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Reviews of Rapala Rock Wood Resort

2.5 out of 5
Rapala Rock Wood Resort
559 Moo2 Aonang, Krabi

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 89 reviews" "
Rating 8 - Good. 40 out of 89 reviews" "
Rating 6 - Okay. 15 out of 89 reviews" "
Rating 4 - Poor. 5 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay. The staff is super friendly, the food is so good and the location is convenient.
Stayed 3 nights in Mar 2024

6/10 Okay

Nigel

Disliked: Property conditions & facilities
Convenient for Railay but way over prices for the standard of accommodation. It's backpackers standard but at hotel prices.
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan Axel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place really peaceful and walkable to downtown, awesome view
Stayed 1 night in Nov 2023
Response from KRIT on 1 Dec 2023
Hi juan , Thank you for coming. you were so nice, friendly and gentle. Have a great trip and see you next time :)

10/10 Excellent

Lee

Travelled with group
Liked: Staff & service, property conditions & facilities
Second stay in 2 years and love it!!
Stayed 8 nights in Jun 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It’s rustic with a lot of nature around and the rooms were separate from each other, which give you a lot of privacy. Room was clean and very comfortable. The restaurant’s food was amazing. The staff were really friendly and nice. The view from the restaurant was spectacular and very relaxing. We will definitely go back.

10/10 Excellent

Vivek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough simple rooms, friendly staff, facilities lacking! But a fair price for the area
Response from KRIT on 18 Jan 2023
Thank you Thomas , You were so nice and friendly. Thank you for coming to stay with us. Have a great trip :)

8/10 Good

Taylor

Stayed 2 nights in Jun 2022

10/10 Excellent

Kyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Lovely place, lovely family. Very quiet! Very clean! A bit far from the main strip but the owner gave us a free ride to the ferry!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The bungalow we stayed in looked as if it was newly built or renovated. The staff was very helpful. Will definitely be staying at rapala next time in railay.
Stayed 2 nights in Jan 2020

6/10 Okay

Lindsay

Unimpressed
We were excited to stay in a bungalow and thought it would be a romantic experience. However, it felt like we were camping outside. The non-flush toilet was definitely a surprise and hindrance since we paid extra for a private bathroom.
Stayed 2 nights in Jan 2020
Response from Min on 22 Jan 2020
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to help me get my luggage from the west beach ferry drop off. They have interesting wild squirrels, frogs, and monkeys. It is tucked into the side of the cliff with wonderful views!
Stayed 4 nights in Dec 2019
Response from rpl on 16 Jan 2020
thank you for love all of it

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked in general. The staff was very friendly and lay back. They organised a cute free christmas dinner with games and presents. The bungalow is good. And we loved to relax on the hammock after a busy day.
Stayed 2 nights in Dec 2019
Response from Rapala on 5 Jan 2020
Thank you for coming

8/10 Good

zara

Liked: Cleanliness, staff & service
Don't expect it to be a 5 star place but it was pleasant for the price. The bed is comfortable, bathrooms are clean. Check in was smooth, welcomed with a soft drink. The stairs to the resort is a little bit tough with your luggage. Breakfast is ok at resort but I felt the whole beach had okish food everywhere. Overall pleasant experience for what you pay for.
Stayed 2 nights in Sep 2019
Response from Railay on 5 Jan 2020
thank you for comimg

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
When I booked this hotel, it had a 4-star rating and the pictures looked cute and homey. When we arrived, it looked like there was construction happening on several of the huts, so maybe this explains the discrepancy. The room was fine for the low price, though the light was extremely dim inside. For me there were two dealbreakers: the bathroom (toilet was flushed using a bucket of water, shower was just a head in the middle of the room with no tub, door or curtain) and the lack of a safe (it was recommended that we keep our valuables with us at all times rather than leave them in the room - which made me uncomfortable given that this is a beach town and we were planning to leave our bags on the beach while swimming). The lounge/restaurant and pool areas were really cute, but we ended up booking a different hotel in order to keep our wallets and passports secure. Location was all right - though it is technically on the beach, you can’t swim there. The better beaches are located on the other side of Railay, about a 20/25-minute walk away.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chill out area and really loved the huts. Yes they’re basic but you’re staying in the jungle so what can you expect! People who leave bad reviews are obviously expecting 5 stars. I loved this place. Great food too and friendly staff.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Rapala is easy walking to everything in Railay (as everything is). The staff were friendly and helpful. We stayed in the budget option which was fine although the (shared) bathrooms we're in need of a proper clean or renovation. There is a small pool to cool off in and a cozy restaurant on premise. Overall it was fair value for the cost.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable bungalows. Staff are pleasant.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very personable, helpful, and inviting. They went out of their way on more than one occasion to make me feel like I was a special guest. On top of that, the location is great, the food was excellent, and the facilities were very comfortable. You could very easily waste away a day or more lounging around here, but don’t forget that paradise is waiting for you, just below!
Stayed 4 nights in Mar 2019

6/10 Okay

maria

Convenient to west Railay
We stayed in a fan room underneath a mosquito net. We only had one mosquito in the bathroom. The son of the owner is very nice and speaks very good English. There are termites in the wall, you heard them when you sleep, termites no bedbugs. They provide drinkable water every day. Nice lounge/restaurant area to hung out. Convenient to do the walk to west Railay, only 5 min.
Stayed 3 nights in Mar 2019

6/10 Okay

Mélanie

Liked: Cleanliness, staff & service
Room without wc. Was tight but we expected it. WC/showers were fine. Restaurant is fair priced. Small swimming pool is appreciated. Langur monkeys coming down from trees before sunset was quite awesome. It's a bit of a climb up to the hotel. Noise level of the neighbourhood at night was reasonable for a good night sleep. The beach close to the hotel is a sewer (literally smells of it but hotel is way up the hill so it's a good thing!) so you will need to go to Railay West (7-10mins walk). Railay West, don't expect a quiet beach as the longtail boats keep on humming all day long uninterrupted. Ao Phra Nang Beach is quieter but you have to tourists come by boat to visit the cave. All the beaches on the west have shade.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Railay is expensive so in terms of Value Rapala is on the expensive side but is the cheapest bungalow you will find in the area. Termites and cold showers are things you just have to be ok with. Bar staff and owners Son are awesome. Some of the other front desk staff look kind if miserable and don't say hi back so dont bother being nice with them. The guy and the lady who clean the rooms are always really smiley and nice. All in all we love kt and have booked here now 6 times
Stayed 4 nights in Dec 2018
Response from Rapala on 12 Jan 2019
thank you very much

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018
Response from RPL on 12 Jan 2019
thank's

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Rooms are basic but adequate and comfortable. They have screens on the windows which is great. Rooms seem a little over priced. We were disappointed that they charged us more to stay an extra night than for the other 5 nights we had stayed already - that’s didn’t seem right or sit well.
Stayed 4 nights in Dec 2018
Response from RPL on 12 Jan 2019
thank

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018
Response from j on 23 Dec 2018
thank

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Rapala on 31 Aug 2018
hope to see you again

4/10 Poor

Leaphea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Jeth on 24 July 2018
ohh could you tell me what is wrong ? for us develop it.

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place sucks!!!
Worst place I have ever paid money to stay at. Actually paid for 4 nights and could only bare 1 night and then booked another hotel down the street, for about $15 that was a 1000 % better, seriously! Literally TERMITES in the wood of the bungalow crawling right next to my ear. Toilet was instantly clogged after one use. Oh yeah, and ROOSTERS woke us up at 3am and wouldnt stop crowing throughout the morning!!! Lesson learned. Ask about 3am-10 am continous rooster alarm?
Stayed 4 nights in May 2018
Response from Jeth on 11 June 2018
we want to say sorry about that. Our hotel have a lot of trees and animal for feel like nature. By the way if you like the hotel luxury and comfortable more you normally you can check out early we can refund you. but hotel in Railay is expensive than other place please don't compare them . and the ROOSTER we just clear it already . ^^

10/10 Excellent

mark a

Liked: Cleanliness, staff & service, room comfort
Peace and tranquility
Great place to stay top value in railay. Good prices in restauraunt great food and portions nice family. Will return forsure
Stayed 1 night in May 2018
Response from Jeth on 11 June 2018
Thank you my friend. hope you come back ASAP to this home again. we will make a party.

8/10 Good

Alicia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Staff were friendly, accommodation was only a ten minute walk to the main restaurants and beach. The only downfall was the mattress and pillows were dirty and damp, but for the cheap price it is what you would expect really. Overall okay for a short stay.
Response from Jeth on 14 May 2018
thank you .and sorry for the pillows. hope you will come back again

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
We were unable to change the dates on our booking when we decided to stay an extra night before we arrived so we ended up booking the extra night in a separate booking and emailing the hotel to let them know. The hotel was swift to reply and told us it would be no problem to have the same rooms over the duration of our stay, great customer service.
Response from Jeth on 12 May 2018
no problem my friend. And thank you for visited us.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sabai Sabai
I would go there again ! Good place !
Response from Jin on 14 May 2018
Thank you. hope to see you again

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Bungalow
Nice little spot on Railay. Cool bungalows, had one with AirCon that worked really really good. Bed is typical of thailand. Food wasnt very good. Gotta climb some stairs, just a room really, no breakfast included but hey you don't come to Railay to hang at a hotel, this place does the trick for the right price Lots of construction around, all around Railay.
Stayed 3 nights in Mar 2018
Response from Jeth on 14 May 2018
thank you very much

10/10 Excellent

sue, woonona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Loved every minute at this place beautiful people
Stayed 7 nights in Mar 2018
Response from Jeth on 18 Mar 2018
thank you. you are very kind person.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No flushing in toilets, bugs in walls
The place wouldnt of been sooo bad is it werent for 2 things. There were termites scratching through the wooden walls very loudly, you could literally hear them scratching the wood. The toilets do not flush, you have to pur water from a bucket in the bowl to flush. If you can deal with those 2 details than its not a bad stay.
Stayed 3 nights in Feb 2018
Response from Jeth on 10 Mar 2018
sorry for the 2 bad thing happen to you. 1. this from the nature in the south of Thailand. the weather is many rain and humid and my room under the three it make the termites come from the wet land to eat the wood. we don't want to cut the three or use the chemical to kill them. when they finish they will bye bye . (we already renovate to be the new one ) 2. that is the thai style. because you come to thailand we need you feel local with thai culture. thank you for review

8/10 Good

Verified traveller

Liked: Staff & service
Great staff!
Staff could not have been nicer. Really great and accommodating. Beds were pretty uncomfortable. Just be ready for that. Try to get a room with AC.
Stayed 2 nights in Jan 2018
Response from Rapala on 28 Feb 2018
thank you and sorry for the AC room. this time have many people.

2/10 Terrible

Thalita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
This hotel it’s horrible, usually the hotels clean the room every day, this hotel doesn’t clean or change the towels, the share bathroom it was very dirty. The comum area it’s dirty. The reception doesn’t understand us, because their English it’s very bad
Stayed 4 nights in Jan 2018
Response from Rapala on 26 Feb 2018
thank you and sorry for the problem. by the way for the towels and clean the room we had a label in every "if you want to make up the room please contact us". you stay with me at the room with share bathroom (600 thb) in high season we have a lot of people use the bathroom and they don't take off the shoe that made dirty very easy. and for the english we can communicate it not a problem.

8/10 Good

Kazza, Sydney

Liked: Cleanliness, staff & service
Cute bungalows in a gorgeous setting
You get what you pay for and this place is cheap so don't expect luxury, however we really enjoyed our stay. The setting is lovely, up among the trees, with the front entrance to the 'resort' right on the waterfront at East Railay. Our bungalow porch had a view across trees to limestone cliffs and next door was the kitchen garden next door with chickens pecking around, very serene and relaxing. All the porches have good new hammocks. The staff were really friendly and the reception staff speak good English. The food at Rapala is really good, fast and cheap and there is a lovely outlook from the dining area across Railay East bay. We needed an extra bed on the floor for a third person and this was done with no fuss; the reception worker who checked us in came back to the room afterwards with a refund and profuse apologies for overcharging for the extra bed; we hadn't even realised! On the first day someone came and set up the mosquito nets for us while we were at dinner which was a nice extra touch for a cheap accommodation. Towels are provided (but can't be used on the beach), however the shower-water is 'as it comes' from the mountain, so don't expect it to be hot. The bed in our ensuite bungalow was HUGE and more comfortable than the more expensive places we stayed in Thailand.
Stayed 3 nights in Jan 2018
Response from Jeth on 28 Feb 2018
thank you very much for the recommendation to me and everybody to prepare. and sorry for the mosquito

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden cheap gem in Railey
Amazing stuff and very chilled vibe. Great value for money (cheap and good) Lots of mosquitos but it’s to be expected in the location.
Stayed 1 night in Jan 2018
Response from J on 6 Feb 2018
thank you very much

8/10 Good

kerri, australia

Liked: Cleanliness, staff & service
Beautiful helpful staff
Nice little bungalows. Cant say enough good about the staff. My friend was sick and staff gave me hydrolytes and tablets to stop her vomiting. We told them we wanted to go to a waterhole and they gabe us valueable info on when to go with tides ect and looked up rental cars for us. They are a lively bunch of guys . Only down side is in the wall we could hear a pest eating the wall. Unsure what it was. Also they dont have blankets instead they have large towels. And if you dont mind a cold shower id recommend staying. I would stay again.
Stayed 1 night in Jan 2018
Response from Jeth on 22 Jan 2018
Thank you Kerri i hope to meet you again .

8/10 Good

Alex, Québec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and great people
Stayed at Rapala for 3 nights and would’ve stayed way longer if I would’ve the time to stick around Railay Beach longer! Own by a charming and warm family that knows how to help you around the best that they can. Nice location, lovely place. The only problem is the same as half the place in thaïland, no hot shower. But, stil had a great time and would comeback anytime I’m around!
Stayed 3 nights in Jan 2018
Response from Jeth on 18 Jan 2018
hope you will come back to visit us again. thank you

6/10 Okay

Clare, UK

Liked: Staff & service
Disliked: Cleanliness
Basic accommodation for a good price
The bungalow we stayed in was very basic, but this was what we were expecting. It did the job and we enjoyed our stay as it was the only reasonably priced accommodation we could find in the beautiful Railay.
Stayed 3 nights in Dec 2017
Response from jets on 18 Jan 2018
Thank you my friend. hope to see you again

8/10 Good

Verified traveller

Liked: Cleanliness
It's very basic, but the cheapest in Railay. The toilet is a manual flush, but there is a shower and we got a/c. Meals in restaurant are good and beer is cheap. Wifi is good.
Stayed 2 nights in Nov 2017
thank you for this review . i'm very glad to know you are feels happy.

10/10 Excellent

JD, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved Rapala Rock Wood Resort, and hope to visit again one day! It was an amazing value. I had my own little cabin with large bed (with net), and a front porch with a hammock. The common area is big, open, relaxing, and there's a partial view. The beer (especially), water, and food are all well-priced. This place isn't for every traveler, but it was a dream for me (solo traveler)! Also recommend the bar at the bottom entrance (unaffiliated). Railay East was way more chill and fun than the West, and you can still walk to any point easily. Things that may be difficult for regular to bougie folk: manual toilet, outdoor sounds, fan instead of air conditioning, a lot of stairs to get to the property, and not directly on a beach. All of these things were perfectly fine with me, and I thoroughly enjoyed my stay!
Stayed 3 nights in Nov 2017
Response from Jeth on 5 Dec 2017
thank you from my heart. i hope to see you next time . i will have the activity more and renovate for make and new area .

8/10 Good

Ben

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Shared bathroom was pretty gross, but the room was nice. It’s the cheapest place in railay and you’re minutes to the beach. And the viewpoint lagoon hike.
Stayed 1 night in Nov 2017
thank you very much . hope to meet you again