All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff were great, room was clean with a free water. Bed was good but only a thin blanket. Pillows were not great. Also only one key per room but there's a lock box you can use.
Luana
Stayed 1 night in Nov 2023
Response from The Team on 12 Nov 2023
Thank you for your positive feedback. We hope to implement modern-style locks in the future to offer easier access for bookings with more than one guest. We are sorry to hear about the pillows and we will look into that. For future reference, if you are feeling a little chilly and the heater is not to your liking then please see us at reception and we can offer you a second blanket. Thank you again :)
The people that run the motel are musician, I am a musician. I felt right at home.
Ronald
Stayed 7 nights in Sep 2023
Response from Lisa on 20 Sept 2023
Hi Ronald, Thank you for taking the time to give us a Review. We are glad that you enjoyed your stay with us and that you felt at ease/home. Look forward to having you stay next time. Cheers.
8/10 Good
Rocky
Travelled with partner
16 Aug 2023
Liked: Amenities
Everything was good except the bed 😩
Rocky
Stayed 1 night in Aug 2023
Response from Lisa on 16 Aug 2023
Thank you for taking the time to give us a review.
Excellent, friendly, old but spacious and comfortable
Christopher
Stayed 1 night in Aug 2023
Response from lisa on 14 Aug 2023
Hello there,Wow!! Thank you for taking the time to give us a review.We greatly appreciate the positive review and glad you enjoyed your stay with us. Hopefully, we will see you next time you are passing through. Cheers.
Thank you for taking the time to give us a review.We appreciate your rating and are happy that you enjoyed your stay with us. Hopefully, we will see you next time you are traveling through.
8 PM I had the manager knocking on my door complaining, I whinged after giving an honest review online! The bed are uncomfortable the blankets leave you itchy AF
DO NOT RECOMMEND!!!
Frazer
Stayed 2 nights in Jul 2023
Response from lisa on 23 July 2023
Hi Frazer, Thank you for your review. As I mentioned on arrival if there is anything you need let me know. We are here to ensure your stay is comfortable, If you didn't like the bed the first night, you could have come to me at reception and I could have put you into another room. You mentioned there were no blankets, but you found it, I did offer you another blanket but you said no. I am disappointed because Reception is here to help. I have people come to me to rectify the situation if need be. I am so sorry you did not enjoy your stay, but I can say we have 99% of people that do enjoy their stay and they come to me in person should they have any issues with the room and we action it straight away. Your mention of Do not recommend will not be an issue for us. Cheers.
10/10 Excellent
Jukka
4 June 2023
Jukka
Stayed 2 nights in Jun 2023
Response from lisa on 5 June 2023
Thank you, We are glad you both had a great stay and the fun run went well.We appreciate you taking the time to give us a review.Look forward to seeing all next time.
Thank you for taking the time to give us a review. We appreciate the positive comments and this is always shared with the staff.Hope to see you next time you are passing through.
Hi Jay, Thank you for choosing to stay with us. We appreciate you taking the time to give us a review.We are very happy that you enjoyed your stay with us.Cheers, from the staff and management.
The managers went above and beyond for us. This will be our new regular place we stay
Dale
Stayed 1 night in Apr 2023
Response from lis on 27 Apr 2023
Thank you, we appreciate you taking the time to give us a review. Look forward to seeing you again. Cheers.
10/10 Excellent
Leticia
26 Jan 2023
Liked: Cleanliness, staff & service
Leticia
Stayed 1 night in Jan 2023
10/10 Excellent
Maxwell
15 Jan 2023
Liked: Cleanliness, staff & service
Faultless accommodation and extremely helpful staff
Maxwell
Response from Lis on 15 Jan 2023
Thank you for taking the time to give us a review. We appreciate the positive feedback and are very happy that you had a great stay with us. We look forward to seeing you next time you are passing through Mackay. Cheers.
Hi Andrew,Thank you for taking the time to give us a review. We appreciate all feedback and this is passed onto our staff.Hope to see you next time you are passing thru Mackay. Cheers.
Hi Norval,Thank you for taking the time to give us a review. We greatly appreciate the feedback. Look forward to having you stay with us next time. Cheers.
The staff were exceptionally friendly and helpful. Despite my late check in the staff were always accomodating and friendly. The room was well appointed clean and spacious. The price was exceptional and outstanding value for money.
Regan
Stayed 1 night in Aug 2022
Response from lisa on 14 Aug 2022
Thank you Regan. We greatly appreciate you taking the time to give us a review. We greatly appreciate the positive review and we pass this on to our staff as they are the heart of our business to ensure everyone enjoys their comfortable stay with us.
Staff were friendly, premises were clean and meals from restaurant enjoyable and large portions.
Aline
Stayed 3 nights in Jul 2022
Response from lisa on 14 Aug 2022
Thank you. We are happy that you enjoyed your stay with us, Staff(Clearners) have acknowledged that you enjoyed your stay as well .We greatly appreciate you taking the time to give us a review.
10/10 Excellent
Colleen
10 July 2022
Liked: Staff & service
Comfortable room, in great position close to town and staff and service are great, would definitely stay again when next in region Thankyou
Colleen
Stayed 4 nights in Jul 2022
Response from Lisa on 14 Aug 2022
Thank you Colleen. On behalf of management & staff, we greatly appreciate you taking the time to give us a positive review. We look forward to having you stay next time you are travelling through our area. Cheers.
An older style motel on the highway into Mackay but was clean, quiet and comfortable. The room had a fridge, microwave, basic cutlery, kettle and toaster. Reception staff was very welcoming and helpful.
Joyce
Stayed 1 night in Jun 2022
Response from lisa on 1 July 2022
Thank you Joyce for taking the time to give us a review.
We are delighted that you enjoyed your here and greatly appreciate the positive feedback. Safe travels.
Enjoyed our stay - only downside is the age of the property and renovations/updates are needed. Everything else was wonderful. (Beaut breakfast too)
Paul
Stayed 1 night in Jun 2022
Response from lisa on 15 June 2022
Thank you for your review. Yes, our Motel is old and yes we have lots to upgrades to do such as paint, carpet, toilets, air cons etc. We are currently working on this as we have had to do new roofing first and then the next stages. We wish you safe travels.
Loved the recliner chair in the room. I was also able to get a meal when I arrived when the restaurant was closed. I would have liked to know that it was generally closed because of covid. Reception staff very helpful, but having the used cup and glass cleaned would have been nice.
Barbara
Stayed 2 nights in May 2022
Response from lisa on 15 June 2022
Hello, Thank you for your review. The restaurant was closed because We-Managers and my husband also the chef were away on days off. Our restaurant is open to the public/guests, providing they book ahead. We will not open the restaurant for 1 or 2 people, as it is not feasible to run the air con/lights and wait for someone to walk in. We are always busy serving our in-house guest with meals that are served off the restaurant menu as room service. Majority of our regular guests like this.The glass/cup not clean, did you come and advise us, if you had we apologize for the error and we would have replaced it for you. We are always available right up to 9.30pm at night. We could have fixed this up straight away. cheers.
Beautiful place, very friendly staff and helpful.
Clean and tidy rooms. Enjoyed the stay.
Mohsen
Stayed 1 night in Jan 2022
Response from lis on 25 Jan 2022
Thank you for your kind review. We are delighted that you had a pleasant stay. We hope to see you all again next time you are travelling through Mackay. Safe Travels.