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Grand Hyatt Melbourne

123 Collins Street Melbourne, 3000 Australia

Melbourne spa property near Federation Square

In the city center
Centrally located in Melbourne, this property is near Melbourne Town Hall, Federation Square, and Eureka Tower. Additional nearby points of interest include Melbourne Cricket Ground. Show more
Spa and fitness
At Grand Hyatt Melbourne recreational amenities include an indoor pool, a health club, and a sauna. The property also provides a full-service health spa, a restaurant, and spa services.
32-inch high-def TVs
All guestrooms feature beds with Select Comfort mattresses, LCD televisions, and high-definition televisions. Other amenities include refrigerators, separate bathtubs and showers, and bathrobes. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

88%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 22/06/2013. The check-out date cannot be after 22/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Grand 1 King - 1 King Bed
1 kingSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
Grand 2 Twins - 2 Twin Beds
2 twinSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
Grand View 2 Twins - 2 Twin Beds
2 twinSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
Grand View 1 King - 1 King Bed
1 kingSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
Club 1 King - 1 King Bed
1 kingSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
Grand Suite 1 King - 1 King bed-Limited Time Offer
1 kingSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
Spa 1 King - 1 King Limited Time Offer
1 kingSelect Comfort mattress with premium bedding including cotton linens. View of the city and river. Desk. 32-inch LCD television with cable channels, pay movies, and TV Internet access (surcharge). Wired and wireless Internet access (surcharge). In-room safe. Refrigerator, minibar, and espresso maker. Separate bathtub and shower. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Wheelchair accessible. Non-Smoking.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Pets not allowed
  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Promotions

Advance Purchase - 7 Days

Book a stay in an "Advance Purchase" rate category at least 7 days prior to arrival and receive a 20% discount at time of booking.

Must book an "Advance Purchase" rate category to qualify. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full prepayment and is non-refundable. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

28-Day Advance Purchase

Book a stay with a 28-day advance purchase and receive a 20-percent discount on room rates.

Must book an “Advance Purchase” rate plan. Discount is reflected in total purchase price at time of booking. All hotel reservations are subject to availability and must be made 28 days in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

Awaken Promotion

Book a stay in an "Awaken Package" rate category and receive the following:

  • Daily breakfast per person, per room
  • Late check-out privilege (subject to availability)
  • Must book an "Awaken Package" rate category to qualify. Breakfast is served in the hotel's restaurant and may not include taxes and gratuities. Offer is not valid with groups/conventions and may not be combined with other promotional offers. No refunds for any unused portion of offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice. Other restrictions may apply.

    Awards and Affiliations

    Grand Hyatt Melbourne is listed in the 2006 Condé Nast Traveler Gold List of the world's best places to stay.

    Accessibility Options

    To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

    • Accessible path of travel
    • Accessible bathroom
    • Roll-in shower
    • Handicapped parking
    • In-room accessibility

    Property Amenities

    The recent completion of the $45 million redevelopment includes

    spectacular new upper and lower lobbies, the new restaurant, Collins

    Kitchen, and RU-CO, the new bar. The new Grand Hyatt Melbourne also

    includes a luxury retail precinct.

    The hotels fitness centre, City Club, includes a full gym and fitness

    studios; heated indoor pool; spa, sauna and steam room; tennis courts

    and golf nets. Sanctuary Day Spa offers extensive massage and beauty

    treatments.The perfect setting for business and social events, the hotel offers

    2,100 sq. meters of flexible event space in 20 function rooms. Onsite

    and offsite catering, audiovisual services and dedicated meeting

    planners ensure the success of every event.

    • 24-hour front desk
    • Air-conditioned public areas
    • Number of suites - 548
    • ATM/banking
    • Audio-visual equipment
    • Babysitting or child care
    • Ballroom(s)
    • Banquet facilities
    • Number of floors - 33
    • Bar/lounge
    • Beauty services
    • Business services
    • Cell phone/mobile rental
    • Coffee shop or café
    • Complimentary newspapers in lobby
    • Computer rental
    • Concierge desk
    • Multiple large conference rooms
    • Currency exchange
    • Doorman/doorwoman
    • Dry cleaning/laundry service
    • Elevator/lift
    • Event catering
    • Exhibit space
    • Express check-in
    • Express check-out
    • Full-service health spa
    • Health club
    • Laundry facilities
    • Room service
    • Concierge services
    • Business center
    • One meeting/conference room
    • Parking limited (surcharge)
    • Designated smoking areas
    • Luggage storage
    • Limo or Town Car service available
    • Massage - spa treatment room(s)
    • Medical assistance available
    • Multiple small meeting rooms
    • Multilingual staff
    • Secure parking
    • Parking (surcharge)
    • Valet parking
    • Patio
    • Porter/bellhop
    • Restaurant(s) in hotel
    • Room service (24 hours)
    • Safe-deposit box at front desk
    • Tennis on site
    • Sauna
    • Secretarial services
    • Security guard
    • Shoe shine
    • Shopping on site
    • Steam room
    • Swimming pool - indoor
    • Breakfast available (surcharge)
    • Tour assistance
    • Translation services
    • Wedding services
    • Elevator/lift attendant
    • Fireplace in lobby
    • Fitness facilities
    • Wireless (high-speed) Internet access - surcharge
    • Smoke-free property
    • On-site car rental
    • Fax machine
    • Spa services on site
    • Wheelchair accessible
    Grand Hyatt Melbourne, Melbourne,  Australia, Property Amenities Fitness and Wellness

    Rooms

    546 guest rooms offer floor-to-ceiling windows with panoramic city views

    and state-of-the-art technology and comfort, including spacious work

    stations with high-speed Internet access, marble baths with separate

    tubs and showers, 24-hour room service and complimentary daily

    newspaper.

    All guest rooms are furnished with Hyatt custom made beds and Egyptian

    cotton linen, and include LCD flat screen televisions and wireless

    internet access.

    The top seven floors of the hotel are reserved for Grand Club

    accommodation, allowing access to the Grand Club Lounge. The Lounge

    offers express check in and check out, all day refreshments, meeting

    areas and wireless internet access.

    All guestrooms are non-smoking.

    Room Amenities

    • Pay movies
    • Premium bedding
    • Blackout drapes/curtains
    • Climate control
    • Air conditioning
    • Complimentary newspaper
    • Multi-line phone
    • Voice mail
    • Direct-dial phone
    • Remote lighting/drapery/curtain control
    • Refrigerator
    • Minibar
    • Coffee/tea maker
    • Wake-up calls
    • Daily housekeeping
    • Turndown service (on request)
    • Bathroom scale
    • Separate bathtub and shower
    • Makeup/shaving mirror
    • In-room massage available
    • Slippers
    • Bathroom phone
    • Bathrobes
    • Complimentary toiletries
    • Hair dryer
    • In-room childcare (surcharge)
    • Electronic/magnetic keys
    • Cable television service
    • Iron/ironing board
    • Clock radio
    • Desk
    • Rollaway beds available
    • Cribs (infant beds) available
    • Complimentary bottled water
    • In-room safe
    • Non-smoking only
    • High-definition television
    • Wireless high-speed Internet access (surcharge)
    • Wired high-speed Internet access (surcharge)
    • Dial-up Internet access (surcharge)
    • Television Internet access (surcharge)
    • Speakerphone
    • Sleep Number by Select Comfort mattress
    • LCD television
    • City view
    • River view
    • Espresso maker
    • Wheelchair accessible

    Dining

    ollins Kitchen, the hotels restaurant, features open kitchens and five

    different dining concepts, including Grill, Wok, Sushi, Deli and

    Patisserie. The priority at Collins Kitchen is offering simple,

    authentic global cuisine using the finest local and organic produce.

    Guests will be able to interact with chefs for a dynamic dining

    experience.

    Collins Kitchen is an a la carte restaurant with menus for breakfast,

    lunch, dinner and all day dining, and includes an extensive wine list

    from a 2700 premium bottle wine room. With, an abundance of natural

    light and a variety of dining areas including banquette seating

    overlooking Russell Street, Collins Kitchen seats 180 guests with two

    private dining rooms seating 14 and 10 guests, as well as a relaxing

    lounge area.

    The bar, RU-CO, offers an extensive list of signature martinis,

    margaritas and classic cocktails, as well as an impressive list of

    single malt whiskeys and cognacs, and a wine list drawn from the 2700

    premium bottle wine room.

    Grand Hyatt Melbourne, Melbourne,  Australia, Dining Restaurant

    Recreation

    Gymnasium

    Aerobic studio and pilates classes

    Tennis court and half courts

    Steam room

    Sauna

    Massage and physiotherapy treatments

    Swimming pool and whirlpool spa tub

    Fitness assessment

    • Golfing nearby
    • Sailing nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Basketball nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Aerobics on site
    • Swimming on site

    Spa

    Grand Hyatt Melbourne has a full-service spa featuring massage and treatment rooms, facial treatments, and body treatments.

    • Body treatments
    • Facial treatments

    National Rating

    This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Hyatt Melbourne

    4.3
    out of 5
    avg. guest rating
    Hotel service:
    4.5
    Hotel condition:
    4.4
    Room cleanliness:
    4.5
    Room comfort:
    4.2
    Location:
    4.7
    Neighbourhood:
    4.7
    89%

    of guests recommend

    out of 18 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    A Traveller from Australia
    5.0
    out of 5
    Recommends this hotel
    Posted 13 Dec 2011

    “TOP MELBOURNE HOTEL.”

    This was my second stay at the Grand Hyatt in Melbourne, the only downside was that it was only for one night I really wanted to stay longer! The standard of the rooms is very high and the service is excellent. All the staff are very friendly and helpful. The service and quality of the food in the restaurant/cafe is very high. I recommend this hotel to anyone who is looking for comfort and luxury on their holiday.

    Area recommendations
    The main city area, mainly because of the great shopping and also there are some fantastic eating places especially in the "Lanes" in Melbourne.
    A Traveller from Perth, Australia
    5.0
    out of 5
    Recommends this hotel
    Posted 5 Dec 2011

    “Very impressive. Will definately stay there again”

    Loved the hotel, clean, friendly staff great location and well maintained

    Area recommendations
    Perfect location
    A Traveller from Perth WA
    4.0
    out of 5
    Recommends this hotel
    Posted 24 Oct 2011

    “great hotel in great location”

    Properly appointed hotel with what is expected of room and service, in the heart of Melbourne. Good Value.

    A Traveller from Sydney, Australua
    5.0
    out of 5
    Recommends this hotel
    Posted 17 Oct 2011

    “Excellent overall”

    Definitely 5 star hotel, very impressive

    A Traveller from melbourne
    5.0
    out of 5
    Recommends this hotel
    Posted 3 Sep 2011

    “very impressed”

    room was beautiful, very well appointed and staff were lovely

    Sheryl v from Perth
    5.0
    out of 5
    Recommends this hotel
    Posted 16 May 2011

    “Service, service we were so well cared for!”

    We had the most wonderful stay at the Hyatt. The service was absolutely out of this world. The staff were friendly and respectful of our every need. I will definitely stay at the Hyatt everytime I go back to Melbourne, it is close to the shopping and yet not so close that you feel like you are in the busy shopping areas. This was my husband's first stay in Melbourne and I wanted him to have a terrific experience, GO TO THE HYATT, we were blown away by their service.

    Area recommendations
    Melbourne CBD
    Dining
    You must stay and have a meal at the hotel at least one night, the grilled parawns are sensational.
    A Traveller from Australia
    5.0
    out of 5
    Recommends this hotel
    Posted 23 Apr 2011

    “Better than we expected”

    We stayed at this hotel around the last week of Jan-11. The stay turned out better than we expected - as some reviews weren't very positive. We paid a bit more to get a city view room and was well worth it. Breakfast was great but one morning we waited a bit to get a table.

    Area recommendations
    very close to china town so you can still get something to eat even after mid-night.
    A Traveller from Queensland, Australia
    2.0
    out of 5
    Does not recommend this hotel
    Posted 2 Dec 2010

    “Disappointing for a 5 star hotel”

    We had a disappointing stay at the Grand Hyatt Melbourne. Firstly, I had booked one room for 3 adults back in August, however upon arrival we were told that the room had not been 'set up' yet, and only contained 2 single beds. Also, there was a hair dryer missing which took a while to be brought up and thirdly, housekeeping did not come to our room until we called them at 3:30pm.

    George R from Sydney
    5.0
    out of 5
    Recommends this hotel
    Posted 29 Nov 2010

    “Great Melbourne CBD location”

    Great location, with easy walking distance to the offices in the CBD ... and the bars and restaurants at night Hotel room was very comfortable and nicely appointed, although a desk would be nice for business traveler (rather than a sofa and sofa table). Definitely will be back

    A Traveller from Adelaide
    5.0
    out of 5
    Recommends this hotel
    Posted 9 Oct 2010

    “What a weekend!”

    Fantastic location, professional and friendly staff and beautiful surroundings.

    Area recommendations
    The city.

    Grand Hyatt Melbourne

    123 Collins Street Melbourne, 3000 Australia

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    Nearby Points of Interest

    • Regent Theatre - 0.2 km / 0.1 mi
    • Forum Theatre - 0.2 km / 0.1 mi
    • Melbourne Town Hall - 0.3 km / 0.2 mi
    • Australian Centre for the Moving Image - 0.3 km / 0.2 mi
    • Federation Square - 0.4 km / 0.2 mi
    • St Paul's Cathedral - 0.4 km / 0.2 mi
    • Her Majesty's Theatre - 0.4 km / 0.3 mi
    • City Museum at Old Treasury Melbourne - 0.4 km / 0.3 mi
    • Treasury Gardens - 0.4 km / 0.3 mi
    • Bourke Street Mall - 0.4 km / 0.3 mi
    • Block Arcade - 0.5 km / 0.3 mi
    • Royal Arcade - 0.5 km / 0.3 mi
    • Parliament House of Victoria - 0.5 km / 0.3 mi
    • Princess Theatre - 0.5 km / 0.3 mi
    • QV Centre - 0.5 km / 0.3 mi

    Location Highlights

    • In city center
    • In business district
    • In entertainment district
    • Convention center nearby
    • Water nearby

    The closest major airports to Grand Hyatt Melbourne are:

    Melbourne, VIC (MEL-Tullamarine) - 19.3 km / 12 mi

    Melbourne, VIC (AVV-Avalon) - 49.5 km / 30.8 mi

    The preferred airport for Grand Hyatt Melbourne is Melbourne, VIC (MEL-Tullamarine).

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • Melbourne, VIC, Australia (MEL-Tullamarine)

    Area:

    Melbourne CBD, Victoria, Australia: Australia's second-largest city, Melbourne's city centre incorporates the central business district, extending from Queen Victoria Market in the north, west to the Etihad Stadium, and south to Federation Square. The district is home to many corporate headquarters, financial institutions, theatres, Chinatown, and an established population of students and young professionals.

    Grand Hyatt Melbourne

    123 Collins Street Melbourne, 3000 Australia

    Most recent booking for this hotel: less than 3 hours ago.
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