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Reviews of Kiruna City Rooms

2.5 out of 5
Kiruna City Rooms
20 Bromsgatan, Kiruna, Norrbotten County

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 9 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Ingela on 22 Feb 2024
Tack för din feedback, välkommen åter!

6/10 Okay

Yatendra

Stayed 1 night in Oct 2023
Response from Peter Thorneus VD on 12 Oct 2023
Tack för att du valde att bo hos oss.Lägg märke till att vi har olika rumstyper.Välkommen åter!

4/10 Poor

Colin

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Not worth it.
Not so good, it's tiny and not worth the money, no aircon at all, just some measily little fan
Stayed 3 nights in Jun 2023
Response from Peter Thorneus CEO on 12 Aug 2023
Hi Colin,sorry to read that this accomodation didnt meet up to your expectaions, please see our nice and spaceous Chalets in Kiruna 55 Sqm if you visit Kiruna in the future.Kind regards/Peter Thorneus CEO

6/10 Okay

Magnus

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Ingela on 22 Feb 2024
Tack för din feedback, välkommen åter!

10/10 Excellent

marianna

Stayed 1 night in Jan 2024
Response from Ingela on 22 Feb 2024
Tack för din feedback, välkommen åter!

10/10 Excellent

Marius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très sympathique à Kiruna entre amis. Le logement n’est pas facile à trouver aux premiers abords mais est très pratique, confortable, propre, moderne et économique. Parfait pour un court séjour :)
Stayed 1 night in Dec 2023
Response from Ingela on 9 Jan 2024
Thank you for your feedback, welcome again!

8/10 Good

Terje

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Det var litt vanskelig å finne frem til stedet, så her kan sikkert noe gjøres med skilting fra hovedveg. Ellers var det meste i henhold til forventning, det var rent og ryddig. Såpedispenser for håndvask var tom. Når det gjelder miljø så er det negativt at man må benytte bil for å komme til ett sted å spise middag (om man ikke lager den selv).
Stayed 1 night in Dec 2023
Response from Ingela on 9 Jan 2024
Tack för din feedback.Vi har en skylt vid huvudvägen Bromsgatan och nu har LKAB stängslat in området som ska rivas så vi hamnar lite bakom staketet :)Givetvis ska det vara påfyllt med handtvål och duschkräm, där har nog bara den mänskliga faktorn brustit, vi ber om ursäkt för det.Varmt välkommen tillbaka till oss!

8/10 Good

Mathias

Business traveller
Liked: Amenities
Disliked: Staff & service
Enkelt, billigt. Men det funkar.
Stayed 1 night in Nov 2023
Response from Ingela on 9 Jan 2024
Tack för din feedback, varmt välkommen i framtiden.

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little room. Very clean and warm. For me it was right. I think you can stay there longer than one or two nights. There is a big kitchen and living room for all guests too. Checkin is simple but please read the instruction.
Stayed 1 night in Nov 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay, welcome back!

10/10 Excellent

Eva

Stayed 2 nights in Nov 2023
Response from Sanna on 21 Nov 2023
Tack för din vistelse, välkommen tillbaka!

8/10 Good

Jean-francois

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay, welcome back!

8/10 Good

Philippe

Stayed 4 nights in Oct 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay, welcome back!

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour professionnel
Séjour professionnel, chambre minimaliste mais confortable et silencieuse.
Stayed 7 nights in Oct 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay, welcome back!

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay, welcome back!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiruna
Toujours aussi bien et fonctionnel
Stayed 4 nights in Oct 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay, welcome back!

10/10 Excellent

Jean-Jacques

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour kiruna
Hôtel simple mais très fonctionnel et agréable. Insonorisation excellente. Parfait
Stayed 7 nights in Oct 2023
Response from Sanna on 21 Nov 2023
Thank you for your stay and welcome back!

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service, room comfort
Dyrt och uselt
Barackläger alldeles nära en trafikerad led. Trångt och litet rum, ingen fungerande tv kasst wifi.
Stayed 2 nights in Sep 2023
Response from Peter Thorneus VD on 12 Oct 2023
HejVad tråkigt att du inte upplever att du fick en bra vistelse. TV:n på rummen är sk app tv och bör fungera. Även internet är High Speed fiber in i husen. Vi finns tillgängliga 24x7 via vår servicetelefon och försöker hjälpa våra kunder så fort vi kan.

6/10 Okay

Jony

Business traveller
Stayed 1 night in Sep 2023
Response from Ingela on 30 Apr 2024
Tack för din feedback, välkommen åter!

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
共用スペース（キッチン）の物品が一部不足していました。また、冷蔵庫内の清掃が行き届いていないようです。
Stayed 14 nights in Aug 2023
Response from Ingela on 30 Apr 2024
Thank you for your feedback, we are sorry that some things were missing in the kitchen, we have told the staff to be more accurate.Welcome back!

8/10 Good

Jean-Jacques

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiruna
Hotell simple et fonctionnel. Cuisine et salle pour manger propres et grandes. Très bon séjour. Seul bémol: lavabo un peu petit.
Stayed 3 nights in Sep 2023
Response from Peter Thorneus VD on 12 Oct 2023
Tack för ditt fina betyg!Välkommen åter.

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etablissement conforme à mes attentes.
Stayed 3 nights in Sep 2023
Response from Peter Thorneus VD on 12 Oct 2023
Tack för ditt omdöme.Välkommen åter

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larm
Allt var bra förutom att annan boende rökte på rummet så att brandlarmet gick.
Stayed 4 nights in Jul 2023
Response from Peter Thorneus CEO on 19 July 2023
Hej Kenneth och tack för ditt fina omdöme!Vi försöker informera all gäster gällande rökning men tyvärr uppstår det ändå. Varmt välkommen åter.Med vänlig hälsning, Peter Thorneus VD

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Peter Thorneus CEO on 12 Aug 2023
Thanks for your review!So nice to see.Welcome back to us!Kind regards/Peter

10/10 Excellent

Johan

Stayed 3 nights in May 2023
Response from Peter Thorneus CEO on 15 June 2023
Hej och tack för ditt fina omdöme!Varmt välkommen åter.Med vänlig hälsning, Peter Thorneus VD

8/10 Good

Mikael

Stayed 1 night in Apr 2023
Response from Peter Thorneus CEO on 15 June 2023
Hej Mikael,Vad trevligt att du uppskattade din vistelse hos oss. Varmt välkommen åter.Med vänlig hälsning, Peter Thorneus VD

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ingela on 30 Apr 2024
Hej Kenneth, va roligt att du är nöjd över din vistelse hos oss! Varmt välkommen åter!

6/10 Okay

Jan

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from Ingela on 30 Apr 2024
Hej Jan, tack för din feedback, varmt välkommen tillbaka!

10/10 Excellent

Thomas Edward

Stayed 1 night in Mar 2023
Response from Ingela on 30 Apr 2024
Hej Thomas, tack för din respons, varmt välkommen åter!

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas
Lugar muito confortável. Limpeza impecável… recomendo!
Stayed 1 night in Mar 2023
Response from Peter Thorneus CEO on 15 Mar 2023
Hej! Tack för ditt betyg! Du är varmt välkommen tillbaka till oss!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Ingela on 30 Apr 2024
Tack för din feedback, varmt välkommen tillbaka!

8/10 Good

Stefan

Stayed 19 nights in Feb 2023
Response from Peter Thorneus CEO on 28 Feb 2023
Tack Stefan för att du valde att bo hos oss.Välkommen åter!Med vänlig hälsning, Peter Thorneus VD

6/10 Okay

Fatai

Business traveller
Liked: Room comfort
Stayed 5 nights in Feb 2023
Response from Peter Thorneus CEO on 28 Feb 2023
Tack för ditt omdömeVälkommen åter

6/10 Okay

Mathias

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023
Response from Ingela on 30 Apr 2024
Tack för din feedback, välkommen tillbaka!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Peter Thorneus CEO on 28 Feb 2023
Tack för ditt fina omdöme och så roligt att du trivdes hos oss.Med vänlig hälsning, Peter Thorneus CEO

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Peter Thorneus VD on 14 Feb 2023
Hej och tack för ditt fina betyg till oss!Varmt välkommen åter!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Peter Thorneus VD on 14 Feb 2023
Tack för att du valde att bo hos oss Robert.Varmt välkommen åter!

8/10 Good

Tomas

Liked: Cleanliness, property conditions & facilities, room comfort
Funktionellt boende
Funktionellt boende till vettigt pris. Lite trixigt med att få kameran att godkänna att öppna ytterdörren. Man måste vara noga att stå på rätt ställe. Men när man väl fattat hur man ska göra fungerar det bra.
Stayed 1 night in Jan 2023
Response from Peter Thorneus VD on 14 Feb 2023
Hej Tomas, tack för din feedback, Vi har nu förenklat incheckningen så vi har en kod lösning istället för "face ID" vilket gör det enklare.Välkommen åter!