Luxury Penthouse, Multiple Beds, Hot Tub, River View | Deep soaking bathtub
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Reviews of Arthouse Hotel

3.5 out of 5
Arthouse Hotel
9 Back Colquitt St, Liverpool, England

Reviews

8.2

Very good

Rating 10 - Excellent. 294 out of 556 reviews" "
Rating 8 - Good. 125 out of 556 reviews" "
Rating 6 - Okay. 42 out of 556 reviews" "
Rating 4 - Poor. 43 out of 556 reviews" "
Rating 2 - Terrible. 52 out of 556 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hannah

Travelled with group
Disliked: Staff & service, property conditions & facilities
Rude staff No cold water - had to go buy bottles from the shop to drink/brush our teeth with - reported nobody did anything about it. Dirty rooms/mouldy fridge hot tub was empty takes an hour to fill Say 24/7 text message service - text numerous times and was ignored
Stayed 1 night in May 2024

10/10 Excellent

paula

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff are amazing thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jimmy, Dallas

Travelled with partner
Liked: Amenities
Great place to stay. The night club next door was a bit noisy, but if you are going out, it is an incredible place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms. Good value for what we wanted.
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Gwenfair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are after a good night out this place is perfect. Not recommended if you are after a quiet time, night life fantastic, everyone so friendly, felt safe and looked after. Staff amazing. Faye on reception/manager is the best. Couldn't ask for better.
Stayed 1 night in Feb 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good all round
Stayed 1 night in Feb 2024

2/10 Terrible

Lauren

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel room cost a fortune and wasn’t worth a single penny!! From the cleanliness down to the damage in the room what was covered up!
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Chloe

Stayed 1 night in Jan 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel however booming music until 5am would stop us from staying here again. Could do with better soundproofing Will teach us to research area before booking a hotel again I think it was Kimberley who checked us in she could not be more friendly or helpful an asset to the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Cole

Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

10/10 Excellent

Sian

Stayed 1 night in Dec 2023

10/10 Excellent

Haseen

Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Lian

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Joke!
The worst hotel I’ve ever stayed in! If you value your sleep and have any standards of cleanliness DO NOT STAY here! We left at 12am
Stayed 1 night in Dec 2023

2/10 Terrible

paul

Stayed 1 night in Dec 2023

6/10 Okay

Henry

Stayed 2 nights in Dec 2023

10/10 Excellent

Katheryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and facilities. Very much a hotel suited to the lively part of the city. Didn’t bother me but wouldn’t suit everyone!
Stayed 1 night in Dec 2023

6/10 Okay

Stefan

Stayed 3 nights in Dec 2023

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely amazing! My only criticism is the lighting in our room (Rocky Horror) was really dark, not great when trying to do make up! But otherwise I couldn’t have asked for more!
Stayed 1 night in Dec 2023

6/10 Okay

Jonathan

Stayed 1 night in Dec 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Stayed 4 nights in Nov 2023

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Keira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Sophie

Disliked: Staff & service, property conditions & facilities
It was loud location (not a huge problem given its a hotel for groups nd next to pubs but not ideal) our bathroom ceiling was leaking from the room above, told reception & nobody came to check our room, on check out was told person above was in the shower too long, have requested refund in the basis we were unable to have a bath or shower in the morning due to the leak & crack in ceiling
Stayed 1 night in Nov 2023

4/10 Poor

mark

Stayed 2 nights in Nov 2023

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Staff were so accommodating, room Was breath taking/ little noisy but to be expected in the city centre- I would not be moaning about it if I was on a night out out! Definitely planning our next stay here soon- will be out out next time ☺️
Stayed 1 night in Nov 2023

2/10 Terrible

Alan

Travelled with group
Disliked: Staff & service, room comfort
Rude staff
Rude unhelpful staff
Stayed 1 night in Nov 2023

4/10 Poor

Hannah

Stayed 1 night in Nov 2023

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping impossible
Lovely hotel with imaginative decor and huge rooms. No noise from residents or along corridors in hotel. Bathroom was good but needed a bath mat and a shower curtain to stop water splashing from shower and making floor soaking and slippy. A 6 bedded room for a couple was more than we required but I think great for a hen night etc. The issue we had was huge though as we do like to sleep. The bed was spacious and comfy although the duvet a little thin but sleeping is virtually impossible because the noise from the bars and clubs below was so loud and the bass booming so much it actually made the floor vibrate. Given they shut at 6am you can imagine how awful this was. Would I stay here again. Absolutely not.
Stayed 1 night in Nov 2023

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and cheap for a nice stay
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Stayed 1 night in Nov 2023

10/10 Excellent

Thea

Stayed 1 night in Nov 2023

6/10 Okay

Eilidh

Stayed 1 night in Nov 2023

4/10 Poor

Jane

Stayed 1 night in Nov 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quirky hotel!
Nice, quirky hotel in party town so if you aren’t after loud music and lots of people then this isn’t the place for you! Staff were lovely and the room was good, lots of space despite 5 of us sharing.
Stayed 1 night in Oct 2023

6/10 Okay

Kirstie

Liked: Staff & service
Disliked: Property conditions & facilities
Budget hotel
Hotel staff are lovely. Hotel itself not so lovely. Rooms were really run down, bathroom was smelly and shower literally sprinkled and soaked the whole room along with toilet which is near enough under the shower head. Very central to concert square so if you want a quiet night avoid although it didn’t bother us as we arnt light sleepers. Did it do its job? yes. Would I stay again? I don’t think so
Stayed 1 night in Oct 2023

10/10 Excellent

Janine

Stayed 2 nights in Oct 2023
Response from Reception on 29 Oct 2023
Hi Janine Thanks for your kind scoring we appreciate this and hope to see you again soon. Many Thanks