Hi Aline,Thanks so much for your great 10/10 review following your stay with us here at Quest Maribyrnong. We are so pleased to see that you experienced great service and accommodation with us! Thanks again and hopefully we'll see you again soon!

Hi Damien,Thanks for your 8/10 review following your stay with us here at Quest Maribyrnong and we're glad to see that we met your expectiations. Apologies on your balcony view as building regulations mean that certain balconies cannot view adjoining properties. A quick call to reception and we would have organised a room change if a better balcony view was available at the time. I'm glad to see that we were able to replace the dryer in your room promptly, breakdowns do unfortunately occur from time to time.Thanks so much for the the feedback and we hope to have you stay with us again.

Hi Maree,Thanks for the 5 out of 5 review following your recent stay. We hope to have you stay with us again soon!

Hi Nyssa,Thanks for the 5 out of 5 review following your stay with us here at Quest Maribyrnong.We hope to see you again soon!

Hi Nancy,Thanks for your 10/10 survey following a recent stay with us here at Quest Maribyrnong. We're glad that you find our Hotel to be convenient and comfortable as we do our best to ensure that our guest's experience an effortless stay with us!We're looking forward to the next time you stay with us!

Hi Nancy,Thanks for your wonderful review. The whole team appreciates your feedback and will continue to strive to never disappoint you. We cant wait to have you back again.Thanks againQuest Management - Aaron

Hi Chun Lee,Thanks for your 5/5 survey following a recent stay with us here at Quest Maribyrnong.We hope to have you stay with us again in the future.

Hi Frank,Thanks for your great 10/10 review following your recent stay with us here at Quest Maribyrnong!We are so pleased that you found all of our facilities to be excellent and we look forward to having you stay with us again in the future. See you soon!

Hi Tom,Thanks for your 4/5 review following a recent stay with us! We hope to see you again soon.

Hi Anne,Thanks for you 8/10 review following your stay with us. We are happy that you found the apartment well equipped and comfortable. We'd agree that a few extra local food choices would be great, but we do have Highpoint Shopping center less than 10 minutes walk from the Hotel with ample choices. I'll bring up Netflix at our next feedback review meeting, but not all of our guest's use Netflix as there are so many streaming services available at the moment.Thanks again for yoiur feedback and we do hope to have you stay with us again soon!

Hi Michelle,Thank you so much for the 10/10 review following your stay with us. We're so happy that you had a really great stay and we can't wait for you to stay with us again!

Hi Mara,Thanks for the 5/5 review following your stay with us here at Quest Maribyrnong. We hope to see you again some time soon!

Hi Marley,Thanks for you 10/10 review following your stay with us here at Quest Maribyrnong. We are so happy that you found our apartments clean, spacious and very nice - our support team work hard to impress our guests! We also think our beds are comfy too!Hopefully we'll have you stay with us again in the near future!

Hi Anne,Thanks for your 10/10 review following your stay with us.We hope to have you stay with us again in the near future!

Hey Natasha, Thanks for your great 10/10 review following a recent stay with us at here at Quest Maribyrnong! We also think that we're in a great location with Highpoint Shopping centre only an 8 minute walk and that our Hotel staff provide great service to all our guest's !We'd love to have you stay with us again in the future!

Hi Jesscel,Thanks for you review. Much appreciated and hope to see you again soon!

Hi Jane,Thanks for taking the time to provide a great review following your stay with us here at Quest Maribyrnong. We are so happy that you found our Hotel to be exceptionally quiet from outside noise and that our reception team were very helpful to you. We hope to see you again in the near future!

Hi Heidi,Thanks for your great review! Thanks for alerting us to the cooking smells that you noticed on your arrival and I'm glad that we were able to help. We look forward to seeing you again in the near future!

Hi Kaitlin,Thank you for the great 10/10 review following your stay with us. We are so pleased that you had an easy entry to the Hotel following your late arrival and thanks for the kind words for our reception staff as they work hard to ensure that all our guest's experience an "effortless stay" with us.Thanks again and we really hope to see you with us again soon!

Thanks for your 5/5 survey review Darryl !! We are so happy that you enjoyed your stay and that you appreciate the staff interactions and our self-service apartments that are a home away from home for a lot of our guests.We hope to have you stay with us again some time soon!

Hi Darryl,Thanks for the 5 /5 survey review following your recent stay with us. We're so pleased that we were able to meet your expectations and we hope to have you stay with us again in the near future!

Hi Gemma,Thank you for taking the time to provide a 4 / 5 survey response following your recent stay with us at Quest Maribyrnong. We are so pleased that you found the staff friendly as they do work hard to ensure that we provide an “effortless stay” for all our guests. I see you mentioned that the room didn’t match the photos, I went to check your specific studio apartment and the photos are a very close match to the photos on Expedia except for the carpet as we’ve had new carpet (in a lighter colour) laid throughout the hotel back in August this year.I do apologise for the fan not working in your room and I’ve already taken this to our maintenance team to have looked at, unfortunately these mechanical issues do occur from time to time without any warning for guests or our staff. You also mention other things broken in the room, would you mind replying directly to me at rdevecchi@questapartments.com.au with any feedback on what the items were so that I can get maintenance to assess and rectify asap. With smoking in the Hotel, the apartment rooms and internal common areas are all non-smoking whilst external common areas such as balconies and the BBQ terrace do allow smoking as they are outside. I do apologise if some smokers have been untidy with their cigarette butts, and yes, it’s an endless task for staff collecting these butts throughout the day. May I add that as you were uncomfortable or felt unpleasant in your room, a quick call to our friendly reception team would have sought rectify the situation by moving you to another room without much fuss. Please keep this in mind that we want you to have an “effortless experience” whilst staying with us! Thanks once again for your time, the survey score of 4/5 and the feedback you provided as it’s valuable detail that’s used to ensure that we provide a great experience to all our guests. Hope to have you back with us soon!

Hi Dipti,Thanks so much for you 8/10 review following your recent stay with us here at Quest Maribyrnong. We're happy that you enjoyed our handy location here in lovely Maribyrnong where we're within walking distance to Highpoint Shopping Centre and we're close to the City and all of it's attractions!We hope to see you again soon!

Hi Debra,Thank you for taking the time to provide a great 10/10 survey response following a recent stay with us here at Quest Maribyrnong. We are so pleased that you had a lovely stay and that you thought our staff were excellent. I will certainly share your positive feedback with the team as we strive to make all our guests have an "effortless stay" whilst with us.Thanks once again, we hope to see your again soon and please let us know if there is anything else that we can do to make your next stay more effortless.

Hi Ethan, thank you for your review. We look forward to having you stay with us again soon. Kind Regards, Quest Team.

Hi Nigel, thank you for taking the time to provide positive feedback following your stay with us here at Quest Maribyrnong. Our reception team is delighted that you are satisfied with your check-in process. We hope to see you back at Quest Maribyrnong. Thank you and Kind Regards, Quest Team.

Hi Desmond,Thank you for taking the the time to provide some positive feedback following your stay with us here at Quest Maribyrnong. We work hard to ensure that we provide our guests with a friendly and effortless place to stay and I will definitely pass on your feedback to reception and our housekeeping team.Thanks again and we truly hope to see you back at Quest Maribyrnong soon.Quest Management - Renzo

Hi Gregory and thanks for taking the time to post a review and let us know that our property suited your needs. Yes we are currently painting and replacing all the carpets to provide our guests with a refreshed experience when they stay with us and I'm glad to hear that there is little impact to our guests.We hope to see you again soon!

Dear Guest,Thank you for your feedback. We are sorry that you felt that our receptionist was rude, we have had discussion with our staff member who checked you in and raised your concerns. They have taken on board and further to that we have trained our entire team once again to show interest in client needs and be polite and friendly. Once again please accept our apologies and we hope you welcome you again at our property. Thank you and Kind Regards

Hi Darren,Thanks for the 5/5 survey review following your stay with us! It was a pleasure having you stay and we hope to see you again in the near future.

Hi Anne,Thank you for your lovely feedback. We look forward to having you stay with us again soon.Quest Team

Hi Leticia,Thanks so much for your 5/5 review following your stay with us! Hope to have you back here soon!

Hi Christine, Thank you for your lovely review as always. We look forward to welcoming you again soon.RegardsQuest Team

Hi Brian,Thank you for your review. We thank you and look forwarding to seeing you in near future.Kind Regards

Dear SCJ,Thank you for your review. We thank you and look forwarding to seeing you in near future.Kind Regards

Hi Peter,Thank you for choosing to stay at Quest Maribyrnong We appreciate you taking the time to share your feedback. I am pleased that you enjoyed our facilities. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon.Quest Team

Hi Kansas,Thank you for choosing to stay at Quest Maribyrnong. We appreciate you taking the time to share your feedback. I am pleased that you enjoyed your apartment. However, I am sorry to hear you were dissatisfied with our late check in procedure. We have made few changes to the process going forward to that its bit more easy for our guests. We are taking every step possible to make our guests stay as effortless as possible. At Quest, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Quest Apartment Hotels soon. Kind Regards

Thank you Chris, We look forward to having you stay with us again soon.Kind Regards

Hi Tracy,Thank you for your lovely feedback.Kind RegardsQuest Team

Thank you Marlene.We look forward to seeing you next time

Hi Andrew, Thank you for your lovely review. We are very pleased that you enjoyed every aspect of Quest Maribyrnong. We look forward to seeing you again soon.

Hi Abbey, Thank you for your lovely review. We look forward to seeing you again soon.

Hi Alan Thank you for your lovely review. We thank you and look forward to having you stay with us again soon. Kind Regards

Hi Dendy, Thank you for your lovely review. We thank you and look forward to having you stay with us again soon. Kind Regards

Hi Melanie, Thank you for your review. We now have actioned your feedback and the bathroom fan has been fixed. We look forward to having you stay with us again soon. Kind Regards

Hi Emily, Thank you for your review. We are sorry that your TV did not work and we are very surprised by your review that the wall had holes. We will appreciate it if you could please give us a call to discuss this as we take all reviews seriously and would love to discuss this with you. Thank you and Kind Regards Quest Team