Standard King Non Smoking
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2899 King St E, Kitchener, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our quiet room, the breakfasts were very good and had a lot of variety of foods to choose from.
Stayed 2 nights in May 2024

2/10 Terrible

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent, even the price. Would highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Breakfast was adequate for value. Easy decision to stay next time in Kitchener.
Stayed 1 night in May 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good price, nice clean rooms. breakfast should be available before 7am
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Wayne, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Close to amenities
Stayed 2 nights in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, Need to learn hindu though
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good overall with great service
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Sharon, Conception Bay South

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff. Very clean
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Wayne

Liked: Property conditions & facilities
Stayed 3 nights in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Bang for buck
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms courteous staff good breakfast
Stayed 2 nights in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

6/10 Okay

Shriley

Travelled with group
There was black hair in the bathroom sink, I am blonde so I know it wasn’t mine. Also when I went to get the hair dryer off the back of the door the previous occupants black tee shirt was still hanging there. So I wonder how well the rooms are really cleaned.
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
it saddens us to read about your recent stay here. We take the cleanliness of our accommodations very seriously, and we apologize if our commitment to that didn't shine through during your visit. Your concerns have been duly noted and will be promptly addressed. Thank you for taking the time to provide your feedback, and we wish you safe travels ahead.

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right off the expressway. close to the airport. friendly service. large clean room
Stayed 1 night in Apr 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic that we could book a room that three people could stay with their own bed (Two Queens and a pull out couch). Great breakfast. Very Clean, very quiet you can turn down the heater/AC fan down and still be very comfortable. Would recommend.
Stayed 1 night in May 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Efficient front desk staff. Room and bathroom nice!
Stayed 1 night in May 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Rodger

Travelled with group
Liked: Cleanliness, staff & service
Old and hard to get to
Stayed 1 night in May 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Sohail

Stayed 1 night in Mar 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jazz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent staff
Stayed 2 nights in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Misgina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Suresh

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

angela

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Keith

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Friend and I stayed there last year around the same time to attend a food show,there was more dust on me when I arrived than what was in the room . I cannot believe just how clean it was
Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

Khaled

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Laurie

Stayed 1 night in Apr 2024
Response from Dipti Patel on 19 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were very helpful.
Stayed 1 night in Apr 2024
Response from Dipti Patel on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

4/10 Poor

Patti

Travelled with family
Disliked: Staff & service, property conditions & facilities
Well room average , front desk were friendly upon check in- asked for wake up call 2:45 am and taxi at 4:00 and did not receive making us rush when we woke at 4:00 am- needed to be at airport to catch flight. At desk told missed our wake up and now after 4 but need taxi. Guy looked like he just woke up. Vending machines did not work so we’re rudely told it is a 3 minute walk to store to buy our stuff. Don’t think I will be staying g here again.
Stayed 1 night in Apr 2024
Response from Dipti Patel on 22 Apr 2024
We appreciate your feedback and are sorry to hear about your experience. We will address your concerns.

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic can be a bit noisy
Stayed 1 night in Apr 2024
Response from Dipti Patel on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Amritpal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bit outdated But overall clean and quite
Stayed 3 nights in Apr 2024
Response from Dipti Patel on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dipti Patel on 22 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

jambebe

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Not bad, but the facilities are a bit old.
Stayed 3 nights in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Patrick, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

4/10 Poor

Alexandru

Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you again for sharing your experience, and we hope to see you again soon.

8/10 Good

Kazwell

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely. Older hotel but clean and comfortable. Bonus points for hotels that have makeup wipes in the bathroom.
Stayed 1 night in Apr 2024
Response from Dipti Patel on 7 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Apr 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

Darren

Stayed 1 night in Apr 2024
Response from Dipti Patel on 5 May 2024
Thank you for taking the time to provide your feedback and for choosing Quality inn Kitchener.

10/10 Excellent

Patrick, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable
Stayed 1 night in Apr 2024
Response from Dipti Patel on 7 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jeff

Stayed 1 night in Mar 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

6/10 Okay

jerin

Liked: Cleanliness, staff & service
Service of staffs, rooms are clean.
Stayed 1 night in Mar 2024
Response from Dipti Patel on 7 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive feedback.

8/10 Good

Juhee

Stayed 1 night in Mar 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

8/10 Good

Gerry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on 7 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

4/10 Poor

niha

Stayed 2 nights in Mar 2024
Response from Dipti Patel on 18 Apr 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive feedback.

10/10 Excellent

Johns

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good and safe environment
Stayed 1 night in Mar 2024
Response from Dipti Patel on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.

10/10 Excellent

Mary Carol Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dipti Patel on 25 Mar 2024
Thank you for taking the time to tell us about your experience at Quality inn by choice hotels at Kitchener ON. It is always a pleasure to receive positive feedback.