The best service from all the staff we encountered from bell hops, house keeping, wait staff, gardeners and security officers who were very professional and polite. Everyone always smiling, nothing was too hard. The facilities were awesome, swimming in the lagoon and main pools, relaxing and drinking cocktails by the pools, the atmosphere was electrifying.....
My husband and I enjoyed seven days of rest and relaxation. There was always room in the pool and a sun lounger could be had for us to enjoy, unlike the larger hotels. It was also quieter, with a short taxi ride in to Kuta if we wished. We loved watching the sunset while partaking the, 'buy one get one free' cocktails. The room was comfortable and spacious.
Great hotel. Staff very friendly and helpful. Hotel food was fabulous with a change of breakfast every day. Room small but comfortable. Bad lighting in room. Very clean and made up twice a day with chocky on the pillow. Loved the stay and would return
We were treated like royalty on our honeymoon,staying at the Ossotel.
Amazing staff, wonderful hotel, we got welcome drinks on arrival, staff brought up a honeymoon cake to our room and every afternoon we received a serving of treats along with the weather report and local events for the next day. Staff went out of their way to make us as happy as possible and the vibe of the hotel was wonderful
We had a girls trip for 30 - amongst us we had a range of Penthouses, apartments and hotel rooms - all were great. The 3 bedroom ocean view penthouse was brilliant... massive balcony with perfect sunset views.
Fantastic hotel. Great location- busy main street but no noise heard from the hotel. Within minutes walk from anything you need. Staff are brilliant- very thoughtful and helpful. Would definitely recommend this place to everyone!
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.