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Pan Pacific Manila

M. Adriatico corner General Malvar St. Manila, 1004 Philippines

The first and finest butler hotel in the Philippines

Entertainment, shopping
This 17-story hotel lies in the middle of tourist shops, galleries, international restaurants, and bars, and is 2 blocks from a large shopping mall. The historic Intramuros district is 2 km (1.5 miles) away. Show more
Butler service for all
Unpacking and packing, in-room ironing, shopping, and shoeshine are included in the complimentary butler service. The hotel also has a swimming pool, rooftop lounge/garden, and conference facilities.
City or bay views
The 236 guestrooms have views over Manila Bay or the city. Furnished with armchairs and large desks, guestrooms include marble bathrooms with bathrobes, complimentary bath salts, and bottled water. Hide

GUEST REVIEWS

4.1out of 5

Expedia Guest Rating

87%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 25/06/2013. The check-out date cannot be after 25/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Superior Room
1 king bed or 2 single beds. Premium bedding. Cotton sheets. Down comforter. Pillow menu. City, sea, and pool view. 33 square meters. Wireless (high-speed) Internet access - complimentary. Wired (high-speed) Internet access - complimentary. 32-inch, high-definition, LCD TV. HBO. DVD player. Phone. Free local calls. Clock radio. Private bathroom. Designer toiletries. Bathroom television. Welcome amenities. Wheelchair accessible.
Executive Room
1 king bed or 2 single beds. Premium bedding. Cotton sheets. Down comforter. Pillow menu. City, sea, and pool view. 48 square meters. Wireless (high-speed) Internet access - complimentary. Wired (high-speed) Internet access - complimentary. 32-inch, high-definition, LCD TV. HBO. DVD player. Fax machine. Phone. Free local calls. Clock radio. Private bathroom. Designer toiletries. Bathroom television. Welcome amenities. Wheelchair accessible.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • All guests staying in hotel guestrooms must be registered with the hotel.
  • American Express
  • MasterCard
  • Visa
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Airport shuttle fee: PHP 800 per vehicle (one way)
    • Deposit: PHP 2000 per night
    • Fee for high-speed Internet (wired) in business center: PHP 10 (for 1 minutes, rates may vary)
    • Fee for wireless Internet in all public areas: PHP 1,300 per day (rates may vary)
    • Hot and cold buffet breakfast fee: PHP 898 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

Pan Pacific Manila is listed in the 2009 Condé Nast Traveler Gold List of the world's best places to stay.

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Handicapped parking

Property Amenities

The Pan Pacific Manila occupies the entry level and floors 7–21 of a modern tower block and provides butler service to all guests. Its top-floor Pacific Lounge occupies the entire floor, with views over Manila Bay, the city, and an outdoor rooftop garden with gazebo. It also incorporates a bar, restaurant, and billiards table. An outdoor pool has attached spa bath and several sun decks with views over the city.

Valet parking:

Complimentary valet parking is available in an off-site, secure, and covered garage.

Self parking:

Complimentary parking in an on-site, secure, and covered garage.

Fees subject to change without prior notice.

The Pan Pacific Manila has a center offering comprehensive business and secretarial services, and three offices for guest use. A range of business equipment is available for hire, but use of cell phones is complimentary. Conference facilities include a ballroom of 457 square meters (4,917 square feet) complemented by several other meeting rooms of varying sizes. Click the link below for more details.

Business center: The Pan Pacific Manila's business center, located off the lobby, is equipped with computer terminals that have high-speed internet access (surcharge), printers, and phones. The offices can be rented per hour or per day. The business center provides a full range of business, secretarial, and translation services. Printing, binding, courier service, faxing, scanning, and messenger services can also be arranged. The business center also offers complimentary use of a cell phone (subject to availability).

Conference/function room(s): The Pan Pacific Manila's conference rooms, located on the seventh floor, share a breakout area wrapped around the sunken pool courtyard, and have access to the pool's mezzanine sun deck. The Pacific Grand Ballroom is 457 square meters (4917 square feet) and holds 410 people in theater configuration, 270 in classroom configuration, and 220 for banquets. It can be subdivided into five smaller spaces. The Conference Suite is 118 square meters (1270 square feet) and is suitable for 120 people in theater configuration and 80 in classroom configuration. Two boardrooms of 42 and 53 square meters (452 and 570 square feet) hold 30–40 people in theater configuration or 15–25 in classroom configuration.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 236
  • ATM/banking
  • Audio-visual equipment
  • Babysitting or child care
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Beauty services
  • Business center
  • Business services
  • Cell phone/mobile rental
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Computer rental
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Elevator/lift attendant
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fitness facilities
  • Floor butler
  • Gift shops or newsstand
  • Internet access - wireless
  • Limo or Town Car service available
  • Number of floors - 21
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Parking (free)
  • Secure parking
  • Valet parking
  • Parking garage
  • Patio
  • Poolside bar
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Secretarial services
  • Security guard
  • Shoe shine
  • Spa tub
  • Swimming pool - outdoor
  • Breakfast available (surcharge)
  • Tour assistance
  • Translation services
  • Use of nearby fitness center (complimentary)
  • Wedding services
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
  • Year Built - 1997
  • Number of buildings/towers - 1
Pan Pacific Manila, Manila,  Philippines, Property Amenities Pool

Rooms

The Pan Pacific Manila has 236 guestrooms with views over the swimming pool, Manila Bay, or city. Guests have access to a complimentary butler service providing in-room ironing, shoe shines, unpacking, packing, and shopping on request.

Beds feature pillowtop mattresses. Amenities include minibars, refrigerators, kettles, coffee/tea makers, and complimentary bottled water. Wake-up calls come with complimentary tea and coffee service.

Cable/satellite TV offer pay movies and more than 50 channels, including CNN, BBC World, Star, National Geographic, Discovery, Lifestyle Network, ESPN, Disney, and Bloomberg. There are also channels in Spanish, Arabic, Korean, German, Japanese, Chinese, and French. Wireless high-speed Internet access is complimentary.

Bathrooms include makeup/shaving mirrors and separate showers and tubs. Complimentary bath salts are provided.

Room Amenities

  • Pay movies
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Direct-dial phone
  • Voice mail
  • Multi-line phone
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Remote lighting/drapery/curtain control
  • Wake-up calls
  • Daily housekeeping
  • Turndown service
  • Separate bathtub and shower
  • Makeup/shaving mirror
  • In-room massage available
  • Sewing kit
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Satellite television service
  • ESPN
  • Iron/ironing board (on request)
  • Desk
  • In-room safe
  • Smoking permitted
  • Rollaway beds available
  • Cribs (infant beds) available
  • Wired high-speed Internet access (complimentary)

Dining

Pacific Lounge - Serves international and national fares for breakfast, lunch, and dinner daily. Signature dishes include Gingered Shrimp Summer Roll, G and G Salad, Chicken “Country Style,” and Mango Tart. Encompasses the top floor of the hotel (more than 12,000 square feet). Facilities include meeting areas (complimentary use for registered guests), a separate lounge, a dining area, a bar, and a rooftop garden with gazebo. Floor-to-ceiling glass walls wrap around the lounge, offering city and Manila Bay views. Complimentary wireless Internet access is available.

Lobby Lounge - Serves a selection of freshly squeezed juices, teas, coffees, wines, beers, and cocktails. Offers international cuisine. Signature dishes include Seared Scallops with Ginger, Braised Lamb Shank, Soya Hijiki Broth "Provencale," and Mango Tart. Accommodates up to 25 guests. Open daily from early morning until just past midnight.

Poolside Bar - A counter set amidst a tropically landscaped pool area, with food and drinks available upon request. Open daily from early morning until late night.

Adriatico Square - Comprises four floors of restaurants, snack bars, entertainment centers, and shops. Features a grand marble staircase, glass elevators, and underground parking. Breakfast, lunch, and dinner are available.

Pan Pacific Manila, Manila,  Philippines, Dining Dining

Recreation

The Pan Pacific Manila has a kidney-shaped outdoor pool and attached spa bath located on its sixth-floor terrace. It is surrounded by a mezzanine level of tiled and wooden decks providing views over Manila Bay and the city. A small, enclosed (air-conditioned) fitness centre provides a range of fitness equipment. Hotel guests also have complimentary access to Slimmer's World in Adriatico Square, a small mall incorporated in the lower floors of the hotel building. It provides fitness equipment, and classes in pilates, yoga and aerobics, as well as a spa bath, steam room, massages, and facials.

Many of the city's large shopping malls provide various forms of air-conditioned recreation, including children's playgrounds, ice rinks, bowling alleys, and sports centers. Within the city, there are limited opportunities for rowing and sailing on Manila Bay, just two blocks from the Pan Pacific Manila. There are also several golf courses within the metropolitan area, including Manila Golf & Country Club and the Wack-Wack Golf & Country Club. Closest to the Pan Pacific Manila (2 km or 1.5 miles) is Intramuros Golf Club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf - driving range nearby
  • Rowing or canoeing nearby
  • Sailing nearby
  • Running track/path nearby
  • Golfing nearby
  • Playground nearby
  • Aerobics on site
  • Pilates classes on site
  • Swimming on site
  • Yoga classes/instruction on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Pan Pacific Manila

4.1
out of 5
avg. guest rating
Hotel service:
4.2
Hotel condition:
4.3
Room cleanliness:
4.5
Room comfort:
4.4
Location:
4.2
Neighbourhood:
3.5
87%

of guests recommend

out of 31 reviews

Write a review of this hotel

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Craig J from Texas
5.0
out of 5
Recommends this hotel
Posted 3 Nov 2011

“Look no further!”

I wanted for nothing. I think the best thing about the hotel is not many know about it yet! I will still there during my every visit. Much better then the other.

Area recommendations
Very comfortable with access to everything.
Shopping
Across from a huge mall.
Nate from Seoul, South Korea
5.0
out of 5
Recommends this hotel
Posted 13 Oct 2011

“Good hotel in a good area”

This was a nice, comfortable hotel. The butler service was impressive. The only thing I had an issue with was the fact that they charge for you to use the computer in the business center. Considering that they offer free wi-fi in the rooms, that did not make much sense to me.

Klaus G from San Francisco, CA
4.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Nice Hotel in "walking" area, but many loud guests”

Nice Hotel in "walking" area, but many loud guests (probably because Casino located on same property)

Area recommendations
Malate, eating / evening scene, Makati, downtown business / shopping area
Aaron S from Sydney, Australia
5.0
out of 5
Recommends this hotel
Posted 14 Sep 2011

“Very fine and sophisticated hotel”

Stayed here for one night and it was one of the best nights i have ever had in a hotel. conveniently located near shops and food stalls. Service was amazing and the overall appearance of the hotel was outstanding.

A Traveller from Japan
5.0
out of 5
Recommends this hotel
Posted 26 Jul 2011

“Excellent refurbishment of guest rooms”

The entry level guestrooms are being refurbished and we had the chance to be accommodated in one of them. Nice and functional layout, quality bathroom and bathroom amenities. Standard International hotel chain TV set up. The most convenient amenity was the free wifi. The downside of the hotel is the absence of quality food and beverage outlets despites the proximity of a large shopping mall with the usual Phillipines series of fast food restaurants.

Phil S from Australia
5.0
out of 5
Recommends this hotel
Posted 1 Jul 2011

“Best hotel in Manila”

stayed in this hotel for 9 nights. just can find nothing to complain about. the service and the attitude of the staff was absolutely tops.

Area recommendations
best area to stay in manila in my opinion is Makati.
Daniel F from Dallas, Texas
5.0
out of 5
Recommends this hotel
Posted 1 Jul 2011

“Very impressive staff”

The hotel and the hotel staff are very professional. The service was very good and the hotel was very accomodating. I enjoyed a very relaxing stay and looking forward to returning.

Area recommendations
The Mall of Asian, SM Robinson mall have lots of restaurants, shopping and movie theatres.
Getting around
Don't rent a car. Hire a chauffer from the rental car places. Its cheaper and more convenient.
A Traveller
2.0
out of 5
Does not recommend this hotel
Posted 20 Jun 2011

“nice exec room, but....”

-the room in itself is nice Nice furniture. But when I ask a non smoking room, I expect to get a non smoking room. When I arrived tin he room, it first smelled of cheap air fresheners, and when that scent went away, the smell of smoke was unmistakable. -the food is overall disappointing (restaurant and room service). I ordered a salad (walnut/chicken/greens), and I ended having some tired looking salad leaves with tiny/inexistent pieces of chicken, and the alleged walnuts where in fact some shredded pieces of some unidentified walnuts candy bar. The cheese of the pizza in the restaurant tasted of plastic. -staff is reasonably customer oriented and friendly. - free wireless access throughout the hotel is a plus. -I would not hang out on my own in the vicinity of the hotel at night. -nice views from the restaurant located one of the high floors. -nice pool and gym. -basic security screening

A Traveller from Canada
4.0
out of 5
Recommends this hotel
Posted 16 Jun 2011

“excellent hotel for busines or vacation for males or couples”

My stay at the Pan Pacific was very good. Got an upgrade on check-in to high room overlooking the Bay - which looks great from a distance. Room service food was good but pricey. Guests have access to a 2 Gyms one is a separate "Slimmers Gym/Sauna" which has their own clients and is fully equipped, but for some reason was extremely hot - perhaps good for slimmers. Robinson mall is closeby as well as the entertainment: club, bars and restraunts areas. This hotel I wouldn't recommend to familes as the area surrounding the hotel is not great when walking such as to the mall, baywalk or local restraunts watch out for kids who may swarm you to grab something. One other negative: I asked for a late check-out which was given by desk staff, but well before that check-out time hotel staff were knocking on my door asking when I was checking-out?

A Traveller from Philadelphia, PA
5.0
out of 5
Recommends this hotel
Posted 1 Jun 2011

“Looking forward to go back”

Courteous staff, highly secured entrances with security guards with metal detectors, excellent native cuisine at rooftop restaurant. Great breakfast buffet.

Area recommendations
Walking distance to large mall, convenient to airport.

Pan Pacific Manila

M. Adriatico corner General Malvar St. Manila, 1004 Philippines

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Nearby Points of Interest

  • Baywalk - 0.4 km / 0.2 mi
  • Malate Church - 0.4 km / 0.2 mi
  • Robinson's Place - 0.4 km / 0.2 mi
  • Rajah Sulayman Park - 0.5 km / 0.3 mi
  • University of the Philippines-Manila - 0.8 km / 0.5 mi
  • Manila Zoo - 0.9 km / 0.6 mi
  • Children's Museum - 1.1 km / 0.7 mi
  • Paco Park - 1.1 km / 0.7 mi
  • Ninoy Aquino Stadium - 1.1 km / 0.7 mi
  • National Library of the Philippines - 1.1 km / 0.7 mi
  • Metropolitan Museum - 1.2 km / 0.7 mi
  • Rizal Stadium - 1.3 km / 0.8 mi
  • Rizal Park - 1.3 km / 0.8 mi
  • De La Salle University-Manila - 1.3 km / 0.8 mi
  • National Museum of the Filipino People - 1.4 km / 0.9 mi

Location Highlights

  • In city center
  • In entertainment district
  • Water nearby

The preferred airport for Pan Pacific Manila is Manila (MNL-Ninoy Aquino Intl.) - 7.6 km / 4.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Manila, Philippines (MNL-Ninoy Aquino Intl.)

Area:

Ermita - Malate, Manila, Philippines: Recreation and entertainment flow in generous proportions. Transformed into a commercial hub in the 1970s, Malate is overflowing with restaurants, bars, shopping plazas, discos, and new swanky hotels. The university district of Emita is home to an equally buzzing nightlife, with some “red-light” elements. Don’t miss the country’s largest park, Rizal, and the Manila Baywalk for a leisurely stroll.

Pan Pacific Manila

M. Adriatico corner General Malvar St. Manila, 1004 Philippines

Most recent booking for this hotel: less than 56 minutes ago.
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