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Reviews of Hotel HSM Torre Blanca

2 out of 5
Hotel HSM Torre Blanca
Avenida de Las Palmeras,121, Sant Llorenc des Cardassar, Mallorca

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Daley

Stayed 8 nights in Aug 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely family hotel, Amimation team were amazing, the kids loved them all, bar staff and hotel staff lovely and friendly, clean. Drinks were good and no queues at the bar. The only real complaint is that it is supposed to be a no smoking anywhere around the hotel but people were smoking everywhere. At the theatre, around the pool, at the bar, outside the restaurant. We couldn't get away from it which is dissapointing as it's only a few guests spoiling it for everyone else rather than those few guests just moving away from everyone else for five minutes. Smokers will happily accept going to a designated smoking area if they are asked to but if it's not enforced then they don't bother. No ashtrays obviously so all the ash just flicked all over the floor where everyone is walking around bearfoot all day.
Stayed 9 nights in Aug 2022

10/10 Excellent

Gyeongsu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly and helpful.
Stayed 6 nights in Aug 2022

6/10 Okay

Hildegunn

Travelled with family and small children
Liked: Staff & service, amenities
Dette er et greit hotell med god utvalg av mat. Rommene er greie, men badet har liten plass til oppbevaring av toalettsaker feks. Området rundt bassenget kunne trengt en oppgradering, da det ser litt skittent og slitt ut. Når vi ankom hadde vi problemer med at det krydde av maur på rommet vårt. Problemet blei raskt fiksa med ein spray, men litt ubehagelig var det. Ellers kan eg seie at hotellets ansatte var supre, og de som hadde underholdning, spill og leker gjorde en god jobb! Men det anbefales ikke for nordmenn å bo på dette hotellet! Underholdningen osv var på tysk, og ingen andre barn (eller voksne for den del) kunne kommuniseres med på en god måte. Vi følte oss ganske «utenfor». Og hadde vi visst at det kun var tyskere, franskmenn og noen briter på hotellet hadde vi ikke bestilt dette. Mange av gjestene var uhøflige, gikk forran i køen og flere av de okkuperte mange solsenger.
Stayed 7 nights in Oct 2023

6/10 Okay

Annemarie Carolina Jacoba van

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Met een vriendin hier geweest. Kamers zijn prima. Bedden zijn iets hard, maar we hebben goed geslapen. Airco werkt goed. We moesten wel iedere keer 3 trappen op naar onze kamer, geen lift aanwezig. Geen flesjes water aanwezig. Het eten is slecht! Iedere keer net even anders, maar gewoon niet lekker. Snack in de middag en avond is een boterham met beleg. Geen handdoeken service voor bij het zwembad, dus neem je eigen handdoeken mee. Je krijgt je eigen plastic beker mee. Hier drink je heel de dag uit, tenzij je bijv wisselt van soort drank. Geen flesjes water aanwezig, je kan alleen je beker vullen met drinkbaar water, of deze zelf kopen bij de supermarkt. Personeel achter de bar is chagrijnig. Zwembad is verder prima. Bedjes nogal dicht op elkaar. Animatie savonds is wel leuk. Omgeving is oke. Je loopt in een paar minuten naar een grote Carrefour supermarkt. Naar het strand wandelen is ongeveer 10 minuten. Voor ons was Mallorca prachtig, maar nooit meer dit hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Yannick

Travelled with family
Liked: Staff & service, room comfort
Bien mais pas clean
Personnels accueillants, sympathiques et serviables, dommage que la propreté et l'entretien ne soit pas assez présent, dommage aussi, pas d'assiettes, verres ou couverts dans la kitchenette. malgré tout un bon rapport qualité prix.
Stayed 8 nights in Sep 2023

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr zuvorkommend und freundlich. Das Essen war Abwechslungsreich. Die Hotelanlage war sauber.
Stayed 12 nights in Sep 2023

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

Sergey

Liked: Staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

Palle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Slidt hotel, men pænt og rent og anbefales absolut
Vi, 6 voksne og 2 børn (6 og 8 år) havde en dejlig ferie her. Hotellet er slidt, men pænt og rent og dejlig pool. Meget venlig og hjælpsom personale. Dejlig al inclusive med vekslende og stor buffet samt is, kager, drinks o.m.m. løbende. God underholdning og et perfekt sted for familien med mindre børn. Ca. 800 m til dejlig strand. Fra hotellet kører der bus (gratis) flere gange om dagen til og fra stranden. Alle værelser er mindre lejligheder med lille køkken og terrasse/balkon.
Stayed 7 nights in Jun 2023

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Sehr schönes Hotel für einen Familienurlaub. Alles ist auf die Bedürfnisse der Kinder ausgelegt. Miniclub, Minidisco, diverse Sportangebote, top Pool, auch Strand Kinderfreundlich
Stayed 14 nights in Oct 2022
Response from Torreblanca on 18 Nov 2022
muchas gracias.

10/10 Excellent

Christèle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent séjour à 4 adultes et 6 enfants! L’animation est géniale, les repas très corrects et variés, manquait toutefois des croissants le matin et peut-être une paella dans la semaine? Les messieurs au service pourraient être plus souriants. Seul bémol, le nettoyage des chambres qu’une seule dame assure pour tout l’établissement. Dans l’ensemble, je recommande cet établissement.
Stayed 5 nights in Oct 2022

10/10 Excellent

JORDI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es excelente. Mejoraría los horarios y los ampliaría ya que si quieres hacer alguna excursión o ir a la playa, vas con el tiempo muy justo.
Stayed 7 nights in Aug 2022

10/10 Excellent

Alma Sainz Maza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

8/10 Good

Mona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent séjour en famille. Les animateurs, le personnel au top. L'insonorisation du logement était très dérangeante les premiers jours/nuits. Puis on s'y habitue. Côté restauration rien à redire sur la qualité, quantité ou diversification des menus en revanche c'est une cantine, le niveau sonore y est conséquent. Mais aucun regret je réitèrais l'expérience avec plaisir !
Stayed 7 nights in Aug 2022

8/10 Good

Birita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

8/10 Good

Karolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen schönen Familienurlaub (Tochter 2,5 Jahre). Die Animateure waren alle super freundlich und engagiert und unser Apartment war super. Auch die Umgebung und der Strand in Sa Coma ist wunderschön. Nur das Essen war nichts für uns.. da hätten wir uns lieber weniger Auswahl und dafür höhere Qualität gewünscht.
Stayed 8 nights in Jul 2022
Response from Torreblanca on 28 July 2022
Sehr geerhte Gäste, danke sehr für Ihre Meinung. Mit eure Komentare können wir inmer im unserem Hotel etwas verbessern. Mit freundlichen Grüssen

10/10 Excellent

Laura Colette Simone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un très bon établissement avec des activités tous les jours. Le buffet est sympa, bon. L’appartement est suffisant. Nous avons apprécié notre séjour
Stayed 7 nights in May 2022