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Reviews of Samui Mermaid Resort

3 out of 5
Samui Mermaid Resort
34/1 Moo 4, Tambon Bophut, Bangrak Beach, Koh Samui, Surat Thani

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 34 reviews" "
Rating 8 - Good. 15 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with partner
Liked: Amenities
The Mermaid is a great place to stay especially for an entry and exit strategy to the islands of Thailand! Close to the airport Good food and cocktails! We stayed in a pool and ocean view room. Super clean and shiny, great bed, great air con, great medium sized infinity pool, we loved Bangrak! It is very under rated and stayed 3 nights at the Mermaid to finish up a 3 week visit to 5 locations. Oh and I almost forgot it’s cheap as chips compared to where we live! Shout out to Samui Mermaid
Stayed 3 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Charan

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed one night straight from airport so didnt use the amenities. Our room was lovely, overlooking private pool with side view of sea. Breakfast was nice & good value. Taxi into ferry port from the hotel was quick & cheap. Ferry to Koh Panghang was easy to book at the port including taxi to next venue at Koh Panghan. Only thing I would suggest is to prebook a private taxi from the airport as there was a huge queue at the airport taxi place.
Stayed 1 night in Feb 2024

8/10 Good

Samuel, Montreal

Stayed 3 nights in Feb 2024

10/10 Excellent

Mariya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the side ocean view room, and it was renovated, clean and very comfy. They didn't let us check in early, and service was kind of slow, but everyone was friendly. We had a very easy pool and ocean access, and we really enjoyed our stay!
Stayed 3 nights in Jan 2024

6/10 Okay

James, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was infested with mosquitoes even though we hade the door n windows shut the whole time. Bar across the street had great live rock band but it played till 2 am. Staff were least approachable of all our stays. Bed was very comfortable and room was clean. Paid for room with side sea view, which means if you lean to one side and look over the bush you can see the sea.

10/10 Excellent

Christopher

Stayed 1 night in Feb 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean Very good service from all the staff There were plenty of restaurants nearby although the pavements were very poor and uneven Excellent location to visit Big Buddha Would definitely stay there again
Stayed 7 nights in Feb 2023

4/10 Poor

Trygve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad all over!!!
Stayed 7 nights in Feb 2023

10/10 Excellent

Jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2022

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Property conditions & facilities
1800 but at night seemed pretty high for the quality of one to 10 I read it out for
Stayed 6 nights in Dec 2022

10/10 Excellent

Ayranna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in May 2022

10/10 Excellent

Ieva

Stayed 12 nights in Apr 2022

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient but a great stay
Nearby to the airport and the ferry terminal for other islands, we stayed as it was convenient but it was also a nice hotel, great views, on the beach, nice pool.
Stayed 1 night in Apr 2022

10/10 Excellent

Jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in the area by far.
Yhe ocean view rooms are simply amazing. Mosern stylish rooms. Immaculate cleanliness in the room and throughout the resort. I stay here twice a year.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Kamil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

anthony

Liked: Staff & service
Great for planespotters
I stayed at mermaids for one night on two occasions. Room VIP1, was a beach front view king bed. The room itself is looking a bit tired and the sliding door is very difficult to close. The bed is hard but comfortable. When I arrived the water was turned off, which made for an awkward moment. The shower was not great with low power and a fluctuating temperature. The View is amazing and only ccasionally ruined by the fact you are meters below the landing aircraft. The planes are not that frequent and stop between midnight and 6am. That said it was really cool seeing the planes come into land. The location is great for Bangrat pier and the airport. My 2nd stay was in one of he newly built rooms, Room 129. It is well finished in terms of the decor. Shower is still not great with low power and inconsistent temperature. He bed again quite firm but this time the bedding had a few holes in it. It was clean though. I would definitely stay in this room the next time I am passing through. The restaurant was fine and reasonably priced. All the staff I encountered were great and very helpful.
Stayed 1 night in Sep 2019

6/10 Okay

NAGUY, Montreal Canada

Liked: Cleanliness
Disliked: Room comfort
Nice hotel, close to the beach , nice pool
We asked if we could check in early since we arrived before checking time, but the staff at the reception as soon as we were in front of the door, they put a sign that says checking time is at 1:30 pm, but they let us leave our luggage at the reception. The pool you see on the advertising is not the one you could use unless you're in the superior room. In the room, the pillows are really comfy but the bed was so old and spring coming out and was really painful.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and service
I booked a Grand Deluxe Room with pool and sea view and I got exactly that. Great room, great view, fantastic service and the restaurant delivers right to our room by the pool. The only downside is that the pool is promised Only to the ppl who book the grand deluxe rooms but there are constantly other crowds there too even though there are 2 other pools they can enjoy. The hotel staff do not keep track of anyone who is not supposed to be there.
View from the Grand deluxe room with pool and sea view
Stayed 1 night in Feb 2024

10/10 Excellent

suzy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien et bon emplacement trajectoire des avions mais sa nous a pas déranger piscine face mer pour le prix vraiment correct
Stayed 13 nights in Jan 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, room comfort
Bra hotell nära flygplatsen med dålig taxiservice
Allt var toppen. Dock var läget lite off och väldigt nära flygplatsen, vilket gjorde att man hörde/såg varje start och landning väldigt tydligt. Detta störde inte oss så mycket då vi bara stannade 2 nätter. Sedan beställde vi taxi via hotellet till mainam beach och blev släppta på en helt annan strand, 20 minuter promenad därifrån vilket lite förstörde vår dag.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hampus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service
Etwas laut aber Preis Leistung vollkommen akzeptabel
Stayed 1 night in Jun 2023

8/10 Good

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Jan 2023

8/10 Good

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very noisy due to the location next to the airport, even in the beachfront villas.

10/10 Excellent

Hiroyuki

Stayed 1 night in Oct 2022

10/10 Excellent

Erik

Stayed 1 night in Sep 2022

8/10 Good

Lars

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tow quality ratio okay, by the sea. two swimming pools and three for children
Stayed 1 night in Jan 2020