All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing customer service. The room was nice and clean. Great place to stay with small children.
Daisy
Stayed 2 nights in Mar 2024
Response from Front Desk Manager, Kathy on 4 Mar 2024
Daisy, Thank you for letting us know how your stay was. We are pleased we gave you great customer service and you enjoyed your room. We look forward to seeing you again in the future.
10/10 Excellent
Heather
Travelled with family, Travelled with family and small children, Travelled with pets
Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN SULPHUR.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Lakyn HallRed Roof ManagementGeneral Manageri0455@redroof.com
10/10 Excellent
Joseph
11 Feb 2024
All stairs carpeted, good touch…
Joseph
Stayed 3 nights in Feb 2024
Response from Front Desk Manager, Kathy on 27 Feb 2024
Thank you for staying with us. We appreciate you taking the time to leave a review. We are always striving for excellence. Thank you again for staying with us.
Response from Kamaria RediResponse Specialist on 23 Jan 2024
Hello Brandon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
Response from Kathy Fredrick Front Desk Manager on 23 Jan 2024
Katie, Thank you for taking the time out of your day to let us know how we did during your at the Red Roof Inn in Sulphur. We are excited that you enjoyed a clean and peaceful environment. We strive to make our guest have the best experience when they stay with us. Thank you for staying with us, we look forward to seeing you again the next time you are in town.
8/10 Good
Luis R
17 Jan 2024
Luis R
Stayed 2 nights in Jan 2024
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Luis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
Response from Tianna RediResponse Specialist on 17 Jan 2024
Hello Fabian,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Sulphur. It is so rewarding to read that you enjoyed the cleanliness of the room and the friendliness of our staff. It is Red Roof primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management
10/10 Excellent
Beanira
31 Dec 2023
Liked: Staff & service
Beanira
Stayed 1 night in Dec 2023
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Beanira, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excellent
Dana
29 Dec 2023
Dana
Stayed 2 nights in Dec 2023
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Dana, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
Response from Adraine Rediresponse Specialist on 30 Dec 2023
Hello Terrance,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
Response from Kathy Fredrick Front Desk Manager on 23 Jan 2024
Terrance, Thank you for staying with us at the Red Roof Inn in Sulphur. It's always a pleasure to see you both when you stay with us. We appreciate the great review. We look forward to seeing you again.
6/10 Okay
Katie
16 Dec 2023
Katie
Stayed 1 night in Dec 2023
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Katie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excellent
Lexi
7 Dec 2023
Lexi
Stayed 7 nights in Nov 2023
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Lexi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excellent
Emily
23 Nov 2023
Emily
Stayed 1 night in Nov 2023
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Emily, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
10/10 Excellent
Harsh
17 Nov 2023
Harsh
Stayed 2 nights in Nov 2023
Response from Recordo Rediresponse Specialist on 11 Dec 2023
Hello Harsh, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management
10/10 Excellent
Harsh
12 Nov 2023
Harsh
Stayed 4 nights in Nov 2023
Response from LaTunde, Rediresponse Specialist on 19 Jan 2024
Hello Harsh, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN SULPHUR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
Response from Kathy Fredrick Front Desk Manager on 29 Oct 2023
Timothy, Thank you for the 5 out of 5 rating. We are pleased you enjoyed your stay, we strive to give our guests excellent service. We are glad that our staff delivered great service for you. Thank you for choosing to stay with us. We look forward to seeing you again.
10/10 Excellent
Paula
25 Oct 2023
Liked: Property conditions & facilities
Very clean and quiet stay! Definitely will be back!
Paula
Stayed 1 night in Oct 2023
Response from Kathy Fredrick Front Desk Manager on 27 Oct 2023
Paula, Thank you for taking the time out to give us feed back on your stay. We are so pleased you enjoyed your stay with us. We look forward to having you stay with us again. Thankyou for choosing to stay with us.
10/10 Excellent
Paula
20 Oct 2023
Paula
Stayed 1 night in Oct 2023
Response from Kathy Fredrick Front Desk Manager on 10 Nov 2023
Thank you for the 5 out of 5 review. We always like to know we are doing a good job. We appreciate you taking the time to let us know how we are doing. We look forward to seeing you again the next time you are in Sulphur.
2/10 Terrible
Rickey
Business traveller
16 Oct 2023
Disliked: Cleanliness
Housekeeping will not make up your bed if you have items on the bed, my locked suitcase, or throw visible trash out.
Rickey
Stayed 2 nights in Oct 2023
Response from Recordo Rediresponse Specialist on 18 Oct 2023
Hello Rickey,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN SULPHUR. It's saddening to hear of the poor housekeeping service you indicated you received. Please accept our sincerest apologize. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience.Sincerely,RecordoRed Roof Management Rediresponse Specialist
8/10 Good
Paula
12 Oct 2023
Liked: Cleanliness, staff & service
Paula
Stayed 1 night in Oct 2023
Response from Kathy Fredrick Front Desk Manager on 14 Oct 2023
Thank you for choosing to stay with us at the Red Roof in in Sulphur. We appreciate you taking the time to do a survey. We hope to see you again soon.
10/10 Excellent
Dana
12 Oct 2023
Dana
Stayed 2 nights in Oct 2023
Response from Kathy Fredrick Front Desk Manager on 14 Oct 2023
We would like to thank you for the 10 out of 10 review. It's always great to know we are doing a wonderful job. We strive to give exceptional customer service. We look forward to having you stay with us again.
Response from Kathy Fredrick Front Desk Manager on 8 Sept 2023
Thank you for the 10 out of 10 review. We appreciate you choosing to stay with us. feedback is always welcome. We look forward to seeing you in the future.
Response from Kathy Fredrick Front Desk Manager on 8 Sept 2023
Thank you for the 10 out of 10 review. We appreciate you choosing to stay with us. feedback is always welcome. We look forward to seeing you in the future.
Clean, new comfortable hotel in a safe area. Couldn’t ask for more for the price
Christina
Stayed 2 nights in Sep 2023
Response from Kathy Fredrick Front Desk Manager on 5 Sept 2023
Ms. Christina, We want to thank you for the 10 out of 10 review. We are pleased you enjoyed your stay with us. We look forward to seeing you in the future.
Response from Kathy Fredrick Front Desk Manager on 3 Sept 2023
Juan, Thank you for the 5 out of 5 review. We are pleased that our staff treated you well. We pride ourselves on giving excellent customer service. Thank you for choosing to stay at our Red Roof Inn in Sulphur. We look forward to having you stay with us again.
8/10 Good
Joe a
25 Aug 2023
Joe a
Stayed 1 night in Aug 2023
Response from Kathy Fredrick Front Desk Manager on 15 Sept 2023
Thank you for choosing to stay with us at Red Roof Inn. We appreciate you taking the time out to do a survey. We would like to know what we could do to improve your stay the next time you are in town. Again thank you for staying with us, and we look forward to seeing you in the future.
Quick weather induced stay over. Price was awesome and service was immaculate!
Dayna
Stayed 1 night in Jul 2023
Response from Kathy Fredrick Front Desk Manager on 27 July 2023
Thank you for the 10 out of 10. We appreciate your comment on our staff, it's great to know our staff gave you great service and you enjoyed the cleanliness of the hotel. We look forward to seeing you again.
Response from Kathy Fredrick Front Desk Manager on 16 July 2023
Thank you for taking the time out to give a review. We appreciate your 10 out of 10 review. Thank you for choosing to stay with us at Red Roof Inn in Sulphur.
Great hotel. Tracy was the perfect person to check us on. She was very informative. The room was extremely clean. The beds comfortable. AC was great. I will stay there again.
troy
Stayed 1 night in Jun 2023
Response from Kathy Fredrick Front Desk Manager on 1 July 2023
Thank you for letting us know you enjoyed your stay. We appreciate you letting us know how Tracy was and how wonderful your room was. Thank you for choosing to stay with us.
Every employee that we encountered was super friendly and courteous.
Rhonda
Stayed 2 nights in Jun 2023
Response from Devorine RediResponse Specialist on 27 June 2023
I appreciate your comments regarding your recent stay at the Red Roof Inn Sulphur, Rhonda. It's great to hear that the staff members you encountered were super friendly and courteous. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist
Response from Kathy Fredrick Front Desk Manager on 23 June 2023
Thank you for staying at Red Roof Inn in Sulphur. We appreciate the 10 out of 10. It's always wonderful knowing that we are doing a great job. Thank you again, we hope you stay with us again.
2/10 Terrible
Michael
19 June 2023
Michael
Stayed 4 nights in Jun 2023
Response from Kathy Fredrick Front Desk Manager on 9 July 2023
We apologize you were unhappy with your stay. We always like to know from our guests what we can do to improve their stay. We strive to give excellent service, and we apologize that we fell short for you. Thank you for taking the time to fill out a survey.
2/10 Terrible
Christine
4 June 2023
Christine
Stayed 1 night in Jun 2023
Response from Kathy Fredrick Front Desk Manager on 24 June 2023
Thank you for taking the time out to let us know that you were not satisfied with your stay. We would really like to know what your experience was that you disliked so much. We do appreciate you choosing to stay with us at Red Roof Inn.
Response from Kathy Fredrick Front Desk Manager on 24 May 2023
Thank you for choosing our Red Roof for your lodging needs. We want to thank you for taking the time to fill out a survey. We thank you for the 8 out of 10 review, please let us know what we can do to improve on your stay the next time. Thank you
We are sorry you had a bad experience next door to us. Thank you for coming and stay at our hotel we look forward to more business with you!
10/10 Excellent
Devone
16 May 2023
Devone
Stayed 1 night in May 2023
Response from Toni-Ann RediResponse Specialist on 7 June 2023
Thank you for being our guest, Devone. Myself and the staff appreciate this perfect score following your stay. We aim to deliver a positive experience for all our guests and we’re happy that was achieved for you. We would love for you to consider adding comments to your survey in the future, to let us know what we’re doing well and where we can improve.Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof
Response from Kathy Fredrick Front Desk Manager on 21 Apr 2023
Thank you for giving us a 10 out of 10 on our review. We appreciate you taking the time to do survey. It's encouraging to know that we are doing a great job for our guest. We hope you choose to stay with us again.
Dear Jaime,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN SULPHUR.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We love that our staff gave you great service, and you enjoyed your room.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Lakyn Hall General Manager
Newly renovated. Extremely clean. Stayed with my family and was very impressed especially for the cost.
Nastassia
Stayed 1 night in Mar 2023
Response from Kathy Fredrick Front Desk Manager on 19 Mar 2023
Thank you for choosing to stay with us. We strive to have our rooms very clean and are happy we hit the mark. We are glad to know that we could accommodate you and your family. Thank you for the 5 out of 5 review, and we hope to see you again.
8/10 Good
Tammy
18 Mar 2023
Tammy
Stayed 3 nights in Mar 2023
Response from Kathy Fredrick Front Desk Manager on 11 Apr 2023
Thank you for choosing Red Roof Inn for your stay in Sulphur. We appreciate your 4 out of 5 score. We look forward to you staying with us again.