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Expedia Guest Rating
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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to secretarial services, limo/town car service, and small meeting rooms.
Event facilities include conference/meeting rooms and banquet facilities. This London hotel also offers a concierge desk, tour/ticket assistance, and multilingual staff. For a surcharge, a roundtrip airport shuttle is available to guests.
Rooms
Guest accommodations at The Lancaster offer complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Satellite television is provided.
Guests have access to shared bathrooms. Bathrooms include showers with handheld showerheads, and complimentary toiletries. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include irons/ironing boards and windows that open. Hypo-allergenic bedding and wake-up calls can be requested.
Room Amenities
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
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Showing 1 - 6 results (of 6)
“Excellent Hotel”
I loved my stay at the Lancaster! Very clean, the staff was extremely friendly and helpful, and the neighborhood is nice and convenient. Cannot recommend enough.
“Lancaster Hotel in London”
Toilets not in rooms and they were share with all on the same floor. it felt more like a bed and breakfast place
“No private bath”
The fact that the rooms have no private bath is not declared during the reservation process.
“not recommended”
A shared bath not disclosed in the rental information in expedia site , no elevator as well , dirty carpet
“Very hard to find!!”
It was a clean hotel and the room was very good but we were disappointed that we didn't know the bathroom was out in the hall. Also, we had to climb two flights of narrow stairs to get to our room. Everyone was very helpful and they gave us a good map to use. Wish they had let us use their phone for a short call but can understand why it is their policy. Each call we made from our room cost one pound. We were told by Expedia that we would have to climb some stairs but didn't know they would be so narrow and up two flights.
“Good location but be sure to read the fine print: shared toilet”
We were in a hurry to book a hotel near the British Museum, saw the 3-star rating, but regret that we didn't read the fine print about the shared toilet down the hall. As extremely experienced travelers, we found the description very misleading is this regard. This hotel is one of several properties under the same management on this street which is a great location, especially if you want to visit the museum or eat-out at any number of great restaurants within walking distance. The staff at the hotel is very helpful and friendly and the rooms are tidy, however, we do not believe that it deserves a 3-star rating.
“A decent value in a great neighborhood”
This is a nice looking hotel in a really nice part of town (Russell Square, right near the British Museum, British Library, etc.). It's pretty comfy, too, with a TV and tea service. There's a shower in the room, but the toilet is down the hall, which can be a pain. Huge windows, so there's lots of light. The staff is very friendly, too. There's no elevator in the hotel and all the rooms are up a huge steep stairs, so it's hard on those with big luggage and those with children in strollers. Those in wheelchairs should avoid it.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
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The closest major airports to The Lancaster are:
London (LCY-London City) - 12.1 km / 7.5 mi
London (LHR-Heathrow) - 23.2 km / 14.4 mi
London (LGW-Gatwick) - 40.5 km / 25.2 mi
The preferred airport for The Lancaster is London (LHR-Heathrow).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
