"The breakfast was of poor quality, the plates were hot because the food was cold. The staff logging in was rude and made us wait to be seated by completely ignoring us while she used the computer. I asked if they had any rolls I was told bluntly we don’t do rolls although they did gluten free rolls. Only one drinks machine worked, the toast machine didn’t actually toast the bread. I did observe they had gluten free rolls?
When at the brassiere bar I asked for a straw for a Pimms and was told there was none. One of the food options had run out at the bar - this was at 1830. The food we ordered “mouls Marineir was not very warm and the fries were cold.
After all of the above we decided to eat out for dinner. I think much more effort could be expended in food quality and staff politeness"
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