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Reviews of Comfort Inn Cambridge

2.5 out of 5
Comfort Inn Cambridge
220 Holiday Inn Dr, Cambridge, ON

Reviews

7.2

Good

Rating 10 - Excellent. 233 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 209 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Juliette

Travelled with partner
Liked: Cleanliness, amenities
.
Stayed 3 nights in May 2024
Response from AF on 21 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Sherryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
What I liked-The breakfast was much improved from my last stay,though the breakfast room is not truly accessible and people had to back out of some areas to let me through as I had a walker and was left with only so many options. What I didn't like-The "accessible"bathroom a.k.a.walk-in shower,I did not use because I didn't feel safe with lack of grab bars etc. Also my room door was very hard to close,it had to be slammed every time and deadbolt did not work. The a.c-heat system was a problem because I couldn't turn off fan,ended up with head-ache and trouble sleeping.
Stayed 4 nights in May 2024
Response from AF on 21 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Wayne, Brampton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from AF on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral managerComfort Inn

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
When I checked in, the man working the front desk was very pleasant. However my room, was not so pleasant.. there was only one towel in the room which was stained/dirty, the shampoo was empty in the shower, the comforter on the bed had cigarette burns (in a no smoking room), there was garbage on the floor under the nightstand and they definitely do not even sweep under the beds. The property is fine, however the cleanliness of the rooms are terrible. I felt like I was staying in a room someone just checked out of that they didn’t bother to clean…
Stayed 2 nights in May 2024
Response from AF on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from AF on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral managerComfort Inn

8/10 Good

Orville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. A decent place to stay
Stayed 1 night in May 2024
Response from AF on 8 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AF on 8 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel polite staff very friendly
Stayed 1 night in May 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location being right off the 401. The hotel itself is older but has been updated and is clean and the bed was comfortable. The staff were very friendly. Only surprise was that though it is only three floors, they don't have an elevator. If you have accessibility issues and want to stay here make sure to ask for a ground floor room.
Stayed 5 nights in Apr 2024
Response from AF on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

10/10 Excellent

Ken

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shopping mall. Room was a good size, clean, convenient.
Stayed 3 nights in Apr 2024

10/10 Excellent

Abdelrhani, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and safe
Stayed 2 nights in Apr 2024
Response from AF on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Brooke

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from AF on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money.
Stayed 1 night in Apr 2024
Response from AF on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Irene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to find off highway. Not well posted
Stayed 1 night in Apr 2024
Response from AF on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AF on 3 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

2/10 Terrible

Michael

Stayed 1 night in Apr 2024
Response from AF on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AF on 28 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

10/10 Excellent

John

Travelled with partner
…
Stayed 1 night in Apr 2024
Response from AF on 28 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

6/10 Okay

Robert L

Stayed 1 night in Mar 2024
Response from AF on 28 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

6/10 Okay

Wayne

It was ok for a night stopover on a long trip.
Stayed 1 night in Apr 2024
Response from AF on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities
Same breakfast almost. Rooms are expensive. No elevator hard to bring luggage upstairs and it was hard for my mom to use stairs when u ask staff they want me to pay another $40 for ground level room
Stayed 1 night in Apr 2024
Response from AF on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Monika

Liked: Cleanliness, staff & service
More safe area around the property and flexible cancel options and more variety in breakfast and rates should be reasonable main also they should have elevator for seniors
Stayed 1 night in Apr 2024
Response from AF on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

10/10 Excellent

Doris

Stayed 1 night in Apr 2024
Response from AF on 8 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Shailly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to sign in and convenient
Stayed 1 night in Apr 2024
Response from AF on 17 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

4/10 Poor

Rohan

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap hotel to stay overnight but not cleaned and too old.
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Serena

Business traveller
Liked: Staff & service
Nice
Stayed 1 night in Mar 2024
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Close to our destination
Stayed 1 night in Apr 2024
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Kenneth

Travelled with partner
We had a late arrival due to weather so it was nice to get a quick and efficient check in.
Stayed 1 night in Apr 2024
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Jeanne

Travelled with family
Liked: Cleanliness, staff & service
The breakfast was sufficient and the dining area was clean. The location was good. We were able to clear Toronto traffic before heading West. I
Stayed 1 night in Apr 2024
Response from AF on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from AF on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Mary

Need more amenities.
Stayed 2 nights in Mar 2024
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

6/10 Okay

Scott

Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Okay but noisy from the highway . Breakfast was good
Stayed 1 night in Mar 2024
Response from AF on 2 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a Choice Privileges member you are truly valued. Your feedback about breakfast is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Amit FogatGeneral manager

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The Inn was clean and welcoming. Breakfast was great and the staff was excellent.
Stayed 1 night in Mar 2024
Response from AF on 2 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a Choice Privileges member you are truly valued. Your feedback about breakfast, service and cleanliness is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Amit FogatGeneral manager

8/10 Good

Kevin

Stayed 1 night in Mar 2024
Response from AF on 23 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

4/10 Poor

ANTONIO

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from AF on 26 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

6/10 Okay

Emily

Stayed 2 nights in Mar 2024
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from AF on 25 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

6/10 Okay

Susan

Business traveller, Travelled with partner
Disliked: Cleanliness
Outdated rooms
Stayed 1 night in Mar 2024
Response from AF on 24 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

10/10 Excellent

Lynn

Stayed 1 night in Mar 2024
Response from AF on 15 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At this price point I was impressed. Clean room and linens. Breakfast was also good. Will definitely stay here again.
Stayed 1 night in Mar 2024
Response from AF on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

4/10 Poor

Bhupen

Disliked: Staff & service
Equipments don’t work properly Mattresses are dead and old
Stayed 1 night in Mar 2024
Response from AF on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to my next day destination clean and quiet was able to park my trailer on the grass at back of lot
Stayed 1 night in Mar 2024
Response from AF on 17 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

10/10 Excellent

Terry, Fonthill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The value was great. We stayed for three nights. The room was clean, beds comfortable, heat was good, plenty of hot water for showering! The included breakfast was plentiful with different choices daily. Bacon first day then sausage links next day and sausage patties on the third day we were there. Eggs daily as scrambled or omlette and home fries daily. Yogurt, toast, cereal, bagels, dainish etc. Orange or apple juice and coffee from one of those instant liquid coffee making machines which is just ok, not good coffee! Staff were always friendly and helpful. We would stay here again for sure!
Stayed 3 nights in Mar 2024
Response from AF on 17 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

6/10 Okay

Douglas

Travelled with family
Liked: Staff & service, amenities
No safety rails in shower
Stayed 1 night in Mar 2024
Response from AF on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in Mar 2024
Response from AF on 17 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

4/10 Poor

Jessica

Stayed 2 nights in Mar 2024
Response from AF on 20 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

6/10 Okay

Cinette

It was fine for the price - heavily scented detergents/cleaners make it hard for me with asthma
Stayed 1 night in Mar 2024
Response from AF on 12 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

10/10 Excellent

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly. The bed was comfortable. The breakfast was good.
Stayed 1 night in Mar 2024
Response from AF on 5 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Other then being beside the door going to outside. Was loud when people went threw
Stayed 1 night in Feb 2024
Response from AF on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Amit FogatGeneral manager

8/10 Good

Paul

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Adequate
Good location. Comfortable. Room was clean but the common spaces were not so clean. The breakfast was dirty when we arrived and was so until just as we were leaving...crumbs everywhere. (maybe we came in just after a rush). There was a pile of dirt and debris just to the left of the front desk--not so welcoming...just use the dust bin. Otherwise the room is lovely. Breakfast was meagre-no fruit left except one more apple and we got to breakfast early!!
Stayed 1 night in Feb 2024
Response from AF on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager