GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
Deluxe 1 King - 1 King Bed
|
|||||||||||||||
| |||||||||||||||
|
Deluxe 2 Twins - 2 Twin Beds
|
|||||||||||||||
| |||||||||||||||
|
Guestroom 1 King - 1 King Bed
|
|||||||||||||||
| |||||||||||||||
|
Guestroom 2 Twins - 2 Twin Beds
|
|||||||||||||||
| |||||||||||||||
|
Dlx Balcony 1 Kng - 1 King Bed
|
|||||||||||||||
| |||||||||||||||
|
Dlx Balcony 2 Dbl - 2 Double Beds
|
|||||||||||||||
| |||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||
Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Free One-way Taxi
Book a stay in any room type and receive a free one-way taxi ride from Kyoto Station.
Guest should visit MK Taxi counter on the first floor of Hotel Vista Kyoto, located across the street from the station at Hachijo Exit, and advise the taxi service they have a reservation at the hotel. This service is available from 9 AM to 7 PM
Advance Purchase
Book a stay in an "Advance Purchase" rate category 5 days in advance November 17, 2011 - March 31, 2012 for travel during the same period, and receive a 15% discount on rate at time of booking.
All hotel reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full-prepayment and is non-refundable. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Final Night Free Promotion
Book a minimum four-night stay in a "Final Night Free" rate plan from October 1, 2011 - February 26, 2012 for travel from October 1, 2011 - February 29, 2012 and receive the final night free (reflected in rate at time of booking).
Must book "Final Night Free" rate plan. All hotel reservations are subject to availability and must be made in advance. Complimentary night reflected in rate at time of booking. Savings is based on the Hyatt Daily Rate for room type requested at time of booking. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room, per night, based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Additional restrictions may apply.
50% Off Second Night Promotion
Book a minimum 2-night stay in a "2nd NT 50PCT OFF" rate plan category now - February 29 2012 for travel December 4, 2011 - February 29, 2012 and receive a 50-percent discount on the Hyatt daily rate on every second night.
Must book a qualifying rate plan category. Minimum 2-night stay required. Reservations are subject to availability and must be made in advance. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Rate is per room per night; based on double occupancy. Room tax not included. Additional charges apply to room-type upgrades. Additional guests may be subject to additional hotel charges. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.
Property Amenities
The décor of the five-story 189-room Hyatt Regency Kyoto strikes a balance between modern and traditional style elements such as kimono fabric, pottery, and brass fixtures. The hotel contains three restaurants, a bar, a full-service day spa, fitness room, and nine conference rooms. Bar guests can sample an extensive selection of Japanese sake, including varieties locally produced in Kyoto's Fushimi district, renowned for their smooth and mellow characteristics
Rooms
All 189 guestrooms blend contemporary and traditional design elements. The décor comprises white oak wood and natural colours with bed headboards which are upholstered in kimono fabric. Other amenities include tea makers, flat screen cable/satellite TVs, and DVDs. Bathrooms have stone flooring, ceramic washbasins, and separate showers and bathtubs.
Room Amenities
Dining
Touzan Japanese Restaurant - Japanese restaurant serving sushi and charcoal grilled entrées. View of Japanese rock garden. Stone and tile floor. Glass wall with decorative pottery. Optional seating at sushi counter area with bamboo-lined ceilings. Private room available. Open for lunch and dinner.
Touzan Bar - Secluded bar modelled after a traditional Japanese home. Extensive selection of locally produced mellow sakes from Kyoto's Fushimi district. Seats upholstered with kimono fabric. Interior features antique-style brass fixtures, and a wall made of books. Counter or table seating. Open evenings.
The Grill - Located in the lobby. Western-style restaurant specialising in meat and seafood cooked in wood-fired ovens. Breakfast buffet. Overlooks Japanese garden. Open kitchen, bar, wood floor, high-backed chairs with warm orange and green upholstery. Open from morning to night.
Trattoria Sette - Bright, casual Italian restaurant located on second floor. Open kitchen with wood-fired oven. Glass walls provide view of Japanese garden and city. Wooden floor and tables. Wide selection of breads, pastries, and cakes also available for take-out. Open for lunch and dinner.
Recreation
Recreation at the Hyatt Regency Kyoto is provided by a fitness centre within the Riraku Spa. The fitness area has dumbbells, strength-training machines, a Smith machine, stationary bikes, treadmills, and Swiss exercise balls. Use of the exercise equipment is complimentary for hotel guests. Personal trainers, a sauna, and locker room are available for a surcharge. The facility is open from 6:30 AM to 10 PM. Guests under 16 not admitted.
Spa
The Hyatt Regency Kyoto contains Riraku Spa and Fitness which offers a fitness room and 10 treatment rooms, including two super suites for use by couples. Massage, skin care, aromatherapy, acupuncture, and moxibustion treatments (a traditional Chinese technique) are available.
Treatments use organic products by Kyoto's Chidoriya, originally suppliers to Kyoto's geisha and maiko traditional dancers. Organic products from France's Yon-ka are also used.
Aromatherapy Massage (1 hour, 10 minutes): JPY16,000 (US$139)
Aromatherapy massage with essential oils.
Fee may not include tax and is subject to change without notice.
Swedish Massage (1 hour, 10 minutes): JPY16,000 (US$139)
Full body Swedish massage.
Fee may not include tax and is subject to change without notice.
Salt Glow (1 hour, 10 minutes): JPY16,000 (US$139)
Skin exfoliation treatment for the body using salt crystals from the Dead Sea.
Fee may not include tax and is subject to change without notice.
Shiatsu Massage (1 hour, 10 minutes): JPY16,000 (US$139)
Classic Japanese massage.
Fee may not include tax and is subject to change without notice.
Organic Facial (1 hour, 10 minutes): JPY16,000 (US$139)
Facial treatment using massage oil, Azuki bean powder, and rice bran.
Fee may not include tax and is subject to change without notice.
Oriental Acupuncture (1 hour, 30 minutes): JPY18,000 (US$156)
Acupuncture treatment with warm Kanpo Chinese herb ball.
Fee may not include tax and is subject to change without notice.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hyatt Regency Kyoto
of guests recommend
out of 7 reviews
You may be required to sign in to verify your stay.
Showing 1 - 7 results (of 7)
“Very comfortable, quiet hotel.”
We had a very pleasant 4 night stay at the Hyatt Regency - it was clean, quiet and very comfortable. The staff were extremely helpful and polite. The hotel was quite well located - a 5 minute taxi ride from the main train station. We used public transport and taxis to get around to different parts of town (we were travelling with 4 young children who weren't up to walking long distances). Wireless internet was available in the hotel lobby, but not in the hotel rooms.
“Needs Work”
Have lived in and traveled to Japan for over 30 years and have been fortunate to experience a good many lodgings modern and traditional - this Hyatt needs some serious reflection on what a 4-star hotel needs to be. The best thing about the room was the good-sized Japanese soaking tub and rain shower hardware, otherwise decent enough and quiet but not what I would describe as luxurious. Additional JY1,500/day for internet is irritating given cost and class of hotel. This hotel is quite expensive but stark lobby, bland interior design and pricey restuarants are all marginal by other Kyoto, Tokyo and U.S. standards, certainly not what I associate with Hyatt Regency. Although it was the busy October season the staff, although polite enough, seemed very limited, only 1 person at check-in counter initially. Restaurant staff seemed primarily interested in pressing us for additional $90 bottles of wine during dinner - we subsequently stuck with external Kyoto cuisine which is fabulous. This may be a case of a well-known hotel that happens to be in a superb location taking advantage of a steady flow of tourist traffic. Given the great selection of other hotels in Kyoto we will take our business elsewhere in the future - sorry, but not impressed.
“This place was absolutley perfect, 100% customer care”
Highly recommend this one and easy to get to. The staff help me for everything,,,
“Unparalleled service; English-speaking oasis”
Kyoto Hyatt Regency ended up being the finest hotel I've ever stayed in Japan.Every service person -- from the desk to the restaurants to the front door -- was kind and attentive. You won't lift a finger. You'll feel dirty not tipping these people! Tourists: The entire staff was helpful in recommending sites to visit in Kyoto. Even our waiter at the Italian restaurant had great recommendations! If you're visiting from the Western world, you'll definitely appreciate all three restaurants. Americans used to a hearty breakfast should definitely try The Grill's delicious breakfast buffet. This is the only place in Japan I've seen crispy bacon. Japanese food in Kyoto is amazing, but sometimes it's nice to have a taste of home. English speakers: I'm an American that speaks Japanese, but I never had to flex that lesser used language muscle as the entire staff spoke impeccable English. Even the person who brought our bags to our room spoke beautiful English! I'm Asian, but being married to a blonde with blue eyes had the staff's "English switch" on, and they always greeted us when we came back to the hotel: "Welcome back."
“The best hotel experience in our Japan tour.”
The Kyoto Hyatt Regency exceeded our expectations in every way. Our room was very well appointed and spacious. Service levels were exceptional. All staff were competent in English and assisted with all our enquires competently and efficiently. The bar and restaurants were great! The hotel is located within easy reach of all the main cultural tourism sites in Kyoto. We were always made to feel welcome and would certainly visit this hotel again!
“Contemporary Japanese chic”
We loved our recent stay at the Hyatt Regency Kyoto. From the moment you walk into the gorgeous lobby you know that you are in for a special stay. The staff are charming and helpful, in particular the concierge staff who were most helpful with bus passes and transport suggestions. The room was wonderful- very modern and extremely comfortable with lovely Japanese touches (the headboard) and an amazing bathroom- one of the best I have ever seen. The hotel just oozes chic- the lobby, the rooms, the spa, the food outlets. We did not eat in the hotel as there are so many wonderful restaurants in Kyoto- a look at the restaurants menus confirmed that they are very expensive. A cup of coffee in the restaurant one morning cost me 800 yen which is expensive by anyone's standards! After a day's sightseeing though it is great to come back to the Hyatt, a haven of peace and quiet and a very stylish place to base in Kyoto
“exelent !”
The service level at this hotel was many steps above What is familiar to us in Europe & USA and even few steps over other hotels (similar price level) in Japan that we staid during this vacation . it was exceptional ! The hotel location is very good . it is foot distance from the main shrines & Temples of Kyoto.
“Not up to Tokyo standards”
Hotel was clean, comfortable & pleasant but expensive, not really close to places for dinner or areas to explore. Concierge was overwhelmed and had little time to help with reservations or even suggestions. Rooms are small and bed is more like a futon. Waitstaff was exceptional! If I go back to Kyoto I would stay some where more central.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by
, the world's leading source of hotel reviews.
644-2 Sanjyusangendo Mawari-cho Higashiyama-ku Kyoto, 605-0941 Japan
Nearby Points of Interest
Location Highlights
The preferred airport for Hyatt Regency Kyoto is Osaka (KIX-Kansai Intl.) - 78.3 km / 48.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Higashiyama, Kyoto, Japan: Kyoto (and vicinity)
644-2 Sanjyusangendo Mawari-cho Higashiyama-ku Kyoto, 605-0941 Japan
