Restaurant

Reviews of Methven Resort

3.5 out of 5
Methven Resort
51 Main St, Methven, Canterbury

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 82 reviews" "
Rating 8 - Good. 22 out of 82 reviews" "
Rating 6 - Okay. 17 out of 82 reviews" "
Rating 4 - Poor. 11 out of 82 reviews" "
Rating 2 - Terrible. 1 out of 82 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Will definitely book here again.
Stayed 1 night in May 2024

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a stopover before hitting Arthur’s pass from Dunedin. Plenty good eating options within walking distance. Good value for money, continental breakfast included too
Stayed 1 night in Apr 2024
Response from Methven Resort on 24 Apr 2024
Hi Bridget, Thank you for your feedback, we are glad you enjoyed your stay. We look forward to having you stay again if you are ever passing through Methven

8/10 Good

Winton

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly, allowed me to park my motorcycle under the front eve of building.
Stayed 1 night in Apr 2024
Response from Methven Resort on 24 Apr 2024
Hi Terry, Thank you for your feedback, we are glad we could help with keeping your motorbike safe.

2/10 Terrible

steve

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and restaurant not open, not stated when booking, blood on shower head, tv channels not working, high chair for toddlers dirty and broken. Access to viewing area when eating breakfast blocked with building materials. When feedback given to manager I was told that’s why the room is cheap. If I had of know this I would have booked somewhere else Definitely not recommended
Stayed 1 night in Mar 2024
Response from Methven Resort on 1 Apr 2024
Good Morning Steve, We apologize for the issues you experienced during your stay at the Methven Resort, as new management we value all feedback and are working hard to have the correct information regarding our facilities updated and loaded on all booking platforms and this is taking some time. We are currently renovating the restaurant area including painting, this is why the viewing area is blocked off as is it hazardous for young children. The bar is currently closed as we are required by law to be able to serve adequate food to patrons when drinking and as the kitchen is undergoing renovations we are unable to provide this. The TV is a smart TV and runs off the internet which is being upgraded to fibre in the coming weeks, this will hopefully eliminate the issue of slow wifi and TV channels not working. We apologize for not having the facilities open during your stay and for you to not be told when booking. We hope the current room rates reflect the services and facilities we are able to provide including the complimentary continental breakfast provided to all guests. Again, we apologise for the inconvenience caused by not having the facilities open during your stay.

10/10 Excellent

Elaina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Rooms had everything we needed and were spotlessly clean. Great base for exploring the area. Includes a Continental Breakfast which was delicious and the Gentlemen that oversaw Breakfast was so friendly and lovely! Excellent value for money. We will definitely be back.
Response from Sarah on 20 Mar 2024
Thank you for your review, I will pass on your comments to our breakfast staff. We are glad you enjoyed you stay and look forward to seeing you again

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonably priced and friendly staff
Stayed 2 nights in Mar 2024
Response from Methven Resort on 29 Mar 2024
Thank you for staying with us, we appreciate your feedbackRichard & Sarah

10/10 Excellent

Finn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very nice staff and service. Recommended.
Stayed 1 night in Feb 2024
Response from Methven Resort on 29 Mar 2024
Thank you for staying with us, we appreciate your feedback Richard & Sarah

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Always helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot and sunny, Norwest was blowing, clean and tidy rooms , No milk in room? Will stay again
Stayed 1 night in Jan 2024

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The room was clean and comfortable and on arrival we were told there was a complementary contennal breakfast included fruit .yogurt cereal. toast muffins and tea coffee unbelievable considering the price of accommodation The out door pool and spas are now gone Great value Thanks Wayne
Stayed 1 night in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My name is Calem ,not sure how Philip comes up,i found it perfect for me ,shame rhe facilities i couldn't use ,restaurant , bar , pool ,was a shame to find.out the day i arrived, still enjoyed my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, property conditions & facilities
Very appreciated the staff friendly and helpful will recommend to others 👍 😀
Stayed 2 nights in Dec 2023

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, quick checkout. Would add a lot of value if the pool and restaurant were opened, but overall for the price it’s a great stay! Room was tidy, was a good size, had a little fridge etc. would definitely stay again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marieka

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful receptionist, clean lovely room. Grounds just slightly unkept.
Stayed 1 night in Dec 2023

6/10 Okay

Renee

Stayed 1 night in Dec 2023

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Loving my stay
Stayed 9 nights in Dec 2023

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for a long stay
Stayed 7 nights in Nov 2023

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. Was able to do a self checkin as arrived late. Was a beautiful place and also friendly staff on check out. Will stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and out of the way
Stayed 2 nights in Nov 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
It was very close to town centre and the staff were lovely
Stayed 1 night in Nov 2023

8/10 Good

Sandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at Methven Resort but we did feel that with a three night stay the room should have been serviced once at least.
Stayed 3 nights in Nov 2023

6/10 Okay

Willim

Stayed 1 night in Nov 2023

4/10 Poor

Steph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No service,
Stayed 1 night in Nov 2023

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service
Check in and check out was a breeze. For a place to sleep for the night, this had all you need. There wasn’t much in terms of other facilities, but for the price I’ve no complaints.
Stayed 1 night in Nov 2023

8/10 Good

Brent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For labour day weekend they used to have a bar and dinner available at the resort. I know a lot of people commented why this wasn't available anymore like they used to have.
Stayed 2 nights in Oct 2023
Response from Regards Team Methven resort on 30 Oct 2023
Kia Ora Brent,Thank you for the feedback post your stay.Our restaurant Tudo Bem was operational on reservation basis.Our bar was shut down early due to restriction on Rodeo weekend.We would like you to welcome again to our resort.For reservations you can get in touch with us at reservations@methvenresort.com.

6/10 Okay

Tori

Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thank you
Stayed 1 night in Oct 2023

4/10 Poor

Dion

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very small rooms for the price ($280 a night). Pool was under repairs which we were only made aware of at check in. Room we were given was cold, damp and in the furthest possible part away from all facilities. Quite dated decor throughout but it did seem clean & tidy. We didn’t actually end up staying here as we found much better options for much cheaper nearby. Upon check in we were left underwhelmed by the hotel for the price we paid so discussed this with management who offered a $200 discount off our stay. We were insulted and dumbfounded as to why we weren’t offered a better rate in the first place so we left.
Stayed 2 nights in Oct 2023
Response from Regards Team Methven resort on 12 Oct 2023
Kia Ora Cameron,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We shall be working on the same.We had recently reviewed our rates and this wasn't changed by our expedia partner. We shall be discussing the same.Looking forward to host you again.

4/10 Poor

Kathryn

Disliked: Staff & service, amenities, property conditions & facilities
Simply said, the property seems to be in the process of being sold. While the room itself was perfectly clean, none of the advertised services - pool, spa, restaurant, kids' play area - were available to the public. The 'continental breakfast' consisted of a weird, massive fridge in the middle of a conference room with half a thing of milk in it along with a few weetbix on a side table. Even weirder, there was no reception woman at any time other than when I arrived. Check in consisted of her tossing me some keys and then advising 'due to the hotel situation' (no idea what this means) there would be no one manning the hotel for the majority of the time I was there. Total misrepresentation. Again, the room was fine and adequate but don't expect ANYTHING beyond that.
Stayed 1 night in Sep 2023
Response from Reception Team on 10 Oct 2023
Kia Ora Samuel,We apologize for the inconvenience due to advertising of pool and Spa as we had removed it from all our website.The comments shared will help us improve you next stay in Methven Resort.Hoping to host you again.Nga Migi

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
A comfortable room for a night in Methven.
Stayed 1 night in Oct 2023

8/10 Good

Fiona

Stayed 1 night in Sep 2023

6/10 Okay

Mark, Napier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized rooms with comfortable bed but noisy due to other guests
Stayed 1 night in Aug 2023

8/10 Good

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast could have had more selection - fruit would have been good. Interior is a bit dated - could do with a spruce up. Otherwise comfortable clean and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but clean and comfortable. In house dining - well, forget it but there are plenty of options around.
Stayed 2 nights in Aug 2023

8/10 Good

Eric W

Stayed 1 night in Aug 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice warm room on a chilly night. Short walk to numerous eateries in town. Good wifi. Hot tub not working
Stayed 1 night in Aug 2023

4/10 Poor

Jason

Travelled with family
Disliked: Property conditions & facilities
To call this property a "resort" is misleading. It presents as a budget motel at best
Stayed 1 night in Jul 2023

8/10 Good

Raymond

Liked: Cleanliness
To be honest I was very aprehensive about staying here after reading all the recent negative reports. The new owners are clearly making an effort and this needs to be recognised. There is still a lot of work ot be done but our room was comfortable and clean with clean bedding and bathroom etc. Well done team keep up the improvements.
Stayed 1 night in Jul 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
This place is very run down. Saw a staff member twice only during our two night stay. The lift looked as if it was never cleaned. The place advertises a Restaurant, Bar, Pool, Breakfast available. There was absolutely nothing and I don’t think there were any other guests. All very disappointing! They need to update their website so people know what is not available!
Stayed 2 nights in Feb 2023
Response from Reception Team on 23 Mar 2023
Dear Karen, thank you for your comments as it helps us to improve our services and facilities. We hope to rehost you again. Regards,Reception Team

4/10 Poor

Simone

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
None of the amenities were open during my stay. I didn’t see one other person during my stay. Just didn’t live up to expectations for all that they said they offered. Waste of money unfortunately.
Stayed 2 nights in Feb 2023
Response from Reception Team on 23 Mar 2023
Dear Simone, thank you for your comments as it helps us to improve our services and facilities. We hope to rehost you again. Regards,Reception Team

10/10 Excellent

Sandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Methven Resort was clean, our room was spacious and the staff were great.
Stayed 3 nights in Nov 2022

6/10 Okay

Sue-Anne

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beds were clean and comfortable. Didn’t see any staff at reception or dining area while we were there. In general the place is very tired looking and gardens run down which is a shame
Stayed 1 night in Nov 2022

8/10 Good

fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Could do with a comfortable chair in the room
Stayed 1 night in Oct 2022
Response from Reception Team on 24 Nov 2022
Dear Fraser, Thank you for your comments which helps us to improve our facilities. We look forwrard to hosting you.Regards,Reception Team

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time at The Methven Resort
We had a wonderful family reunion . The team made us very welcome . Suzie was outstanding. Harm and the wait staff were excellent. Nothing was a bother , they went out of their way to make us feel at home.
Stayed 2 nights in Sep 2022
Response from Reception Team on 17 Oct 2022
Hi Heather, thank you for such a great review I am glad that you enjoyed your stay with us. We look forward to welcoming you again.

8/10 Good

Shona

Travelled with family
Liked: Cleanliness, staff & service
Room was good size, bathroom door jamed and not many wall sockets.
Stayed 1 night in Sep 2022
Response from Reception Team on 15 Sept 2022
Thanks for your review Shona.Regards