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Reviews of Healesville Hotel

3.5 out of 5
Healesville Hotel
256 Maroondah Highway, Healesville, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 209 reviews" "
Rating 8 - Good. 74 out of 209 reviews" "
Rating 6 - Okay. 13 out of 209 reviews" "
Rating 4 - Poor. 0 out of 209 reviews" "
Rating 2 - Terrible. 1 out of 209 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Viviane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and well appointed.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Both the room and bathrooms very clean and fresh the room was spacious and had an area to make coffee and tea
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness Excellent staff service
Stayed 1 night in Jan 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff
Had a fabulous 2 night getaway at the Healesville Hotel. The location was spectacular right in the heart of town. Pub was lively and had a great beer garden. Bit noisy later on but earplugs were provided. Shared bathroom was not problem, never had to wait and loved the old world charm of the place. Would definitely recommend and would stay again.
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and tidy room. Communal toilet and shower not ideal
Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, lots of character. Helpful staff with easy check in and right in the heart of town, short walk to all local attractions. Would happily stay again!
Stayed 1 night in Nov 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Shasta on 3 Oct 2023
Hi Michael,I can see from you review that you did not have a very good experience at our hotel for your stay with us on Friday 29th September. I'm very sorry that it was not an enjoyable stay for you and we would very much like to improve in the areas that you felt let our accommodation down.We would really appreciate some feedback from you so we can improve our services and accommodation for our guests in the future.Kind Regards,Shasta

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
A pleasant stay over 4 nights. The share bathroom was assisted by having 2 bathrooms and a wc. So no waiting.
Stayed 4 nights in Sep 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Partner and I had a little staycation here as I had an event in town. The room was beautiful pub style accommodation and very cozy but spacious. Bed was comfy and was pleased to arrive and find the split system had already been put on to warm the room. Super clean as were the shared bathrooms and well appointed. The quality plunger coffee instead of instant was a pleasant addition as well. Given the old building and high ceilings the acoustics aren't great but thought the complimentary earplugs were a great touch for those who sleep light!
Stayed 1 night in Sep 2023

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities. Historic Old Pub, respectfully renovated.
Stayed 1 night in Sep 2023

8/10 Good

tim

Travelled with partner
Liked: Amenities
Very pleasant environment
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious and clean. Shared facilities looked to be freshly painted. Everything was there for a 1 night stay and the convenience of having dining below was a bonus and good food. Recommend booking ahead if you want the dining room sitting.
Stayed 1 night in Aug 2023

10/10 Excellent

Rocky

Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, really big room. Shared bathrooms were really clean. Only slight issue was the room was really cold and aircon was going full blast but struggling to keep the room warm.
Stayed 1 night in May 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
easy access in and out. close to shops.
Stayed 1 night in May 2023

8/10 Good

bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed own toilet, Had its own exit to the town,
Stayed 4 nights in Apr 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Efficient and friendly checkin
Stayed 1 night in Apr 2023

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Apr 2023

10/10 Excellent

JANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel - the rooms have been tastefully renovated. Beds are comfortable, ceilings are high - everything one needs for overnight accommodation.
Stayed 1 night in Apr 2023

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay for a night ! :)
Stayed 1 night in Mar 2023

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to shopping stripe and variety shops. Great authentic old hotel character.
Stayed 1 night in Jan 2023

8/10 Good

Lize-Mari

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean,pretty decor, and neat, easy check in and check out. Staff friendly. Right in the heart of the little town so easy walking distance to many café s and restaurants. Lots of charm. On the downside for me, shared toilets/bathrooms and no microwave (or other provisions for having breakfast or a small meal, like cutlery or crockery) in the room means I'm unlikely to stay more than a night.
Stayed 1 night in Jan 2023

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Place was fine Not sure if it advertised shared bathroom One staff member was quite rude
Stayed 1 night in Jan 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character and charm. The room was clean and tidy and staff very helpful and friendly. The only downside was no shower and toilet in the room.

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Oct 2022

10/10 Excellent

Dougal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facilities, and cosy rooms.
Stayed 1 night in Sep 2022

8/10 Good

Ian

Stayed 1 night in Aug 2022

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

James & Lavinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t see any staff members but spoke to Michael on the phone for entry procedures and a cleaner in the hallway the next morning who was helpful. The room was big and the bed very comfortable. We were happy to see mugs instead of tiny cups for tea. You do have to share a bathroom but they were spotless and it was good to have a sink in our room. The hotel is in the best position, right in the main street within walking distance to all cafes and shops. I thought we might have had a bit of road noise but didn’t hear too much apart from a little in the morning but it wasn’t early. Certainly, by the time we were ready to sleep it was quiet. We stayed on a Sunday night when the hotel bar/restaurant was not open so had no opportunity to try the food. Plenty of off street parking. Would definitely recommend.
Stayed 1 night in Mar 2022

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heritage building with great beds. No breakfast available but could be lockdown result and hopefully only temporary.
Stayed 2 nights in Nov 2021

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! The staff were all so friendly & welcoming, my room was spacious, clean and cosily warm (and smelt nice!). The bed was very comfortable & I slept like a log. The shared bathrooms were very clean & well stocked with quality products - and although there were other guests staying, I didn’t see one of them the whole time. Would definitely stay here again.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Kirsty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel and friendly staff. Little bit noisy at night due to the creaky floor boards but I am a very light sleeper and took advantage of the ear plugs they provided. Would def stay again.
Stayed 2 nights in Mar 2021

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We found the Healesville Hotel to be a comfortable stay . The room was clean , nice linen and a cosy bed . The room smelt like a day spa . The shared bathrooms were not a problem, one of the bathrooms quite large . We enjoyed our two night stay .
Stayed 2 nights in Mar 2021

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay here . Beautiful room .. well appointed and lovely touches in the room . Staff were happy to help and it was lovely and quiet ,with earplugs supplied just in case . Fridge is included in the room as well as a washbasin to freshen up Gorgeous decor and comfy bed with an excellent walkable location in the heart of town .
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the old building that you walk into but then the rooms are a bit more modern so it’s a nice mix I was pleasantly surprised
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
country pub
We had a very enjoyable stay at the Healesville Hotel
Stayed 1 night in Feb 2020

10/10 Excellent

Nelly, Jersey City, NJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It felt like I stayed at a Bed and Breakfast minus the food. The room was very comfortable. Lovely amenities. Didn’t mind sharing the bathroom and the French press for coffee was a nice touch.
Stayed 3 nights in Feb 2020

8/10 Good

Bec, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though shared bathroom and fully booked, there was no waiting for shower.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a great location And great food
Stayed 1 night in Nov 2019