Very beautiful and comfortable hotel in an upscale and walkable neighborhood with lots of shopping, restaurants, and coffee shops. The hotel restaurants are delightful. Best of all are the extraordinary staff. They really value and pamper their customers. If you can splurge for it, go for Horizon Club Lounge for that extra comfort and privilege. The whole team there are absolutely amazing. Not only would I stay again at Makati Shangri-La without hesitation, I would strongly consider returning to Manila just to stay at the hotel as a destination.