Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
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Reviews of Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables

3 out of 5
Best Western Premier Miami Intl Airport Hotel & Suites Coral Gables
4100 W Flagler Street, Miami, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 654 out of 1290 reviews" "
Rating 8 - Good. 296 out of 1290 reviews" "
Rating 6 - Okay. 128 out of 1290 reviews" "
Rating 4 - Poor. 79 out of 1290 reviews" "
Rating 2 - Terrible. 133 out of 1290 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ONEAL R. MOLINA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Friendly, the restaurant and food is good. family friendly. I will continue to use them for future trips.
Stayed 1 night in Apr 2024

6/10 Okay

Aida

Disliked: Property conditions & facilities
Had cockroaches
Stayed 1 night in Apr 2024

10/10 Excellent

Shalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FOM on 22 Apr 2024
thank you for your feedback

10/10 Excellent

Seyfu

Stayed 3 nights in Jan 2024
Response from FOM on 22 Apr 2024
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10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay .
Stayed 1 night in Apr 2024
Response from FOM on 22 Apr 2024
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8/10 Good

Heather

Liked: Cleanliness, staff & service
Very large room. Decent price, has a restaurant.
Stayed 1 night in Apr 2024
Response from FOM on 22 Apr 2024
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10/10 Excellent

Erika

Stayed 1 night in Apr 2024
Response from FOM on 22 Apr 2024
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10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice, it was supper clean and convenient location
Stayed 1 night in Apr 2024
Response from FOM on 16 Apr 2024
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8/10 Good

quinton

Liked: Cleanliness, property conditions & facilities
Over all nice a convenient
Stayed 1 night in Apr 2024
Response from FOM on 16 Apr 2024
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10/10 Excellent

Felicia

Travelled with partner
Liked: Staff & service, amenities
Staff were very nice and helpful. The carpets were stained but otherwise the hotel seemed clean. I heard doors slamming after 2300 and could hear the room next door talking.
Stayed 1 night in Apr 2024
Response from FOM on 15 Apr 2024
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4/10 Poor

Elena Roxana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel we stayet so far. The washroom looked like it was flooded and the smell was terrible. The carpet in the room was also wet. We got to the hotel very late and we were very tired otherwise we would have left!! The only good thing about the room was the bed. In the morning the cleaning staff were making lots of noise and woke us up.
Stayed 1 night in Apr 2024
Response from FOM on 15 Apr 2024
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6/10 Okay

Michelle

Travelled with family and small children
Close to airport
Stayed 2 nights in Apr 2024
Response from FOM on 15 Apr 2024
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8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only no positive was the toilet have issue to flush and sink stucked.
Stayed 1 night in Apr 2024
Response from FOM on 15 Apr 2024
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10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful and the room was comfortable. Only complaint in the morning we went to the restaurant on site and there were 12 other people in the restaurant, it was a flight crew, and we sat there for almost 20 minutes and no one came over to take our order, they only helped the flight crew. We eventually got up and left.
Stayed 1 night in Apr 2024
Response from FOM on 15 Apr 2024
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8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Room are clean and spacious
Stayed 1 night in Apr 2024
Response from FOM on 15 Apr 2024
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10/10 Excellent

CLAUDIO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Very convinient for the airport,secure and great parking!
Stayed 1 night in Apr 2024
Response from FOM on 15 Apr 2024
thank you for your feedback

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location.
Stayed 2 nights in Apr 2024
Response from FOM on 15 Apr 2024
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6/10 Okay

Charpata

Disliked: Staff & service, amenities, property conditions & facilities
The shuttle service was horrible! I arrived to Miami Airport and went to the designated complimentary shuttle service area around 7:15pm to get to your hotel. When I arrived to the designated area according to the hotel's pre-recorded transportation message, I waited an hour before noticing that no shuttle for your hotel showed up. I called the hotel to see if the shuttle was on its way. Front Desk said that driver was on his way. Driver should be there in 20 minutes. But driver did not show up. I called Front Desk again and lady told me that driver was on his way. The driver did not get to my area until after 10:00pm. Very inconvenient! According to the schedule, a shuttle is supposed to come every 1/2 hour on the hour and it takes 15-20 minutes to get to the hotel. It seems thay better coordination is needed quick fast and hurry! The problem here was that the recorded transportation needs to be updated to include a statement that says, once you arrive to the airport, contact front desk of the hotel so that the hotel front desk clerk can dispay a driver to the airport.
Stayed 1 night in Apr 2024
Response from FOM on 10 Apr 2024
thank you for your feedback

6/10 Okay

alan

Travelled with family
Liked: Staff & service, property conditions & facilities
Had to pay $16 for 1 night parking
Stayed 1 night in Apr 2024
Response from FOM on 10 Apr 2024
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10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly I enjoyed the restaurant there
Stayed 2 nights in Apr 2024
Response from FOM on 10 Apr 2024
thank you for your feedback

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Our flight was canceled and had to book two more nights in Miami. This hotel was near the airport so we booked our stay here. It is clean, safe, staff was nice, has nice amenities.
Stayed 2 nights in Apr 2024
Response from FOM on 10 Apr 2024
thank you for your feedback

6/10 Okay

Ilznayara

Liked: Cleanliness, property conditions & facilities
I went to Miami to have plastic surgery and the Clinic recommended this hotel to me. When I returned from surgery it was early in the morning and there was no wheelchair available. As he had operated, he got blood on the sheets and towels. They charged me for new sheets and towels. 350 dollars. If the hotel partners with a clinic, how can it not offer a wheelchair to customers and how can it charge for new sheets?
Stayed 3 nights in Feb 2024
Response from FOM on 10 Apr 2024
good morning, just to let you know we are not affiliated with any plastic surgery place, we are not an hospital, we dont have to offer wheelchairs, our registration card states that, if guest stain sheets with blood, guest will be charged 350.00 for damages

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 5 nights in Mar 2024
Response from FOM on 10 Apr 2024
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6/10 Okay

Erin

A lot of road traffic noise at night
Stayed 2 nights in Apr 2024
Response from FOM on 10 Apr 2024
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10/10 Excellent

CLAUDIO, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & close to the Airport.Great Parking.Will keep coming back to this property.
Stayed 1 night in Apr 2024
Response from FOM on 10 Apr 2024
thank you for your feedback

2/10 Terrible

Shemar

Stayed 3 nights in Mar 2024
Response from FOM on 22 Apr 2024
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2/10 Terrible

Kathrine

Travelled with group
Disliked: Cleanliness, staff & service
Food was like rubber. Like it was frozen. Even the eggs. Needed towels and they never came and asked me to come get them
Stayed 1 night in Mar 2024
Response from FOM on 1 Apr 2024
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10/10 Excellent

Yesica, Oviedo

Stayed 1 night in Mar 2024
Response from FOM on 22 Apr 2024
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10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024
Response from FOM on 1 Apr 2024
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8/10 Good

JACQUELYN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from FOM on 28 Mar 2024
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10/10 Excellent

Winsbut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were perfect.
Stayed 3 nights in Mar 2024
Response from FOM on 28 Mar 2024
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10/10 Excellent

Oneal Molina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel and restaurant
Stayed 1 night in Mar 2024
Response from FOM on 28 Mar 2024
thank you for your feedback

10/10 Excellent

CLAUDIO, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the Airport. Easy parking, safe and quite.
Stayed 1 night in Mar 2024
Response from FOM on 28 Mar 2024
thank you for your feedback

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I ESPECIALLY HATE HIDDEN fees, when I spend over $160. to spend the night in a motel, I DONT want to be surprised by a fee to park in the parking lot. PERIOD
Stayed 1 night in Feb 2024
Response from FOM on 28 Mar 2024
thank you for your feedback

10/10 Excellent

Starla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, friendly staff, and great location!
Stayed 5 nights in Mar 2024
Response from FOM on 28 Mar 2024
thank you for your feedback

2/10 Terrible

Kathrine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
3 of us stayed in the room and only 2 towels. Called for more and they said they will send some up and 45 minutes later called again and they said house keeping isn’t here till 9 and asked me to come down to get some. Then the breakfast service was horrible. Waited 20 for an order and everything tasted rubber and bad. Then waited 30 minutes to get our check.
Stayed 1 night in Mar 2024
Response from FOM on 26 Mar 2024
thank you for your feedback

10/10 Excellent

trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FOM on 26 Mar 2024
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8/10 Good

Gabriel, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Too expensive for the price
Stayed 1 night in Mar 2024
Response from FOM on 26 Mar 2024
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10/10 Excellent

Herman

Stayed 1 night in Mar 2024
Response from FOM on 15 Apr 2024
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2/10 Terrible

Brandon

Stayed 1 night in Mar 2024
Response from FOM on 15 Apr 2024
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10/10 Excellent

Karla

Liked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2024
Response from FOM on 21 Mar 2024
thank you for your feedback

6/10 Okay

Kenya

Travelled with family
Disliked: Staff & service, amenities
It was ok for the time i needed to stay there.
Stayed 1 night in Mar 2024
Response from FOM on 21 Mar 2024
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10/10 Excellent

JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay enjoyed my time
Stayed 7 nights in Mar 2024
Response from FOM on 21 Mar 2024
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10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex at Front Desk was great. Do not understand why the bar closes at 5pm. Thank you for the free coffee.
Stayed 2 nights in Mar 2024
Response from FOM on 21 Mar 2024
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10/10 Excellent

Deese

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was bright and clean. Room was very clean and comfortable. Staff was obviously busy, but managed. I had issues with purchasing a movie and contacted front desk. I was told I would receive a call back twice, but never did. That was the only negative.
Stayed 1 night in Mar 2024
Response from FOM on 21 Mar 2024
thank you for your feedback

6/10 Okay

Alexander

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from FOM on 21 Mar 2024
thank you for your feedback

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Very accommodating and went out of their way to accommodate us with a lovely room. 10/10 experience
Stayed 2 nights in Mar 2024
Response from FOM on 21 Mar 2024
thank you for your feedback

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant
Stayed 1 night in Feb 2024
Response from FOM on 21 Mar 2024
thank you for your feedback

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easily accessible. The view was beautiful from the seventh floor room and the beds were very comfortable. I would have appreciated a vegetarian option for breakfast. One of the elevators was out of service. The pool was clean and was very enjoyable, as was the fitness room. Overall, it was very nice stay.
Stayed 1 night in Feb 2024
Response from FOM on 21 Mar 2024
thank you for your feedback

8/10 Good

Marianne, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FOM on 21 Mar 2024
thank you for your feedback