Solitaire Suite | Living area
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Reviews of Solitaire Lodge

5 out of 5
Solitaire Lodge
16 Ronald Road, Lake Tarawera, Rotorua

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Service was excellent, food was great, Common lounge areas were comfortable, our room had fantastic lake views but the resort itself generally needs updating.
Stayed 2 nights in Jun 2020
Response from WFT on 9 Aug 2020
Thank you - we appreciate your positive communication.

10/10 Excellent

Richard, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth and worth the price.
Wayne and Ingrid have created the ultimate high end vacation retreat in the most beautiful lakeside setting imaginable. Our room “Tarawera” was on the second floor with two sun decks and floor to ceiling windows on all sides. The full dining was as good as it gets. Every staff member was a prize, especially Pip and Nick, who take over when the owners are in Auckland running their hotel there. We stayed for two weeks and between the boating, hiking, helicoptering, geothermal bathing, in-room massages, and endless nearby adventures, we never ran out of things to do. We absolutely hated to leave.
Stayed 15 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure heaven! We travel A LOT and this is one of the top experiences that we have EVER had!
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place but bit outdated

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Relaxation
We chose solitaire lodge as primarily a place to relax after 7 days of hiking. While others at the lodge scheduled days full of activities coordinated by the lodge (not included), we didn't really want to leave our room. The rooms have a wonderful relaxing view of the water and the volcano mountain. The rooms themselves were very comfortable, peaceful, relaxing with a comfy bed and sofa and floor to ceiling windows and a soaking tub with a large picture window of the same. The common areas were also very relaxing with great views. It is not fancy, opulent, but with a very comfortable homey lodge feeling. The hosts Pip and Nick were always there in the background waiting to assist you with whatever you wanted on or offsite. The only negative is that it is far from everything, so there is always a 80-90$NZ taxi/lodge ride one way - unless you chose the helicopter tour that lands in their backyard. The all inclusive includes your meals, but not your alcohol at meals, but does include your mini bar in your room. Seems that a glass of wine at meals should be included with your meal if it is included while in your room, but not worth debating.

8/10 Good

S & S, Napier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Lodge & One of those places to comeback
Still having good time here.. Eligent dining area Beautiful view Nice lounge area & of course the bedrooms Nice & pleasant service from each n every one in the lodge.. Away from town in middle of Nature. Kind Regards A couple from Emirates :)

10/10 Excellent

Claire P.

Liked: Cleanliness, staff & service, room comfort
NZ Road Trip
The lodge was fantastic and Gary a wonderful and generous host!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel located away from Rotorua
Superbly situated on a beautiful and secluded lake easily accessible to Rotorua and nearby activities. Impeccable service and well-appointed rooms. Unfortunately at Solitaire for one night-three nights would have been ideal.

8/10 Good

Gustav

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love it!
the hosts are so nice. love my room and our friends love theirs. The cat and rabbit make the hotel feel more like home. will definitely come back when i got a chance

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solitaire Lodge
Staff were really attentive, attention to detail was faultless, surroundings , room, service, food and wine were all 10 out of 10. It was an amazing experience that will stay with us for years to come. Thank you

10/10 Excellent

Karen, Tauranga, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
It was the most relaxing and refreshing experience, Wonderful staff excellent menu felt really spoiled can't wait to go back again Thank you Wayne & Ingrid

10/10 Excellent

Phillip, Doha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hideaway.
A special experience and a superb setting. One night was not enough; a minimum of three nights is needed to be able to appreciate what the Lodge has on offer, and to fully relax.

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Excellent! Must Go.

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Lugar Mitico
ES uno de los lugares mas hermosos de Nueva Zelanda, el sitio, el persona, las isntalaciones, todo es perfecto.
Stayed 2 nights in Apr 2018

10/10 Excellent

thaise, sao paulo, brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeitos
A única coisa que nos deu trabalho durante nossa estadia no Solitaire Lodge foi usar o cofre, por ser complicado de usar. Pois todo o resto do hotel foi simplesmente PERFEITO! Nossos anfritriões eram ótimos, a comida era sensacional, nos deram ótimas dicas, oferecem um coquetel pre-jantar que foi super legal, pois você consegue conversar com outros hóspedes e não fica entediado nunca! Muito muito obrigada Nick, Pip e Mike, por todo o carinho conosco!