Exterior

Reviews of The Admiral

3.5 out of 5
The Admiral
251 Government Street, Mobile, AL

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1014 reviews" "
Rating 8 - Good. 209 out of 1014 reviews" "
Rating 6 - Okay. 121 out of 1014 reviews" "
Rating 4 - Poor. 58 out of 1014 reviews" "
Rating 2 - Terrible. 65 out of 1014 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Haisoo

Liked: Cleanliness
Remodeling now
Stayed 2 nights in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
The staff was very accommodating but, despite the fact that the hotel is under renovation, it would be nice to have convenience items, like drinks and snacks, available.
Stayed 1 night in Mar 2024
Response from Vernon Miller on 26 Mar 2024
Thank you for the 5 star review! Our apologies for the lack of snacks during your stay. As we approach completion of our renovations we will be phasing these items back in. We hope you will come back to see our progress.

8/10 Good

Kandis

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. The four star ratings are only because renovations are still ongoing. Staff is exceptional. The rooms are excellent. Lots of food/nightlife within walking distance.
Stayed 1 night in Mar 2024
Response from Vernon Miller on 26 Mar 2024
Thank you for the awesome review! Be sure to come back to see us for an eye opening reimagining of the hotel experience!

10/10 Excellent

Joel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from The Admiral Hotel on 18 Mar 2024
Thank you for staying with us. We appreciate your valuable feedback.

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and the service was great the room was clean and comfortable overall the service was excellent.
Stayed 2 nights in Mar 2024
Response from The Admiral Hotel on 13 Mar 2024
Thank you for your valuable feedback. We look forward to welcoming you again. Have a great day!

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern updated rooms. Restaurant is under construction as of early March but plenty of options 2-5 minutes away around Dauphin street.
Stayed 1 night in Mar 2024
Response from The Admiral Hotel on 12 Mar 2024
We are happy we met your expectations. Thank you for your valuable feedback. Have a great day.

8/10 Good

Dana V.

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bellman, Chaz was extremely nice and went above and beyond to help us with our luggage which was greatly appreciated. The two Gentlemen and young lady at the front desk were also friendly and welcoming. I hate that the hotel did not have any microwaves in the rooms or even to use in the facility.
Stayed 4 nights in Mar 2024

6/10 Okay

Bobbie

Stayed 1 night in Mar 2024

10/10 Excellent

Breyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean. The staff was great! Would highly recommend!
Stayed 1 night in Feb 2024
Response from The Admiral Hotel on 5 Mar 2024
Thank you for your recent stay with us. We love hearing you had a great experience with our staff,. Thank you for the recommendation. We look forward to welcoming you again .

10/10 Excellent

Breyan, Spokane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location makes it walkable to all of downtown and the cruise ship port. The rooms are nice and clean and the beds are comfortable. The staff was very nice.
Stayed 1 night in Feb 2024
Response from Vernon Miller on 26 Mar 2024
Thank you for the great review!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Vernon Miller on 26 Mar 2024
Thank you!

6/10 Okay

scott

Travelled with family
Liked: Cleanliness, staff & service
They claim to be under construction..but we saw none. Due to construction.. there is no lounge/bar or restaurant... there is no complimentary breakfast.. and they dont have a parking lot at all... you have to pay $10 at a garage nearby. This needs to be known before booking.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vernon Miller on 26 Mar 2024
Thank you!

8/10 Good

Amy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
They are currently remodeling and the construction starts super early in the morning almost at the crack of dawn. Super nice hotel with nice staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Frances

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location. Due to renovation; the restaurant was closed and there was not a microwave in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Betty C.

Liked: Cleanliness
Renovated room nice. But temperature of room awful. Fan ran constantly- in auto and in on. Blew cold air in spite of where put temperature at.
Stayed 2 nights in Feb 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful! The bed was comfortable and it had everything that I needed in it. My only gripe is that they asked for a $50 incidental fee to cover for possible damage or missing items. I had already paid for my room prior to arriving so I was caught off guard by this.
Stayed 2 nights in Feb 2024

10/10 Excellent

tammy

Travelled with family, Travelled with group
The Room and Hotel was absolutely lovely. Only issue was we had a half roll of toilet paper to start (4 people) and no extra rolls. And the toilet flushed weirded…had to flush twice to get toilet paper to go down.
Stayed 1 night in Feb 2024

10/10 Excellent

DWAIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Staff was friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hoss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve parking situation.
Stayed 1 night in Feb 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were all newly remodeled. The decor was great.
Stayed 1 night in Feb 2024

10/10 Excellent

London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vernon Miller on 26 Mar 2024
Thank you!

8/10 Good

aisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent but very disappointed about there not being any parking for guest. The parking garage next to hotel was an additional $50 plus tax. That was the only disappointing thing but other then parking issue the hotel is excellent for Mardi Gras.
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful renovations loved our room from the comfortable bed to the walk-in shower we will stay at the Admiral again.
Stayed 2 nights in Feb 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking had to py 100. To park for 2 nights
Stayed 2 nights in Feb 2024
Response from Terell Ham - General Manager on 10 Feb 2024
Sorry, unfortunately, we don't have valet at this time. Rates are not usually that high, but due to Mardi Gras season.

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby area is still being revised and the elevator area is tight but other than that everything was great and the rooms are a decent size.
Stayed 1 night in Feb 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your wonderful feedback, we're so glad you enjoyed your visit with us! We're so excited to open our new lobby and restaurant very soon!

2/10 Terrible

Jonathan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The constant construction work outside my window at 7 in the morning.
Stayed 2 nights in Feb 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for the feedback, we're disappointed to hear that your stay was less than exceptional. We currently don't have any construction ongoing outside the hotel and will be looking into what noises may be disrupting our guests, especially so early in the morning.

2/10 Terrible

Shelton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had an emergency and had to leave in a rush. I mistakenly left my wallet in the rush. All the cash was stolen from my wallet. I had a few ones in the main part but there was a $100 folded and tucked between my gas card and debit card. It was not there when my wallet was returned. I will never stay at this establishment again due to theft. I work hard for my money and think I spend it wisely but not this time, not on this hotel. That $100 wasn't just money. That came from my son when he was stationed in El Paso. It was sentimental to me and your staff took that away form me. Their greed tarnished a memory. This one cruel act ruined everything.
Stayed 1 night in Feb 2024

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vernon Miller on 26 Mar 2024
Thank you!

10/10 Excellent

Robert

Travelled with family
Pleasant stay
Stayed 1 night in Feb 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your review, we're so glad to hear that you enjoyed your stay with us!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was congested and great staff
Stayed 1 night in Feb 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your review, David. We're so glad you enjoyed your visit with our team, through the exciting hustle and bustle of Mardi Gras here in Mobile!

6/10 Okay

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No valet parking or onsite restaurants. Staff was incredible from Bellman on up. Some inconsiderate guests pulled the fire alarm twice. My wife has some mobility issues and when the staff found out they went all out assisting her to and from the room on two occasions. They insured she would be helped first if there was an actual emergency. Highly recommend this Hotel. Room was great staff even better.
Stayed 1 night in Feb 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for taking the time to provide this feedback, we certainly appreciate the high regards and genuinely look forward to sharing with our team. We fully understand how alarming emergency procedures can be, and are so thankful that we were able to support your family during this occurrence. We will look forward to welcoming you back next year, with valet as well as our new restaurant!

8/10 Good

robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under renovation, but this did not impact my stay. It is Mardi Gras in Mobile and this hotel is very convenient for parades and balls. The only complaints that I have is the late night desk clerk could not make me another key to replace the one that I left in my room. She did finally escort me to the room personally. The other complaint is that there is no hotel parking. There is a parking garage on the same block, but is cost $50/day to park there. I know that this is common in larger cities with a hotel stay, but not Mobile.
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Slightly inconvenient due to renovations but overall a pleasant experience.
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your review, Christina, we truly appreciate the feedback and are very glad to hear that you enjoyed your stay. We apologize for the inconvenience our transformation may cause and look forward to finishing here in the near future!

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2024
Response from Vernon Miller on 26 Mar 2024
Thank you! Please let us know any ways we can make your next stay even better than the last!

10/10 Excellent

Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms
Stayed 1 night in Jan 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
We're so glad to hear that you love our new rooms, we do too! Thank you for taking the time to leave a review.

10/10 Excellent

kimberly, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your feedback, Kimberly, we're so glad that you enjoyed your visit!

10/10 Excellent

Gloria

Stayed 2 nights in Jan 2024
Response from Vernon Miller on 26 Mar 2024
Thank you!

6/10 Okay

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff especially were great , especially Mrs. Denise (she is a stellar employee.)and the rooms were clean. They also provided a complimentary bottle of champagne. However, I could hear everything inside the hotel and outside. It went on all night. We also were in a room where there was a constant sound of flowing water. It literally felt like water was rushing in the room. I like the location but if we stayed here again, it would have to be a party night, and not in room 901.
Stayed 1 night in Jan 2024

4/10 Poor

Lauren

Stayed 1 night in Jan 2024
Response from Vernon Miller on 26 Mar 2024
I'm so sorry to hear that your stay was anything less than excellent. Could you please elaborate on any issues you encountered so that we may address them?

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice close walking distance
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean rooms. Only downfall is the parking
Stayed 2 nights in Jan 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your feedback, we appreciate the honest review. We look forward to having valet available through the hotel in the future for our guests very soon. We hope to be able to welcome you back then!

8/10 Good

Brian

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Hotel has been updated. Rooms were very clean. The issue was next door. Doors slamming literally shakes the entire wall. Some early risers were inconsiderate and let the door slam before 5am several times. It’s just how the hotel was built, so just be aware that your shared wall will shake if they’re inconsiderate and just let the door slam. I think this could be fixed with a slow closing door modification.

8/10 Good

Maria Francia A, Magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
It's in a very good location. Walking distance to Dauphin Street with lots of restaurants - like New Orleans, in a small scale. The hotel is going through renovations. The room I was in was very nice. Amenities were lacking though. No restaurants on site.
Stayed 2 nights in Jan 2024

6/10 Okay

charles

Travelled with family
Liked: Cleanliness, staff & service
We knew the hotel was under construction and there was no restaurant available; however, there was no vending machine; no recommendations on places to order food from (we arrived in the evening w/torrential rains and were very hungry after a long flight). We had to get in the car to look for some place to eat. Parking: Although parking is nearby, there isn't any covered connection to get to the hotel, so we had to wait about 10 minutes in the car until the rain subsided a bit to be able to walk to the hotel entrance. The remodeled rooms are spacious and very nicely decorated. Only recommendation is to add a safe in the room to store small valuables. Also, we were surprised to see that the new bathrooms did not have an exhaust fan to get rid of some of the humidity. Location is nice. Very near to downtown and Dauphin street and the staff was friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Bernadette

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your feedback Bernadette, we're so glad that you enjoyed your visit with us!

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Lexie Trinkle, AGM on 12 Feb 2024
Thank you for your review, Chris! We are so glad to see that you enjoyed your stay.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really the gal that checked us in and went above and beyond to help us with parking garage.
Stayed 1 night in Jan 2024
Response from Lexie Trinkle, AGM on 12 Feb 2024
We're so glad that our team was able to assist you with the garage next door, and that you enjoyed your visit with us overall. We hope to welcome you back for a five-star experience soon!