We stayed one night as were going to a concert at nearby O2 Arena. The hotel was lovely, disabled parking out the front. Very warm greeting at reception and were each given a small glass of hot chocolate which was yummy.
Me and my sister had a double bed each with feather and down pillows and duvet, large television and well appointed bathroom with guest toiletries. Tea & coffee making facilities in the room were great, we only had Earl Grey so rang down to guest services and english breakfast tea bags were brought up. Room air conditioning was very efficient, so we were not cold on a December night. Breakfast was included, buffet style and plenty of choice. Wait staff were very efficient and managed to find me some rolls without seeds (as I am allergic). Nothing was too much trouble! Would highly recommend