2020
Response from Management Team on 13 July 2020
Thank you for rating. We appreciate the feedback. Kind regards

8/10 Good

yvon, sainte-hénédine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau site, facilité d'accès à la piscine et au site de Tremblant par Navette

8/10 Good

Marc, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Séjour en juin pour le IronMan
Nous avons passé un très beau séjour . Le condo est très grand,par contre un peu sombre du aux arbres environnant...ce qui en soit n'est pas mauvais car le calme y règne. La chambre est spacieuse, confortable. Nous étions une famille de 4, donc nous avons couché sur le divan-lit qui lui n'est PAS du tout confortable. Les ressorts étaient présents dans notre dos la nuit. La cuisine est très bien équipée avec tout le confort moderne. Je recommande ce condo pour des couples.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Pas cher, mais très ordinaire
La suite est vieille. Les meubles sont abimés. Le tout aurait besoin de rénovations.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lit inconfortable
Oubliez le divan-lit... Le confort est nul. Le tapis est plus confortable. Ce condo ne couche que deux personnes à cause de l'absence de matelas acceptable. De plus nous avons demandés de partir plus tard dans la journée et la reception ne nous a pas donné un nouveau code de serrure qui a eu pour effet que nous avons étés pris à l'extérieur de l'hotel à notre retour... Nous avons dû demander l'aide d'un autre client qui passait par là pour lui emprunter son cellulaire. Très déçu!