Fridge, microwave, oven, stovetop

Reviews of Melbourne South Yarra Central Apartment Hotel

3.5 out of 5
Melbourne South Yarra Central Apartment Hotel
651 CHAPEL STREET, 651, South Yarra, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 427 reviews" "
Rating 8 - Good. 160 out of 427 reviews" "
Rating 6 - Okay. 38 out of 427 reviews" "
Rating 4 - Poor. 20 out of 427 reviews" "
Rating 2 - Terrible. 12 out of 427 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Zoe de

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Amazing location, great to be in an apartment with a separate bedroom and lounge for more space, balcony plus washing machine for a longer stay. Super friendly staff and fabulous location where I ate at some amazing restraints, walked the Tan at the Botanic Gardens and perfect coffee nearby.
Stayed 5 nights in May 2024

6/10 Okay

Simon

The washing machine didn’t work at all, the apartment was dirty. The dooner had no quilt or anything on it and all you could see was stains.. overall it was a great location and easy to get everywhere. Could be a really good hotel, just really needs some TLC.
Stayed 5 nights in Apr 2024
Response from Peter B on 15 Apr 2024
Dear Simon,Thank you for your feedback regarding your stay. We apologise for the issues you encountered with the cleanliness and the washing machine. We are addressing these concerns with our housekeeping and maintenance teams to ensure that our accommodation meet the high standards our guests expect and deserve. We appreciate your comments on the location, and we are committed to improving the overall guest experience. We hope to have another chance to show you the improvements we've made.Kind regards, Guest Services, Melbourne South Yarra Central Apartment Hotel

10/10 Excellent

Gary

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Peter B on 15 Apr 2024
Dear Gary,Thank you for your excellent rating of Melbourne South Yarra Central Apartment Hotel. We're thrilled that your stay with us was a five-star experience and we're glad we could meet your expectations.We wish you safe travels and eagerly anticipate your next visit.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Peter B on 8 Apr 2024
Dear Sarah,Thank you for choosing to stay with us. We appreciate your feedback and are delighted that you had a stylish and relaxing experience. Travel safely to your next destination, and we look forward to welcoming you back in the future.Kind regards, Guest Services Melbourne South Yarra Central Apartment Hotel

4/10 Poor

Lauren

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Peter B on 5 Mar 2024
Dear Lauren,Thank you for choosing to stay with us and for sharing your feedback. We're very sorry to hear that you had a disappointing visit. We apologise for any issues or inconveniences you encountered during your stay. We value your opinion and we would like to know what we can do to improve our service and facilities. Please feel free to contact us directly and let us know what aspects of your stay did not meet your expectations. We appreciate your honesty and we hope to have another opportunity to welcome you back and provide you with a better experience.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

6/10 Okay

Huey Na

Disliked: Cleanliness, property conditions & facilities
Rooms need renovation and kitchen needs cleaning.
Stayed 2 nights in Jan 2024
Response from Peter B on 5 Mar 2024
Dear Huey Na,Thank you for sharing your feedback regarding your recent stay. We appreciate your insights regarding the need for room renovations and improvements in kitchen cleanliness.Your comments have been duly noted, and we will take proactive measures to address these areas for enhancement. Our aim is always to provide a comfortable and enjoyable experience for all our guests, and your input helps us in achieving this goal.We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Lea Kheng

Travelled with family
Liked: Room comfort
Stayed 5 nights in Feb 2024
Response from Peter B on 5 Mar 2024
Dear Lea Kheng,Thank you for choosing to stay with us and for sharing your feedback. We're happy that you had a great stay at our South Yarra Central Apartment Hotel. We're glad that you gave us a high rating, enjoyed our service and facilities, and that you will visit us again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

2/10 Terrible

Cassandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting state of the property, black mould, dirt, blood on the walls. Cutlery not adequate and draws also in disgusting state, bathroom Absolutely disgusting! Won't be staying again. Wouldn't let someone I dislike even stay here.
Response from Peter B on 5 Mar 2024
Dear Cassandra,We are deeply concerned to learn about the state of your recent stay. Please accept our sincerest apologies for the issues you encountered.Your feedback is extremely valuable to us, and we assure you that we are taking immediate action to address and rectify the issues you've highlighted. We understand your decision not to return, but we hope you might reconsider in the future, as we would welcome the opportunity to regain your trust and provide you with the exceptional experience that you deserve.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Soizic

Stayed 3 nights in Feb 2024
Response from Dirk. General Manager. on 25 Mar 2024
Thank you so much for your 5-star review. We look forward to hosting you in the future.

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and accessible property. So close to shopping & restaurants & cafe. A few doors from the OxyMed that we accessed regularly. Wonderful communication for anything we required. Will definitely stay there again. Thank you
Stayed 1 night in Feb 2024
Response from Peter B on 13 Feb 2024
Dear Evan,It's fantastic to hear that you had such a positive experience. We're delighted that the cleanliness and accessibility of our property stood out to you, along with the convenience of being so close to shopping, restaurants, and cafes. It sounds like our location perfectly complemented your needs, especially with the proximity to OxyMed.Your kind words about our communication efforts are greatly appreciated. We strive to be attentive and responsive to all our guests' needs, ensuring a seamless and enjoyable stay. We're thrilled you're planning to stay with us again, and we look forward to welcoming you back. Thank you for choosing us for your visit.Kind regards,Guest Services, Melbourne South Yarra Central Apartment Hotel.

10/10 Excellent

Janette

Liked: Cleanliness, room comfort
Great facilities again at this centrally located apartment hotel. Great rate for South Yarra . Very safe
Stayed 3 nights in Jan 2024
Response from Peter B on 6 Feb 2024
Dear Janette,Thank you for your perfect score and kind words about Melbourne South Yarra Central Apartment Hotel. We're thrilled to know you found our facilities to your liking and appreciated our central location and competitive rates in South Yarra. Ensuring our guests feel safe during their stay is a top priority, and we're glad you felt secure with us.We look forward to the pleasure of welcoming you back for another excellent stay.Kind regards, Guest Services, Melbourne South Yarra Central Apartment Hotel.

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The rooms are large and well fitted out. There is parking on site for a good daily rate which was a good point for us. The hotel is easy to locate and access. But our room needed a bit of tlc, such a toilet cistern not always turning off and air con needed attention. Overall a good property and we would stay there again.
Stayed 4 nights in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Greg,Thank you for choosing to stay with us and for sharing your feedback. We're glad that you enjoyed your stay, found our rooms large and well fitted out, and appreciated the on-site parking and our location. We apologise for the issues you encountered with the toilet cistern and air conditioning. Your feedback is valuable and will be taken into consideration as we strive to improve our services. We're delighted to hear that you would consider staying with us again. We look forward to welcoming you back for a more comfortable stay.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotels

4/10 Poor

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here with a young family. Good location but poor property. Very undermaintained with broken furniture. Not clean with blood present on the walls which we had to wipe up. Stained linen. Was told we would receive a cot before arrival and it didn't arrive. Would not stay again.
Stayed 2 nights in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Jeffrey,Thank you for taking the time to provide feedback on your stay. We sincerely apologise for the issues you faced, these are not the standards we strive for, and we will address these matters urgently with our team to ensure they are not repeated. Your comments are invaluable in helping us improve our service and facilities. We hope you might consider giving us another opportunity in the future to provide a better experience.Kind regards,Guest Services, Melbourne South Yarra Central Apartment Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The hotel apartments are very spacious and well equipped. Easy access and a great location in South Yarra.
Stayed 3 nights in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Valued Guest,Thank you for choosing to stay with us and for your perfect score! We're thrilled that you found our apartments spacious and well equipped, and appreciated the easy access and our great location in South Yarra. Your satisfaction is our top priority and we're delighted that we met your expectations. We hope to welcome you back in the future. Safe travels to your next destination!Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotels

8/10 Good

Emma

Stayed 1 night in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Emma,Thank you for your 8 out of 10 rating. We're pleased to know that your stay with us was largely positive. If there are any specific aspects of your stay that you particularly enjoyed or areas where we can make improvements, your feedback would be greatly appreciated. We strive to ensure our guests have the best experience possible. Looking forward to welcoming you back on your next visit!Kind regards,Guest Services, Melbourne South Yarra Central Apartment Hotel

10/10 Excellent

Robyn Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We visited for Aust.Open tennis for 3 days.Great location, easy walk to the train station which is only 1 stop to Richmond and an easy access to the tennis, MCG and AAMI Park. Trams are also at the doorstep. The unit was spotless and very comfortable. Chapel St is a foodie paradise ! Supermarket across the road making it easy to buy supplies. The little kitchen has everything you need. The units are spacious and far better than a pokey hotel room. Who needs room service!
Stayed 3 nights in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Robyn Margaret,It's fantastic to hear about your enjoyable experience during the AO! Your appreciation for the convenient location, easy transport access, and proximity to Chapel St's food paradise truly delights us. We're also thrilled that you found the unit spotless, comfortable, and well-equipped for your needs. It sounds like you really made the most of what Melbourne South Yarra Central Apartment Hotel has to offer!Travel safely to your next destination and we hope to welcome you back soon for another delightful stay.Kind regards, Guest Services, Melbourne South Yarra Central Apartment Hotel

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, room comfort
Would stay again
Great position, plenty of food options and public transport near by. Spacious apartments, comfortable beds.
Stayed 1 night in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Alice,Thank you for your fantastic review of your stay at our hotel. It's wonderful to hear that our position, with an abundance of food options and convenient public transport, added positively to your experience. We're also delighted that you found our apartments spacious and the beds comfortable.We look forward to welcoming you back for another enjoyable stay. Until then, travel safely!Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

6/10 Okay

Shannan

Travelled with family
Disliked: Cleanliness
Cheap but you get what you pay for
Apartment is in a great location and cheap. However the building feels dated. The hotel floor outside the lift smelt like cigarettes and was very musty. We had to hold our breath to stop feeling sick. Toilet kept running so had to make sure bathroom door was shut at night The lady at the front desk is very helpful and kind.
Stayed 4 nights in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Shannan,Thank you for choosing to stay with us and for sharing your feedback. We are glad that you found our location convenient and our front desk staff helpful. We apologise for the issues you experienced during your stay. We understand your concerns and will address these issues with our maintenance team to ensure they are rectified. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff that kindly allowed me an early check in, clean and a big amount of space for a 1 bedroom appartment. Would definitely stay again.
Stayed 2 nights in Dec 2023
Response from Peter B on 9 Jan 2024
Dear Kylie,Thank you so much for your wonderful review of Melbourne South Yarra Central Apartment Hotel. We are thrilled that you enjoyed our location, the friendliness of our staff, and the cleanliness of your one-bedroom apartment. It's particularly pleasing to know that our early check-in service added to your positive experience.We greatly appreciate your feedback and look forward to welcoming you back for another stay in the future.Wishing you safe and enjoyable travels.Kind Regards,Guest Services,Melbourne South Yarra Central Apartment Hotel

6/10 Okay

shelley

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Peter B on 9 Jan 2024
Dear Shelley,Thank you for choosing to stay with us in Melbourne. We appreciate your feedback. We hope that you had a memorable holiday season and wish you a successful year ahead. Safe travels to your next destination and we hope to welcome you back again.Kind Regards,Guest Services,Melbourne South Yarra Central Apartment Hotel

8/10 Good

Cheng-Yun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Peter B on 1 Jan 2024
Dear Cheng-Yun,We hope that you had a wonderful Christmas and we wish you a Happy New Year! Thank you for taking the time to share your feedback about your recent stay at our hotel. We're pleased that you had a positive experience overall. If there are any specific aspects you'd like to highlight or if you have any suggestions for us, please don't hesitate to share. Your feedback helps us continue to provide a great experience for our guests.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size rooms and great views
Stayed 5 nights in Dec 2023
Response from Peter B on 1 Jan 2024
Dear Melanie,Thank you for your wonderful rating and your feedback. We are delighted to hear that you enjoyed the size of our rooms and the views at Melbourne South Yarra Central Apartment Hotel. We appreciate your support and your kindness.We hope that you had a merry Christmas and we wish you a fantastic New Year ahead. We hope to have you back soon.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from PeterB on 18 Dec 2023
Dear Anthony,Thank you for choosing to stay with us. We're delighted that you enjoyed your time at our Melbourne South Yarra Central Apartment Hotel. Your perfect rating means a lot to us. We hope to welcome you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

2/10 Terrible

Clarissa

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given had blood splatters on the wall and a large amount of black mould on the ceiling as well as dirt, hair and dust build up on the floors and furniture. I complained to the receptionist and asked for a refund to stay elsewhere as it was unsafe, I was declined and offered another room. The second room had a ceiling man hole being held up with cello tape and blu tack (that the receptionist tried to deny despite it clearly being visible) as well as being dirty, I once again requested a refund due to the conditions and was denied as they were “fully booked”. Would definitely not stay here again after this experience!
Stayed 3 nights in Dec 2023
Response from PeterB on 18 Dec 2023
Dear ClarissaThank you for choosing to stay with us. We are very sorry to hear about the unacceptable conditions of the rooms you were given. This is not the standard of quality we aim to provide to our guests. We apologise for the inconvenience you experienced. We take your feedback very seriously and we will investigate the issues you raised and take appropriate actions to prevent them from happening again. We hope you will give us another chance to serve you better in the future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Wendy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
These apartments are well situated for access to the city. You can walk along the river or get a tram or train. The apartments themselves are basic but have everything you need. There are plenty of shops and restaurants in the area and a supermarket right opposite so very convenient.
Stayed 4 nights in Nov 2023
Response from PeterB on 7 Dec 2023
Dear Wendy,Thank you for choosing to stay with us. We're pleased to hear that you found our location convenient and well-situated for city access. Your comments about the apartments having everything needed and the surrounding amenities are appreciated. We hope you enjoyed your time exploring Melbourne.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Clean light airy room in a convenient area and best of all, a comfy bed
Stayed 1 night in Nov 2023
Response from PeterB on 5 Dec 2023
Dear Annette,Thank you for choosing to stay with us in Melbourne. We are delighted that you gave us a rating of 5 out of 5 and are happy that you found our room clean, light, and airy. We are also glad that you had a comfy bed and that you slept well. We appreciate your feedback and your kind words, and we look forward to seeing you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Elisa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from PeterB on 30 Nov 2023
Dear ElizaThank you for choosing to stay with us. We appreciate your excellent feedback. If there are specific details you can provide about your experience, it would assist us in improving our services for future guests. We hope to have the opportunity to welcome you back.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities
convenient
Stayed 2 nights in Nov 2023
Response from PeterB on 30 Nov 2023
Dear Mark,Thank you for choosing to stay with us. We're thrilled to receive your 5-star rating! It's fantastic that you had a wonderful experience at our hotel and we look forward to hosting you again.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

john

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
omg it is such a lovely place to stay so clean and the people are so friendly i was worried a little about the trams going pass but you could not hear them that much at all it gives you a great home away from home vibe i would recommend too all my friends
Stayed 3 nights in Nov 2023
Response from PeterB on 20 Nov 2023
Dear John,Thank you for choosing to stay with us. We are delighted that you enjoyed your stay and found our place to be clean and friendly, that the trams did not bother you too much and that you felt at home in our apartment. We appreciate your kind words and your recommendation to your friends. We hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location very friendly staff who were very helpful
Stayed 2 nights in Nov 2023
Response from PeterB on 20 Nov 2023
Dear Andrew,Thank you for choosing to stay with us. We're delighted to receive your positive rating and that you found our location great and our staff very friendly and helpful. Travel safely to your next destination, and we hope to have the pleasure of welcoming you back.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Daniel

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
After the manager was aware of problems with cleanliness and lack of amenities in the apartment a very pleasant stay in an excellent location.
Stayed 3 nights in Oct 2023
Response from PeterB on 30 Oct 2023
Dear Daniel,Thank you for sharing your feedback regarding your stay. We're glad to hear that after addressing the issues with cleanliness and amenities, you had a very pleasant stay in an excellent location. Your feedback is important to us, and we will continue to work on improving our services. We hope to have the opportunity to provide an even better experience for your future visits.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

4/10 Poor

Justin

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from PeterB on 16 Oct 2023
Dear Justin,Thank you for your feedback. We're sorry to see that your experience didn't meet your expectations. We're always striving to improve our services and if you can supply some specific feedback it would be valuable.We hope you'll give us another chance to serve you better in the future.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Very happy.Would recommend to anyone.clean,tidy,well located and too expensive.
Stayed 1 night in Sep 2023
Response from PeterB on 3 Oct 2023
Dear Sharon,Thank you for taking the time to leave a 5-star review for your recent stay. We appreciate your feedback and are thrilled to read your positive experience.We're delighted that you were very happy with your stay and that you found our hotel clean, tidy, well-located, and reasonably priced. I think you meant to say not too expensive I hope :)Your recommendation means a lot to us, and we're grateful for your support.Thank you for choosing us, and we look forward to the opportunity to welcome you back in the future.Kind Regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Roberto

Stayed 2 nights in Sep 2023
Response from PeterB on 25 Sept 2023
Dear Roberto,Thank you for choosing Melbourne South Yarra Central Apartment Hotel and for giving us a 10 out of 10 rating. We are overjoyed that you had a perfect stay with us and that you loved our service and accommodation.We hope that you had a wonderful time in Melbourne and that you explored its attractions and culture.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Also stayed here last year as good location for our needs. Apartment was clean and quiet. Quick easy check in. Was expecting a king bed and ended with a double! The bed was comfortable though and it wasn't the end of the world! However would not knowingly book a room with a double. It was a bit challenging to get the shower temperature correct. The apartment was probably not as well maintained as the one we stayed in last year but was still fine and we'll probably stay there again next year.
Stayed 5 nights in Aug 2023
Response from PeterB on 14 Aug 2023
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are glad that you found our apartment clean and quiet. We apologise for any inconvenience caused by the bed size and the shower temperature. We will take note of your feedback and ensure that we improve our services and facilities.We appreciate your patronage and we hope to have the pleasure of welcoming you back soon. Travel safely to your next destination.Kind regards,Guest Services,Melbourne South Yarra Central Apartment Hotel

8/10 Good

shelley

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from PeterB on 27 July 2023
Dear Shelley,Thank you for your positive feedback. We are glad that you had a pleasant stay at our apartment hotel and found it comfortable and convenient. We appreciate your kind words and hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from PeterB on 12 July 2023
Dear Judy,Thank you for your five-star rating. We are delighted that you had a great stay and can't wait to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Allicia

Stayed 2 nights in Jun 2023
Response from PeterB on 27 July 2023
Dear Allicia,Thank you for your lovely review. We are happy that you enjoyed your stay.We hope you had a wonderful time in Melbourne and we look forward to welcoming you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Cynjenha

Liked: Amenities, property conditions & facilities
Good spot. Lots of places to park nearby! Good for money by far
Stayed 3 nights in Jul 2023
Response from PeterB on 4 Sept 2023
Dear Cynjenha,Thank you for your lovely review and your five-star rating. We are delighted that you enjoyed your stay and found our location, parking, and our value for money excellent.We appreciate your feedback and your business. We hope you had a wonderful time in Melbourne and we hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was absolutely brilliant. The apartment was sparsely furnished but still very comfortable. A lot of the cutlery was missing but the very charming manager now has that in hand. Overall, I can’t imagine a better place to stay in that area. So many restaurants and bars, and a great Woolworths Supermarket right across the road!
Stayed 3 nights in Jun 2023
Response from PeterB on 4 July 2023
Dear Gail,Thank you for your wonderful review of our hotel. We are pleased that you had a brilliant stay with us and that you loved our location, apartment and manager. We apologise for the missing cutlery and we will have it replenished it as soon as possible. We appreciate your feedback and hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Celia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great little place for my family to stay at location was perfect. Communication was great. Cleanliness of the place was perfect. Overall a great little place to stay and would recommend staying there for anyone travelling to South Yarra
Stayed 6 nights in Jun 2023
Response from PeterB on 4 July 2023
Dear Celia,Thank you for your lovely review of our hotel. We are thrilled that you and your family had a great stay and that you loved our location. We are glad that you would recommend us to other travellers and we hope to see you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Tiziano

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the price, better than a hotel
Stayed 12 nights in Jun 2023
Response from PeterB on 4 July 2023
Dear Tiziano,We are delighted that you had a wonderful stay with us and that you found our apartment hotel to be a great value,.We appreciate your kind words and we look forward to welcoming you back soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Daniele

Business traveller
Liked: Cleanliness, room comfort
Very conveniently situated in the heart of South Yarra near shops/venues & PT. As expected can get noisy on Saturday night. Osmond from reception has been very courteous & accomodating. This was my third visit & I would choose to stay there again.
Stayed 2 nights in Jun 2023
Response from PeterB on 8 June 2023
Dear Daniele,Thank you for taking the time to share your experience with us. We greatly appreciate your feedback and are pleased that you found our hotel convenient. We apologise for any noise you may have experienced on Saturday night, but we are glad it did not detract from your overall satisfaction. We will pass on your compliments to Usman for his courteous and accommodating service. It was a pleasure hosting you for the third time, and we look forward to welcoming you back for many more visits.Thank you for choosing to stay with us.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Sally

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 nights as had training in Richmond. As from the country, it was great as caught the tram so didn't need to drive anywhere. The shower was fantastic, the bed very comfy, Surprisingly it was very quiet even with trams going past every 15 minutes. It didn't wake me at all. Would definitely stay again.
Stayed 3 nights in May 2023
Response from PeterB on 6 June 2023
Hi Sally,Thank you for sharing your feedback on your recent stay with us. We appreciate your positive review and are thrilled that our hotel's location was convenient. We're also glad you found the shower to be fantastic and the bed very comfortable. We truly appreciate your recommendation, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Guest servicesMelbourne South Yarra Central Apartment Hotel

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from PeterB on 5 June 2023
Dear LatoyaWe wanted to extend our thanks for choosing to stay with us.We sincerely thrilled that you had a wonderful time at our hotel and we hope that your room was comfortable.We look forward your return in the near future.'Sincerely,Guest servicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Cheryl

Business traveller
Liked: Cleanliness, amenities
This was a great little find in South Yarra
Stayed 1 night in May 2023
Response from PeterB on 5 June 2023
CherylWe wanted to say thank you for your stay with us.We genuinely pleased that you had a great time at our hotel and that your room met your expectations. We can't wait to welcome you back soon.Kind regards,Guest servicesMackay Oceanside Central Hotel

4/10 Poor

Carla

Business traveller
Disliked: Cleanliness, property conditions & facilities
The hotel room was grubby and rundown. The shower was filled with black mould between all of the white tiles, the toilet dribbled water when flushed and dripped constantly. The bedroom light switch did not even turn on, and was grubby with a layer of dust along the top. Lamp light only in the bedroom. Bedside powerpoint didnt work. Chipped furniture. Brand new white socks put on for bed and walked in the room only to switch off lights and visit the toilet visibly dirty on the bottom despite barely any walking around on the carpet. Dust along power points and light switches. One lift only servicing 7 floors. No lighting in the corridors - the sensor light on level 2 stayed on for 15 seconds at a time only, which means standing in the dark for your long wait for the lift. Noisy during the day from the school, SO noisy until midnight out the front being right on the street, with Trams going directly past regularly. Positives were the location and huge kitchen including oven and cooktop.
Stayed 1 night in May 2023
Response from PeterB on 24 May 2023
Dear CarlaThank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologise for the issues you encountered during your stay. This does not reflect our usual standards, and we will address them immediately to ensure they are resolved. On a positive note, we are glad to hear that you appreciated the location of our hotel and the spacious kitchen with its amenities.We appreciate your feedback as it helps us to identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Kind regards,Guest Services

10/10 Excellent

Ron

Stayed 1 night in May 2023
Response from PeterB on 20 June 2023
Dear Ron,We are delighted by your wonderful review and your high rating. We value your patronage and we look forward to seeing you again soon.Kind regards,Guest ServicesMelbourne South Yarra Central Apartment Hotel

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, room comfort
Comfortable convenience.
Well priced, roomy accommodation in a very convenient location. Supermarkets and dining options all close by and just a short walk from the nearest tram stop.
External view
Cute windows giving fresh air.
Woolworths, La Mana and various other shopping options viewed from my window
Where I chose to eat, just down the road. Attempted to go to Beverly rooftop but seems you need to book in advance, even on a Tuesday.
Stayed 1 night in May 2023
Response from PeterB on 15 May 2023
Dear Tracey,Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay.We take pride in offering spacious and comfortable accommodation at competitive prices and hope to welcome you back to our hotel on your next visit to Melbourne.Kind regards,Guest ServicesSouth Yarra Central Apartment Hotel

6/10 Okay

Victor

Stayed 1 night in May 2023
Response from PeterB on 5 June 2023
Dear VictorThank you for staying at our hotel.We truly hope that you had a pleasant experience with us and that your room was clean and comfortable.We would love to have you as our guest again soon.Best regards,Guest servicesMackay Oceanside Central Hotel