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Reviews of Phuket Airport Place

3 out of 5
Phuket Airport Place
22/4 Moo 6, Mai Khao, Phuket

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 148 reviews" "
Rating 8 - Good. 45 out of 148 reviews" "
Rating 6 - Okay. 28 out of 148 reviews" "
Rating 4 - Poor. 25 out of 148 reviews" "
Rating 2 - Terrible. 7 out of 148 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Abigail

Travelled with partner, Travelled with group
Disliked: Staff & service
After trying to contact the hotel via expedia app and via email directly with no luck and continuous email bounce backs, I called to ask about the airport transfers. My first call I was hung up on after about 10mins of getting nowhere second call I was handed to someone else who advised me just to call on arrival and they would send car for 200bhat. So I did this when I arrived and was told " no sorry we dont do that" and airport taxis were asking 1000. I walked over to the hotel instead. Would appreciate some consistancy.
Stayed 1 night in Apr 2024

4/10 Poor

Louise

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place to stay when you want to be close to the airport. It definitely fulfills all the requirements and has a great staff, I had a great time there . Good staff and close to basic amenities
Stayed 1 night in Mar 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place walking distance to the airport
It’s a nice little place at a walking distance from the Phuket Airport. The staff are very pleasant and speak good English! Room was clean and good condition, with working AirCon as needed. Pool in the centre of the property allows for nice cooling in the afternoon/night. Stayed there one night as I was taking onward fight in the morning. Would stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caveat: The taxis are not easily available in this area. However, the staff are available to drive to the airport (only 5 minutes) at a reasonable price. They also drove me to a local market where I had dinner by the seaside. That restaurant, Phen's Restaurant has an amazing selection of foods and very nice ambiance.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The family room was fantastic, a bed for adults and 2 bunk beds above it with a good living space. Clean and functional. Exactly what was needed for the night before going to the airport.
Stayed 1 night in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great jump off point for the airport. Aircraft noise not intrusive for me in the room.
Stayed 1 night in Aug 2023

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value accommodation near Phuket airport.
Accommodation was middle of the road with few modcons. However, was great value after a long flight. No WiFi or sustenance, but available within 100m. Close to the airport.
Stayed 1 night in Jul 2023

10/10 Excellent

Candace

Stayed 2 nights in Jun 2023

4/10 Poor

Abigail

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It was advertised as a 24hr airport transfers. This was not the case and trying to contact the hotel to organise it was impossible, I tried for 2 days. Very frustrating when you arrive at 10pm and have to try an source transport.
Stayed 1 night in Apr 2023

8/10 Good

Vish

Stayed 1 night in Feb 2023

2/10 Terrible

James

Travelled with family
Liked: Staff & service
Disliked: Amenities
Wonderful Staff but dirty rooms no toilet paper, water pipes bust water all on the floor, linen too small for bed…JUST TERRIBLE!!!!
Stayed 2 nights in Feb 2023

10/10 Excellent

owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value airport property its literally 10 mins walk out of the airport domestic arrivals hall.The property is clean,modern has a nice pool,the staff are lovely and helpful. It's perfect for a 24 hour stop over! Not too many food places near however there is a massive 7/11 2 mins from property with absolutely everything you need! I have stayed twice and would definitely stay again! Thank you for another great stay !
Stayed 1 night in Nov 2022

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

10/10 Excellent

Sophie

Stayed 1 night in Jun 2022

10/10 Excellent

Ignus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff and prompt communication
The staff were exceptionally helpful to assist beforehand with all the difficult documentation needed fo my Certificate Of Entry as per Thailand Covid regulation
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The location is a short walk from the airport but they say the offer airport pickup and I couldn’t contact them. The messages I left were not answered and the phone number did not work even after I purchased a local SIM card at the airport. Plan on walking.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice with a fridge with free water and other things for sale. Pool was not clean.No breakfast as advertised. No shuttle to pick you up only to take you to the airport. Nice reception.Very close to the airport.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice pool. Breakfast available for surcharge but a few other choices available within 5 minute walk from hotel (David restaurant was very nice). Night receptionist was surly but daytime staff was better. 10-minute walk from airport (worth doing because taxi is a ripoff at 300 baht).
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The family room we reserved wasn’t available so they gave us two rooms at no extra charge.
Stayed 1 night in Dec 2019

4/10 Poor

Kim

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Mediocre hotel stay - Airport Place Hotel
I would not choose to stay here again. Reception could hardly speak English and couldn’t recommend a place to eat, of which there was a fabulous cafe called Airport cafe 100m away. We had to find this out ourselves. Airconditioner hardly worked and hot water was lukewarm!! Only good thing was close proximity to airport. Good if you are flying out early the next morning.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near Phuket airport
Amazingly reasonable priced hotel close to airport. Beautiful pool,great service even free airport transfer at 2am. Tasty food when we arrived at 8.30pm. Could not be more satisfied with our stay
Stayed 1 night in Sep 2019

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Vikram Kemmannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport hotel
Good hotel, value for money. Very close to the airport.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a night stay. Close to the airport and free shuttle service makes it convenient when you arrive late
Stayed 1 night in Apr 2019

10/10 Excellent

Berny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night only
Impressed with the condition of the room. Very nice and clean. Being right next to the airport, noise is a problem. Very low prices. Highly recommended for a very short stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in a convenient location.
Really enjoyed my stay here.. Only stayed for one night while I was waiting for a flight back to Bangkok from Phuket airport.. the hotel is in a great location only 3 minutes by car to the airport drop off point. This was included in the room price which is a really nice touch and made me feel that the hotel wasn’t trying to take advantage of the guests for extras. Staff were really nice, really helpful and I had the feel that they really wanted to look after me and made my stay a nice experience. Good WiFi, Nice little no frills restaurant on site. Surrouding area is “ok”, there are a couple of coffee shops and restaurants and a 7-11, The atmosphere is surprisingly quiet even though the hotel is so close to the airport and main road with planes coming in. I would stay here again..
Stayed 1 night in Mar 2019

8/10 Good

Mariean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Katie, Vancouver, BC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The location is super conveniently located close to the airport, but it is a pretty rough, 20 minute, walk to food shops, along a busy highway. However, the staff are friendly and helpful, the room was clean and tidy and the pool is a little oasis in the courtyard! Definitely worth it to get the breakfast for only 200 Baht, it was delicious!
Stayed 1 night in Feb 2019
Response from rattiya on 11 Mar 2019
Thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near airport. Very good price. Close to food and free shuttle to airport.
Stayed 1 night in Jan 2019
Response from rattiya on 11 Mar 2019
ขอบคุณค่ะ

4/10 Poor

Ken

Liked: Cleanliness
Disliked: Property conditions & facilities
Sorry we stayed there.
Room nice and clean but a/c not cold ,coffee pot broken ,t.v. never worked,light bulbs burned out bathroom sink stopper stuck and wouldn't drain. Asked for airport wake up call never happened .They did try to fix each item but than person had to leave to go pick up people at airport so never happened except replaced coffee pot
Stayed 1 night in Jan 2019
Response from rattiya on 13 Mar 2019
We must ask to apologize. Came on this occasion with a mistake We, we will water. Thanks a lot

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location Low Cost
Its good location so that I could find this hotel easily. Its about 6,7minute from Phuket airport. Also close to Convinience store.
Stayed 1 night in Jan 2019
Response from rattiya on 11 Mar 2019
Thank you soo mucht

6/10 Okay

Gabor

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good for an overnight stay before or after flying
We arrived late night into Phuket. We were picked up and taken to the hotel after calling the hotel as they were not waiting for us. The hotel/ motel is basic but suitable for an overnight stay with clean rooms and hot water
Stayed 1 night in Jan 2019

8/10 Good

Traveler, Central Europe

Liked: Staff & service, property conditions & facilities, room comfort
Check in and out were very uncomplicated. Although the hotel is located close to the airport they offer a free back to the airport shuttle service at any time which I valued a lot at 2 am with big luggage. The reception and the driver were exceptionally kind. You can hear the planes taking off while staying in your room so sleeping is a concentration act but that is to be expected if you’re staying this close to the airport on a budget. The room had all necessities except from a hairdryer (which I maybe just didn’t find but at least not at places I expected to find it) - which may be a downside for people with long hair. The only real downside for me was that the sheets and towels had some dirt spots here and there that probably were remainders that couldn’t be removed without throwing the sheets away as a whole since the linen at least smelled freshly washed. I considered that also to be a consequence of staying on a budget but that is something you have to decide yourself if you’re still going to want to sleep in these sheets. Additionally don’t expect an entrance door at ground level. You can only access these rooms from the glass front. Except from that the room was clean and offered plenty of space with free WiFi, a private shower and a climate control. Overall ok for me personally at this price level in Thailand.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service
Benefit:- near to the airport and they have a free airport drop. The room had mosquitoes. And as its very near the airport its noisy as one can hear flights taking off. Otherwise good for a night hault if you have a early flight.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was clean but smelled like sewage. No coffee cups. Staff was very friendly.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived the hotel late evening and they send me to another hotel right away and the other hotel ask me why I’m there and they send me back to the original hotel and the hotel I book send me back to that hotel AGAIN!!! Back and forth twice!!! Lack and communication, they can’t speak much English, and the second hotel staff attitude was rude, saying it’s my fault!!!
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Hu, JB

Liked: Cleanliness, staff & service
Close to airport, and provide transport to airport
Cable tv service breakdown on 17Sep, fail to watch tv...
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

This was a quick stay for us. Staff was very friendly and clean room. Beds are very firm.
Stayed 1 night in Aug 2018

6/10 Okay

Amy, Calgary, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very close to the airport (walking distance) however the rooms were very basic, beds are hard,and bathroom smelt like sewage.
Stayed 1 night in Aug 2018

6/10 Okay

Sergio, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Close to airport
The hotel is only a 5 minute drive from Phuket international airport, the hotel offers a free airport transfer, the room was spacious and clean, only 2 things spoil the experience, no safety box, and the bath room had a bad smell, as it was only one night we put up with it, the hotel also has a restaurant which is very reasonably priced, and good food, The overall experience was good, the driver was on hand at the pre booked time for the airport trip, I would use the hotel in furniture trips,
Stayed 1 night in Aug 2018

8/10 Good

Nic, Melbourne, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Delayed flight. Walked safely to hotel. Close to a
Solo female 'mature' traveller. Delayed flight so at 4am I walked to hotel. Close to the airport. Helpful staff took me by car 100m to my room, showed me how it worked. All good. Basic room but good for sleep. Next morning staff prevented me from going to the wrong place to catch a mini bus to Krabi/Koh Lanta. Then they drove me to the right place and sorted my ticket. For free.
Stayed 1 night in Jul 2018

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jul 2018