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Reviews of Apartments on Chapman

3.5 out of 5
Apartments on Chapman
76 Chapman Street, North Melbourne, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 273 reviews" "
Rating 8 - Good. 100 out of 273 reviews" "
Rating 6 - Okay. 36 out of 273 reviews" "
Rating 4 - Poor. 9 out of 273 reviews" "
Rating 2 - Terrible. 3 out of 273 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was nice and clean and had all the amenities. Easy access to transport. Staff were lovely and helpful. Would stay again.
Stayed 4 nights in Mar 2024
Response from AK on 1 Apr 2024
Many thanks for your review, so pleased you had a comfortable stay. Look forward to seeing you again !

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Annie was an amazing host, and Apartments on Chapman was an accessible and affordable location for us as a group of 4 teenagers coming from Adelaide. We highly recommend Apartments on Chapman for anyone who wishes to have an enjoyable and fun stay in Melbourne.
Stayed 5 nights in Feb 2024
Response from AK on 19 Feb 2024
Many thanks for your feedback. So pleased you enjoyed your stay. Hope to see you on your next trip to Melbourne. thanks for leaving the apartment so tidy !

10/10 Excellent

Lara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and friendly. Definitely will stay there again.
Stayed 3 nights in Jan 2024
Response from AK on 17 Feb 2024
Great to hear, thanks for the feed back !

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing place to be
It was quite and clean. But using Credit card as a means of identification I don't think is healthy for me. I wasn't comfortable despite reassurance.
Stayed 1 night in Jan 2024
Response from AK on 17 Feb 2024
Thanks for the feedback,. We need credit card and photo ID to limit fraudulent activity. Sorry if you were uncomfortable with this. We have been scammed and unless we have guest details there is little we can do when asked by the bank for these details. Glad you enjoyed your stay.

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lorraine was very friendly at reception with good local knowledge making the check-in very easy.
Stayed 1 night in Nov 2023

8/10 Good

Mardene

Travelled with group
Liked: Amenities, property conditions & facilities
Great little apartment for the price. Would definitely go back for the next city stay
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Business traveller
Disliked: Property conditions & facilities
good location but expensive considering misleading photos, , but when i advised reception of problems , they asked me to try and fix , they did nothing to help me , it was my problem .
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, room comfort
Good loacation
All OK
Stayed 5 nights in Nov 2023
Response from m on 27 Nov 2023
Thank you for your review

8/10 Good

Marnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to Royal Children's Hospital (less than 5 min walk), friendly staff, comfy bed, free on-site parking. Public transport and supermarket nearby.
Stayed 5 nights in Nov 2023
Response from m on 23 Nov 2023
Thank you for your review

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for weekend visit
Stayed 2 nights in Nov 2023
Response from m on 9 Nov 2023
thank you for your review

6/10 Okay

David

Stayed 2 nights in Sep 2023
Response from m on 9 Oct 2023
Thank you for your review

8/10 Good

Jasmeet

Travelled with family
Liked: Cleanliness, room comfort
Comfy stay in the heart of North Melb
Booked 2 bedroom apartment with family, it was nice, comfy stay. Apartment had all basic necessities like washing machines, dryer, cooking equipment etc
Stayed 3 nights in Jul 2023
Response from m on 18 July 2023
Thank you for your review

10/10 Excellent

Kerrie

Stayed 5 nights in Apr 2023

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The wifi service needs attention. Unable to log on, was told to connect ant reception window, and when did (for a split second) it dropped out when we went back into the room.
Stayed 2 nights in Mar 2023

6/10 Okay

Kelly

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Brittany

Stayed 1 night in Feb 2023

8/10 Good

Andrew

Stayed 1 night in Jan 2023
Response from m on 9 Nov 2023
Thank you for your review

4/10 Poor

Haydn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property had not been properly cleaned. Deodorant bottle found under bed, dust on all surfaces and when cooking only some of the elements worked. Wifi didn’t work.

10/10 Excellent

Melinda

Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Glen

Disliked: Cleanliness, property conditions & facilities
Not the cleanest apartment and bathroom is way too small.
Stayed 2 nights in Nov 2022

4/10 Poor

Melanie

Travelled with family and small children
Disliked: Amenities
We wont be returning
Stayed 1 night in Nov 2022

6/10 Okay

Kerrie

Travelled with group
Good location
The apartment was close to public transport, and the area was quiet. The beds were comfortable. The living area was cramped, and the bathroom was very small. The bathroom sink was tiny, and very awkward to use. There was a small lift, but we still had to use steps as well. The staff were friendly.
Stayed 3 nights in Nov 2022

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and tidy, reasonably priced.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet too. Off street parking is a bonus. Beds were like home so we all slept really well. Definitely staying again. Very pleasant stay. Thank you
Stayed 1 night in Sep 2022
Response from . on 26 Sept 2022
Thank you for your reviewWe look forward to seeing you again

4/10 Poor

Sam

Stayed 1 night in Sep 2022

4/10 Poor

Meghan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This property was liveable, but it was disappointing to be welcomed by open windows on a 4 degree Melbourne night and a struggling heater. The smell of cigarettes smoked prior to us arriving permeated the room for the entire time we stayed. The bathroom having a heat lamp was a nice feature that was much appreciated during the coldest months.
Stayed 3 nights in Jul 2022

6/10 Okay

Anna

Stayed 4 nights in Jul 2022

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is generally very run down and in poor condition. Let me detail a few of the issues I noticed during my brief stay in a 2 bedroom apartment:- ▪Bathroom very small and dirty. ▪Mould on the bathroom ceiling - serious health issue. ▪Bathroom sink so small it's impossible to brush your teeth without hitting your head on the overhanging cabinet. ▪Bathroom fittings filthy, broken and missing, i.e. cup holders, sink plug ▪Kitchen appliances about as cheap and nasty as you could get. ▪Bread sticks out the top of the toaster, toasts one side black and the other side white. ▪Kitchen table is barely big enough for 2 people, yet supposedly caters for 4 people. ▪None of the cutlery matches, just about each piece is different, and it's flimsy. ▪Same goes for the crockery, 2 cups, 2 mugs, 3 cereal bowls - catering for 4? ▪Hot and cold water connections on kitchen sink are back to front. ▪Small 2 seater couch, certainly doesn't seat 4 people. ▪Internet wouldn't connect to phone or tablet ▪TVs ridiculously old, and no tv remote in bedroom. ▪︎No Netflix or even "catch up" TV available. ▪Couldn't connect our smart phones to any TV to watch our own streaming services. ▪Bedside lamp in bedroom not working. ▪Several power points not secured, hanging loose. ▪Bed sheets marked ▪︎Not a 4 star propery, more like 1 star
Stayed 1 night in Jul 2022

10/10 Excellent

Darren

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, always there to answer any questions we had and very helpful.
Stayed 1 night in Jun 2022
Response from MW on 30 June 2022
Thank you for your review Darren, it was a pleasure having you stay with us.

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
I found the property to be safe, and clean, with exactly what I needed in terms of being in the city. Close to public transport and also close to a diverse range of cuisine in nearby cafes.
Stayed 1 night in May 2022
Response from MW on 14 June 2022
Thank you for your review We would be happy to have you stay with us again on your next trip

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, room comfort
Just don't Cook
The Studio Apartment was smalish as expected but you would have to move furniture around to have two people eating at the table and then put back to the wall to move around. The major flaw in my stay was the lack of ventilation in the kitchen area. I set the smoke alarm off and caused major concern for the rest of the people staying in the hotel (funny now) but people running about everywhere. Now it's not like i burned anything, it just the kitchen rangehood pumps back into the room (illegal) There is no flu plumed into the r/hood. So in short completely useless and you cant fry anything, pasta meals only if you plan to stay there and use the kitchen. ps the hotplate doesn't get hot enough to boil water. so maybe just uber eats
Stayed 4 nights in May 2022

10/10 Excellent

Sam

Stayed 1 night in May 2022
Response from MW on 11 May 2022
Thank you for your review. Looking forward to seeing you again on your next trip.

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great location and apartment had everything you need for a home away from home. Free parking is an added bonus
Stayed 6 nights in Mar 2022
Response from . on 7 Apr 2022
Thank you for your review

10/10 Excellent

David

Stayed 1 night in Mar 2022
Response from Apartments on Chapman on 9 Mar 2022
Thank you for the great review

10/10 Excellent

oscar

Stayed 1 night in Feb 2022

6/10 Okay

Lesa

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The apartment was in a very good location. It was comfortable, the beds were comfy too, which is important. North Melbourne is close to the hospital and a quick tram ride to the CBD. The local area has supermarkets and cafes. The staff were helpful and friendly. Our only issue was the cleanliness of the property when we arrived surfaces were dirty, door handles were grimy and the fridge had food remnants in it. The floors were sticky. We wiped everything down with antibacterial wipes and washed all the plates and cutlery.
Stayed 4 nights in Jan 2022
Response from Apartments on Chapman on 9 Mar 2022
Thank you for your review, your comments have been noted and action taken.

6/10 Okay

Larissa

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
The customer service was second to none, but once we entered the room it all went south. The room was not clean, the floor was filthy, so much so that we didn’t let our kids take their shoes off. The shower was broken and dirty, there was no toilet paper. No face washers or soap for showering / washing hands after using the bathroom. The kettle was burnt out. Considering this place advertised being close to the RCH, which is why we used them, I would hate to have had an immunocompromised child in that environment. However, Due to the responsiveness and positive nature of the staff I am willing to try them again, but I will be asking them to ensure the room is clean and stocked.
Stayed 1 night in Dec 2021

10/10 Excellent

Cazz

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Auntie Lorrie, friendly welcoming, clean and well equipped good value accomodation. I'll be back. Thankyou
Stayed 2 nights in Dec 2021

10/10 Excellent

Ollie

Liked: Cleanliness, amenities, property conditions & facilities
The owners/staff are lovely, accommodating and very easy to communicate with. The apartment is clean, spacious and has everything you need for a short-term stay and is good value for money.
Stayed 1 night in Nov 2021
Response from Lorri on 7 Dec 2021
Hi Ollie, We thank you and appreciate your feedback. Cheers, Management

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from aptsonflemington on 23 Apr 2021
Thanks for the review Anthony

8/10 Good

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from Apartments on Chapman on 22 Jan 2021
Thank you for your review

6/10 Okay

Michelle, Ballarat

Travelled with family
Disliked: Amenities
Internet access was inconsistent, there was a fair amount of noise from neighbours within the building and in the neighbourhood. It was convenient for hospitals but not somewhere to stay for a long period.
Stayed 7 nights in Nov 2020
Response from 1 on 29 Dec 2020
Neighbourhood noise out of our control unfortunately.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Location was good. Reception was not good with the excep
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Great central location with car parks. Lovely staff and nice stay!
Stayed 2 nights in Mar 2020
Response from Reception - Apartments on Chapman on 15 Mar 2020
Thank you for staying with us! We appreciate your feedback and hope to see you again in the future :)

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020
Response from Reception - Apartments on Chapman on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda, Sale

Travelled with group
Liked: Cleanliness, amenities
Location was perfect, walking distance to shops etc. comfortable and very quiet.
Stayed 1 night in Feb 2020
Response from Reception - Apartments on Chapman. on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness
Stayed 1 night in Jan 2020
Response from Reception - Apartments on Chapman. on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2019
Response from Reception - Apartments on Chapman. on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great, the staff very helpful and friendly. What I didn’t like was very loud guests at 3.15 in the morning
Stayed 1 night in Dec 2019
Response from Reception - Apartments on Chapman. on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from Reception - Apartments on Chapman. on 4 Mar 2020
Thanks for staying with us. We appreciate your feedback!