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Reviews of Maclean Hotel

3.5 out of 5
Maclean Hotel
28 River Street, Maclean, NSW

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 54 reviews" "
Rating 8 - Good. 18 out of 54 reviews" "
Rating 6 - Okay. 6 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 7 out of 54 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 1 night in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
No ac clean public bathroom facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kasun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night, but it was a good experience. The rooms are in the pub and there are shared facilities. Everything was very clean and neat and felt quite safe. Check-in was pretty casual and smooth. It's an older building and the rooms are basic, with the usual mini bar etc., the single beds were neat and clean. No AC, but I found that the fan was enough. No complaints here.
Stayed 1 night in Jan 2024
Response from Mon on 14 Jan 2024
We are glad you had a nice stay Kasun, thanks for the good review and hope to see you again soon

10/10 Excellent

Joanne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Was all very clean
Stayed 1 night in Jan 2024
Response from Mon on 8 Jan 2024
Glad you had a great stay, hope to see you again soon.

10/10 Excellent

Mark

Stayed 1 night in Jan 2024
Response from Mon on 8 Jan 2024
Glad you had a great stay, hope to see you again soon.

8/10 Good

drew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t realise it would have communal bathrooms. Should have thought about it as it is a 150 year old hotel. It was fine we adapted and thought it was an interesting little twist to make out road trip more memorable.
Stayed 1 night in Dec 2023

6/10 Okay

Hao

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Jeanne

Stayed 1 night in Aug 2023
Response from Mon on 11 Sept 2023
Hi Jeanne, glad you had a nice stay in our lovely town

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Simple lodgings but certainly up to par, the only issue I found was the hot water in the shared bathroom was very slow to heat and barely got more than luke warm but the location had incredible views of the river, fair rates, and a great menu at the attached restaurant.
Stayed 1 night in Aug 2023

4/10 Poor

Amit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was very small and bed was uncomfortable. Good we were only in for one night.
Stayed 1 night in Jul 2023

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023

2/10 Terrible

Adrian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I am 6 foot 5 inches and yes I should have read the description better but a single bunk bed was very uncomfortable In a small room with no aircon, I went downstairs for dinner after I checked in and had a shower ( in a share bathroom) I ordered there weekly special which was a rub eye on the bone. I was using the toilet for the next day and a half!!! I will not be in a hurry to go back there at all
Stayed 1 night in Jan 2023

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Mon on 8 Jan 2023
Glad you had a nice stay, hope to see you again soon.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean and neat. Staff helpful and assisting. Plenty of provisions provided.

8/10 Good

Kai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to middle of town is excellent. Great pub below, not too noisy which was surprising. The mattresses were pretty awful though. Actually, I don't think I have been stabbed by as many springs ever before! In all seriousness, we thoroughly enjoyed the hotel except the mattresses.

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly staff food was geat
Stayed 4 nights in Aug 2022
Response from Mon on 24 Aug 2022
Thankyou for great comment and we hope to see you again soon.

4/10 Poor

Victoria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced but shared bathroom modern and clean. Basic shared kitchenette. Clean linen on bunk beds. Despite non-smoking room everything smelt smoky. Woke up to someone smoking outside the room. Sink in room faulty.
Stayed 2 nights in Apr 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pitstop
If you love little country towns,then you'll love this..Right on the river..
Stayed 1 night in Jun 2021
Response from Mon on 22 June 2021
Hi Stephen, we are glad you had a nice stay and we are very lucky to be living in this beautifull friendly little town. hope to see you again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nights of fun
Great old colonial style pub,with the rooms upstairs..Wasn't put off by community bathrooms as they are private and very well maintained.Great shared kitchen area with seating.Old styled guest rooms,nothing fancy,but we'll presented and clean.Bar downstairs is wonderful,good atmosphere and really good food at nice pub prices.Excellent bar staff and lots of inside/outside seating.. Definately recommend staying here.Central in town to all the local shops..Loved it here.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This is typically 1_2 star room but charged at $91 nighty complty over priced (with no refund).
Stayed 2 nights in Mar 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

4/10 Poor

Kerry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The was dingy and smelt terrible. There was a pedestal fan for air flow. Window wouldn’t open. I realise that we stayed in peak holiday time, however $140 pn was overpriced.
Stayed 1 night in Jan 2021

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay friendly place in a little town by the river . Good food and good beer .
Stayed 1 night in Dec 2019
Response from Mon on 6 Jan 2020
Thanks Carey, glad you enjoyed our beautifull little town

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old pub so in consideration of that they have basic pub room accommodation rooms were clean had 1 fan per room no a/c shared bathroom once again not modern but clean and useable communal room with tv fridge table and chairs lounge and tea coffee cereal supplied $200 for 2 nights for 4 people yes definitely value for money and would stay again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food in dining room was excellent, facilities for the price were fine
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Don't bother staying here. It's ancient. The door room doesn't close. (room10) . It's noisy, above the bar. Doors slam or don't close at all. Room 10 above the bar and at the front got all the noise. Have barely slept. Road sweeper at 4.30 am. And in July it's freezing. Definitely not a family room or hotel. Won't be staying again.
Stayed 1 night in Jul 2019

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midweek stay at Maclean Hotel
We thoroughly enjoyed our stay until noisy patrons kept us awake talking and laughing loudly in common area until 3am As all your staff have departed for the night you have a serious problem with control of these noisy guests We would love to stay again but would not take the risk of this problem occurring again. .
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Maclean. Very comfortable room, plus convenient common room with tv, fridge and tea and coffee facilities.
Stayed 1 night in Dec 2018

10/10 Excellent

DANIEL ANULL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
love the food
Stayed 3 nights in Mar 2018
Response from Mon on 20 Mar 2018
Thanks Daniel, we hope to see you again soon.

2/10 Terrible

David, Central Coast NSW

Disliked: Cleanliness, property conditions & facilities, room comfort
first experience of backpackers situation
Because the scheduled accommodation was so bad I ended up looking for accommodation at Maclean hotel. It turned out to be a bunk bed in a small wooden room with no windows and 5 other guys apparently asleep even though karaoke was booming downstairs. When I opened the door the room was hot and stuffy and pitch black. There was no way I could stay there. I got a refund and with no alternatives left ended up sleeping in the car at an all night garage.
Stayed 1 night in Dec 2017

2/10 Terrible

nick, sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pub with drunks
Smelly old rooms with shared bathrooms and common area. A strange man was in the ladies toilet and that really scared my friends mum
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Clean room - free internet doesnt connect in room
Friendly old pub. But 'free wifi' is not really true as such bad service u cant connect in your room. Also no cold tap available in our room - only hot. Plus ' breakfast included' was misleading. Did not include meal in dining room but lf serve cereal and toast in common room.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fancy, very good. We got a good deal through lastminute. We would definitely stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot
Nice week-end away

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overpriced really
Booked a room for 2 adults and 2 children, showed up on the weekend to find we were getting a room with 2 bunk beds, changed room for a room with one double bed. Felt it was way overpriced for a room with just a bed in it with no other facilities in the room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star
no air conditioning but fan on room that plugged in the hallway. bathroom and showers were in the hallway along with shared fridge and kitchen facilities Got in at 930 pm-on the road at 630am . Not much more than a place to rest your head

4/10 Poor

Steve, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plumbing in toilet/shower area needed fixing. It was difficult to maintain a constant shower temperature. Sink tap in the room was missing handle.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Great meal and friendly atmosphere! Very enjoyable stay although was kept awake by noise from other patrons and staff as they were up until about 1 am speaking none too softly!!

10/10 Excellent

Colleen, Australia - NSW - Sydney

Liked: Cleanliness
Value: Great deal; Cleanliness: Spotless; Great food

10/10 Excellent

Colleen, Australia - NSW - Sydney

Liked: Cleanliness
Value: Affordable; Cleanliness: Spotless;

8/10 Good

Anton, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Friendly; Cleanliness: Pleasant;

10/10 Excellent

Brian, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Fantastic Town. All very Freindly, Has good off street carparking

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; great people great place..very central in town

8/10 Good

Ngaire, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Bargain; Service: Friendly; Cleanliness: Pleasant; check in at public bar, no locks on showers and toilets

10/10 Excellent

Anton, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Fantastic; Service: Friendly; Cleanliness: Beautiful; I would stay there again and would recommend it for the price.

4/10 Poor

Stig

Disliked: Cleanliness, property conditions & facilities, room comfort
Aldrig mer.
Otroligt lyhört vilket störde nattsömnen! Störande ljud från människor (prat, steg, på hotellet och/eller utanför), bilar, sängen, kylskåpet...! Ingen mörkläggning så solljus in i rummet ca 5.30. Gammalt och slitet förutom dusch/toalett (delad). Dock vänlig personal.
Stayed 1 night in Sep 2023

6/10 Okay

Alex, Würzburg

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Zu wenig Komfort und Sauberkeit für den Preis
Leider sehr alte Zimmer, das Treppenhaus war recht dreckig und voller Spinnweben. Es könnte ein geniales Hotel/Hostel sein, aber dazu muss Arbeit rein gesteckt werden
Stayed 1 night in Dec 2017