GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Grand 1 King - 1 King Bed
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Grand 2 Twins - 2 Twin Beds
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Grand View 2 Twins - 2 Twin Beds
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Grand View 1 King - 1 King Bed
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Club 1 King - 1 King Bed
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Grand Suite 1 King - 1 King bed-Limited Time Offer
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Spa 1 King - 1 King Limited Time Offer
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Advance Purchase - 7 Days
Book a stay in an "Advance Purchase" rate category at least 7 days prior to arrival and receive a 20% discount at time of booking.
Must book an "Advance Purchase" rate category to qualify. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full prepayment and is non-refundable. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
28-Day Advance Purchase
Book a stay with a 28-day advance purchase and receive a 20-percent discount on room rates.
Must book an “Advance Purchase” rate plan. Discount is reflected in total purchase price at time of booking. All hotel reservations are subject to availability and must be made 28 days in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Awaken Promotion
Book a stay in an "Awaken Package" rate category and receive the following:
Must book an "Awaken Package" rate category to qualify. Breakfast is served in the hotel's restaurant and may not include taxes and gratuities. Offer is not valid with groups/conventions and may not be combined with other promotional offers. No refunds for any unused portion of offer. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice. Other restrictions may apply.
Awards and Affiliations
Grand Hyatt Melbourne is listed in the 2006 Condé Nast Traveler Gold List of the world's best places to stay.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The recent completion of the $45 million redevelopment includes
spectacular new upper and lower lobbies, the new restaurant, Collins
Kitchen, and RU-CO, the new bar. The new Grand Hyatt Melbourne also
includes a luxury retail precinct.
The hotels fitness centre, City Club, includes a full gym and fitness
studios; heated indoor pool; spa, sauna and steam room; tennis courts
and golf nets. Sanctuary Day Spa offers extensive massage and beauty
treatments.The perfect setting for business and social events, the hotel offers
2,100 sq. meters of flexible event space in 20 function rooms. Onsite
and offsite catering, audiovisual services and dedicated meeting
planners ensure the success of every event.
Rooms
546 guest rooms offer floor-to-ceiling windows with panoramic city views
and state-of-the-art technology and comfort, including spacious work
stations with high-speed Internet access, marble baths with separate
tubs and showers, 24-hour room service and complimentary daily
newspaper.
All guest rooms are furnished with Hyatt custom made beds and Egyptian
cotton linen, and include LCD flat screen televisions and wireless
internet access.
The top seven floors of the hotel are reserved for Grand Club
accommodation, allowing access to the Grand Club Lounge. The Lounge
offers express check in and check out, all day refreshments, meeting
areas and wireless internet access.
All guestrooms are non-smoking.
Room Amenities
Dining
ollins Kitchen, the hotels restaurant, features open kitchens and five
different dining concepts, including Grill, Wok, Sushi, Deli and
Patisserie. The priority at Collins Kitchen is offering simple,
authentic global cuisine using the finest local and organic produce.
Guests will be able to interact with chefs for a dynamic dining
experience.
Collins Kitchen is an a la carte restaurant with menus for breakfast,
lunch, dinner and all day dining, and includes an extensive wine list
from a 2700 premium bottle wine room. With, an abundance of natural
light and a variety of dining areas including banquette seating
overlooking Russell Street, Collins Kitchen seats 180 guests with two
private dining rooms seating 14 and 10 guests, as well as a relaxing
lounge area.
The bar, RU-CO, offers an extensive list of signature martinis,
margaritas and classic cocktails, as well as an impressive list of
single malt whiskeys and cognacs, and a wine list drawn from the 2700
premium bottle wine room.
Recreation
Gymnasium
Aerobic studio and pilates classes
Tennis court and half courts
Steam room
Sauna
Massage and physiotherapy treatments
Swimming pool and whirlpool spa tub
Fitness assessment
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Hyatt Melbourne
of guests recommend
out of 18 reviews
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 18) · See more Grand Hyatt Melbourne reviews
“TOP MELBOURNE HOTEL.”
This was my second stay at the Grand Hyatt in Melbourne, the only downside was that it was only for one night I really wanted to stay longer! The standard of the rooms is very high and the service is excellent. All the staff are very friendly and helpful. The service and quality of the food in the restaurant/cafe is very high. I recommend this hotel to anyone who is looking for comfort and luxury on their holiday.
“Very impressive. Will definately stay there again”
Loved the hotel, clean, friendly staff great location and well maintained
“great hotel in great location”
Properly appointed hotel with what is expected of room and service, in the heart of Melbourne. Good Value.
“Excellent overall”
Definitely 5 star hotel, very impressive
“very impressed”
room was beautiful, very well appointed and staff were lovely
“Service, service we were so well cared for!”
We had the most wonderful stay at the Hyatt. The service was absolutely out of this world. The staff were friendly and respectful of our every need. I will definitely stay at the Hyatt everytime I go back to Melbourne, it is close to the shopping and yet not so close that you feel like you are in the busy shopping areas. This was my husband's first stay in Melbourne and I wanted him to have a terrific experience, GO TO THE HYATT, we were blown away by their service.
“Better than we expected”
We stayed at this hotel around the last week of Jan-11. The stay turned out better than we expected - as some reviews weren't very positive. We paid a bit more to get a city view room and was well worth it. Breakfast was great but one morning we waited a bit to get a table.
“Disappointing for a 5 star hotel”
We had a disappointing stay at the Grand Hyatt Melbourne. Firstly, I had booked one room for 3 adults back in August, however upon arrival we were told that the room had not been 'set up' yet, and only contained 2 single beds. Also, there was a hair dryer missing which took a while to be brought up and thirdly, housekeeping did not come to our room until we called them at 3:30pm.
“Great Melbourne CBD location”
Great location, with easy walking distance to the offices in the CBD ... and the bars and restaurants at night Hotel room was very comfortable and nicely appointed, although a desk would be nice for business traveler (rather than a sofa and sofa table). Definitely will be back
“What a weekend!”
Fantastic location, professional and friendly staff and beautiful surroundings.
Showing 1 - 10 results (of 18) · See more Grand Hyatt Melbourne reviews
123 Collins Street Melbourne, 3000 Australia
Nearby Points of Interest
Location Highlights
The closest major airports to Grand Hyatt Melbourne are:
Melbourne, VIC (MEL-Tullamarine) - 19.3 km / 12 mi
Melbourne, VIC (AVV-Avalon) - 49.5 km / 30.8 mi
The preferred airport for Grand Hyatt Melbourne is Melbourne, VIC (MEL-Tullamarine).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Melbourne CBD, Victoria, Australia: Australia's second-largest city, Melbourne's city centre incorporates the central business district, extending from Queen Victoria Market in the north, west to the Etihad Stadium, and south to Federation Square. The district is home to many corporate headquarters, financial institutions, theatres, Chinatown, and an established population of students and young professionals.
123 Collins Street Melbourne, 3000 Australia
