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Reviews of Cold River

2 out of 5
Cold River
1/5 Ban Meunna, Town Center, Luang Prabang

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 155 reviews" "
Rating 8 - Good. 68 out of 155 reviews" "
Rating 6 - Okay. 10 out of 155 reviews" "
Rating 4 - Poor. 3 out of 155 reviews" "
Rating 2 - Terrible. 0 out of 155 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic breakfast, really love and quiet property.
Stayed 4 nights in Dec 2023

6/10 Okay

SANG EUN

Travelled with family
Disliked: Staff & service
Location: far away about 1.7 km. Breakfast good
Stayed 3 nights in Dec 2023

6/10 Okay

tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was extremely small and bathroom was terrible. After first night we requested a different room. Staff was very accommodating and we gladly paid for the upgrade to a little larger room with a decent bathroom and better WI-FI signal. The beds are very firm
Stayed 4 nights in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay lovely staff
Nice hotel in a good location near the river. Lovely staff, great breakfast with generous portions. Rooms are nice and clean, good restaurants and coffee shop just a short walk as well as supermarket. Easy 15m stroll to the Main Street.
View from balcony room 18
Stayed 10 nights in Jun 2023

10/10 Excellent

RATTANAPHONE, Portland

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Love it the location is close to everything people are very nice The place is very nice and chill
Stayed 2 nights in Mar 2023

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, staff & service
Quaint, Good Breakfast
Staff were helpful, owners served breakfast each morning, which was AMAZING! I stayed on the second floor, room #5. Hotel was quiet because all the guests (except 1) made an effort to be quiet and respectful (walls are thin). It was a basic hotel, cute balconies, bathroom light didn’t always work and the bed was hard as a rock but otherwise I liked the place and would recommend.
Stayed 9 nights in Dec 2022

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold River is a warm place to stay.
Great hosts/managers and a great staff. We were there for 4 nights and would liked to have stayed longer. Nice rooms with nice exterior seating areas.
Stayed 3 nights in Nov 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for mid range. I really enjoyed my stay.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guesthouse in a good location. It's very quiet, with spacious rooms and a small balcony. This was the first place I stayed in Luang Prabang and the staff were very helpful and always available. I would definitely stay again.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quiet location short walk from town. Large comfortable rooms. Great breakfast.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a stay in Luang Prabang
Great service, helpful staff, wonderful room, perfect location
Stayed 1 night in Feb 2019

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious, the rooms were very clean and the staff were very helpful
Stayed 4 nights in Mar 2019

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended.
Wonderful owners and staff who have a wealth of knowledge about the area. Great breakfast and comfortable bed. My only complaint is how thin the walls are meaning you can hear what is happening in surrounding rooms. Definitely better than 2 stars. Highly recommended.
Stayed 4 nights in Dec 2018

10/10 Excellent

Agne

Very quirky little place , amazing people who are prepared to help you st any point. We were upgraded to a delux room with a balcony and views were just outstanding of the river - very relaxing to have a cup of coffee in a morning. It’s a little walk of 15min to the night market. To get to hotel from airport we would recommend capturing the tuk tuk for 40KIP (around $4) Great breakfast ! Cooked to order and fruits , pancake , good strong coffee. If only one down side we just couldn’t get WiFi connection in a room I would definitely recommend and be back again!
Stayed 1 night in Nov 2018

8/10 Good

Dan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service - downside was alot of mosquitoes in the room
Stayed 1 night in Nov 2018

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent two-week stay!
My husband and I stayed at Cold River for two weeks while I caught up on some work during a year-long trip. I cannot recommend it enough. The hotel is lovely, the rooms are comfortable, the breakfast is nice, and the hosts are incredibly helpful and kind. They helped us arrange at tuk tuk for the day to tour the waterfalls and graciously kept our bags for us while we went to the elephant center. If you're looking at a lot of options, close the other windows and book it.
Stayed 14 nights in Sep 2018

4/10 Poor

mike

Disliked: Staff & service, property conditions & facilities
My advices to those who wish to stay in this Cold River hotel better to check clearly with the hotel owner. A lot of restrictions with the hotel operator. Very disappointed to stay in this hotel and my holiday mood is affected by them.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient for city...excellent breafast
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We felt very welcome here. They were very helpful and when our flight was a late flight they allowed us to do late checkout. No extra fee because it was low season. They were very accommodating. We appreciated their help.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Cold River in Luang Prabang
This was a great place to stay! We stayed 5 nights and loved the hotel and the city. The hotel is in a quiet area outside of the touristy area but within walking distance (for us about 15 minutes) of the tourist streets (restaurants, bars, shops, night market, etc.). Breakfast was great with fruit, yogurt, coffee or tea, baguette and hot options. They has refillable water bottles for use and a couple filtration locations for filling up, in an effort to decrease waste from buying lots of bottled water!! The staff were friendly and many spoke English well. We had laundry done and the rate was good and done quickly. Wifi was OK in room.
Stayed 4 nights in May 2018

10/10 Excellent

Paul, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, happy to help and advise for the local area and sort an effiecient laundry service. The room was excellent - very clean and comfortable. Breakfast was also excellent - consisting of crepes and fresh fruit, then eggs and fresh bread and jams, all delicious. Last but not least, the plastic reduction measures of the owners (filtered water refill only) were a pleasant and appreciated touch.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Panisha, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel with generous delicious breakfast!
Upon checking in, our room were upgraded. The receptionist was friendly, helpful and very welcoming. The place was quiet although near to the city center. Everything (bar, restaurant, wat, night market, mini mart) were within walking distance. The breakfast provided was hearty, delicious and generous (Options of scrambled egg, omelette, boiled egg or noodle soup + bread with fruit jam and butter + coffee/tea + cinnamon crepe + fruit salad + greek yogurt. If I ever were back in L.P., I would definitely go back there!
Stayed 1 night in May 2018

8/10 Good

Ingo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
A really nice hotel. 10-15 minutes walk to key areas. clean, well presented nice rooms. good value
Stayed 4 nights in Apr 2018

10/10 Excellent

Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a quiet location.Near eateries, shops, airport.
Staff were very welcoming and helpful. Breakfast was tasty and filling. Room was well cleaned on a daily basis and a good size. Wide range of English language TV channels including lots of surprisingly good movies. Only issue was with weak and unreliable wi-fi signal.
Stayed 5 nights in Mar 2018

10/10 Excellent

JERRY ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, adorable boutique hotel
Loved staying there! The hosts were amazing! I would go back on a moments notice!!!
Stayed 4 nights in Feb 2018

10/10 Excellent

Michael, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well run friendly hotel
The French couple running this hotel have a very smooth and efficient operation. Very friendly and helpful both in hotel and arranging anything in Luang Prabang. Breakfast excellent. Excellent location just out of centre (15 minute walk). Some restaurants in area that serve good food and much cheaper than restaurants found in the tourist zone on same street as night market - would not like to stay near night market - too touristy for me.
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
A nice spot. French couple are amicable. Seems to attract French guests in particular. Lovely breakfast sit outside fresh coffee, yoghurt, fruit, cake/crepe, noddles/omlette, homemade jams - some just come for breakfast. Can be noisy depending on your neighbours and their consideration, as wooden. Get a balcony view. $10 airport pick up but heard you can easily get this from airport. They offer plenty of free water refillable.
Stayed 4 nights in Jan 2018

8/10 Good

Chip, Olympia WA

Liked: Staff & service
Good location
The Cold River is down at the end of an alley by the river. It is a nice quiet location. The breakfast is adequate. The staff is friendly and attentive. The room was ok and there was hot water in the shower.
Stayed 4 nights in Jan 2018

8/10 Good

G, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet friendly guesthouse
This guesthouse was lovely! Friendly helpful staff. Quiet location close to the river (river views from our balcony!) but short walking distance to restaurants, markets, Mekong etc. Room was comfortable. Our bathroom was tiny (shower over the toilet) however our friends had newer and bigger bathrooms. Breakfasts were delicious - fruit, beautiful bread and jams, several hot meal choices. I would definitely recommend this place to others.
Stayed 5 nights in Dec 2017

8/10 Good

lorraine, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
I stayed here with my mother for 5 nights. At first we were unable to sleep due to the noise from the rooster close by (maybe be are light sleepers!) but this was corrected and we were moved to a more comfortable room thanks to the wonderful hotel owners. The rooms are cleaned daily, breakfast is beautiful and the staff could not be more helpful and friendly. Also within good walking distance to food and markets!
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we very much enjoyed this hotel! very central to everything and clean!
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience. super convenient location to everything.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Luang Prabang Cold River Guesthouse
Nice little guest house with very good breakfast. Host was good in suggesting local tours and arrangements. Improvement is need for house keeping as our WC was not cleaned throughout the stay. Otherwise am quite happy with the stay for the price we paid which was economical
Stayed 3 nights in Nov 2017

10/10 Excellent

Harriette, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Location
Hotel was clean and comfortable. Little authentic touches are all around the hotel. Breakfast was very tastey. Free water was a bonus! Staff are very friendly and helpful. Has a very homely feel about it. The hotel is tucked away down a small alleyway. The location is perfect walking distance to the night market and most of the main attractions
Stayed 3 nights in Nov 2017

8/10 Good

world traveller, Switerland and Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close but not on the river
Nice guest house close to the Center. Pleasant family approach to service and breakfast. My single de luxe room is good, except no window to the outside
Stayed 1 night in Nov 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Guesthouse Overlooking River
We were given an upgrade for the first few nights of our stay which was really lovely and much appreciated. Though a little further from the main bit of town, the location is beautiful and quiet. Our only annoyance is that apparently breakfast was included in our room price, but this was never mentioned to us so we never took advantage of this perk.
Stayed 4 nights in Oct 2017

8/10 Good

Mya, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy guesthouse with lovely staff
Nothing bad to say. The room was clean and comfortable. A little off the centre of town, but an easy walk or tuk tuk ride.
Stayed 2 nights in Aug 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy home away from home
The owners of Cold River were incredibly warm and accommodating. The staff was also incredibly helpful. They know Luang Prabang well and they are eager to help with tourism decisions. The breakfast was phenomenal and the room was as good as any guesthouse room I've experienced in SE Asia. I would recommend Cold River to any of my friends or family visiting Luang Prabang. I have no doubt that if I stayed there longer than the 2 nights I did, I would have been comfortable the entire time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay
Nicely decorated, clean and not noisy. Breakfast was good and there was plenty to eat. Staff were helpful and friendly, happy to book transport etc for us. A little out of the main part of Luang Prabang but only a short walk to the main attractions - meant it was nice and quiet, and it was nice to be next to the river.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in paradise
Nice, quiet place run by a lovely French family, great location in one of the best cities I've ever visited. Great breakfast in the morning too; I highly recommend!

8/10 Good

Sandra, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of Luang Prabang ... Cold River
Cold River is a small boutique hotel in the heart of Luang Prabang. It is a very peaceful place, easy to relax and come and go as you please. The French couple who run the hotel are very friendly and helpful, nothing is too much to ask. From beginning the day taking your time over a delicious breakfast in a quiet, relaxed atmosphere to ending your day with a gorgeous sunset and stroll through the streets to "home" the experience was very pleasurable. To fill in your day there are many sights very nearby and others further out can be reached by tuk tuk. There were always drivers in and around the area to negotiate with but if you mentioned where you wanted to go Rudi was very quick to get transportation organised with reliable, careful drivers. So much is within walking distance that varying the route each day opened up new experiences to life in Luang Prabang where the people are generally very friendly. Luang Prabang is definitely a beautiful place to visit, and Cold River is a great place to stay, especially for people on a budget as their rates are very reasonable.

8/10 Good

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, friendly & helpful staff and management. Would recommend for a pleasant stay in a lovely guest house.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, lovely staff, excellent breakfast! Highly recommended!

10/10 Excellent

M&M, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place
A group of us stayed in Cold River for a few days. Rudy and his wife and staff were the most accommodating and hospitable hosts. They were gracious and were able to answer our questions and fulfill our requests. I highly recommend this property and will come back here again if given the chance.

8/10 Good

Ashley, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold River is run by some really nice people who are eager to make your stay as pleasant as possible. It doesn't look like much from the outside, but the inside is really nicely decorated. Breakfast in the morning is quite good. The location was central, though the inn was down a very long narrow street that our van driver struggled to pass through. The room was big and spacious. I think they are in the process of renovating, so hopefully they will be updating the bathroom. The shower is just a nozzle attached to the wall and it isn't separated in any way from the toilet or the rest of the bathroom. The Wi-Fi was spotty, though if you told them it wasn't working, they would restart the router and that would work for a while. There isn't a hairdryer in the room, but you can borrow one from the front desk.
Room
Outside/breakfast area
Breakfast

10/10 Excellent

Nyet yoon (Elaine)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We had an enjoyable trip in Luang Prabang. So was our 5 nights stay in Cold River Guesthouse. The owner and stuffs are friendly and most helpful and so willing to gives quidance as to where, when and what to do & don't around Luang Prabang