Best Western Arosa (Madrid, Spain)

Rooms & Rates

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Discounts may be offered to children of certain ages.

Room type

Standard Twin Room


		Two twin beds or one queen bed (on request). Sheets are 100 per cent cotton. Double-glazing. Complimentary wireless Internet access. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. The en-suite marble bathroom has ceramic basin set in glass supports.

Single room


		One twin bed. Sheets are 100 per cent cotton. Double-glazing. Complimentary wireless Internet access. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. The en-suite marble bathroom has ceramic basin set in glass supports.

Executive Room - Free Minibar


		One queen bed. 20 square meters (215 square feet). Cable TV. Complimentary wireless Internet access. Marble bathroom with bathrobe and slippers. Bathtub or shower. Complimentary breakfast.

Single Non Refundable


		One twin bed. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. 9 square meters (96 square feet). Complimentary wireless Internet access. Cable TV. The en-suite marble bathroom has ceramic basin set in glass supports.

Standard Twin Non Refundable


		Two twin beds. Decorated in mustard contrasted with maroon tones, wooden floors and wooden furniture. Complimentary wireless Internet access. Cable TV. The en-suite marble bathroom has ceramic basin set in glass supports.

Standard double room


		1 double bed. 18 square meters (193 square feet). Desk. In-room safe. Wireless high-speed Internet access (complimentary). Satellite television service. Pay movies. Fax machine. Free local calls. Clock radio. Minibar. Coffee/tea maker. Private bathroom. Handheld showerhead. Bidet. Bathroom phone. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Extra towels/bedding in room. Turndown service. Air conditioning. Climate control. Window opens. Daily housekeeping.

Standard Double Non Refundable


		1 double bed. Desk. In-room safe. Wireless high-speed Internet access (complimentary). Satellite television service. Pay movies. Fax machine. Free local calls. Clock radio. Minibar. Coffee/tea maker. Private bathroom. Handheld showerhead. Bidet. Bathroom phone. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Soundproofed rooms. Extra towels/bedding in room. Turndown service. Air conditioning. Climate control. Window opens. Daily housekeeping.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

All guests staying in hotel guestrooms must be registered with the hotel. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

American Express
JCB International
MasterCard
Visa

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: EUR 26.50 per day
- Airport shuttle fee: EUR 12 per person (one way)
- Pet fee: EUR 17.28 per pet, per night
- Late check-out fee: EUR 45
- Buffet breakfast fee: EUR 14 per person (approximate amount)
- Rollaway bed fee: EUR 37.80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Amenities

Guests of the Best Western Arosa can relax in the lobby area, having a drink in the bar, reading a complimentary newspaper, or browsing the Web with complimentary wireless Internet access. Fitness facilities and concierge services are available to guests, and there are also 40 square meters of meeting space for business events. A roundtrip airport shuttle (surcharge) is available during limited hours.

Complimentary newspapers in lobby
Coffee shop or café
Bar/lounge
Room service (limited hours)
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Doorman/doorwoman
Number of floors - 8
Medical assistance available
Currency exchange
Dry cleaning/laundry service
Elevator/lift
Air-conditioned public areas
Concierge services
Fitness facilities
Media library

Internet point
Luggage storage
On-site car rental
Total number of rooms - 126
Laundry facilities
Tour assistance
Library
One meeting/conference room
Offsite parking discounted rates available
Snack bar/deli
Year Built - 1975
Meeting facilities size (meters) - 40
Number of buildings/towers - 1
Airport transportation (surcharge)
Wireless (high-speed) Internet access - complimentary
Parking nearby
Parking nearby (surcharge)
Photocopy machines
Fax machine

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Best Western Arosa, Madrid, Spain, Property Amenities Lounge/Bar

Rooms

The Best Western Arosa, Madrid, has 126 air-conditioned guestrooms, all of which have minibars, safes, telephones, and double glazed windows overlooking Grand Via, or the smaller Calle Chinchilla or Salud.

Room Amenities

Pay movies
Climate control
Soundproofed rooms
Air conditioning
Minibar
Wake-up calls
Turndown service
Private bathroom
Complimentary toiletries
Hair dryer
Bathroom phone
Bidet
Extra towels/bedding in room

Handheld showerhead
Electronic/magnetic keys
Satellite television service
Window opens
Clock radio
Desk
Iron/ironing board
In-room safe
Coffee/tea maker
Free local calls
Complimentary newspaper
Daily housekeeping
Wireless high-speed Internet access (complimentary)

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Dining

The hotel does not have its own restaurant, but does have a breakfast buffet (surcharge) with hot and cold items, including a range of typical Japanese dishes. There are also restuarants nearby.

Nearby restaurants:

19 Sushi Bar (offers a 10% discount when the key card is shown)

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Best Western Arosa, Madrid, Spain, Dining Restaurant

Recreation

Children under 17 must be accompanied by an adult in the on-site fitness facilities.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Running track/path nearby
Bicycle rentals nearby

Scooter/moped rentals nearby

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Arosa

3.8

out of 5

avg. guest rating

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A Traveller from New York, NY

5.0

out of 5

“great place to stay in the heart of Madrid!”

I was very happy with Best Western Arosa. It's a lovely, old building with comfortable, clean (if small) rooms, and a great reception area.

Juha from Helsinki

4.0

out of 5

“Happy”

Excellent location in middle of the action. Staff was friendly and helpful.

Chris K from Paris

2.0

out of 5

“Dump in the Center of Madrid”

I would not stay at this hotel again. The interior is very old and has a dirty rusty feeling to it. The room was extremely hot and there was no air-conditioning to cool it down - the only way was to open the window to let the cooler air in which meant having the noise from the street. I stayed here in October so was already cool outside. The hotel advertises free Wi-Fi which was one of the main reasons I stayed here, but the Wi-Fi didn't work - extremely frustrating if you're trying to do work in the evening. I also picked it cause of the gym, but it was only open between 10am - 9pm making it impossible for the typical business traveller to go. The location is of course great - right on gran via - but outside of that, there was little else. Would not stay here again!

A Traveller from washington, DC

4.0

out of 5

“Superb location”

The hotel itself needs some mainteinance (wallpaper, carpet, etc.)... Great showers. the best is the location. You can walk everywhere. Right on the metro line. Breakfast very basic.

Robert G from Boston, MA

4.0

out of 5

“Decent hotel”

This hotel is in a very nice location, just off Gran Via near the metro. Hotel overall was good but rooms and the elevators are very small. Breakfast was adequate. Walls were fairly thin so hope you don't get noisy neighbors.

Lina from Los Angeles, CA

3.0

out of 5

“Good location.”

The hotel is off of Gran Via and is very close to everything. However, the hotel staff is not all that friendly and the rooms are very small, but clean. The elevators are very small and awkwardly shaped.

Jim S from Olympia, WA

3.0

out of 5

“Four Star??? I don't think so!”

We were looking forward to this hotel because of the star rating and the lower price. . . the old adage getting what you pay for sure played out on this hotel. There was no dinner service, breakfast was marginal, and 1 plus elevator for seven floors - very disappointing! No room services at all. I had to run down a coffee pot, but there were no replenishments of coffee, tea, or anything else. I'm not sure just what qualifies as a "four star," but this isn't it! The only good thing was the cental location which was was terrific but the hotel has a "Gran Via" address but was actually fronting on a side street - very misleading. I wouldn't stay here again under any circumstances.

Area recommendations

Anywhere near the Puerto del Sol - which is the center of old Madrid ould be good. The subway (Metyo) is clean,s quick and easily the best way to get around the city. Be sure to use the Red Bus and watch out for Pickpocketsw who are always around wherever there are tourists.

When to go

Late September was perfect

Getting around

Airport to central Madris was 2+ Euro - very easy to use. Whenever we needed a hand, someone was there to help. Madrid City Tours was a great way to see the sights.

Dining

Calle Montero was the best place to people watch - and catch a light lunch. I highly recommend the Abrassador for dinner - they open earlier than the usual Madrid Restaurant. Excellent Food and Tapas!

Barb C from Carrollton, TX

3.0

out of 5

“Not Bad For The Money”

Pretty standard 3-star hotel with one small elevator and one TINY elevator. A bit of a problem during the check-out rush, but otherwise OK. Very nice lobby, and the complimentary champagne at happy hour was nice. The surrounding neighborhood was a little spotty, but there was a Metro station just a block away, right on Gran Via.

A Traveller from Sydney

3.0

out of 5

“Cheap and good location”

We got this 4 star hotel cheap from expedia. When we arrived, there was scaffolding everywhere so then I knew why. I personnally don't care about that as when I'm traveling, I'm only at the hotel to sleep mostly. We were on our honeymoon though and the double room we booked ended up being two singles. When discussed with the staff, there was nothing they could do about it. Not what we wanted to hear but we dealt with it anyway. My main complaint though was the body hair EVERYWHERE (the cord of the toilet phone is one example!) throughout the room. Disgusting. Location was good. Staff were cordial.

A Traveller from CT

3.0

out of 5

“Worse for Wear”

I paid the extra money for an "Executive" room, so room was nicely appointed, but smaller than I expected. Free mini bar was included in the price of the room, but there wasn't much of a selection in the mini bar. In general though, hotel was in desparate need of improvements. Carpeting in the front entry and in the hallways was dirty and thread bare. There was construction taking place on the outside of the building during my stay. Hotel was wrapped in scaffolding and netting which made the room appear very dark. Location was great. If I were to go back to Madrid, I would opt for a different hotel in the same area.

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