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Reviews of Hotel Carla

3 out of 5
Hotel Carla
Via Martiri della Libertà 28, Levanto, SP

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 321 reviews" "
Rating 8 - Good. 95 out of 321 reviews" "
Rating 6 - Okay. 7 out of 321 reviews" "
Rating 4 - Poor. 3 out of 321 reviews" "
Rating 2 - Terrible. 0 out of 321 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Varshita Ashit

Travelled with family
Liked: Amenities
Great location and clean place to stay. Reception staff were really friendly and breakfast was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place with a great breakfast
Stayed 2 nights in Oct 2023

8/10 Good

Huguette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, safe and clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Close to train station and easily walkable to boat to Cinque Terre. Staff was fantastic and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service was great. Our room was compact, but was fine once we got organized. Location was great: short walks to the beach, restaurants, and train station, and breakfast was amazing.
Stayed 5 nights in Sep 2023

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel right by the centre of Levanto and no more than an 8 minute walk to the train station - walkable even with luggage. .Rooms are modern and cleaned daily. They have a small balcony with table and chairs. Mattresses are on the firm side (my preference so all good for me). The breakfast is great. The staff are amazing - on my last day there was a terrible storm with torrential rain - as there is only one taxi who was booked I was going to have to walk to the train station until Morganna from the hotel drove me to the station - she was so kind and she saved me from being a miserable, wet mess going for my flight!! That’s service. The location to explore the Cinque Terra, Portofino and more is perfect. I’d happily stay here again.
Stayed 5 nights in Aug 2023

10/10 Excellent

ANALIZA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful. They gave us instructions on how we can get to chenqueterre . Premises are clean and newly renovated. Highly recommended.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All was good except the air conditioning in my room did not work.
Stayed 2 nights in Jun 2023

8/10 Good

William

Stayed 1 night in Jun 2023

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This family owned property was truly outstanding in service and in accommodations. They treated you like family and had a wonderful breakfast and location! It was also within walking distance to the train station and the town of Levanto.
Stayed 3 nights in Jun 2023

10/10 Excellent

Bradford, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thought the staff were great, and,Chiara in particular was amazingly helpful. Also, very good breakfast to start your day. Bradford K
Stayed 4 nights in May 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice, clean and accommodating. The service was excellent. The breakfast was delicious and offered various choices. I highly recommend this hotel for anyone going to visit Cinque Terre.
Stayed 2 nights in May 2023

10/10 Excellent

Benoit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
L’emplacement centré au coeur des boutiques, restaurants et attraits est parfait! Les employés sont sympathiques, courtois et attentionnés. La terrasse est sublime avec ses couchés de soleil. La chambre était impeccable et la salle de bain était fraîchement rénovée. Seul bémol, il n’y avait pas de frigo dans notre chambre. Nous recommandons pour le rapport qualité/prix!! 👍👍
Stayed 2 nights in Oct 2022
Response from HOTEL CARLA on 28 Oct 2022
Bonjour de l'hôtel Carla nous sommes heureux que votre séjour ait été excellent.Toutes nos chambres sont équipées d'un minibar, et même la vôtre, qui était la chambre 307, a un minibar derrière la porte d'entrée. Nous espérons vous accueillir à nouveau dans notre hôtel et nous vous remercions encore pour ces mots merveilleux.Cordialement

10/10 Excellent

christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

visa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Debi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room , great location and super helpful staff !! Highly recommend !
Stayed 2 nights in Jul 2022

4/10 Poor

Kristen, Wisconsin Rapids

Stayed 2 nights in Jun 2022

10/10 Excellent

sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful lobby and breakfast room, simple bedroom but clean, very close to a great beautiful beach, quick train into cinque Terre, nice quiet town with locals (but no night life)
Stayed 2 nights in May 2022

10/10 Excellent

Heather

Stayed 2 nights in May 2022

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Carla is close to the train station so it is easy to explore the Cinque Terre villages. Levanto center is also an easy walk from Hotel Carla and is an beautiful place to wander, eat and enjoy the beach and sea.
Stayed 4 nights in May 2022

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful rooms. An easy walk from downtown and the beach. Highly recommend!
Stayed 3 nights in May 2021

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
We stayed at Hotel Carla for 4 nights and enjoyed our stay very much. The staff are friendly and helpful. Our room was well equipped. The bed was a little on the firm side. Breakfast is very good apart from a rather mediocre coffee (from a self service machine). The hotel is very well situated, near the town center as well as the ship and train stations. Another plus point are the hotel bicycles which are available for free. Do not forget to reserve though.
Stayed 4 nights in Aug 2020

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Levanto
Outstanding services
Stayed 2 nights in Jul 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from hotel carla on 16 Oct 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the downtown & the train station. Terrific, friendly & helpful staff. Clean & nicely decorated with good sized rooms & great breakfast.
Stayed 3 nights in Sep 2019
Response from hotel carla on 16 Oct 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Evelyn, Miami Fl

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location to the cinque terre. You can walk to the hotel from the train station. When we arrived Chiara at the front desk was very pleasant and welcoming. We arrived earlier than check in time and she offered to hold our bags so we can start exploring. The hotel lobby and dinning room are very modern. The rooms are also updated and nice. The breakfast was delicious and had many choices to pick from.
Stayed 2 nights in Sep 2019
Response from HOTEL CARLA on 30 Sept 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Hotel Carla on 20 Sept 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Michael, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Carla on 19 Sept 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Hotel Carla on 19 Sept 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2019
Response from Hotel Carla on 29 Aug 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from hotel carla on 30 July 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small suite which was well appointed although the bathroom was small. There was a balcony looking over the hillside. The room was comfortable but we did need the air-conditioning as the temperatures got quite hot. The desk staff were lovely and very helpful- special thanks to Chiara- who welcomed us with cold drinks or coffee when we arrived or came back from exploring the Cinque Terre. Nothing was too much trouble. The hotel made bikes available are of charge allowing us to ride along the waterfront and through the restored railway tunnel to Bonassola a few Km away; a gorgeous, flat, relaxing and glorious experience- take the ride, walk around Bonasole and sit at the cafe on the beach from and watch the water, not crowded at all.. This hotel was 5 min walk from the train station, 5-10 min walk from the beach front, and was the ideal location for us to explore the Cinque Terre by either ferry or train- we did it both ways and were not disappointed. Levanto is also a pleasant small town with public and private beach areas, plenty of local-fare restaurants, and worth making a base here.
Stayed 3 nights in Jun 2019
Response from hotel carla on 16 July 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נח לשהות של לילה סמוך לצ' ינקווה טרה
מלון נח לבילוי לילה בלבנטו המאפשר שהות של יומיים בצ' ינקווה טרה והסביבה. הליכה של כ8 ד מתחנת הרכבת. ארוחת בוקר הפתיעה לטובה.
Stayed 1 night in Jun 2019
Response from Hotel CARLA on 2 July 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for cyclists
Hostess (owner?) was very helpful with our bicycles and advice about the lock area. She spoke perfect English.
Stayed 1 night in Jun 2019
Response from Hotel Carla on 2 July 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2019
Response from Hotel Carla on 28 May 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was at a very convenient location with just a 5-10 minute walk from the railway station and the city centre. The staff were very warm, helpful and welcoming. Amenities and breakfast were good at an expected level. Only flip side of the stay was that we got a corner room which meant the room was quite small. There should be a provision to differentiate these rooms from other ones given the variation in size. Apart from this, overall it was a great experience.
Stayed 3 nights in May 2019
Response from Hotel Carla on 28 May 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful location in the real city of Levanto with easy access to the bustling tourist towns of Cinque Terre. Excellent breakfast buffet. Friendly and helpful staff. Comfortable room. Reasonable price.
Stayed 3 nights in May 2019
Response from Hotel Carla on 17 May 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at the Hotel Carla while driving through the Cinque Terre region, and honestly, I wish we would have stayed longer. The Hotel Carla was clean and modern, and also in a great location. Set back up on the hill a little ways, we were only a 10 minute (max) walk straight down the street to the waterfront area. The front desk was great with check-in; she provided us with lots of information on the area and activities to do and places to go. They also took care of moving our car to the parking area up the hill. The room was very clean and we had plenty of space. We had a small balcony with table and chairs that we enjoyed a bottle of wine and some take out from The White Goose. The breakfast the next morning had a wide variety and was plentiful. Would highly recommend the Hotel Carla for anyone visiting Levanto!
Stayed 1 night in Apr 2019
Response from Hotel Carla on 13 May 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to train station , shopping and restaurants
Stayed 2 nights in Apr 2019
Response from Hotel Carla on 13 May 2019
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel for seeing Cinque Terra
Hotel is easy to get to station for travel to Cinque Terre. Rooms are a little small, but do the job. Easy to park nearby. Breakfast is good. Owners are very friendly and give you all the info you need
Stayed 2 nights in Sep 2018
Response from Hotel Carla on 4 Oct 2018
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Babs, Tenn

Liked: Staff & service
Nice clean hotel, easy walking to train and beach, compact, well designed rooms.
Stayed 2 nights in Sep 2018
Response from Hotel Carla on 4 Oct 2018
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Caroline, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Hotel
We chose this hotel based on the fabulous reviews and it didn't disappoint. The décor is absolutely stunning and all new. Hotel is extremely tastefully decorated. The breakfast was fabulous and the front desk staff were informative and friendly. Air conditioning was excellent. This is possibly the best boutique hotel I have stayed at and walking around the area I didn't see anywhere that looked as good. Nice quiet location too. Would highly recommend. We stayed there to visit the busy Cinque Terre area which is clearly a victim of its own success, i.e. ridiculously crowded, and we couldn't wait to return to our tranquil hotel at the end of the day. It is also located by a fabulous beach, just a short walk, which was really enjoyable and once again not busy.
Stayed 3 nights in Sep 2018
Response from Hotel Carla on 25 Sept 2018
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Yvonne, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hospitality!
The owner and staff at Hotel Carla were exceptional. Laura at reception was extremely helpful and outstanding. The breakfast was excellent. We needed to leave early our second day and would miss breakfast, however, the hotel prepared us a packed brown bag lunch for the early train. The hotel is 10 minutes from train station. Definitely would recommend this hotel to anyone.
Stayed 2 nights in Jun 2018
Response from Hotel Carla on 8 July 2018
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is first and foremost the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more and more everyday. In the hope that we can have you once again among our guests we send our Best Regards

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Hotel Carla!
Hotel Carla was great! Very clean, walking distance to train and to restaurants and beach - perfect spot. Quick train ride to Cinque Terre. Great breakfast and very nice employees. Hotel has bikes to borrow. Use them and ride the bike trail along the old railroad line - absolutely fantastic views! Nice place for a drink at the end of the trail. Room has everything you need, just small and tight but very clean but we did not spend much time in room anyway.
Stayed 3 nights in May 2018
Response from Hotel Carla , front desk on 18 May 2018
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

8/10 Good

Jan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable places to hang out for happy hour. Great staff.
Stayed 2 nights in May 2018
Response from Hotel Carla , front desk on 18 May 2018
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern, clean, close to everything within walking distance. Will definitely recommend it to all. Loved their breakfast...
Stayed 1 night in Oct 2017
Response from Hotel Carla on 29 Oct 2017
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When staying in Levanto, Hotel Carla is the place
Hotel Carla is an excellent option if you're staying in Levanto. Conveniently located a few minutes walk from the train station, just a couple blocks inland from the main beach community. The staff is exceptionally friendly and attentive to all your needs. The rooms are nice and modern, especially if yours has a patio (which most do). My only complaint is the walls don't have great insulation (we could hear our neighbors talking a lot through the walls). What really elevates this hotel is the gourmet breakfast (FREE for guests). This is by far one of the best hotel breakfast's I've had, period. Better than anything I've experienced anywhere in Europe. Great coffee, pastries, fruit, cereal, eggs, juice...even champagne!
Stayed 4 nights in Sep 2017
Response from Hotel Carla on 5 Oct 2017
Dear Guest Thank you for the time spent in leaving this valuable feedback. Our goal is the customer satisfaction, and thanks to your praise or constructive criticism we can reach for it more everyday. In the hope that we can have you once again among our guests we send our Best Regards Hotel Carla