Dear Sir, Thank you for this positive feedback. We're happy you enjoyed our ideal location to walk around the city. Looking forward to welcoming you again, Best regards.

Dear Jessica, Thank you for your positive review. We're happy you had a great stay. Please note you receive a "pre-stay" e-mail, in which you can ask for glasses, toothbrush, tissues etc, a few days before your arrival. We're also here 24/7 to provide them for you. We hope we'll get to welcome you again, Best wishes.

Dear Sir, Thank you for leaving a review. About our carpark, it is the only solution we have for the moment. It is only a few minutes drive. Please note you can leave your bags at reception so you can load them once you're back in front of the hotel. We hope you enjoyed your stay still. Kindest regards

Dear Greg, Thank you for taking the time to let a review. It will be a pleasure to see you again,Best regards,

Dear guest,Thank you for this positive review. However, there must be a mistake, as we do not have no fountain view, nor upstairs terrasse. We hope you still enjoyed your stay at our place. Kind regards

Dear Paul,Thank you for leaving such a positive review. We're happy you enjoyed your stay, and made the most out of our location. Looking forward to welcoming you again, Kindest regards.

Dear Alison, We want to say thank you for that heart-warming review. We're happy you enjoyed your stay at our place, and hope to see you again soon. Best wishes

Dear Madam,Thank you for that great review ! We're happy the unique atmosphere of the hotel seduced you. We hope to see you again soon, for another great stay ! Kindest regards.

Bonjour Adrian, Nous vous remercions pour cette belle note. Au plaisir de vous accueillir de nouveaux chez nous, Bien cordialement

Dear Brent,Thank you very much for your great feedback. We are delighted to read that you enjoyed your stay and our hotel location.We hope to see you again soon !Adèle and the Simplon team

Dear Customer,We are sorry to hear that your stay did not go well. We apologise for any inconvenience caused.

Dear Elizabeth,It is with great pleasure that we discover your appreciation following your overnight stay in our hotel and that we finally take the time to reply to you! We are absolutely delighted that you enjoyed your stay with us.Thank you for your comments on the staff, decoration, location and cleanliness. We hope to see you soon at the Hotel du Simplon :) Best regards,

Bonjour, Je suis la manager de l'établissement et ne comprends pas votre commentaire. Vous êtes arrivé dans la nuit du 17 au 18 mars et êtes reparti à 9h30 le 18. Nous n'avons pas eu l'occasion de nous croiser, de nous parler ou même d'échanger par mail ou par téléphone. Je pense que vous faites erreur. Mes collègues m'ayant affirmé que tout s'était bien passé à votre arrivée et à votre départ. Je suis à votre disposition si vous souhaitez échanger à ce sujet. Cordialement, Clémence

Dear Customer, We thank you for your comment. We'll be delighted to welcome you for your next stay in Lyon,Best Wishes !

Cher clientMerci pour cette excellente note! Nous sommes très heureux que votre séjour se soit bien déroulé et nous vous remercions d'avoir pris le temps de revenir vers nous. Nous espérons avoir d'autres occasions de vous accueillir au Simplon. Bien à vous, La réception

Dear Halyna, Thank you for this very positive feedback ! The whole team is happy to hear that you enjoyed your stay at our place. We hope to see you again at l'Hôtel du Simplon, we'll make you stay as perfect as it can be. Best wishes,Reception

Monsieur RILEY, nous sommes heureux de savoir que votre séjour à l'hôtel du Simplon s'est bien passé. Concernant la chambre, sachez que vous avez été surclassé gratuitement en double privilège ! Vous disposez d'un bureau, de table de chevet à côté du lit et a l'entrée vous disposez d'une planche avec des cintres pour mettre vos affaires. Nous vous disons à bientôt à l'hôtel du Simplon :)La réception

Dear guestThank you very much for your feedback! We are delighted that you enjoyed your stay and we thank you for taking the time to leave us a review. We look forward to welcoming you again at Hotel du Simplon. Best regardsReception

Dear guestThank you very much for your feedback! We are delighted that you enjoyed your stay and we thank you for taking the time to leave us a review. We look forward to welcoming you again at Hotel du Simplon. Best regardsReception

Bonjour Jean louis, Nous remercions d'avoir pris le temps de nous faire un retour sur votre séjour. Nous espérons vous revoir à l'hôtel du simplon très bientôt. Cordialement,

Bonjour, nos vous remercions pour votre appréciation.

Dear Josefina Thank you very much for your review, we're glad you enjoyed your stay and our team's efforts to make you feel just like home! We hope to see you again at Hôtel du Simplon. Best regards Sophie Reception

Hello sir, Our staff is always very happy with the customers' satisfaction. We are delighted that our breakfast was up to your request, and that you are satisfied with our services. Hoping to have the pleasure of welcoming you back. Kind regards,

Thank you sir. kind regards

Hello, Thank you for your comments We hope to see you again soon Goodbye

Dear customer, Thank you so much for this fantastic review! We're delighted that you had a great stay at Hôtel du Simplon, and your feedback is precious for our team and their daily efforts to make our hotel a welcoming place for all our clientele. We hope to see you again at Hôtel du Simplon and wish you a very pleasant day! Best regards, Sophie (Reception)

Dear customer, Thank you so much for your excellent review, we're delighted you enjoyed your stay at Hotel du Simplon. We'll pass on your compliments to our staff, who work every day to make our hotel a warm and welcoming place :) We look forward to seeing you again ! Best regards, Sophie (reception)

Dear Customer, Thank you for taking the time to share your experience at our hotel with Expedia readers. We are delighted to read that you particularly appreciated the professionalism and kindness of our team as well as the breakfast and the location of the hotel. We note how you feel about the size of the room. Our called "economic" rooms, are not very large indeed, however we try to arrange them at best in order to make them functional. If you come back, please, do not hesitate to ask for a superior room, I am sure it will satisfy you. Another huge thank you for taking the time to leave this note and we hope to welcome you back to Simplon ! Kind regards

Thank you very much for your appreciation ! Kind regards,

Dear Madam, Thank you very much for your nice review. We are delighted to see you enjoyed our room, our location and our cleanness! It was a pleasure to receiving you and we hope to see you again at the Simplon! Best regards, Pia (reception)

Dear Guest, Thank you so much for your nice review! We are delighted to read you enjoyed your stay at the Simplon. It was a pleasure for us to welcome you! We hope to see you again, Best regards, Pia (reception)

Dear Sir, Thank you for your feedback! We understand your observation as you booked an economic room. Some of our rooms are smaller than others. This is why we would love you to come back to the Simplon in one of our superior room! It was a real pleasure to welcoming you and we hope it wasn't the last one! Best regards, Pia (reception)

Dear Diana, Thank you so much for your nice and detailed review! We are glad you took time to write us a message. It was a real pleasure receiving you, we are very happy to see you enjoyed your stay in Lyon and appreciated our freshly renovated hotel! Thank you for all the compliments! :) We hope to see you soon. Best regards, Pia (reception)