Twin Room

Reviews of B&B HOTEL Marseille Euromed

2 out of 5
B&B HOTEL Marseille Euromed
44 rue de Ruffi, Marseille, Bouches-du-Rhone

Reviews

7.8

Good

Rating 10 - Excellent. 132 out of 498 reviews" "
Rating 8 - Good. 219 out of 498 reviews" "
Rating 6 - Okay. 89 out of 498 reviews" "
Rating 4 - Poor. 35 out of 498 reviews" "
Rating 2 - Terrible. 23 out of 498 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leith

Liked: Cleanliness, staff & service, property conditions & facilities
Good decent breakfast and very walkable
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2024

10/10 Excellent

Alistair, Aldershot

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious room. Quiet neighbourhood
Stayed 3 nights in Sep 2023

10/10 Excellent

Epeli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Sep 2023

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mohammed

Stayed 1 night in Jul 2023

10/10 Excellent

Esam

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff good location everything great 👍
Stayed 2 nights in Jun 2023
Response from Rahma on 13 July 2023
Bonjour Essam,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Euromed lors d'un prochain séjour.

10/10 Excellent

Pastor Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Front desk agent in the am shift was nice n friendly very helpful and courteous
Stayed 1 night in Jun 2023
Response from rahma on 30 June 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Euromed lors d'un prochain séjour

8/10 Good

Betty

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Rahma on 30 June 2023
Bonjour Betty,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.

6/10 Okay

Fani

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The floors were dirty. The hotel was in very unsafe area to travel in. Many men on the streets smoking cigarettes just hanging out. It’s not safe for women traveling alone.
Stayed 3 nights in Jun 2023
Response from Réception on 26 June 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from rahma on 27 June 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Euromed lors d'un prochain séjour

10/10 Excellent

Jade

Stayed 1 night in Jun 2023
Response from Rahma on 27 June 2023
Bonjour Jade,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Euromed lors d'un prochain séjour

8/10 Good

patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 1 night in May 2023
Response from rahma on 27 June 2023
Bonjour Patricia,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Euromed lors d'un prochain séjour

10/10 Excellent

zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Michael

Stayed 1 night in Sep 2022
Response from LA RECEPTION. on 29 Sept 2022
Bonjour,Nous vous remercions d'avoir pris le temps d'exprimer votre avis.Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement.

10/10 Excellent

Tahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room very clean and breakfast nice served
Stayed 1 night in Aug 2022
Response from réception on 26 Aug 2022
Merci beaucoup. A bientôt dans notre hôtel.

8/10 Good

Melissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Room was very hot. The WIFI was unavailable for a few hours.
Stayed 1 night in Jun 2022
Response from La réception on 30 June 2022
Bonjour Melissa, Nous vous remercions d'avoir pris le temps d'exprimer votre avis. Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement.

2/10 Terrible

Mohamed

Stayed 1 night in Jun 2022
Response from La réception on 18 June 2022
Bonjour Mohamed, Tout d'abord merci d'avoir pris le temps de laisser une note. Nous sommes navrés que nos prestations n'aient pas été à la hauteur de vos attentes. Espérant vous recevoir prochainement. Bien à vous. La réception.

6/10 Okay

Harry, Diamond Bar

Travelled with family
Disliked: Amenities
Property is relatively new. Room is spacious. However, only a shower towel was provided which is not up to sanitation standards. A face towel should be provided in addition to the shower towel.
Stayed 2 nights in Jun 2022
Response from Réception on 13 June 2022
Hello Harry, Thank you for taking the time to leave a review of your recent stay. We are really happy to read that you enjoyed your stay in our hotel and also the room and the service. Your compliments will be passed on to all the staff who will appreciate it! However, we apologize for the towels. We hope to have the pleasure of seeing you again soon at the B&B Hotel MARSEILLE Euromed.

2/10 Terrible

JOSE ALESSIO, MEXICO

Stayed 1 night in Jun 2022

10/10 Excellent

Vishal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Séna on 28 Nov 2021
Bonjour, Nous vous remercions pour cette jolie note. Cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip in Marseille
Everything was good. Good location, great value for money.
Stayed 4 nights in Aug 2020
Response from B&B Euromed on 17 Aug 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Yifan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Excellent
Stayed 3 nights in Oct 2019
Response from la réception on 15 Nov 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Zoubir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely good and comfortable hotel. The staff were extremely helpful and could not do any more for us. The location is also very quiet, very close to the Docks and the huge shopping centre Les Terrasses du Port.
Stayed 1 night in Aug 2019
Response from receptionist on 20 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Abdelghani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from réceptionniste on 22 Aug 2019
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
+Easy accessible to Trams, so good connectivity to all locations. +Room we stayed in spacious enough, neat and clean. -Property corridor and elevator stinks and doesn’t seem neat and clean.
Stayed 3 nights in Jun 2019
Response from reception on 5 July 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness
Location is good, not very clean. Check In process was slow
Stayed 1 night in Jun 2019
Response from reception on 30 June 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from réception on 2 July 2019
Bonjour Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.

4/10 Poor

LEANDRO

Disliked: Cleanliness, property conditions & facilities
Not recommended
We have booked this hotel for our family (me, my wife and two children). In terms of location, this hotel is very well located, around 15 minutes walking to city center. However, the hotel itself was very disappointing... the room offered to us was quite old and the bathroom was very dirty, to the point we were almost not willing to use it. We had to wash it before using it. The upper beds for the children were full of sand dust. Right under the entry door, the ceiling was dripping water from the air conditioning machine, so every time we had to leave or we would arrive, we would have to dry the floor. Breakfast was paid. Worth the price to what was offered, as we were not able to find another place that could match the price for an equivalent meal. I would not recommend this place to anyone, but I would not recommend this place to anyone.
Stayed 3 nights in Jun 2019
Response from reception on 30 June 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
OK for the price. Near grocery store. Clean, not fancy. Wifi ok
Stayed 3 nights in May 2019
Response from réception on 12 June 2019
Bonjour, Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel MARSEILLE Euromed. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot mama
Great service, friendly staff
Stayed 3 nights in May 2019
Response from réception on 12 June 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

6/10 Okay

Mikhail

Disliked: Cleanliness
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Tidy and cosy. Most certainly value for money.
Stayed 2 nights in Nov 2018
Response from réceptionniste on 28 Nov 2018
Hello, Thank you for this pleasant note, it is with great pleasure that my team and I are waiting to receive you again. Cordially. Nana.

8/10 Good

Kola Alex

It was a wonderful place. The staffs are friendly too.
Stayed 2 nights in Nov 2018
Response from réceptionniste on 28 Nov 2018
Hello, Thank you for this pleasant note, it is with great pleasure that my team and I are waiting to receive you again. Cordially. Nana.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from réceptionniste on 4 Oct 2018
Bonjour, Merci pour cette agréable note , c'est avec grand plaisir que mon équipe et moi-même attendons de vous recevoir de nouveau. Cordialement

8/10 Good

Thibault, Bogny sur Meuse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I take this hotel every time I come in Marseille and I’m still happy to go back
Stayed 5 nights in Aug 2018
Response from Janesca on 15 Aug 2018
Hello, Thank you for this nice comment. We hope to see you soon.

4/10 Poor

Mony, Montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice room space but problematic shower
In our room when someone was taking a shower, water was leaking through the floor until the room and soaking the dirty carpet. the non smoking room was smelling cigarretes and the breakfast was not that impressing
Stayed 2 nights in Jul 2018
Response from Janesca on 15 Aug 2018
We have taken note of your opinion and are very sorry that your stay was not up to your expectations. It is a priority for us to satisfy our guests and leave with a pleasant memory of their stay. We have taken the necessary steps to prevent these problems from happening again. We hope that you keep your trust in our sign and have the pleasure to welcome you for another stay at the B & B Hotel MARSEILLE Euromed.

2/10 Terrible

Deniz, İzmir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
we wanted to get it again when we paid the hotel fee. Like the horror movie around the hotel.
Stayed 1 night in Jul 2018
Response from Manager on 30 Aug 2018
What a pleasure to read you. It's a pleasure to see you again.

10/10 Excellent

SAHIB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and staff
It was awesome especially the woman at reception for very cooperative and the woman taking care of breakfast. Overall nice place to stay
Stayed 1 night in May 2018

6/10 Okay

William

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Ehh
Good breakfast. Poor condition of room: duct tape over hole in front door of our room, etc, broken mirror in elevator. Polite workers.
Stayed 2 nights in May 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean convenience in Marseille
Very helpful staff.
Stayed 1 night in Nov 2017

4/10 Poor

Adi, London

Liked: Staff & service
Disliked: Property conditions & facilities
Too many things went wrong
Stayed twice now. The first time was okay, the bathroom soap dispenser not being loaded was the only downside (and was fixed two days later). The second time, however: the air conditioning did not cool the room, the water in the shower would not drain fast enough leading to flooding and worst of all there were mosquitoes (many) that bit me through the night. The staff were good otherwise, the location is reasonably convenient and the bed and general cleanliness were okay.
Stayed 1 night in Oct 2017

8/10 Good

Henk, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room but with too many mosquitos!
This hotel is conveniently located and priced much better than near-by hotels. The breakfast in the morning was simple but fine, and the room was very quiet. However the internet speed was too low (advertised as 'very fast'), and there were lots of mosquitos during the night so I could not sleep very well.
Stayed 3 nights in Oct 2017

8/10 Good

paul, stratford on avon

Liked: Staff & service, property conditions & facilities, room comfort
Generic hotel rooms for a good deal and location
Stayed here for a long weekend and filled my time around town including going out to the beaches and to a couple of museums. Very cosmopolitan town with lots of activity, but hotel was a good place to quietly get some sleep and relax.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Ok. Wet floor when we arrived and staff not interested in resolving. Not enough staff at breakfast so had to wait for cutlery and food.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Ada, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in not very nice part of the city
Close to the metro station. Close to the port. Walkable to the train station. First we get room in second floor. Wasnt in the best condition but cleaned every day. We had to change second night because there was unbelievably many mosquitoes. We killed over 20 and they were still coming from somewhere. Secomd room in 7th floor was much better. Bigger and stuff in good conditions. Walls clean. Shower nice. Very happy with that one. Didnt open window for rest of our stay(in case mosquitoes). Didnt have breakfast but what we saw no worth €6! Small buffet. Not many choices. Outside near to metro station very nice breakfast for 3.50. Quiet hotel in all times. Bed comfortable and big enough for two.
Stayed 5 nights in Sep 2017

10/10 Excellent

Olajide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! It served the purpose.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017