Bar (on property)

Reviews of Soleste Suites

2.5 out of 5
Soleste Suites
193 Katipunan Avenue, Blue Ridge, Quezon City, Manila

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 39 reviews" "
Rating 8 - Good. 13 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the service from the staff. Accommodation is great and request are attended to right away. I like to having not to worry for my breakfast everyday since it’s included in my stay.
Stayed 9 nights in Jan 2024
Response from Soleste Front Desk on 9 Feb 2024
Hi Ms. Carmen! Thank you for your kind words. We're immensely glad, that you've enjoyed your stay. Hope to see you again :) -FO Soleste Team

10/10 Excellent

Scott, Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Soleste was more than gracious and accommodating to me for my stay. I ended up upgrading my room on an initial stay and then re-booked after a few days away. I never had any issues with the room, and the staff even assisted me in trying to ship an item home. Thank you all for an enjoyable stay and I will think about coming back on my next trip.
Response from jess on 19 Dec 2023
Thank you so much for taking the time to leave an excellent rating. We appreciate your business. Please let us know what we can do for you in the future.

10/10 Excellent

Scott, Anderson

Stayed 4 nights in Nov 2023

8/10 Good

ARNOLD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My one night stay at Soleste Suites
The place is nice and clean. They have supportive staff to help and guide you. We stayed for one night because it is near to where we go the following day. It is SOP for them to check your room before you checkout and it is good that they gave to us what we left in their cabinet. Kudos to that roomboy who checked our room. My only negative observation is to be true on the rooms you published when customers booked for their rooms especially on the type or number of beds that will be in that room. Reality does not result to expectation.
Stayed 1 night in Sep 2023
Response from Guest Service Assistant on 1 Oct 2023
Hi, good day!Thank you for taking the time to share your feedback with us. We appreciate you bringing this to our attention, and we are sorry to hear you were disappointed with your stay. At our hotel, it is our goal to provide a comfortable and convenient experience for every guest. Best Regards,Soleste Suites

10/10 Excellent

VILMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

2/10 Terrible

Dominic

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is really nice, and the floor model and hotel designs are really nice. Unfortunately my room was infested with spiders, and I had several of spider bites all over me and had to end my stay early. Just make sure your room is clean and you’re good to go!
Stayed 14 nights in Jul 2023
Response from Berna on 25 July 2023
Hello Dominic! Our team would like to apologize to you for the inconvenience and the trouble this has caused to you. It is not our intention to do this and it brings to our management attention seriously as we did some actions to the concerned staff and also taken steps to avoid such issues in future.I do hope that you enjoyed your stay with us and we appreciate your business. Please do send me note on your next visit and I will personally make sure that you will find our services and facilities up to your expectation.Once again we appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Bernaliza B. SantosHotel Operations Supervisor

10/10 Excellent

Edwardson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so cleaned and the staff were very accommodating
Stayed 1 night in May 2023

8/10 Good

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Had a nice stay… room service was great! Staff were friendly …quiet surroundings
Stayed 4 nights in Mar 2023

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had excellent stay at the
Stayed 1 night in May 2021

10/10 Excellent

Eva Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely GREAT boutique hotel!
Absolutely great boutique hotel. Great complimentary breakfast, with an option of having it as room service. Surrounding area is clean and quiet. Hotel staff are always on hand to help. Though it is a bit far from the airport, and a bit cumbersome during rush hour, this hotel is still worth the long drive. Most of all, the hotel provides absolutely GREAT and personalized service.
Stayed 4 nights in Jan 2020

10/10 Excellent

JM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very helpful staff. From the moment we checked in, most staff are there to accommodate us
Stayed 1 night in Sep 2019

10/10 Excellent

Gregorio, Pearl City, Hi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great and property was clean. What i didn't like was that in the bar area, there were hard liquors displayed but, guest weren't allowed to order it because it was for their bosses. I suggest not to display it then.
Stayed 6 nights in Aug 2019

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home after 20 years.
My stay at Soleste Suites couldn't have gotten any better. Overall, my initial thoughts about the hotel and staff. 1. The staff are friendly and accommodating. Any requests or issues were resolved within the same day. 2. The hotel inside and out was flawless. The upkeep was excellent. There were no trash lingering or things out of place. 3. The food and service by the café staff was excellent. The staff were always smiling and very friendly. 4. The parking lot attendant/security guard was on point. They always directed traffic when leaving the parking lot, and helped us in with our luggage. 5. The speed of communication was fast. Response time almost immediate. I would definitely stay again on my next trip back to the Philippines.
Stayed 9 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, good food, noisy area
Best part was included breakfast and prices for in-house beer. Good 24-hr. restaurant right across street. Room was solid, though could have had more power outlets, especially at desk. Lots of road noise, would be tough if someone is a light sleeper.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Breakfast and parking is free, lots of restos near the area. Near Admu Katipunan area and EDSA.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katipunan Area
around katipunan area, would reccommend if you are visiting nearby schools
Stayed 1 night in Jan 2019

10/10 Excellent

Todd, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff worked very hard to make that stay enjoyable, and it was
Stayed 2 nights in Sep 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was really good!
Stayed 3 nights in May 2018

10/10 Excellent

Ben , New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, restaurants nearby
My only problem is that transportation.. taxis are rare in this area.. when u call uber they takes so long to arrive.. other than that it's a nice hotel.
Stayed 8 nights in Dec 2017

10/10 Excellent

Argi, Cavite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it to stay :)
I'll rate it 5* because of the cleanliness of the room, accommodating staff especially the manang whose getting your bags up to your room and great food (masarap ung nasa baba and also the breakfast).
Stayed 1 night in Nov 2017

8/10 Good

Mafe, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay its convenient and accessible
The staff are nice and pleasing. Great breakfast . a lot of choices.
Stayed 1 night in Nov 2017

8/10 Good

Din, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway in the city
We stayed at Soleste Suites last Aug 2017. The experience was a 9/10. There are parking spaces where you can park and is being monitored by staff 24/7. The location is good, close to the main roads but the traffic noises weren't an issue at all. There was some confusion regarding our reservation but the staff took care of it with ease. They even helped me with a little surprise for my girlfriend. The rooms are nice and clean, everything is updated. I recommend this place to everyone!
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven close to home.
We had a comfortable stay. The staff are friendly and helpful..
Stayed 2 nights in Jun 2017

6/10 Okay

Charles, Baguio City

Liked: Cleanliness, staff & service
Just to sleep and eat. :)
The room we got was a bit too cozy, but it was clean and the staff was great!

4/10 Poor

dwight

Liked: Cleanliness, staff & service

8/10 Good

Iz, Hong Kong

Liked: Cleanliness, staff & service
Convenient hotel and nice staff
The hotel is well-located in Quezon City. I went to Manila for work, which the meetings were mostly held in Quezon City. I'm not sure how easily would the travel be for tourist attractions, but it is only a 5-minute motor-tricycle ride from the closest LRT station (Anonas Station). There are also many small eateries/restaurants on the street, which means affordable and authentic local dishes are at easy reach. I stayed in a Superior double room for one night then single room for several nights. The view from the double room was nice with big windows and daylight. Sadly there is not enough sockets for charging (only one by the bed side and two in the toilet). There was no window for the single room that I stayed in, but it's well-equipped with everything you'll need. The bed-side socket was placed at somewhere more reasonable than the double room. Breakfast was nice and delicious, which provides options from Sandwich, Omelette with toasts, pancakes and hot beverages. Take-out and room service for breakfast are also accepted. Smoking area is a little bit too sunny in the morning. Staff is also nice and helpful. I'd come back if I have arrangements in Quezon City.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
pleasant stay. staff is helpful and courteous

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very great staffs.
This hotel may not be the best but rest assured you woud be treated by their staffs like as if you're a gem. Very respectful.

10/10 Excellent

Sandy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I was so surprised. I decided to go for a very cheap hotel here in Manila and one close to where my main purpose for this trip and because of the horrendous traffic. This hotel has been one of the best I have ever stayed in. The cleanliness was outstanding. The stay friendly polite and the curtious staff went out of there way for me. The food was yummie and this included a free breakfast every morning. My room was tiny with no window but it was cosy and quiet and spotless and I got more than what I paid for. This hotel I will definetly stay in again and trust me I have been in 4 star hotels. I will be returning with my husband to seek out some surf locations in the Phillipines. I will definetly be able to use Soleste Suite as our base. Thank you a million Soleste staff for making my 8 day stay wonderful

8/10 Good

Emilio, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than worth the money spent for the rooms.
Our stay was good. Staff were extra nice. Accessible from around Quezon City.

8/10 Good

Emilio, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Very friendly and very accommodating staff. They’ll do their best to make your stay comfortable. Their breakfast offering beats most offerings in the area. I don't mind staying here again. Big bang for your bucks in terms of lodging.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Pretty average
Pretty average

10/10 Excellent

Stephen, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 5 nights at Soleste Suites. The room was clean and room service was great. I had one issue with the hot water not being hot enough. The hotels staff was fixing the problem minutes after I turned in the request to increase the temperature. I loved every staff member here, they was very kind and thoughtful of my needs. I enjoyed every meal bought here and the price was reasonable. If I ever stay in this area again, I will book this hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Cable TV was not working too well, the pillow cover had some dirty marks and drainage at shower area is clogged. You can also hear when people open/close the door from other rooms. The breakfast was good though.

8/10 Good

Catherine, Manila

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good
Fast check in and check out process. Found an insect though inside the room, was able to chase it out of the room.

8/10 Good

Analiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019