Outdoor pool, pool umbrellas, pool loungers
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Reviews of Elephant Reach

4 out of 5
Elephant Reach
Yala Junction, Kirinda, Kirinda

Reviews

6.6
Rating 10 - Excellent. 5 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 6 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Vikram

Stayed 1 night in Dec 2023

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best outside of Yala!
Owners and staff are very respectful and helpful! Very personable too and will do anything to make your stay the best it can possibly be. Will defiantly stay here again! It’s only a 15 minute drive to Yala National Park the food is fantastic for all! Lovely setting and perfect hotel! Thank you to all at Elephant Reach!
Stayed 5 nights in Mar 2019
Response from Public Relations on 29 Apr 2019
Hi Cassandra, Thank you for taking the time to post your review. Glad to hear that you enjoyed your stay! Hope you will stay with us again during your next trip! Best Regards,

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rustic property
Elephant Reach is a lovely rustic property. Each guest has his/her own spacious bungalow with air conditioning. Wi-Fi is only available in the reception and restaurant area. 3 buffet meals are served three times a day at set times. The staff is incredibly welcoming and helpful and want to assist in making trip arrangements. They arranged transit from the airport and to Galle for me in addition to a full day safari. They know the best tour operators, and overall I had a great experience. If you are looking to go on a safari, this is the place to stay, and it’s just minutes from Yala National Park. Other than safaris and one temple, there isn’t much to do in the area.
Stayed 2 nights in Feb 2019
Response from Andrew on 12 Feb 2019
Hi Emily, Thank you for taking the time to post your review and share your experience. We are glad that we were able to make your stay an enjoyable one. Our staff works hard to ensure that every guest has the most relaxing and comfortable stay. Our hotel indeed is a quite lovely place which is conveniently located closer to Yala National Park. Look forward to welcoming you again!

4/10 Poor

Chandana

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Di, Wamberal NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
The staff are very helpful.. the pool is great and rooms are beautiful. Breakfast was very nice and tho not a buffet they is plenty to eat . We would to loved to stay longer .
Stayed 1 night in Oct 2018
Response from Elephant Reach Team on 5 Apr 2019
Dear Di, Thank you for your review. We are delighted to know that you have enjoyed the stay at our property, it's peaceful environment and it's offerings. Really appreciate your positive feedback. Hope you carry pleasant memories of Elephant Reach Yala. Best Regards

6/10 Okay

Janine

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Impressed but not impressed
Hi My husband and I are travellers , we have travelled all through Asia staying it lots of places and we found this place was beautiful but the food was 2nd rate, Alchol was not available for me and very limited for my husband, it was a bit out of the way and there was really nothing to do. Very disappointed. The place itself is beautiful.

6/10 Okay

Jay

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel& location, Terrible food
Nice property and location but a big let down with restaurant service and food. Drinks took 45 mins to arrive after 2 reminders. Cold fish and chips served twice. Breakfast Buffett cold.
Stayed 1 night in Feb 2018

10/10 Excellent

Dinusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

mohamed

Liked: Property conditions & facilities

2/10 Terrible

Hema Dakshini, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointing
This hotel was a real disappointment. We checked in at 7.00pm and checked out at 8.30pm that very night. We had booked 2 chalet rooms. There were gecko droppings on the sheets. The room had a stale smell. The bath area did not have any lighting and it was not clean. The walls between the rooms were very thin and we could hear the baby crying in the next room and also their conversations. The towels had stains on them and it had a peculiar smell. There were also lots of mosquitoes. When we decided to check out immediately, the porters did not even help us with our baggage!
Response from General Manager on 5 Aug 2016
Dear Hema, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We thank you for the constructive feedback given to us. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We will take a note on the areas you have highlighted. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

4/10 Poor

David, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor Food and Service
Service was pretty poor here and the food was terrible. The rooms were fine and its relatively close to Yala National park but I would recommend seeing if there is anywhere else before you choose this.
Response from General Manager on 5 Aug 2016
Dear David, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We thank you for the constructive feedback given to us. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We will take a note on the areas you have highlighted. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

6/10 Okay

Fenugreek, Manchester UK

Liked: Cleanliness, staff & service
Convenient for Yala
Reasonable rooms but geared mainly to coach parties and buffet meals.
Response from Nilantha Rupasinghe on 5 Aug 2016
Dear Valued Guest, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We will take a note on the areas you have highlighted. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Waleed, Sheffield, England

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel close to the Safari Park
The hotel images which we saw on the website didn't match that to what we actually saw when we reached the hotel, very disappointing. The rooms are not clean, hotel had only 16 guests staying there at the same time as us, the swimming pool was filthy, you couldn't see the bottom of the pool. Facilities very poor, only swimming pool, Kids play area, bar & restaurant which both close at 10:00pm each night.
Response from Nilantha Rupasinghe on 5 Aug 2016
Dear Waleed, Thank you for taking the time to recommend Elephant Reach - Yala on expedia.com. We are delighted that you enjoyed your visit and we appreciate you highlighting the features you liked most. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager Sincerely, Nilantha Rupasinghe General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a safari in Yala national park
Lovely staff who were very helpful. Great location for a Yala safari, 2km to Kirinda. Buffet breakfast was ok.
Response from General Manager on 5 Aug 2016
Dear Valued Guest, Thank you for visiting Elephant Reach Yala and taking time to review it on expedia.com. We are delighted that you enjoyed your visit. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We really appreciate your comments regarding our service and staff. Our staff members take their roles very seriously and try to provide quality customer service, to all our guests for a satisfying stay. We truly look forward to welcoming you back again. Sincerely, Nilantha Rupasinghe General Manager

4/10 Poor

Sailor, KL

Disliked: Staff & service, property conditions & facilities
Nice restaurant - receptionist not helpful
The restaurant staff preparred nice food in bufet style and did take care of the customers. The hotel is charging 300 Rupi for 2 hours of Wifi. The mini bar in the room was looked. The receptionist was asked two times to open the minibar with no result. The receptonist promised to organize a jeep for a tour in the national park. The jeep was not ready in the morning. Preparring the bill needed two reminders before it was available.
Dear Valued Guest, Thank you for visiting Elephant Reach Yala and taking time to review it on Tripadvisor. We thank you for the constructive feedback given to us on expedia.com. We value your feedback and comments as this helps us recognize our strong areas & areas that can be improved. We really appreciate your comments regarding our staff. Our staff members take their roles very seriously and try to provide quality customer service, to all our guests for a satisfying stay. Whilst ensuring that we are positive towards improving our standards, I sincerely hope that these issues will not hold you back from visiting us and welcome you back for a much more memorable stay with us. Sincerely, Nilantha Rupasinghe General Manager

10/10 Excellent

Edge, Tokyo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2017
Response from RM on 19 Feb 2018
Dear Valued Guest, Thank you for the time taken to review The Beach Camp. We truly value and appreciate your comments. We always work our best to make your stay comfortable and please accept our sincere apologies for any inconvenience caused during your stay. We will take a note on the areas you have highlighted & work towards improved service. Whilst ensuring that we are positive towards improving our standards, I sincerely hope to have you visiting us again and welcome you back for a much more memorable stay with us. Sincerely, Resident Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell nær nasjonalparken Yala
Godt hotell når man skal til nasjonalparken - et av de nærmeste hotellene. Rommet vårt var hyggelig innredet og med fint bad. Hyggelig hage med svømmebasseng. Bra buffémiddag om kvelden.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
サファリに便利なホテルだが、掃除はイマイチ。
サファリをするには便利な場所だが、部屋のバストイレが汚く、残念だった。スタッフも何度もお願いしても対応してくれず、だらけている感じがした。コスパは悪いが、ロケーションはいい。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
god beliggenhed, kedelig restaurant
Værelserne var ok, lidt slidte - søde serviceminded personale

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
schönes Hotel
große, saubere Zimmer. Großer Pool - Wasser super - Anlage etwas zuwenig gepflegt (z.B. Blätter im Pool und Liegebereich). Perfekte Lage für die Safari im Yala Nationalpark.

4/10 Poor

Aoyama, 東京、日本

Disliked: Cleanliness, property conditions & facilities, room comfort
Ｙａｌａのサファリツアーで利用
他に選択肢が無く、このホテルに決定。 ディナーは値段の割にはよくない。 室内の電話が壊れていて不通。無線ＬＡＮもなし。 ドライヤーなし。 ホテルスタッフには、英語が出来ないスタッフもいる様子。