Standard Twin Room
Check availability

Reviews of Palau Island Garden Hotel

2.5 out of 5
Palau Island Garden Hotel
Main Street 1926, Ngerchemai, Koror

Reviews

7.2

Good

Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Gaga, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No beach; sea quit far away
My wishes, f.ex. 2nd floor - weren`t fulfiiled at my arriving The responsable peron was very flexible and let me change to a room in the 2nd floor. I was very satisfied with the room, brightness, balcony a space!!! :-)
Stayed 5 nights in Apr 2018
Response from Holly on 25 Apr 2018
Thank you for your comments that make us more motivated to do better

8/10 Good

James, hyde park, ny

Liked: Cleanliness, staff & service
Good value for a decent night sleep
At first blush this might seem like you made a bad choice. I think we as, Americans, are a bit spoiled with expectations. This room was very basic and hence the inexpensive cost. The manager could not have been more helpful. He drove me downtown for breakfast and let me stay a couple hours past checkout so I could hook up with my live aboard boat. The hotel is about a seven minute walk from downtown where there are several restaurants to choose from. I ate at a pretty good Thai restaurant down there. Bring an umbrella or poncho as the weather can turn from a light rain to a full downpour The room itself was very basic but clean. It could use a little TLC but again if you only care about sleeping, who cares. If you want your laundry done, like I did, there is a place about a minute up the road. They did the whole load for five bucks and folded it for me. In addition there is an ATM close and a quick mart. You do need to go downtown for meals as there is no restaurant close by.
Stayed 1 night in Feb 2018
Response from Holly on 15 Mar 2018
Thank you for reviewing our hotel in busy schedule. Our hotel is very convenient on the main road. Thank you for your compliment. Our hotel manager is very nice. If there is any bad place, we will try our best to improve it. PalauI is a beautiful place hope you will come again, and choose our hotel again next time. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
必要なものは揃っている
本館backsideにある別館　studioは多分この別館　 清潔で設備は充分。信頼できるスタッフ。立地周囲環境は確認が必要 PM９時以降ダウンタウンまでの道は要注意 ベッドわきに外廊下に面した窓（カーテンあり）プライバシーに要注意 effective not so loud air-con, proper size refrigerator & modern security-box, STB TV without smartcard, NO microwave, bodysoap shampoo toothbrush clean bathtowel No handtowel Clean floor but Recommend to prepare Inroom shoes for more relaxing
Response from Holly on 25 Apr 2018
Thank you for your comments that make us more motivated to do better

6/10 Okay

Glenn

Disliked: Room comfort
Bra wi-fi och TV, väldigt lyhört
Bra läge mitt i stan och gratis snabbt wi-fi. Extremt lyhört och man kunde höra vad rumsgrannen sa genom väggarna.
Response from Holly on 15 Mar 2018
Thank you for choosing our hotel. If we are dissatisfied, we will try our best to improve our service. I hope it will not affect the good mood of your trip.

8/10 Good

yoshikawa, 日本

Liked: Staff & service
シャワーやトイレ等の設備はやや古いですが、スタッフの対応は良いと思います。 中心部からは歩くと少し距離がありますが、近くにクイックマートやランドリーがあり便利です。
Stayed 3 nights in Dec 2017
Response from Gloria on 15 Dec 2017
ご提案、次はもっと努力すること、旅の楽しみをお祈りします。